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Yotpo vs Influitive Comparison

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Overview

Category Leaders

Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform...

Category Leaders

The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

353

5

4

3

2

1

243

84

18

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.7

245

5

4

3

2

1

177

63

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Our personal rep has also been really great to work with. She does a wonderful job of informing us of new YotPo features and analyzing our content for areas of growth.
They offer quite a few features in the lower priced tiers and are relatively easy to use. Yotpo is a recognized name by many consumers as a trusted reviews platform, which is a great benefit.
I loved the ability to keep everything all in one place. It's super user friendly (although I'm still learning every day).

Pros

My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.
Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.
Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.

Cons

Sometimes people provide personal information in their questions, and if we accidentally send these questions (and personal information) to other customers, we might get sued.
I hate when companies don't put their pricing out there in the open and make you contact them for it.
WAY too expensive and our reviews are disorganized and all over our website.

Cons

It's hard to identify any downside to working with Influitive or going with AdvocateHub.
Some of the functionality on the administrative side is frustrating, especially on the reporting side.
I have two major pain points with Influitive. I don't like how the overall discussion area experience.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features70
  • 2-Way Messaging
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Advocate Management
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Audience Targeting
  • Automated Responses
  • Badge Management
  • Bonus Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Chat/Messaging
  • Churn Management
  • Commenting/Notes
  • Communication Management
  • Community Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Advocacy
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Discussions/Forums
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Advocacy
  • Employee Referral Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • For Employee Referrals
  • For Small Businesses
  • Forms Management
  • Gamification
  • Gift Card Management
  • Group Management
  • Ideation
  • Incentive Management
  • Knowledge Base Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Live Chat
  • Live Streaming
  • Loyalty Cards
  • Loyalty Program
  • MMS
  • Mass Texting
  • Member Portal
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Moderation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Negative Feedback Management
  • Nonprofit Advocacy
  • Online Forums
  • Online Registration
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Promotions Management
  • Publish Scheduling
  • Purchasing & Receiving
  • ROI Tracking
  • Ratings/Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Real-Time Chat
  • Recording
  • Referral Templates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Review Generation
  • Review Monitoring
  • Review Request
  • Rewards Management
  • Rewards Program
  • SEO Management
  • SSL Security
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shortcodes
  • Single Sign On
  • Social Engagement
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Text-to-Win
  • Third Party Integrations
  • Trend Analysis
  • User Management
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Visual Analytics
  • Widgets
  • eCommerce Management
  • Total features127
  • 2-Way Messaging
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Advocate Management
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Audience Targeting
  • Automated Responses
  • Badge Management
  • Bonus Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Chat/Messaging
  • Churn Management
  • Commenting/Notes
  • Communication Management
  • Community Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Advocacy
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Discussions/Forums
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Advocacy
  • Employee Referral Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • For Employee Referrals
  • For Small Businesses
  • Forms Management
  • Gamification
  • Gift Card Management
  • Group Management
  • Ideation
  • Incentive Management
  • Knowledge Base Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Live Chat
  • Live Streaming
  • Loyalty Cards
  • Loyalty Program
  • MMS
  • Mass Texting
  • Member Portal
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Moderation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Negative Feedback Management
  • Nonprofit Advocacy
  • Online Forums
  • Online Registration
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Promotions Management
  • Publish Scheduling
  • Purchasing & Receiving
  • ROI Tracking
  • Ratings/Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Real-Time Chat
  • Recording
  • Referral Templates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Review Generation
  • Review Monitoring
  • Review Request
  • Rewards Management
  • Rewards Program
  • SEO Management
  • SSL Security
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shortcodes
  • Single Sign On
  • Social Engagement
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Text-to-Win
  • Third Party Integrations
  • Trend Analysis
  • User Management
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Visual Analytics
  • Widgets
  • eCommerce Management

Integrations

  • Total integrations103
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations29
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier