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ActiveCampaign logo
4.6
2.3K

Email Marketing, Marketing Automation, CRM/Sales Automation

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.5
    Customer support
    4.4
Pros and Cons from ActiveCampaign users   
avatar
avatar
avatar
+15
The team is great with helping you troubleshoot any problems and my team loves how easy it is to use.
And that hurt our webinar registration for that week (which was a bummer) and we found out about this on the day of the webinar.
I really love and appreciate the ease of use. It's super easy to throw together an email, assign tags, create lists, etc.
The major problem is the lack of ability to copy an email to more than the recipient. The lack of this feature is putting the continued use of this product in doubt.
I am so happy to have Active Campaign on board. It is just what I needed to help promote my online program.
I've a problem to pay for my upgrade plan due to an currency problem. The website automatically converts the price to my local currency.
Great training, support, sales, and customer success people. The training, the consulting sessions, and follow ups have all been very well managed and super professional, but also fun.
I actually gave up on ActiveCampaign - discouraged by the lack of support.
I like that it saved a lot of my time through automation. It also helped me get a better understanding of the success rate of my campaigns.
They offer great integration with my Wordpress sites, Facebook fan pages, and Zapier (automations integrated with Eventbrite.) Customer support has always been helpful and friendly.
What I love most about Active Campaign is that it is wonderful to use for lead generation, automation, and building your email list.
I love how I can look after my community with personalised emails, other features like tags and links with website are very useful for CRM.
Hands down it has the most capabilities that I was looking for, with ability to really customize and tailor your automations and email sequences. It was easy to use and extremely reliable.
Features seems comprehensive enough to suit my needs and I trust that my data will be protected. Set up support and training has been fantastic.
The customer service is amazing. I love that you can receive automations from people, you can customize everything.
ActiveCampaign has integrated easily and perfectly into my business so far - with great success for my first campaigns both in terms of open rates and engagement as well as revenue.
Everything works as it should, their support is great when you need them (which in my experience has been infrequently), and the price is great.
AC provides the best combination of possibilities (features), user experience (ease of use), and pricing (it's affordable!).
The team is great with helping you troubleshoot any problems and my team loves how easy it is to use.
And that hurt our webinar registration for that week (which was a bummer) and we found out about this on the day of the webinar.
I really love and appreciate the ease of use. It's super easy to throw together an email, assign tags, create lists, etc.
The major problem is the lack of ability to copy an email to more than the recipient. The lack of this feature is putting the continued use of this product in doubt.
I am so happy to have Active Campaign on board. It is just what I needed to help promote my online program.
I've a problem to pay for my upgrade plan due to an currency problem. The website automatically converts the price to my local currency.
Great training, support, sales, and customer success people. The training, the consulting sessions, and follow ups have all been very well managed and super professional, but also fun.
I actually gave up on ActiveCampaign - discouraged by the lack of support.
I like that it saved a lot of my time through automation. It also helped me get a better understanding of the success rate of my campaigns.
They offer great integration with my Wordpress sites, Facebook fan pages, and Zapier (automations integrated with Eventbrite.) Customer support has always been helpful and friendly.
What I love most about Active Campaign is that it is wonderful to use for lead generation, automation, and building your email list.
I love how I can look after my community with personalised emails, other features like tags and links with website are very useful for CRM.
Hands down it has the most capabilities that I was looking for, with ability to really customize and tailor your automations and email sequences. It was easy to use and extremely reliable.
Features seems comprehensive enough to suit my needs and I trust that my data will be protected. Set up support and training has been fantastic.
The customer service is amazing. I love that you can receive automations from people, you can customize everything.
ActiveCampaign has integrated easily and perfectly into my business so far - with great success for my first campaigns both in terms of open rates and engagement as well as revenue.
Everything works as it should, their support is great when you need them (which in my experience has been infrequently), and the price is great.
AC provides the best combination of possibilities (features), user experience (ease of use), and pricing (it's affordable!).
The team is great with helping you troubleshoot any problems and my team loves how easy it is to use.
And that hurt our webinar registration for that week (which was a bummer) and we found out about this on the day of the webinar.
I really love and appreciate the ease of use. It's super easy to throw together an email, assign tags, create lists, etc.
