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Recommended
Keith N.
Consumer Electronics, 51-200 employees
Used weekly for less than 6 months
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The software is highly configurable yet easy to implement.
Need more online tutorials for self-training.
Hi Keith! Happy to hear from you and happy to hear you're having a great experience with Yotpo. Your feedback is highly appreciated as we continue to evolve our product and how we serve our community.
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Retail, 51-200 employees
Used monthly for 1-2 years
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Definitely a great tool for the price, overall, pretty happy and would recommend.
Easy integration, and pretty much runs itself after that. I appreciate the frequency of updates they seem to be making to the software, and how basic many functions are.
The customer service was definitely lacking. Often hard to get a hold of and impolite. I also did not like that if I wanted to use some of the more sophisticated features, I couldn't do a lot of it myself. Certain things had to be done and controlled by the CSM.
Hi, Thank you for taking the time to leave a review. We are constantly working on improving our products and our customer service and we really appreciate your feedback.