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ActiveCampaign logo
4.6
2.3K

Email Marketing, Marketing Automation, CRM/Sales Automation

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.5
    Customer support
    4.4
Pros and Cons from ActiveCampaign users   
avatar
avatar
avatar
+15
The team is great with helping you troubleshoot any problems and my team loves how easy it is to use.
And that hurt our webinar registration for that week (which was a bummer) and we found out about this on the day of the webinar.
I really love and appreciate the ease of use. It's super easy to throw together an email, assign tags, create lists, etc.
The major problem is the lack of ability to copy an email to more than the recipient. The lack of this feature is putting the continued use of this product in doubt.
I am so happy to have Active Campaign on board. It is just what I needed to help promote my online program.
I've a problem to pay for my upgrade plan due to an currency problem. The website automatically converts the price to my local currency.
Great training, support, sales, and customer success people. The training, the consulting sessions, and follow ups have all been very well managed and super professional, but also fun.
I actually gave up on ActiveCampaign - discouraged by the lack of support.
I like that it saved a lot of my time through automation. It also helped me get a better understanding of the success rate of my campaigns.
They offer great integration with my Wordpress sites, Facebook fan pages, and Zapier (automations integrated with Eventbrite.) Customer support has always been helpful and friendly.
What I love most about Active Campaign is that it is wonderful to use for lead generation, automation, and building your email list.
I love how I can look after my community with personalised emails, other features like tags and links with website are very useful for CRM.
Hands down it has the most capabilities that I was looking for, with ability to really customize and tailor your automations and email sequences. It was easy to use and extremely reliable.
Features seems comprehensive enough to suit my needs and I trust that my data will be protected. Set up support and training has been fantastic.
The customer service is amazing. I love that you can receive automations from people, you can customize everything.
ActiveCampaign has integrated easily and perfectly into my business so far - with great success for my first campaigns both in terms of open rates and engagement as well as revenue.
Everything works as it should, their support is great when you need them (which in my experience has been infrequently), and the price is great.
AC provides the best combination of possibilities (features), user experience (ease of use), and pricing (it's affordable!).
The team is great with helping you troubleshoot any problems and my team loves how easy it is to use.
And that hurt our webinar registration for that week (which was a bummer) and we found out about this on the day of the webinar.
I really love and appreciate the ease of use. It's super easy to throw together an email, assign tags, create lists, etc.
The major problem is the lack of ability to copy an email to more than the recipient. The lack of this feature is putting the continued use of this product in doubt.
I am so happy to have Active Campaign on board. It is just what I needed to help promote my online program.
I've a problem to pay for my upgrade plan due to an currency problem. The website automatically converts the price to my local currency.
Great training, support, sales, and customer success people. The training, the consulting sessions, and follow ups have all been very well managed and super professional, but also fun.
I actually gave up on ActiveCampaign - discouraged by the lack of support.
I like that it saved a lot of my time through automation. It also helped me get a better understanding of the success rate of my campaigns.
They offer great integration with my Wordpress sites, Facebook fan pages, and Zapier (automations integrated with Eventbrite.) Customer support has always been helpful and friendly.
What I love most about Active Campaign is that it is wonderful to use for lead generation, automation, and building your email list.
I love how I can look after my community with personalised emails, other features like tags and links with website are very useful for CRM.
Hands down it has the most capabilities that I was looking for, with ability to really customize and tailor your automations and email sequences. It was easy to use and extremely reliable.
Features seems comprehensive enough to suit my needs and I trust that my data will be protected. Set up support and training has been fantastic.
The customer service is amazing. I love that you can receive automations from people, you can customize everything.
ActiveCampaign has integrated easily and perfectly into my business so far - with great success for my first campaigns both in terms of open rates and engagement as well as revenue.
Everything works as it should, their support is great when you need them (which in my experience has been infrequently), and the price is great.
AC provides the best combination of possibilities (features), user experience (ease of use), and pricing (it's affordable!).
The team is great with helping you troubleshoot any problems and my team loves how easy it is to use.
And that hurt our webinar registration for that week (which was a bummer) and we found out about this on the day of the webinar.
