Woopra Pricing, Features, Reviews & Comparison of Alternatives

Woopra Reviews

Woopra

Real-time customer activity

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Woopra offers a way to better understand your customer's behavior across multiple devices and touch points, including email, live chat and help desk, and on both your website and mobile app. Woopra uses this data to build comprehensive profiles for every user, syncing data from multiple sources, continuously tracking activity on web and mobile, and automatically updating profiles in real-time. The app also creates customer segments that automatically update as user behavior changes.

Through the customer profiles and customer segments built by Woopra you can generate data-driven analytics to create funnel reports, retention reports and custom reports. You can also create custom live dashboards based on your core KPIs. Woopra integrates with a large number of 3rd party apps so that you can use the data provided to automate triggered actions in your other app, such as displaying a piece of content or prioritizing a help ticket. the app also sends real-time notifications to your mobile or desktop app when customer's performs important actions.
www.woopra.com

Woopra Screenshots (9)

Woopra screenshot: Woopra CalendarWoopra screenshot: Woopra new webchat featureWoopra screenshot: Track your KPIs in WoopraWoopra screenshot: Subscription update report in WoopraWoopra screenshot: Woopra customer profilingWoopra screenshot: Ecommerce cutomer profile in WoopraWoopra screenshot: Customizable dashboard in WoopraWoopra screenshot: Customer retention report in Woopra  for upgrades and downgradesWoopra screenshot: conversion funnel report in Woopra

Specifications

Intended Users
Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Web-based, Mobile Web App
Supported Countries
Canada, United States
Supported Languages
English
Support Options
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

Woopra Pricing

Starting from: $79.95/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Small Business:

Monthly Pricing:

Up to 400,000 actions/month: $79.95

Up to 1,250,000 actions/month: $199.95

Up to 2, 500, 000 actions/month: $399.95

4million: $59995
7million: $89995
10million: $1,19995

Yearly Pricing:

Up to 400,000 actions/month: $799.50

Up to 1,250,000 actions/month: $1,999.50

Up to 2, 500, 000 actions/month: $3,999.50

etc.

Enterprise Edition: Contact Sales

Competitors Pricing

Piwik PRO

Starting from: €25.00/month
Pricing model: Freemium, Open-source, Subscription
Free Trial: Available (No Credit Card required)

Kissmetrics

Starting from: $150.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Chartbeat

Starting from: $7000.00/year
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

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Key Features of Woopra

  • Customer profiles
  • Real-time analytics and data
  • Track all customer activity
  • Website and mobile app data
  • Data from email, help desk and live chat
  • Build customer segments
  • automatic real-time segment updating
  • Create custom reports
  • Funnel reports
  • User retention reports
  • Live KPI dashboards
  • Deliver triggered actions
  • 3rd party app integrations through AppConnect
  • Real-time notifications
  • Scheduled tasks
  • Track new and unidentified web & mobile users
  • Trigger JavaScript or Webhooks actions
  • Integrations with Zendesk, Marketo, Salesforce and many more

Benefits

Customer Profiles: Create customer profiles based on data from all touch points on web and mobile, including email, help desk and live chat.

Customer Segments: As customer behavior changes customer segments are automatically updated in real time.

Custom Reporting: Woopra lets you can create custom reports and dashboards based on your specific business KPIs.

Funner Reports: Understand where and why your customers drop off in the conversion process, and see how each segment moves through the funnel.

Retention Reports: Measure user retention based on actions such as purchases, product use, and opening emails.

Personal Targeting: Use the data provided by Woopra to triggered targeted actions in 3rd party apps such as showing content in Optimizely, or prioritizing service request in Zendesk.

AppConnect Integrations: Woopra provides a wide selection of 3rd party app integrations, such as with Box, Capsule CRM, Desk, Dropbox, Freshdesk, HipChat, HubSpot, MailChimp, Mandrill, Marketo, Salesforce, Olark, Zendesk and many more.

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