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Yotpo

Yotpo, the leading eCommerce marketing platform.

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Yotpo Reviews - Page 10

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357 reviews

Recommended

KN
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Keith N.

Consumer Electronics, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Value. Easy to Implement. Easy to Use.

Reviewed 5 years ago
Pros

The software is highly configurable yet easy to implement.

Cons

Need more online tutorials for self-training.

Vendor response

Hi Keith! Happy to hear from you and happy to hear you're having a great experience with Yotpo. Your feedback is highly appreciated as we continue to evolve our product and how we serve our community.

AR
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Verified reviewer

Retail, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good and Getting Better

Reviewed 4 years ago

Definitely a great tool for the price, overall, pretty happy and would recommend.

Pros

Easy integration, and pretty much runs itself after that. I appreciate the frequency of updates they seem to be making to the software, and how basic many functions are.

Cons

The customer service was definitely lacking. Often hard to get a hold of and impolite. I also did not like that if I wanted to use some of the more sophisticated features, I couldn't do a lot of it myself. Certain things had to be done and controlled by the CSM.

Vendor response

Hi, Thank you for taking the time to leave a review. We are constantly working on improving our products and our customer service and we really appreciate your feedback.