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Klaviyo logo
4.6
404

Power smarter digital relationships

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.6
    Customer support
    4.3
Pros and Cons from Klaviyo users   
avatar
avatar
avatar
+15
The analytics are great, too. I also love that they automatically place subscribers in sub categories like potential sales or engaged subscribers.
There's very little I dislike about this software. My only complaint is small - when creating a new sequence, you can't change the "trigger" that initiates the flow.
We felt confident in their ability to successfully transition ESP platforms. The product itself is quite good and does everything you would expect it to.
This is just a really disingenuous way to price as you get charged for that user every month even if you dont email a list member.
Klaviyo makes it super easy to segment customers based on any number of attributes. This has been such a great feature that I can really get granular about my audience.
It was difficult to understand at first. You would have to read a lot of documentation before you can understand basic features.
The other huge plus is their amazing customer service. They are on their toes waiting to help you.
Not everything is customizable. While fonts can be imported, they don't always show up on email browsers so you're limited by Klaviyo's native fonts.
Overall we like Klaviyo. We've had a good experience with them and the customer service is always helpful.
M satisfied because the revenue generated with email marketing via klaviyo is really good and I definitely recommend it for every e-commerce store.
I like Klaviyo's flows the best. It's easy to learn how to trigger action-based flows from activities on your e-commerce site.
Klaviyo offers the best email marketing analytics I have seen so far. The feature online best is the live analytics.
I integrated Klaviyo with my Shopify store with such ease. I love having everything all in one place and being able to schedule emails weeks even months in advance.
The administrator is super easy to use, its UX is dummy-proof and covers all the basics of email marketing.
My overall experience is very good with integration and implementation.
I will continue to recommend Klaviyo to this whose budget account for it and who want full email marketing capabilities in one nicely packaged app.
Quite good, It is very simple to use so anybody with limited email marketing knowledge can use. Would recommend it for small mid-size companies.
I would highly recommend Klaviyo to anyone who is working in E-Commerce - I cannot get over how easy to use the platform is.
The analytics are great, too. I also love that they automatically place subscribers in sub categories like potential sales or engaged subscribers.
There's very little I dislike about this software. My only complaint is small - when creating a new sequence, you can't change the "trigger" that initiates the flow.
We felt confident in their ability to successfully transition ESP platforms. The product itself is quite good and does everything you would expect it to.
This is just a really disingenuous way to price as you get charged for that user every month even if you dont email a list member.
Klaviyo makes it super easy to segment customers based on any number of attributes. This has been such a great feature that I can really get granular about my audience.
It was difficult to understand at first. You would have to read a lot of documentation before you can understand basic features.
The other huge plus is their amazing customer service. They are on their toes waiting to help you.
Not everything is customizable. While fonts can be imported, they don't always show up on email browsers so you're limited by Klaviyo's native fonts.
Overall we like Klaviyo. We've had a good experience with them and the customer service is always helpful.
M satisfied because the revenue generated with email marketing via klaviyo is really good and I definitely recommend it for every e-commerce store.
I like Klaviyo's flows the best. It's easy to learn how to trigger action-based flows from activities on your e-commerce site.
Klaviyo offers the best email marketing analytics I have seen so far. The feature online best is the live analytics.
I integrated Klaviyo with my Shopify store with such ease. I love having everything all in one place and being able to schedule emails weeks even months in advance.
The administrator is super easy to use, its UX is dummy-proof and covers all the basics of email marketing.
My overall experience is very good with integration and implementation.
I will continue to recommend Klaviyo to this whose budget account for it and who want full email marketing capabilities in one nicely packaged app.
Quite good, It is very simple to use so anybody with limited email marketing knowledge can use. Would recommend it for small mid-size companies.
I would highly recommend Klaviyo to anyone who is working in E-Commerce - I cannot get over how easy to use the platform is.
The analytics are great, too. I also love that they automatically place subscribers in sub categories like potential sales or engaged subscribers.
There's very little I dislike about this software. My only complaint is small - when creating a new sequence, you can't change the "trigger" that initiates the flow.
We felt confident in their ability to successfully transition ESP platforms. The product itself is quite good and does everything you would expect it to.
This is just a really disingenuous way to price as you get charged for that user every month even if you dont email a list member.
Klaviyo makes it super easy to segment customers based on any number of attributes. This has been such a great feature that I can really get granular about my audience.
It was difficult to understand at first. You would have to read a lot of documentation before you can understand basic features.
The other huge plus is their amazing customer service. They are on their toes waiting to help you.
Not everything is customizable. While fonts can be imported, they don't always show up on email browsers so you're limited by Klaviyo's native fonts.
Overall we like Klaviyo. We've had a good experience with them and the customer service is always helpful.
M satisfied because the revenue generated with email marketing via klaviyo is really good and I definitely recommend it for every e-commerce store.
I like Klaviyo's flows the best. It's easy to learn how to trigger action-based flows from activities on your e-commerce site.
Klaviyo offers the best email marketing analytics I have seen so far. The feature online best is the live analytics.
I integrated Klaviyo with my Shopify store with such ease. I love having everything all in one place and being able to schedule emails weeks even months in advance.
The administrator is super easy to use, its UX is dummy-proof and covers all the basics of email marketing.
My overall experience is very good with integration and implementation.
I will continue to recommend Klaviyo to this whose budget account for it and who want full email marketing capabilities in one nicely packaged app.
Quite good, It is very simple to use so anybody with limited email marketing knowledge can use. Would recommend it for small mid-size companies.
I would highly recommend Klaviyo to anyone who is working in E-Commerce - I cannot get over how easy to use the platform is.
SendGrid logo
4.2
710