The major problem is the lack of ability to copy an email to more than the recipient. The lack of this feature is putting the continued use of this product in doubt.
I am so happy to have Active Campaign on board. It is just what I needed to help promote my online program.
I've a problem to pay for my upgrade plan due to an currency problem. The website automatically converts the price to my local currency.
Great training, support, sales, and customer success people. The training, the consulting sessions, and follow ups have all been very well managed and super professional, but also fun.
I actually gave up on ActiveCampaign - discouraged by the lack of support.
I like that it saved a lot of my time through automation. It also helped me get a better understanding of the success rate of my campaigns.
They offer great integration with my Wordpress sites, Facebook fan pages, and Zapier (automations integrated with Eventbrite.) Customer support has always been helpful and friendly.
What I love most about Active Campaign is that it is wonderful to use for lead generation, automation, and building your email list.
I love how I can look after my community with personalised emails, other features like tags and links with website are very useful for CRM.
Hands down it has the most capabilities that I was looking for, with ability to really customize and tailor your automations and email sequences. It was easy to use and extremely reliable.
Features seems comprehensive enough to suit my needs and I trust that my data will be protected. Set up support and training has been fantastic.
The customer service is amazing. I love that you can receive automations from people, you can customize everything.
ActiveCampaign has integrated easily and perfectly into my business so far - with great success for my first campaigns both in terms of open rates and engagement as well as revenue.
Everything works as it should, their support is great when you need them (which in my experience has been infrequently), and the price is great.
AC provides the best combination of possibilities (features), user experience (ease of use), and pricing (it's affordable!).
Klaviyo logo
4.6
408

Power smarter digital relationships

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.6
    Customer support
    4.3
Pros and Cons from Klaviyo users   
avatar
avatar
avatar
+15
The analytics are great, too. I also love that they automatically place subscribers in sub categories like potential sales or engaged subscribers.
There's very little I dislike about this software. My only complaint is small - when creating a new sequence, you can't change the "trigger" that initiates the flow.
We felt confident in their ability to successfully transition ESP platforms. The product itself is quite good and does everything you would expect it to.
This is just a really disingenuous way to price as you get charged for that user every month even if you dont email a list member.
Klaviyo makes it super easy to segment customers based on any number of attributes. This has been such a great feature that I can really get granular about my audience.
It was difficult to understand at first. You would have to read a lot of documentation before you can understand basic features.
The other huge plus is their amazing customer service. They are on their toes waiting to help you.
Not everything is customizable. While fonts can be imported, they don't always show up on email browsers so you're limited by Klaviyo's native fonts.
Overall we like Klaviyo. We've had a good experience with them and the customer service is always helpful.
M satisfied because the revenue generated with email marketing via klaviyo is really good and I definitely recommend it for every e-commerce store.
I like Klaviyo's flows the best. It's easy to learn how to trigger action-based flows from activities on your e-commerce site.
Klaviyo offers the best email marketing analytics I have seen so far. The feature online best is the live analytics.
I integrated Klaviyo with my Shopify store with such ease. I love having everything all in one place and being able to schedule emails weeks even months in advance.
The administrator is super easy to use, its UX is dummy-proof and covers all the basics of email marketing.
My overall experience is very good with integration and implementation.
I will continue to recommend Klaviyo to this whose budget account for it and who want full email marketing capabilities in one nicely packaged app.
Quite good, It is very simple to use so anybody with limited email marketing knowledge can use. Would recommend it for small mid-size companies.
I would highly recommend Klaviyo to anyone who is working in E-Commerce - I cannot get over how easy to use the platform is.
The analytics are great, too. I also love that they automatically place subscribers in sub categories like potential sales or engaged subscribers.
There's very little I dislike about this software. My only complaint is small - when creating a new sequence, you can't change the "trigger" that initiates the flow.
We felt confident in their ability to successfully transition ESP platforms. The product itself is quite good and does everything you would expect it to.
This is just a really disingenuous way to price as you get charged for that user every month even if you dont email a list member.
Klaviyo makes it super easy to segment customers based on any number of attributes. This has been such a great feature that I can really get granular about my audience.
