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Social media marketing for growing businesses

(116)

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Zoho Social Pricing

Pricing overview

Value for money rating

4.5

/5

3.1K

Price starts from

15

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

FREE: includes 1 team member, 1 brand, default Zoho Social URL shortener, and zShare browser plugin.

Standard: $15/month (or $10/month when billed annually) for 2 team members, 1 brand (7 channels), 6 social channels (1 Twitter profile, 1 Instagram profile, 1 Facebook page, 1 LinkedIn company page, 1 LinkedIn profile, and 1 Google My Business listing.), and standard features.

PROFESSIONAL: $35/month (or $25/month when billed annually) for 3 team members, 1 brand (7 channels), 8 social channels, Standard features + publishing calendar, custom audience targeting, bulk scheduler, and more.

AGENCY: $275/month (or $200/month when billed annually) for 10 brands (60 channels), 5 team members, Professional features + agency name, logo, favicon, and custom domain, personalized client invite emails, agency-branded reports, and more.

AGENCY PLUS: $400/month (or $300/month when billed annually) for 20 brands (120 channels)
5 team members, and all Agency features.

What users say

The most appealing feature of Zoho Social was the user interface which was easy to use and with multiple connections. Among other competitors, this one offers the best price.
I have used many tools in the past but this is one of the best. The pricing is really affordable in terms of features and functionalities provided by a simple plan.

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Reviewers who mentioned pricing said:

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Jose J G.

Market Research, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Great Solution to Manage and Keep track of your Social Networks Channels

Reviewed 2 years ago

Just one word: Wonderful.

Pros

Zoho Social is an extensive platform. It has many features we love and use on a daily basis, like scheduled posts, follow global trends, publish quick content to Twitter, advanced reports and more. We really enjoy using Zoho Social.

Cons

I have been using Zoho Social in my agency for quite a while. I have been noticing that the Zoho Social subscription price increased a lot recently. Anyways, still I believe Zoho Social is the best solution for us after having experience with other platforms that didn't fulfill our expectations.

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Nathan A.

Human Resources, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best social media management tool on the market

Reviewed 4 months ago
Pros

- Intuitive - Easy to use - Great Reporting - Great value

Cons

It is hard to think of any cons for Zoho Social. I truly love everything about it.

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Rohan S.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lifesaver for Social Media Management

Reviewed 3 months ago

Overall its a decent software which is a little on the expensive side but its kind of worth the cost.

Pros

The ability to schedule posts paired with the multi platform management.

Cons

Steep initial learning curve. Could've been made more intuitive.

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Lucy A.

Retail, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It is a great tool for posting and saving time

Reviewed 2 months ago

It's good, gives you an initial free time to learn how to use and learn about it, but now that I payed I can't get on my account, it still is asking me to upgrade and I have made the payment and upgraded so it's kind of upsetting.

Pros

I like that I can only get on once a week and it seems like I'm working all the time

Cons

you can't add two accounts, I have two products and two separate facebook pages it would cost me a fortune just to add another facebook page so i'm probably going to open another account with a different email which makes no sense.

DT
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Debbie T.

Philanthropy, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So Easy!!

Reviewed 4 years ago

This makes our social media posting such an easy process and scheduled posts are easily manipulated if last minute changes are required. It has freed up time for the team and made it less stressful.

Pros

It is our one stop shop for all our social media interactions and activities! We also love the reporting capabilities too that can be automated to receive regular reports on a number of different metrics. The APP is also easy to use and handy for on the run random posting. Price wise they are very competitive with us getting the functionality of some very expensive programs without the price tag which is great when you are just starting out.

Cons

We have only been using Zoho Social to it's fullest for a few weeks so can't think of anything yet!

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Melissa P.

Education Management, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great alternative to well known social media management programs

Reviewed 3 years ago

Zoho has a robust suite of inexpensive high powered programs. I have been searching for my social media management unicorn and have tried nearly everything on the market. Zoho Social offers a great value for the cost compared to other programs, is easy to use, including on the mobile app and I was able to receive 6 months free on their COVID 19 plan.

Pros

Zoho social was easy to implement and begin using. Love the SmartQ feature and it seems to interface with Instagram better than other programs.

Cons

Does not have automatic image resizing so photos have to be readjusted at times.

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May E.

Construction, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great App

Reviewed 3 years ago
Pros

I carried out a case study of 4 different scheduling apps and Zoho Social was by far the best one. There are plenty of useful integrations to help manage digital marketing campaigns such as analytics, streams, and lead management which are all hugely helpful. The app is dependable and functional, unlike some of the other apps I tested. Highly recommend this product - it has great functions at an affordable price.

Cons

The inability to edit images on the scheduling tool would be the cherry on top of Zoho Social. When ensuring content is in the correct format, even just a cropping tool would be really useful. It would also be useful if Zoho Social was compatible with posting Reels, Stories, and Carousels to Instagram, but I appreciate that some of these are down to Instagram's rules.

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Verified reviewer

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My time with Zoho Social

Reviewed a year ago

So far I like it. It has room to improve. Apps like Metricool perform similarly but include YouTube. And the restrictions on the size content per platform needs to be updated too. Other than that, I love Zoho Social.

Pros

I really enjoyed being able to access and post to all of my social media accounts at once. Also Seeing the likes and subscribers/followers.

Cons

The cost for the plan to include YouTube and requiring media sizes when the actual platform allows!

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Zuhairah A.

Internet, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Cheap social manager software

Reviewed 3 years ago
Pros

Zoho Social is the most affordable when it comes for a social media manager that can help in managing and scheduling a post in Instagram, Facebook or Twitter account. It also has a feature that can shares the same post across several platform in single click.

Cons

The bounding process for the first time i tried to connect my social media account is quite messy, as the token for the connection keep rejecting my token and keep showing error on my end. Thanks to the customer support that has help me solve the problem quite efficiently.

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Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good and Getting Better

Reviewed 2 years ago

Zoho products usually drive me nuts but Zoho Social is pretty good - to the point I’ve jumped with excitement as a new feature was added and actually took the time to write them and thank them. In the last, I’ve used SproutSocial, HootSuite, and some others. This is pretty close but way more affordable. The downside is that we have Zoho One and I can only run one brand. I have to pay to add a second and that’s a bummer.

Pros

It was pretty stripped down when I started using it, but they’ve been adding lots of features, like the ability to set up a post and then customize it by network and being able to add network-specific mentions in one post. The calendar tool is also quite helpful, though I wish I could look at historical posts the same way. I don’t think I’ve ever had a post fail either. It’s a pretty smooth experience.

Cons

The reports page is a little funky. Even when you customize, you still can’t create a single display of your chosen metrics for all networks in one place. They also have a feature that shows you if you’re scheduling at the right time. It says something like “this post is likely to reach 70% of your most engaged followers.” The platform I used before would suggest times and tell you when to post -...

JL
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Jake L.

Staffing and Recruiting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An elite social media management tool

Reviewed 5 years ago
Pros

Zoho Social is an excellent way of keeping all of your social channels in one place. As a Digital Marketer, I've tried any different platform including the 'big brands' which offer fewer features for a higher price. I enjoy the interface of Zoho Social as it's modern, clean and easy to use whereas others seem to be dated and clunky. Zoho Social allows me to do everything I need and more! It's also...

Cons

I wish I was able to exchange one of the 6 set social media accounts. For example, I manage two LinkedIn company pages, for the same brand, but one in London and one in Melbourne - I would like to also add Melbourne instead of using LinkedIn Profile. I wish that I was able to manage Instagram DM's in the message centre. I wish they have didn't remove the support for Google+ as Google+ is shutting...

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Franklin D R.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Almost Perfect

Reviewed 8 years ago

I have tried a lot of social media management platforms and never really considered Zoho Social. I thought of them as mostly a CRM platform, but when I saw their CRM Plus which included CRM Social and many other platforms, I decided to give it a try. I have to say that I have been very pleased with the ease of use, the browser integrations and the reporting. When you log in to your account, you can...

Pros

-Rich Feature at a very reasonable price point -Great analytics and custom reports and scheduling -Brand Health at a glance-No deep digging needed for analysis -Ability to collaborate with those who engage and team members. -Browser posting plugin -Smart Q for suggested best times based on engagement -Easily switch between brands -Integration with other valuable Zoho platforms -Android and Iphone mobile app

Cons

-if you have a client that needs to approve the content, then they have to be added as a user at an additional cost -Smart Q will sometimes only have one optimal time for a day, or possibly push your post out a few days for maximum engagement.

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Zedekiah M.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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In this digital era, my business is armored with Zoho Social

Reviewed 9 months ago

Zoho Socials has allowed Avane Clinic leave digital footprint in the social space which has been a really fulfilling marketting option. It has attracted closely to 45% of our total clients and we are still hopeful that this success story will continue as long as we have it onboard

Pros

Honestly this platform has every feature one could want. It offers a range of benefits at such a reasonable price. Compared to other platforms Zoho Social is easy to set up and use and it's intuitive interface is a uncomplicated. It helps manage digital marketing campaigns, lead management, monitoring , analytics and reporting, publishing content in the digital space, connections and team collaboration. The app is really dependable and functional. I am a really happy user of this platform

Cons

For all this time I have used Zoho Social, there is nothing I have found challenging about it

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Abagail M.

Marketing and Advertising, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I manage multiple clients, I will never use another platform! Zoho for life.

Reviewed 5 months ago
Pros

I started using zoho social through a company I worked for a few years ago -- when I branched off on my own and found myself taking on more and more marketing clients, I tried so many different social media management apps. I literally tried no less than 8, Zoho was so awesome when I used it before that I assumed it was the most expensive option and never explored it -- turns out it is hands down the best value and price if you are managing more than 3 or 4 brands! Silly me, I assumed because it was the best it was gonna be out of my price range! Using it now and never looking back, I manage 6 brands by myself right now and they make it so easy.

Cons

Only have two issues really, 1. that I cannot seem to tag individuals in a post so when, for example, I am wishing an employee a happy birthday for a client -- I cannot tag that employee through zoho (only businesses). 2. I have a client who is a radio station -- they have 6 Facebook pages for all of their different radio hosts but I can only add one channel per brand (1 FB, 1 Insta, etc) which means I have to count each of their channels as a new brand. That slows me down a bit but in the grand scheme of things, it is not the end of the world.

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Bailey K.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Social Scheduler of Them All

Reviewed 4 years ago

Zoho Social is an essential part of my business and I couldn't function without it.

Pros

Zoho Social has been the best social media scheduler I have ever used. It can actually post to Instagram. It has specific brand management and makes reporting for my clients super easy. The pricing is awesome! I can build the package to my news and reduce as needed. The clean design works great and the app makes things really mobile. I think my favorite part though is that I've experienced the improvements they've made so they are actively looking on improving and making it even better.

Cons

They updated and fixed most of the cons. I couldn't use it for one of my clients for awhile because it didn't have Facebook Group posting but now it does so that's not really an issue. I do wish that if I was linking a video it could take a thumbnail for Instagram the way it does for Twitter.

SA
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Sonya A.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Robust software for the price

Reviewed 5 years ago

So far I'm really enjoying it. I think it will help with my client's project management efficiency when it comes to the social/marketing calendar and customer service.

Pros

Zoho Social is pretty easy to use and it has a lot more features than comparably priced products out there. I tried pretty much every free trial there was for social media management software and Zoho Social was far and away the best in terms of ease of use, features, number of social channels supported, user accounts and pricing. The conversation management feature between all your social platforms...