I really love and appreciate the ease of use. It's super easy to throw together an email, assign tags, create lists, etc.
The major problem is the lack of ability to copy an email to more than the recipient. The lack of this feature is putting the continued use of this product in doubt.
I am so happy to have Active Campaign on board. It is just what I needed to help promote my online program.
I've a problem to pay for my upgrade plan due to an currency problem. The website automatically converts the price to my local currency.
Great training, support, sales, and customer success people. The training, the consulting sessions, and follow ups have all been very well managed and super professional, but also fun.
I actually gave up on ActiveCampaign - discouraged by the lack of support.
I like that it saved a lot of my time through automation. It also helped me get a better understanding of the success rate of my campaigns.
They offer great integration with my Wordpress sites, Facebook fan pages, and Zapier (automations integrated with Eventbrite.) Customer support has always been helpful and friendly.
What I love most about Active Campaign is that it is wonderful to use for lead generation, automation, and building your email list.
I love how I can look after my community with personalised emails, other features like tags and links with website are very useful for CRM.
Hands down it has the most capabilities that I was looking for, with ability to really customize and tailor your automations and email sequences. It was easy to use and extremely reliable.
Features seems comprehensive enough to suit my needs and I trust that my data will be protected. Set up support and training has been fantastic.
The customer service is amazing. I love that you can receive automations from people, you can customize everything.
ActiveCampaign has integrated easily and perfectly into my business so far - with great success for my first campaigns both in terms of open rates and engagement as well as revenue.
Everything works as it should, their support is great when you need them (which in my experience has been infrequently), and the price is great.
AC provides the best combination of possibilities (features), user experience (ease of use), and pricing (it's affordable!).
Constant Contact logo
4.3
2.6K

We deliver success.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.2
Pros and Cons from Constant Contact users   
avatar
avatar
avatar
+15
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns.
But advertised as a CRM and contact management to me. It is expensive for the purpose and you can not pay per use which is unfair to most.
The interface of this tool is very excellent, clean, and easy to use. It is helping me to send emails to my customers within just a few clicks—it is fully automated.
Whenever I have a question, the techs are so helpful and can direct me to exactly what I need. I also love that it can be integrated with Donor Perfect.
The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us.
It is super easy to use and allows for quick emails out to contacts in the database. I love that you can schedule emails prior to as that allows me to plan ahead.
I love that it's so easy to use and integrates with websites, e-commerce platforms, etsy, and so much more. Customer support is awesome if you have any problems.
Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
My overall experience with constant contact is pretty good. I found it to be one of the most user friendly.
I did appreciate how the software doesn't require a lot of checkboxes stating you have consent to use the list, and just trusts you.
The customized templates and reporting features are great, and well worth the cost, which I find to be very reasonable and minimal, compared to the ROI that I receive.
I've found it to be one of the easier platforms to create email campaigns on, and the reporting and analytics are more advanced. Also customer support is great.
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns.
But advertised as a CRM and contact management to me. It is expensive for the purpose and you can not pay per use which is unfair to most.
The interface of this tool is very excellent, clean, and easy to use. It is helping me to send emails to my customers within just a few clicks—it is fully automated.
Whenever I have a question, the techs are so helpful and can direct me to exactly what I need. I also love that it can be integrated with Donor Perfect.
The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us.
It is super easy to use and allows for quick emails out to contacts in the database. I love that you can schedule emails prior to as that allows me to plan ahead.
I love that it's so easy to use and integrates with websites, e-commerce platforms, etsy, and so much more. Customer support is awesome if you have any problems.
Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
My overall experience with constant contact is pretty good. I found it to be one of the most user friendly.
I did appreciate how the software doesn't require a lot of checkboxes stating you have consent to use the list, and just trusts you.
The customized templates and reporting features are great, and well worth the cost, which I find to be very reasonable and minimal, compared to the ROI that I receive.
I've found it to be one of the easier platforms to create email campaigns on, and the reporting and analytics are more advanced. Also customer support is great.
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns.
But advertised as a CRM and contact management to me. It is expensive for the purpose and you can not pay per use which is unfair to most.
The interface of this tool is very excellent, clean, and easy to use. It is helping me to send emails to my customers within just a few clicks—it is fully automated.
Whenever I have a question, the techs are so helpful and can direct me to exactly what I need. I also love that it can be integrated with Donor Perfect.
The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us.
It is super easy to use and allows for quick emails out to contacts in the database. I love that you can schedule emails prior to as that allows me to plan ahead.
I love that it's so easy to use and integrates with websites, e-commerce platforms, etsy, and so much more. Customer support is awesome if you have any problems.
Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
My overall experience with constant contact is pretty good. I found it to be one of the most user friendly.
I did appreciate how the software doesn't require a lot of checkboxes stating you have consent to use the list, and just trusts you.
The customized templates and reporting features are great, and well worth the cost, which I find to be very reasonable and minimal, compared to the ROI that I receive.
I've found it to be one of the easier platforms to create email campaigns on, and the reporting and analytics are more advanced. Also customer support is great.
Keap logo
4.1
1.2K

An all-in-one CRM, sales and marketing automation software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.5
    Features
    4.1
    Customer support
    4.1
Pros and Cons from Keap users   
avatar
+15
The interface is clean and easy to use. On first impressions it looked like the re-brand from InfusionSoft was a move good to keep things more simple.
When you leave it idle, rather than timing out gracefully, you lose any unsaved info. I know that's more of a "my workflow, why the hell aren't you saving your work" issue, but it's still annoying.
I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation.
Sick and tired of paying money for something no one can make function and do what I need.
I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation.
Infusionsoft refuses to make simple fixes. Terrible for business to business.
Technical support for the most part has been great, they are very patient and friendly.
The system is horribly confusing so much so that their own people have no idea what they are doing. They don't test or check their own work.
It is a good tool for marketing campaigns and generating insights. Their CRM tool is also good and a have the required functionalities.
As someone in business for 10+ yrs, this is a terrible experience.
I like how easy it is to use. I like that you can change the dashboard and main screen to show only the information you want to see.
Poor integrations, could not load the data on an ongoing basis as we wanted to.
It especially great for startups (my case), since the price point is very reasonable and the customer service is exceptionally helpful. I would reccomend it to other colleagues 100.
This can make it difficult to manage if you have multiple types of tags.
This was easy to integrate with fix your funnel which i absolutely loved using. You were able to send multiple texts to gym members very easy and do a lot of cool things such as make groups etc.
I loved the tags and advanced segmentation I can do with my marketing funnel. I can tag users based on their actions.
Lots of third party integrations, and a robust API. Very helpful community for questions with actual developers there.
Over all very satisfied. It does exactly what we need it to do for our company and for the clients.
The interface is clean and easy to use. On first impressions it looked like the re-brand from InfusionSoft was a move good to keep things more simple.
When you leave it idle, rather than timing out gracefully, you lose any unsaved info. I know that's more of a "my workflow, why the hell aren't you saving your work" issue, but it's still annoying.
I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation.
Sick and tired of paying money for something no one can make function and do what I need.
I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation.
Infusionsoft refuses to make simple fixes. Terrible for business to business.
Technical support for the most part has been great, they are very patient and friendly.
The system is horribly confusing so much so that their own people have no idea what they are doing. They don't test or check their own work.
It is a good tool for marketing campaigns and generating insights. Their CRM tool is also good and a have the required functionalities.
As someone in business for 10+ yrs, this is a terrible experience.
I like how easy it is to use. I like that you can change the dashboard and main screen to show only the information you want to see.
Poor integrations, could not load the data on an ongoing basis as we wanted to.
It especially great for startups (my case), since the price point is very reasonable and the customer service is exceptionally helpful. I would reccomend it to other colleagues 100.
This can make it difficult to manage if you have multiple types of tags.
This was easy to integrate with fix your funnel which i absolutely loved using. You were able to send multiple texts to gym members very easy and do a lot of cool things such as make groups etc.
I loved the tags and advanced segmentation I can do with my marketing funnel. I can tag users based on their actions.
Lots of third party integrations, and a robust API. Very helpful community for questions with actual developers there.
Over all very satisfied. It does exactly what we need it to do for our company and for the clients.
The interface is clean and easy to use. On first impressions it looked like the re-brand from InfusionSoft was a move good to keep things more simple.
When you leave it idle, rather than timing out gracefully, you lose any unsaved info. I know that's more of a "my workflow, why the hell aren't you saving your work" issue, but it's still annoying.
I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation.
Sick and tired of paying money for something no one can make function and do what I need.
I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation.
Infusionsoft refuses to make simple fixes. Terrible for business to business.
Technical support for the most part has been great, they are very patient and friendly.
The system is horribly confusing so much so that their own people have no idea what they are doing. They don't test or check their own work.
It is a good tool for marketing campaigns and generating insights. Their CRM tool is also good and a have the required functionalities.
As someone in business for 10+ yrs, this is a terrible experience.
I like how easy it is to use. I like that you can change the dashboard and main screen to show only the information you want to see.
Poor integrations, could not load the data on an ongoing basis as we wanted to.
It especially great for startups (my case), since the price point is very reasonable and the customer service is exceptionally helpful. I would reccomend it to other colleagues 100.
This can make it difficult to manage if you have multiple types of tags.
This was easy to integrate with fix your funnel which i absolutely loved using. You were able to send multiple texts to gym members very easy and do a lot of cool things such as make groups etc.
I loved the tags and advanced segmentation I can do with my marketing funnel. I can tag users based on their actions.
Lots of third party integrations, and a robust API. Very helpful community for questions with actual developers there.
Over all very satisfied. It does exactly what we need it to do for our company and for the clients.
GetResponse logo
4.2
484

Email marketing and beyond

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.0
    Features
    4.2
    Customer support
    4.1
Pros and Cons from GetResponse users   
avatar
avatar
avatar
+15
It is a great tool for email marketing filled with the required features like analyses and reports, segmentation, automation, etc. It is very nice looking and easy to navigate.
I cancelled my subscription and after a month they activated without my consense and charged of 95.
What i like most about this tool is that it provides me with the best email marketing services and great features for building my email lists effectively.
After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters.
GetResponse is my favorite EMS by far. The software is fairly easy to use and for what you can't figure out they have tons of options and outstanding customer service to learn and get trained.
When we asked for them to refund our payment due to our inability to use their system they refused, citing terms and conditions.
I am very much happy with the functionality if someone reworks the usability part, it will be one of the best products.
Probably the worst experience I've had with any company.
The great affiliate program however the software itself is very useful to online businesses.
You cannot prepare webinar room in advance. Each time during rehearsals we had to upload all materials (PPT, videos, polls etc.) 1 hour before the webinar which was quite inconvenient.
Its beginner friendly and cheap. It very reliable and easy to use.
They somewhat have limited integrations compared to bigger platforms.
Great automation marketing tool with lot of options (forms, landing pages, webinars, API). They are not stiff like others email marketing tools (Mailchimp, Active Campaign).
Difficult to navigate between multiple opt-in. Webinar attendees limit of 100 in "Plus " plan.
What i love about them is the vast amount of template they have making creating landing pages very easy and they also have email templates too.
In my daily work I use a lot of email marketing software. I've been using GetResponse for over a year now and I like the program more than fine.
Lots of features like landing pages which makes it good value for money.
The customer service is comprehensive and responds quickly to questions.
It is a great tool for email marketing filled with the required features like analyses and reports, segmentation, automation, etc. It is very nice looking and easy to navigate.
I cancelled my subscription and after a month they activated without my consense and charged of 95.
What i like most about this tool is that it provides me with the best email marketing services and great features for building my email lists effectively.
After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters.
GetResponse is my favorite EMS by far. The software is fairly easy to use and for what you can't figure out they have tons of options and outstanding customer service to learn and get trained.
When we asked for them to refund our payment due to our inability to use their system they refused, citing terms and conditions.
I am very much happy with the functionality if someone reworks the usability part, it will be one of the best products.
Probably the worst experience I've had with any company.
