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Yext vs Visitor Analytics Comparison

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Overview

Category Leaders

Yext organizes a business's facts so it can provide direct answers to consumer questions — wherever people search.

Category Leaders

Visitor Analytics is a software that enables website owners to track, graph and map site visitors in real-time.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

8.29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

61

24

5

8

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5

4

3

2

1

177

44

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Great customer service, great and easy to use software that quickly and effectively gets client information published on the web.
Support team has been excellent getting us started with the capabilities of the app. We have many happy clients thanks to the help of Yext.
We use Yext to help manage the listings of our clients and so far so good. They are super responsive and I love how everything is updated pretty quickly when you submit or if you have a question.

Pros

I love the layout and ease of understanding the data. The amount of information it provides is really helpful for our company to measure growth in marketing etc.
I love that I can analyze how often my site is being viewed, the general locations of viewers and how often I have repeat viewers. The ability to understand my target market is great.
Great customer service starts with great customers, and having access to Visitor Analytics has helped us with achieving that goal. For that, our shop says THANK YOU.

Cons

The customer support is horrible after implementation. It takes almost a month for Yext to respond to questions and they do not allow you to talk to a real person unless you pay an additional 20.
For the price, I just don't see the value, the vast majority of the search engines and directories they list are useless, especially for small businesses.
Another thing that has always perplexed me about Yext is that it doesn't seem to actually do much in the ay of data analytics besides grab readily available information from Google.

Cons

Having to go back and forth to refresh each visitor. It's hard to know where you're up to, and you have to keep counting them.
The options are very limited compared to Google Analytics.
I have not been able to fix a problem with cookies, so now whenever i want to use the app in wix, i have to go into incognito mode.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features137
  • AB Testing
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Approval Process Control
  • Artwork Management
  • Asset Management
  • Automatic Location Detection
  • Behavior Tracking
  • Behavioral Analytics
  • Benchmarking
  • Brand Guidelines
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Cataloging/Categorization
  • Categorization/Grouping
  • Change Management
  • Channel Attribution
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Competitive Analysis
  • Configurable Workflow
  • Content Library
  • Content Management
  • Content Publishing Options
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Database Support
  • Demographic Data
  • Digital Asset Management
  • Directions
  • Distance Calculation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Email Alerts
  • Email Invitations & Reminders
  • Engagement Tracking
  • Event Promotions
  • Event Scheduling
  • File Management
  • Filtering
  • Full Text Search
  • Funnel Analysis
  • Geocoding
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Goal Setting / Tracking
  • Google Analytics Integration
  • Heatmaps
  • Image Editing
  • Image Library
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Localization Automation
  • Location Tracking
  • Mapping
  • Mobile Access
  • Mobile Keywords
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multiple Data Sources
  • Multiple Site Management
  • Negative Feedback Management
  • Pageview Tracking
  • Performance Management
  • Performance Metrics
  • Product Search
  • Promotions Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Screen Activity Recording
  • Search/Filter
  • Self Service Portal
  • Self-Learning
  • Sentiment Analysis
  • Single Sign On
  • Site Search Tracking
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Surveys & Feedback
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Time on Site Tracking
  • Trade Area Analysis
  • User Interaction Tracking
  • User Management
  • Version Control
  • Visual Analytics
  • Web Traffic Reporting
  • Website Analytics
  • Website Integration
  • Website Management
  • White Label
  • Widgets
  • Workflow Management
  • Total features23
  • AB Testing
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Approval Process Control
  • Artwork Management
  • Asset Management
  • Automatic Location Detection
  • Behavior Tracking
  • Behavioral Analytics
  • Benchmarking
  • Brand Guidelines
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Cataloging/Categorization
  • Categorization/Grouping
  • Change Management
  • Channel Attribution
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Competitive Analysis
  • Configurable Workflow
  • Content Library
  • Content Management
  • Content Publishing Options
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Experience Management
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Database Support
  • Demographic Data
  • Digital Asset Management
  • Directions
  • Distance Calculation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Detection
  • Email Alerts
  • Email Invitations & Reminders
  • Engagement Tracking
  • Event Promotions
  • Event Scheduling
  • File Management
  • Filtering
  • Full Text Search
  • Funnel Analysis
  • Geocoding
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Goal Setting / Tracking
  • Google Analytics Integration
  • Heatmaps
  • Image Editing
  • Image Library
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Localization Automation
  • Location Tracking
  • Mapping
  • Mobile Access
  • Mobile Keywords
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multiple Data Sources
  • Multiple Site Management
  • Negative Feedback Management
  • Pageview Tracking
  • Performance Management
  • Performance Metrics
  • Product Search
  • Promotions Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Screen Activity Recording
  • Search/Filter
  • Self Service Portal
  • Self-Learning
  • Sentiment Analysis
  • Single Sign On
  • Site Search Tracking
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Surveys & Feedback
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Time on Site Tracking
  • Trade Area Analysis
  • User Interaction Tracking
  • User Management
  • Version Control
  • Visual Analytics
  • Web Traffic Reporting
  • Website Analytics
  • Website Integration
  • Website Management
  • White Label
  • Widgets
  • Workflow Management

Integrations

  • Total integrations44
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations4
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier