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Woopra vs Hotjar Comparison

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Overview

Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves...

Hotjar makes it easy to go beyond traditional web analytics & understand what people are really doing on your site.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

79.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

7

1

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

5

4

3

2

1

283

110

13

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

It is a good way to understand their requirements and priorities. Other than that I loved the interface of the software and it is quite easy to setup the tool.

Shubham S.

It is not that heavy on the end user (client side) and provides really good metrics out of the box. Also like the easy configuration of events that can be triggered from the client or the server side.

AR

Anonymous Reviewer

Allover it is the best tracking tool which helps the operator to know about the requirements and priorities of the customer.

Shubham S.

Pros

Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.

AM

Arthur M.

This is a fantastic way to understand how users are engaging with your site. I am a big fan of Hotjar and the approach to marketing insights.

HS

Hilary S.

UX plays a very important role for performance marketing and Hotjar is a brilliant tool which helps in collecting user behaviour data to do analysis and take corrective measures.

MK

Mayank K.

Cons

Chatting with online users can be cumbersome and hard to manage.

BM

Brad M.

Very difficult to do anything without developers and to download complex reports with raw data at the user level.

CC

Cindy C.

The new UI makes it very hard to find the data I need (probably because I'm so used to the old UI).

Madhav B.

Cons

This is problem because when a user messages us with a problem and we want to view how he used our website right away, we can't confirm his actions right then and there, only after a few hours.

NS

Nikola S.

I was unsatisfied with other Heatmapping and recording software.

Grant B.

Session recordings could have more filtering options and auto detection of rage clicks and ux issues. Unfortunately this tool can slow down your page load.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features18
  • 360 Degree Feedback
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • Campaign Management
  • Campaign Segmentation
  • Chat/Messaging
  • Click Tracking
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Goal Setting / Tracking
  • Heatmaps
  • Keyword Tracking
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multiple Site Management
  • NPS Survey Structure
  • Negative Feedback Management
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Prioritization
  • Problem Area Alerts
  • Qualitative Comparative Analysis
  • Quantitative Metrics
  • Question Branching
  • Question Library
  • Randomization
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Activity Recording
  • Search/Filter
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Site Intercept Survey
  • Site Search Tracking
  • Skip Logic
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Templates
  • Text Analysis
  • Third Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • URL Customization
  • Usability Testing
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Website Analytics
  • Widgets
  • Total features82
  • 360 Degree Feedback
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Analytics
  • Campaign Management
  • Campaign Segmentation
  • Chat/Messaging
  • Click Tracking
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Dynamic Content
  • Element Analytics
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Goal Setting / Tracking
  • Heatmaps
  • Keyword Tracking
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multiple Site Management
  • NPS Survey Structure
  • Negative Feedback Management
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Prioritization
  • Problem Area Alerts
  • Qualitative Comparative Analysis
  • Quantitative Metrics
  • Question Branching
  • Question Library
  • Randomization
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Activity Recording
  • Search/Filter
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Site Intercept Survey
  • Site Search Tracking
  • Skip Logic
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Templates
  • Text Analysis
  • Third Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • URL Customization
  • Usability Testing
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Video recording/Transcriptions
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Website Analytics
  • Widgets

Integrations

  • Total integrations27
  • BigCommerce
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations88
  • BigCommerce
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier