Zoho Forms Features List

Zoho Forms

The Online Form Builder For Mobile Teams

4.39/5 (23 reviews)

Zoho Forms Feature Summary

  • Form Builder
  • Payment Integration
  • Theme Designer
  • Form Analytics
  • User Management
  • Approval Workflow
  • Assign Tasks
  • Mobile Responsive
  • Email Notifications
  • Embed Options
  • PDF Download
  • Webhooks
  • Offline Data Collection (Mobile)

Marketing Feature Comparison

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A/B Testing (128 other apps)
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Activity Dashboard (181 other apps)
Campaign Analysis (163 other apps)
Campaign Management (141 other apps)
Content Management (135 other apps)
Customizable Branding (161 other apps)
Customizable Templates (162 other apps)
Data Import/Export (120 other apps)
Drag & Drop Interface (169 other apps)
Engagement Analytics (142 other apps)
Monitoring (154 other apps)
Multi-Channel Marketing (133 other apps)
Real Time Analytics (125 other apps)
Real Time Data (115 other apps)
Reporting & Statistics (168 other apps)
Social Media Integration (188 other apps)
Social Network Marketing (127 other apps)
Tagging (129 other apps)
Third Party Integration (167 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


44 reviews

See all iOS Apps

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Zoho Forms Feature Reviews

17 reviewers had the following to say about Zoho Forms's features:

Anonymous
A verified reviewer

Excellent logic and branching forms product, simple to embed

2018-06-12

Improved user-flow management and data validation.

Pros

It is easy to create logical form flows, show and hide sections based on the input of previous fields.

Cons

A few things are overlooked at present limiting some functionality, but I imagine Zoho will address these issues very quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nix Daph

Good for quick use

2018-03-06

Pros

Great for quick use while using the Zoho platform. Easy to access when sending emails using Zoho Email.

Cons

Needs more templates and more up to date designs to meet industry standards.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anand Ramprasad

Forms in just few clicks

2018-03-08

Pros

Wanted to to capture GST data from all our customers and vendors, after testing many options I came across Zoho forms and created GST data capture form in a minute.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jorge Dollisen

Easy to use form builder for different needs

2017-07-13

I can choose to use only certain apps of ZOHO and have the option to integrate with their other apps later when I need it.

Pros

I checked other software and only a few have this feature. What tipped the scale for me to choose ZOHO is how easy it is for me to integrate it to other apps like Google docs.

Cons

After I've built my app using their web builder, I opened my forms in the mobile app (Android).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brad Bergeron

Quick and easy to use

2018-05-31

Pros

Also, the user interface is clean and easy to use.

Cons

More templates would be appreciated for faster use but other than that, it is very good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Lea Nisbet

Easy to Use Form Creator

2018-01-12

Pros

It allows you to create custom forms or use recommended templates. It was simple to incorporate the forms into our website.

Cons

The free plan only lets you create three forms and has Zoho's branding. It does allow you to grow into the platform though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Emerson Albuquerque

Verified Reviewer

Great synergy with others Zoho services

2018-05-06

Pros

The possibility to connect your forms with Zoho Campaigns and Zoho Sites can help you get more informations and answers in your forms.

Cons

The free account limites are smalls and If you are intending a huge volume of forms, answers and users, there's differents kinds of price.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Megan McBride

Exactly what we need - full features, with automated tasks and notifications

2017-06-27

Anything we can do to save our guys time, ultimately benefits everyone.

Pros

We wanted a form creator that allowed us to create different types of forms for internal use.

Cons

I wish they had more templates. We never use the exact templates, but use them and edit to fit our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chaz Brunwick

Complicated but useful

2018-03-07

Pros

Has several powerful features from the zoho suite of business apps Customer service is very helpful for onboarding

Cons

Very expensive but pretty much does the same as free alternatives like Google forms, it's benefit is the integration of other Zoho apps

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Elisa Samaniego

Eliminating papers

2018-04-10

Pros

Thanks to this Software we can create all the necessary forms to facilitate the capture of data and the best, all digital and easily accessible for all.

Cons

Switching from the free version to the paid version is a bit expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great For Reviews, Surveys and Client Intake

2018-04-11

Pros

We set up Zoho forms so it integrates perfectly with our CRM.

Cons

The settings for each experience needs to be better formatted. it can be difficult to do all of the things necessary to set up a form properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anderson Pardo

Excellent!!!!

2018-01-10

Pros

It's very easy to set up and gives you everything you need in a simple way

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Scott Friend

Easy way to use and manage forms like you never thought possible

2018-01-30

Zoho Forms is an amazing way to give a client or company control over their contact and feedback forms, and also allow them to use forms for simple shopping and payment gathering.

Pros

I LOVE how easy it is to not only get started making online forms, but also how easy it is to manage and expand those forms for ANYONE, even those with know website development experience.

Cons

There is a HUGE gap between the free version and the first paid version, not only in the number of monthly submissions but also the price is a bit high too.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
John Curtis

It really works

2018-04-05

Pros

Very easy to use. Allows us to create forms for Every facet of our business.

Cons

No calls as of yet. We just started using this software and so far it works really well for our business and our clients. No kinks and no hiccups; is great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Maurice Crawley

Zoho Forms

2016-11-11

Zoho forms is easy to use, and looks extremely professional.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jimmy Goodwin

Better values out there

2016-12-07

Tried to use when developing my website but the forms just look clunky when used in WordPress. It might just be me but I expected more

Pros

Easy to sign up.

Cons

Doesn't really mesh well in word press.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

4/10

Recommendations to others considering Zoho Forms

Use something else.

Source: Capterra
Helpful?   Yes   No
Read more
Armando Sandoval Pardo

The best in forms

2018-01-11

Pros

I started using it for our survey forms, contests, promotions, quality, among others and I have obtained excellent results

Cons

It would be good to create tickets from emails to serve our customers and use it as a helpdesk.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more