Woopra Features

Woopra

Real-time customer activity

4.27/5 (11 reviews)

Competitor Feature Comparison

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Learn moreCompare App
AB Testing
Campaign Management
Campaign Segmentation
Chat/Messaging
Conversion Tracking
Customer Segmentation
Dashboard
Goal Setting / Tracking
Keyword Tracking
Multi-Channel Data Collection
Multiple Site Management
Pageview Tracking
Predictive Analytics
Prioritization
Referral Tracking
Reporting/Analytics
Site Search Tracking
Text Analysis
Time on Site Tracking
User Interaction Tracking
Visit WebsiteCompare App
AB Testing
Campaign Management
Campaign Segmentation
Chat/Messaging
Conversion Tracking
Customer Segmentation
Dashboard
Goal Setting / Tracking
Keyword Tracking
Multi-Channel Data Collection
Multiple Site Management
Pageview Tracking
Predictive Analytics
Prioritization
Referral Tracking
Reporting/Analytics
Site Search Tracking
Text Analysis
Time on Site Tracking
User Interaction Tracking
Learn moreCompare App

Mobile apps

iOS App


0 reviews

Android App


0 reviews

Woopra Feature Reviews

10 reviewers had the following to say about Woopra's features:

Paola P.

A complete tool with strong features and pricing bundles for every need

2018-05-01

Pros

Mostly enjoyed the appconnect third-party integration, which enabled me to process information across segments of my choosing, create unique reports and consumer profiles, as well as gather data across different of platforms (such as e-mail, help desk, chat, and so forth).

Cons

The dashboard could have been more intuitive.The real-time analytics information is a great feature, but I was caught wondering at times if things were properly updating or not (no way to tell for sure).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Brad M.

Very comprehensive high speed website stats

2018-06-05

Pros

- Great user tracking functionality including detailed live updates - Simpler and more intuitive interface than Google Analytics - Easy to setup and get started

Cons

- Chatting with online users can be cumbersome and hard to manage - Mobile app could be quicker and have a better UI

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Madhav B.

Used to be good, the new UI update made it unintuitive for me

2018-03-08

Pros

I can deep dive into customer activity. Funnels are super customizable.

Cons

The new UI makes it very hard to find the data I need (probably because I'm so used to the old UI) It's not cheap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Steve E.

Great analytics in a sea of great analytics.

2018-04-05

Pros

The UI is pretty sexy, and it's really easy to use.

Cons

In reality, there are a ton of great analytics companies out there with similar features and similar price points.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
ADAM R.

Gotten worse recently

2019-04-11

Pros

The analytics are good but over time support has been slowing down and there are more bugs than ever.

Cons

Features stop working at times, it takes 2 days to hear back from support, things get deleted without them telling us, remove good features to make room for confusing beta features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Cindy C.

Might be good for marketers, but not for research teams

2019-02-21

We are using Woopra to gather data at the user level for a research project.

Pros

clear interface, responsive tech support team (but the solutions weren't very helpful)

Cons

Very difficult to do anything without developers and to download complex reports with raw data at the user level.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
A verified reviewer

A really good tool for customer journeys.

2018-05-08

Pros

It is not that heavy on the end user (client side) and provides really good metrics out of the box.

Cons

Their UI could get a facelift to improve the user experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Shubham S.

Woopra a tool for tracking information.

2019-11-22

Allover it is the best tracking tool which helps the operator to know about the requirements and priorities of the customer.

Pros

It is a good way to understand their requirements and priorities.Other than that I loved the interface of the software and it is quite easy to setup the tool.

Cons

All over it is very good as compared to other similar products but it is hard to understand and operate for the beginners.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Information Technology and Services company, 11-50 employees)

Great analytics tool

2018-09-09

Pros

It is very easy to track individual users, and their history

Cons

It is a bit expensive to get past the free tier.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Internet company, 11-50 employees)

Can't do work without it.

2018-07-10

Pros

I use this every day and can't imagine running the business without it. It drills down to the individual person level so you can really see what each user is doing.

Cons

Some bugs still and it is down from time to time. Support is really helpful but not always fast.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more