It was difficult to understand at first. You would have to read a lot of documentation before you can understand basic features.
The other huge plus is their amazing customer service. They are on their toes waiting to help you.
Not everything is customizable. While fonts can be imported, they don't always show up on email browsers so you're limited by Klaviyo's native fonts.
Overall we like Klaviyo. We've had a good experience with them and the customer service is always helpful.
M satisfied because the revenue generated with email marketing via klaviyo is really good and I definitely recommend it for every e-commerce store.
I like Klaviyo's flows the best. It's easy to learn how to trigger action-based flows from activities on your e-commerce site.
Klaviyo offers the best email marketing analytics I have seen so far. The feature online best is the live analytics.
I integrated Klaviyo with my Shopify store with such ease. I love having everything all in one place and being able to schedule emails weeks even months in advance.
The administrator is super easy to use, its UX is dummy-proof and covers all the basics of email marketing.
My overall experience is very good with integration and implementation.
I will continue to recommend Klaviyo to this whose budget account for it and who want full email marketing capabilities in one nicely packaged app.
Quite good, It is very simple to use so anybody with limited email marketing knowledge can use. Would recommend it for small mid-size companies.
I would highly recommend Klaviyo to anyone who is working in E-Commerce - I cannot get over how easy to use the platform is.
The analytics are great, too. I also love that they automatically place subscribers in sub categories like potential sales or engaged subscribers.
There's very little I dislike about this software. My only complaint is small - when creating a new sequence, you can't change the "trigger" that initiates the flow.
We felt confident in their ability to successfully transition ESP platforms. The product itself is quite good and does everything you would expect it to.
This is just a really disingenuous way to price as you get charged for that user every month even if you dont email a list member.
Klaviyo makes it super easy to segment customers based on any number of attributes. This has been such a great feature that I can really get granular about my audience.
It was difficult to understand at first. You would have to read a lot of documentation before you can understand basic features.
The other huge plus is their amazing customer service. They are on their toes waiting to help you.
Not everything is customizable. While fonts can be imported, they don't always show up on email browsers so you're limited by Klaviyo's native fonts.
Overall we like Klaviyo. We've had a good experience with them and the customer service is always helpful.
M satisfied because the revenue generated with email marketing via klaviyo is really good and I definitely recommend it for every e-commerce store.
I like Klaviyo's flows the best. It's easy to learn how to trigger action-based flows from activities on your e-commerce site.
Klaviyo offers the best email marketing analytics I have seen so far. The feature online best is the live analytics.
I integrated Klaviyo with my Shopify store with such ease. I love having everything all in one place and being able to schedule emails weeks even months in advance.
The administrator is super easy to use, its UX is dummy-proof and covers all the basics of email marketing.
My overall experience is very good with integration and implementation.
I will continue to recommend Klaviyo to this whose budget account for it and who want full email marketing capabilities in one nicely packaged app.
Quite good, It is very simple to use so anybody with limited email marketing knowledge can use. Would recommend it for small mid-size companies.
I would highly recommend Klaviyo to anyone who is working in E-Commerce - I cannot get over how easy to use the platform is.
Customer.io logo
4.7
77

Customer engagement platform for tech-savvy marketers

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.7
Pros and Cons from Customer.io users   
avatar
avatar
avatar
+15
Very easy to integrate our data sources like Segment, and simple to get attributes and events. Perfect for running onboarding campaign or lead nurturing campaign.
The lack of a WYSIWYG editor for my marketing counterparts (tho I hear rumors this is coming) and event-based filters in my workflows.
An excellent tool for Automated Marketing campaigns and the product and support teams are extremely helpful.
The data functions and the somehow difficult interface of campaigns and flow-building.
We use it daily to reach our audience and drive engagment. It's been an important piece of software tied to our growth.
There are not many customization options. It is also limited to users that has large customer bases.
On top of it all, I love the price. Great value for the money.
It could use more or better filtering and search options, as the segments, campaigns and attributes can turn into chaos if multiple people use it for different purposes.
We love to be able to act based on everything that our customers do on our platform and our website. Campaign workflows are easy to build and maintain and UI is very intuitive.
The UI/UX is very smooth and clean, and customer service is spectacular. As someone who has used many ESPs, it's very important to me that I can work smoothly without interruptions.
I really like the email template in here, especially for the newsletter. The template is easy to edit and reorganized and can be reused again.
The software integrated with our business easily and we were able to transition and begin using it immediately. Being able to segment users effectively is unmatched by other software.
The automations are the best part of the software. We can easily create any type of campaign and manipulate it for our needs.
Customer.io is one of my favorite tools at work, so easy to use that I don't even have to teach new people on my team on how to use it, they just do.
With enough money, Customer. IO is a good subscription to have.
Great and quick customer service, broadcast function works well.
We were looking to migrate off of a superglued-tools situation and Customer.io was the solution.
On top of it, customer support rocks. I was answered right away for every little question that came up, so I didn't feel alone while working to set everything to my requirements.
Very easy to integrate our data sources like Segment, and simple to get attributes and events. Perfect for running onboarding campaign or lead nurturing campaign.
The lack of a WYSIWYG editor for my marketing counterparts (tho I hear rumors this is coming) and event-based filters in my workflows.
An excellent tool for Automated Marketing campaigns and the product and support teams are extremely helpful.
The data functions and the somehow difficult interface of campaigns and flow-building.
We use it daily to reach our audience and drive engagment. It's been an important piece of software tied to our growth.
There are not many customization options. It is also limited to users that has large customer bases.
On top of it all, I love the price. Great value for the money.
It could use more or better filtering and search options, as the segments, campaigns and attributes can turn into chaos if multiple people use it for different purposes.
We love to be able to act based on everything that our customers do on our platform and our website. Campaign workflows are easy to build and maintain and UI is very intuitive.
The UI/UX is very smooth and clean, and customer service is spectacular. As someone who has used many ESPs, it's very important to me that I can work smoothly without interruptions.
I really like the email template in here, especially for the newsletter. The template is easy to edit and reorganized and can be reused again.
The software integrated with our business easily and we were able to transition and begin using it immediately. Being able to segment users effectively is unmatched by other software.
The automations are the best part of the software. We can easily create any type of campaign and manipulate it for our needs.
Customer.io is one of my favorite tools at work, so easy to use that I don't even have to teach new people on my team on how to use it, they just do.
With enough money, Customer. IO is a good subscription to have.
Great and quick customer service, broadcast function works well.
We were looking to migrate off of a superglued-tools situation and Customer.io was the solution.
On top of it, customer support rocks. I was answered right away for every little question that came up, so I didn't feel alone while working to set everything to my requirements.
Very easy to integrate our data sources like Segment, and simple to get attributes and events. Perfect for running onboarding campaign or lead nurturing campaign.
The lack of a WYSIWYG editor for my marketing counterparts (tho I hear rumors this is coming) and event-based filters in my workflows.
An excellent tool for Automated Marketing campaigns and the product and support teams are extremely helpful.
The data functions and the somehow difficult interface of campaigns and flow-building.
We use it daily to reach our audience and drive engagment. It's been an important piece of software tied to our growth.
There are not many customization options. It is also limited to users that has large customer bases.
On top of it all, I love the price. Great value for the money.
It could use more or better filtering and search options, as the segments, campaigns and attributes can turn into chaos if multiple people use it for different purposes.
We love to be able to act based on everything that our customers do on our platform and our website. Campaign workflows are easy to build and maintain and UI is very intuitive.
The UI/UX is very smooth and clean, and customer service is spectacular. As someone who has used many ESPs, it's very important to me that I can work smoothly without interruptions.
I really like the email template in here, especially for the newsletter. The template is easy to edit and reorganized and can be reused again.
The software integrated with our business easily and we were able to transition and begin using it immediately. Being able to segment users effectively is unmatched by other software.
The automations are the best part of the software. We can easily create any type of campaign and manipulate it for our needs.
Customer.io is one of my favorite tools at work, so easy to use that I don't even have to teach new people on my team on how to use it, they just do.
With enough money, Customer. IO is a good subscription to have.
Great and quick customer service, broadcast function works well.
We were looking to migrate off of a superglued-tools situation and Customer.io was the solution.
