Zoho Social Case Study

Zoho Social

Social media marketing for growing businesses

4.65/5 (1,815 reviews)

Zoho Social use case: Caleb Palma


Verified Reviewer  
19th of September, 2016
Great App

It's a good app for managing social media posts and interactions, it'd be nice if it included follower's info as well though, such as new followers or unfollows.

What do you like best?

It's very helpful to manage your brand's interactions and content.

What do you dislike?

It doesn't include specific information about followers.

Why did you end up selecting Zoho Social over other applications?

it specializes in social media interaction, allows to shorten response time.

If so, why did you switch?

I didn't use another solution for this kind of activity before

What is your main use case with Zoho Social?

My main use case for this app is to reply the interactions my brand has on social media

Give one example how Zoho Social has improved the way your organization functions

It allows us to shorten the time of response to our followers and so give a better customer support

Likelihood to recommend

8/10

Recommendations to others considering Zoho Social

It's great if your main interest is to keep track of your brand's interaction with people on social media.

Time used

Less than 6 months

Frequency of use

Daily

Rating breakdown

Value for money
Ease of use
Features
Customer support