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Yotpo vs Talkable Comparison
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Overview
Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform...
The industry-leading Referral Marketing solution. Talkable enables eCommerce companies to build, launch, track, test, and...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Our personal rep has also been really great to work with. She does a wonderful job of informing us of new YotPo features and analyzing our content for areas of growth.
They offer quite a few features in the lower priced tiers and are relatively easy to use. Yotpo is a recognized name by many consumers as a trusted reviews platform, which is a great benefit.
I loved the ability to keep everything all in one place. It's super user friendly (although I'm still learning every day).
Pros
I love how easy it is to use and how supportive the team is. They do a wonderful job in helping me execute whatever is needed.
Reporting dashboard is super easy to understand and has every bit of data you could want. Also customer service center is really easy and the team loves it.
Talkable is a fantastic product that has helped us drive substantial revenue. The best part about Talkable is the people, they are willing to go above and beyond to help you drive sales.
Cons
Sometimes people provide personal information in their questions, and if we accidentally send these questions (and personal information) to other customers, we might get sued.
I hate when companies don't put their pricing out there in the open and make you contact them for it.
Reese D.
WAY too expensive and our reviews are disorganized and all over our website.
Cons
As a suggestion, a drag and drop interface may make the job a little easier.
We are over a month into our use of talkable and are still experiencing issues in the backend. It is difficult to understand our ROI on this investment because of the backend issues.
Reporting is done regularly, no question left unanswered.
Key features
- Total features71
- 2-Way Messaging
- API
- Activity Dashboard
- Activity Tracking
- Advertising Management
- Alerts/Notifications
- Audience Targeting
- Automated Responses
- Bonus Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Commenting/Notes
- Communication Management
- Community Management
- Contact Management
- Content Creation
- Content Management
- Conversion Tracking
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Discount Management
- Discussions/Forums
- Email Marketing
- Email Reminders
- Email Templates
- Engagement Tracking
- Feedback Management
- Filtering
- For Customer Referrals
- For Small Businesses
- Fraud Detection
- Gamification
- Incentive Management
- Lead Capture
- Lead Engagement
- Lead Generation
- Loyalty Cards
- Loyalty Program
- MMS
- Mass Texting
- Message Personalization
- Mobile Coupons
- Mobile Keywords
- Moderation
- Multi-Channel Campaigns
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Promotions Management
- Publish Scheduling
- ROI Tracking
- Ratings/Reviews
- Real Time Analytics
- Real Time Monitoring
- Real Time Reporting
- Referral Templates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Review Generation
- Review Monitoring
- Review Request
- Rewards Management
- SEO Management
- Scheduled Messaging
- Sentiment Analysis
- Shortcodes
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Surveys & Feedback
- Template Management
- Text Analysis
- Text-to-Win
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Widgets
- eCommerce Management
- Total features38
- 2-Way Messaging
- API
- Activity Dashboard
- Activity Tracking
- Advertising Management
- Alerts/Notifications
- Audience Targeting
- Automated Responses
- Bonus Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Commenting/Notes
- Communication Management
- Community Management
- Contact Management
- Content Creation
- Content Management
- Conversion Tracking
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Discount Management
- Discussions/Forums
- Email Marketing
- Email Reminders
- Email Templates
- Engagement Tracking
- Feedback Management
- Filtering
- For Customer Referrals
- For Small Businesses
- Fraud Detection
- Gamification
- Incentive Management
- Lead Capture
- Lead Engagement
- Lead Generation
- Loyalty Cards
- Loyalty Program
- MMS
- Mass Texting
- Message Personalization
- Mobile Coupons
- Mobile Keywords
- Moderation
- Multi-Channel Campaigns
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Promotions Management
- Publish Scheduling
- ROI Tracking
- Ratings/Reviews
- Real Time Analytics
- Real Time Monitoring
- Real Time Reporting
- Referral Templates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Review Generation
- Review Monitoring
- Review Request
- Rewards Management
- SEO Management
- Scheduled Messaging
- Sentiment Analysis
- Shortcodes
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Surveys & Feedback
- Template Management
- Text Analysis
- Text-to-Win
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Widgets
- eCommerce Management
Integrations
- Total integrations96
- Adobe Commerce
- BigCommerce
- Google Ads
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- LinkedIn for Business
- Mailchimp
- Marketo Engage
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- WordPress
- Zapier
- Total integrations9
- Adobe Commerce
- BigCommerce
- Google Ads
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- LinkedIn for Business
- Mailchimp
- Marketo Engage
- Meta for Business
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- WordPress
- Zapier
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