Email Delivery. Simplified.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.1
    Features
    4.1
    Customer support
    3.8
Pros and Cons from SendGrid users   
avatar
avatar
avatar
+15
It has a really good transactional API and the dynamic template is nice and easy to use. Ruby gem for SendGrid is good as well.
I tried for 2 weeks to get in touch with them (trouble tickets, emails, and phone calls) and never got a reply to anything. This is a TERRIBLE company to do business with.
What I love the most about, Sendgrid emails is that they are not spammed when they reach their target's mail box and are always marked as important.
Service is terrible lodged a customer service request replied quickly with useless information then didn't hear from them for 4 days.
The built in tracking is quite nice and they make it very easy to configure. Knowing not only opens/clicks but unique values was great.
When complaining to Sendgrid I spoke with several people who were empathic to my frustrations about the program no longer working as it should.
It's also good for developers to integrate with a website as it has very nice and clean API documentation which allows developers to use it across their website.
Sadly, their support has no drive to actually solve the problem. We've been back and forth with their support for months now with no resolution.
The cost benefit is very good and the free plan is very functional. It has excellent usability and performance and facilitates the management of multiple domains.
All the E-Mails we sent during that time untill we noticed it (2 days) are just lost.
The best part is the statistics you receive following an email campaign, you can view what % of users opened the email - superb for marketing.
Ease of use and the ability to design your email templates without HTML knowledge is great. You can also learn HTML by yourself on the software while using it.
They have a wide selection of excellent tools, great support and a nicely designed website.
Overall, it is a great email API service that boosted our business and helped us to gain traction.
The overall experience with Send Grid is great in technicalities and features however seeks improvement in response time by customer services.
Overall, the experience was solid. Price and customer service were great.
SendGrid is a solid email management service which I would recommend to anyone just getting started with large-scale email sending.
Easy interface and configuration in minutes. You u derstand quite good all the steps.
It has a really good transactional API and the dynamic template is nice and easy to use. Ruby gem for SendGrid is good as well.
I tried for 2 weeks to get in touch with them (trouble tickets, emails, and phone calls) and never got a reply to anything. This is a TERRIBLE company to do business with.
What I love the most about, Sendgrid emails is that they are not spammed when they reach their target's mail box and are always marked as important.
Service is terrible lodged a customer service request replied quickly with useless information then didn't hear from them for 4 days.
The built in tracking is quite nice and they make it very easy to configure. Knowing not only opens/clicks but unique values was great.
When complaining to Sendgrid I spoke with several people who were empathic to my frustrations about the program no longer working as it should.
It's also good for developers to integrate with a website as it has very nice and clean API documentation which allows developers to use it across their website.
Sadly, their support has no drive to actually solve the problem. We've been back and forth with their support for months now with no resolution.
The cost benefit is very good and the free plan is very functional. It has excellent usability and performance and facilitates the management of multiple domains.
All the E-Mails we sent during that time untill we noticed it (2 days) are just lost.
The best part is the statistics you receive following an email campaign, you can view what % of users opened the email - superb for marketing.
Ease of use and the ability to design your email templates without HTML knowledge is great. You can also learn HTML by yourself on the software while using it.
They have a wide selection of excellent tools, great support and a nicely designed website.
Overall, it is a great email API service that boosted our business and helped us to gain traction.
The overall experience with Send Grid is great in technicalities and features however seeks improvement in response time by customer services.
Overall, the experience was solid. Price and customer service were great.
SendGrid is a solid email management service which I would recommend to anyone just getting started with large-scale email sending.
Easy interface and configuration in minutes. You u derstand quite good all the steps.
It has a really good transactional API and the dynamic template is nice and easy to use. Ruby gem for SendGrid is good as well.
I tried for 2 weeks to get in touch with them (trouble tickets, emails, and phone calls) and never got a reply to anything. This is a TERRIBLE company to do business with.
What I love the most about, Sendgrid emails is that they are not spammed when they reach their target's mail box and are always marked as important.
Service is terrible lodged a customer service request replied quickly with useless information then didn't hear from them for 4 days.
The built in tracking is quite nice and they make it very easy to configure. Knowing not only opens/clicks but unique values was great.
When complaining to Sendgrid I spoke with several people who were empathic to my frustrations about the program no longer working as it should.
It's also good for developers to integrate with a website as it has very nice and clean API documentation which allows developers to use it across their website.
Sadly, their support has no drive to actually solve the problem. We've been back and forth with their support for months now with no resolution.
The cost benefit is very good and the free plan is very functional. It has excellent usability and performance and facilitates the management of multiple domains.
All the E-Mails we sent during that time untill we noticed it (2 days) are just lost.
The best part is the statistics you receive following an email campaign, you can view what % of users opened the email - superb for marketing.
Ease of use and the ability to design your email templates without HTML knowledge is great. You can also learn HTML by yourself on the software while using it.
They have a wide selection of excellent tools, great support and a nicely designed website.
Overall, it is a great email API service that boosted our business and helped us to gain traction.
The overall experience with Send Grid is great in technicalities and features however seeks improvement in response time by customer services.
Overall, the experience was solid. Price and customer service were great.
SendGrid is a solid email management service which I would recommend to anyone just getting started with large-scale email sending.
Easy interface and configuration in minutes. You u derstand quite good all the steps.
Mailchimp logo
4.5
16.8K

Email and advertising marketing automation platform

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Mailchimp users   
avatar
+15
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.