The great affiliate program however the software itself is very useful to online businesses.
You cannot prepare webinar room in advance. Each time during rehearsals we had to upload all materials (PPT, videos, polls etc.) 1 hour before the webinar which was quite inconvenient.
Its beginner friendly and cheap. It very reliable and easy to use.
They somewhat have limited integrations compared to bigger platforms.
Great automation marketing tool with lot of options (forms, landing pages, webinars, API). They are not stiff like others email marketing tools (Mailchimp, Active Campaign).
Difficult to navigate between multiple opt-in. Webinar attendees limit of 100 in "Plus " plan.
What i love about them is the vast amount of template they have making creating landing pages very easy and they also have email templates too.
In my daily work I use a lot of email marketing software. I've been using GetResponse for over a year now and I like the program more than fine.
Lots of features like landing pages which makes it good value for money.
The customer service is comprehensive and responds quickly to questions.
It is a great tool for email marketing filled with the required features like analyses and reports, segmentation, automation, etc. It is very nice looking and easy to navigate.
I cancelled my subscription and after a month they activated without my consense and charged of 95.
What i like most about this tool is that it provides me with the best email marketing services and great features for building my email lists effectively.
After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters.
GetResponse is my favorite EMS by far. The software is fairly easy to use and for what you can't figure out they have tons of options and outstanding customer service to learn and get trained.
When we asked for them to refund our payment due to our inability to use their system they refused, citing terms and conditions.
I am very much happy with the functionality if someone reworks the usability part, it will be one of the best products.
Probably the worst experience I've had with any company.
The great affiliate program however the software itself is very useful to online businesses.
You cannot prepare webinar room in advance. Each time during rehearsals we had to upload all materials (PPT, videos, polls etc.) 1 hour before the webinar which was quite inconvenient.
Its beginner friendly and cheap. It very reliable and easy to use.
They somewhat have limited integrations compared to bigger platforms.
Great automation marketing tool with lot of options (forms, landing pages, webinars, API). They are not stiff like others email marketing tools (Mailchimp, Active Campaign).
Difficult to navigate between multiple opt-in. Webinar attendees limit of 100 in "Plus " plan.
What i love about them is the vast amount of template they have making creating landing pages very easy and they also have email templates too.
In my daily work I use a lot of email marketing software. I've been using GetResponse for over a year now and I like the program more than fine.
Lots of features like landing pages which makes it good value for money.
The customer service is comprehensive and responds quickly to questions.
Drip logo
4.4
181

Drip is for SMB ecommerce brands on the grow.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.1
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Drip users   
avatar
avatar
avatar
+15
It really is an outstanding piece of software at a great price with a super power none other (that I know of) offer and that is the ability to run multiple domains as separate entities.
It's occasionally buggy with our RSS feed. Also, the reporting sucks, as it's a whole day before analytics appear after an email send.
First of all, customer service has been fantastic. It's also great how it can work together with a number of third-party software when needed.
Sadly, Drip is totally underwhelming and getting involved was a big mistake.
Their customer service is among the best online. I know the reps by name and they are playful and helpful.
For example, we are able to automate a lot of our social and email marketing through Drip before a team member takes leave of absence so things aren't going to hurt as bad for the team as a result.
We use Drip for always-on campaigns, like our website's lead magnet. In fact, creating an attractive lead magnet for our site was super easy to do.
When a Drip support team member eventually gets back to you (usually takes days) all they do is ask dumb questions.
Extremely easy to setup with zapier to connect with the rest of your stack. Customer Success is also always helpful – I truly recommend this service.
I can easily see how much money my emails have made me, and now with split testing, I can improve my email conversions. The ability to copy emails and workflows makes it easy to repeat launches.
Nice drag-and-drop templates, and an intuitive user interface. Also seems more reliable than AC was.
It's purely designed to work well with Ecommerce websites, so you can quickly integrate it with your platform and start marketing like a true professional ecom business.
Clean, appealing interface and easy to navigate.
I have always enjoyed setting up automations and it is very clear how to do things. I don’t like getting bogged down with technicalities and this lets you create.