Cons

The feature for internal discussions about posts is a little weird. It's not as intuitive as I had hoped it would be. It would be nice if you could tag posts that need to be attended to by other team members without starting a discussion about them. It would also be nice if you could edit replies within Zoho. There are some other kinda wonky things that seem to be issues with APIs on the social platforms, so they'd be issues no matter what platform you use (like posting to FB groups from Zoho, you can only post as yourself, not the page that manages the group - but this is a Facebook issue, not a Zoho issue).

SK
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Sarvpreet K.

Education Management, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A Host of Features at a Much Cheaper Price

Reviewed 6 years ago
Pros

I stumbled upon Zoho Social accidentally when I was looking for a social media software for my company. We are a small company and even smaller social media and marketing team (only 2 strong), so we didn't really a huge budget to devote. Our requirement of features centred mainly on being able to schedule our posts in advance, schedule the same post multiple times, monitor our performance across different...

Cons

My biggest problem with Zoho Social has been the inability to customise our set of features. The Standard plan offers most of the features, however, the Publishing Calendar is only there in the next upgrade, the Professional plan. I don't really need the other set of features like additional brands and team members, and thus don't see sense in upgrading just for one feature. When I got in touch with their customer support team, they told me that they do not allow any customisation and the features for each plan are set in stone. This was really disappointing, and Zoho Social might have been the perfect social media management software for me if not for this.

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Verified reviewer

Oil & Energy, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review of ZOHO Social

Reviewed a year ago

It was a good experience.

Pros

I have been using Zoho Social for a few weeks now and I am thoroughly impressed with the platform. As a small business owner, managing multiple social media accounts can be a challenge, but Zoho Social has made the process much easier.One of the things I like most about Zoho Social is the user-friendly interface. It's easy to navigate and I was able to start using it right away without any issues....

Cons

One potential downside of Zoho Social is the pricing. While the platform offers many features that can be helpful for businesses of all sizes, the higher-tier plans can be quite expensive. This may not be feasible for small businesses with limited budgets, so it's important to carefully consider the pricing options before committing to the platform.Lastly, while Zoho Social does offer support options like email and phone support, I've found that the response times can be slow at times, and it can be difficult to get issues resolved in a timely manner.

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Joy D.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Like it, not sure if it is worth the cost though

Reviewed 3 years ago

I really like it. It is user-friendly and has a lot of nice features. I have done the free trial and have added on my top 5 clients to use. I am nervous what the cost is going to be once the free trial is over. That will be the deciding factor if I continue with it.

Pros

I like that I can automate my posts for my clients and I don't have to check on them daily. I also like the SmartQ feature that tells you the best time to post for each brand.

Cons

Having to pay for each additional brand and/or each additional client to have access. Also, I have two clients that have products to tag on their posts and there is no option for that. So this account is pretty much useless for those clients and they are two of my biggest ones. In addition, you can't schedule or post Stories to FB & IG. That isn't as big of deal but would be really nice if that was a feature.

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Kimani N.

Accounting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Expand your business by growing it's Social Media presnce

Reviewed 8 months ago

In this digital era of doing business, Zoho social comes in handy. It helps me manage marketting campaigns across the social networks, manage and monitor prospects as well as analyse and reports. It is really saving me the efforts of marketing

Pros

In times where side hustles off your employment job has become necessary source of extra income, I chose to start a cyber business and also do accounting and auditing jobs independently. This is where Zoho Social comes into play. I use it to manage my business social media accounts. I appreciate the fact that it is an easy to implement and setup and perfectly fit with a range of existing tools in my...

Cons

Zoho Social is a tool of it's kind with no challenging issues soo far

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Rajkishore M.

Logistics and Supply Chain, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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No Dashboard, No Analytics With Free Plan

Reviewed 2 years ago

My overall experience is not much good with Zoho social. I don't want to waste much fund with it's upgraded plans as other similar tools also providing same or more features at less cost. So I use Zoho social's free plan to post few posts of one of my brand.

Pros

Zoho is my all time favourite company and I like it's all products. Zoho social is also like this. I like the tool as it is easy to use, very clean UI. Easy to configure brand channels. Starting free plan it is providing 7 channels / brand which is really a good feature for beginners. You can use zShare Browser Extension to share articles, posts to your social media channels directly in a single click. When you will sign-up it will provide you 15 days trial with paid plans after which you can upgrade or can use free plan without any issue. Support system also works fine.

Cons

I dislike the limitations on free plan. I have used free plan for my small business to post business updates, flyers, marketing materials through this tool. You won't get dashboard to check the published posts under free plan. You can't use analytic tool with free plan. Pricing according to features are high. With standard plan it only allows 1 brand when other competitors providing multiple brand with more channels.

JS
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Jeffrey S.

Hospitality, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best social platform hands down.

Reviewed 4 years ago

Yes the best. I've been telling all my marketing pals. This is the best platform for such a steal in monthly premium.

Pros

Seriously this platform has every feature you could want. I've used hootsuite, bubble, and sprout social. Compared to this platform all of those suck. With zoho you get monitoring, reporting, connections, team, publishing, drafts, you name it. All for a stinking low price compared to other platforms that want to charge you an arm and a leg for mediocre functionality and no team collaboration. Super happy with this platform.

Cons

Nothing so far. Haven't found anything.

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Jeni B.

Marketing and Advertising, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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In Zoho We Trust

Reviewed 2 years ago

For a first-time user of Zoho Social, I was pleasantly surprised by the ease of use and capabilities of the product. The ability to schedule posts is great, and the analytics are incredibly easy to read and access—and they provide great insight into how content is performing. The inbuilt tracking of links has also been a great feature for me to be able to see which content is being shared. Overall, I've been impressed with the capabilities of this product and would definitely recommend it for businesses that are looking to expand their social media presence in an organized and efficient way.

Pros

I've tried just about every social media management software under the sun—and I even wrote articles on best practices in social media marketing. So when I tell you that Zoho Social is the best out there, I'm saying it with the utmost seriousness. Zoho Social's user-friendly UI and intuitive navigation make it easy to get up and running right away. It also supports more channels than any other app in its price range and has many advanced features like analytics, calendar post scheduling, content re-posting, and more. If you're looking for a social media management tool that won't break the bank but will deliver world-class results, this is it!

Cons

If only there were a way to schedule multiple posts for one social media channel at once without saving and adding again and without using the bulk upload CSV method. I hate that I have to unselect all the other channels while doing this. Please see MeetEdgar's upload feature. That's one thing that I wish you had.

PT
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Prosithea T.

Marketing and Advertising, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoho app is really useful app for social media management.

Reviewed 6 years ago
Pros

I have tried a lot of social media management platforms and never really considered Zoho Social. I thought of them as mostly a CRM platform, but when I saw their CRM Plus which included CRM Social and many other platforms, I decided to give it a try. I have to say that I have been very pleased with the ease of use, the browser integrations and the reporting. When you log in to your account, you can...

Cons

The reports features are very nice as well. You can use standard reports for Facebook, Twitter and Instagram or create a custom report which can be sent at predetermined intervals to you, your clients or both. The reports are pretty robust (especially for FB) and at the price point of Zoho Social, you get all of the reports. There is no nickel and diming for more in-depth reports like some other platforms....

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Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Unresponsive, unhelpful support

Reviewed 4 years ago

The support was disappointing for the price. We did like having a single public URL for all clients to use for approvals/review.

Pros

We appreciated that there was ae reporting built in and that there was an option to quickly pause all content.

Cons

Customer support was awful. They were slow to respond, and once they did, the answer was usually "Sorry, that is not available" or "that is not something that can be done." There were no workarounds, no forwarding to development teams for future updates, and only uncaring, unhelpful responses.