On top of it, customer support rocks. I was answered right away for every little question that came up, so I didn't feel alone while working to set everything to my requirements.
HubSpot Marketing Hub logo
4.5
5.8K

All in one inbound marketing platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.4
Pros and Cons from HubSpot Marketing Hub users   
avatar
+15
A good amount of details and marketing capabilities. HubSpot has some of the best integrations I have seen with other platforms.
I am disappointed with the number of panel limits you can have with the contracted plan. The other disadvantage is that UX can be tricky at times.
HubSpot helps track, monitor and create the best content for growing my business. I have seen great strides from using this company.
Any interactions with any person who works at HubSpot. Arrogant, rude, condescending, lacking any understanding of business rules.
Lots of cool features that are quite easy to use. Great academy to learn how to take good advantage of all the features.
It's frankly disgusting that this company relies on such draconian measures as a source of revenue.
It is a basic organizer and it helps you to design perfect plans for your marketing strategy. By using this tool I saved time and increased the power of my marketing plans.
Worst experience ever with any software company.
I love the flexible nature that comes with the usage of this application and the user-friendly quality that makes it easy to read and interprete flow charts with ease.
A very strong customer support which is responsive in time ensures a stable and strong market growth. Its ability to provide a mobile app really gives my business an edge to boom.
This software supports all business sizes from small to big hence facilitating growth of the whole enterprise. A good emailing platform really makes record keeping easy and efficient.
It is my favorite CRM that I have tried. The free version is really nice and user friendly and there are more features when you upgrade.
The software has great reports and makes it easy to understand how and where you are driving leads to your business. The platform also has a very slick interface so it's easy to navigate.
I found their API really nice to work with as I had to ping pong data from our own CMS back and forth to HubSpot. Their support developer team was a great help as well.
It offers a great array of tools that are build on a solid core Platform has a fair cost with exceptional support and community.
Also, Hubspot's customer support is really amazing. You can get someone on the phone in minutes which is so important when you are trying to deliver things under a deadline.
3 days is enough to learn and understand how it's work. The value for money is good and features are great too.
Ease of use, optimal automation performances, the program is robust. It positively meets the needs of the company.
A good amount of details and marketing capabilities. HubSpot has some of the best integrations I have seen with other platforms.
I am disappointed with the number of panel limits you can have with the contracted plan. The other disadvantage is that UX can be tricky at times.
HubSpot helps track, monitor and create the best content for growing my business. I have seen great strides from using this company.
Any interactions with any person who works at HubSpot. Arrogant, rude, condescending, lacking any understanding of business rules.
Lots of cool features that are quite easy to use. Great academy to learn how to take good advantage of all the features.
It's frankly disgusting that this company relies on such draconian measures as a source of revenue.
It is a basic organizer and it helps you to design perfect plans for your marketing strategy. By using this tool I saved time and increased the power of my marketing plans.
Worst experience ever with any software company.
I love the flexible nature that comes with the usage of this application and the user-friendly quality that makes it easy to read and interprete flow charts with ease.
A very strong customer support which is responsive in time ensures a stable and strong market growth. Its ability to provide a mobile app really gives my business an edge to boom.
This software supports all business sizes from small to big hence facilitating growth of the whole enterprise. A good emailing platform really makes record keeping easy and efficient.
It is my favorite CRM that I have tried. The free version is really nice and user friendly and there are more features when you upgrade.
The software has great reports and makes it easy to understand how and where you are driving leads to your business. The platform also has a very slick interface so it's easy to navigate.
I found their API really nice to work with as I had to ping pong data from our own CMS back and forth to HubSpot. Their support developer team was a great help as well.
It offers a great array of tools that are build on a solid core Platform has a fair cost with exceptional support and community.
Also, Hubspot's customer support is really amazing. You can get someone on the phone in minutes which is so important when you are trying to deliver things under a deadline.
3 days is enough to learn and understand how it's work. The value for money is good and features are great too.
Ease of use, optimal automation performances, the program is robust. It positively meets the needs of the company.
A good amount of details and marketing capabilities. HubSpot has some of the best integrations I have seen with other platforms.
I am disappointed with the number of panel limits you can have with the contracted plan. The other disadvantage is that UX can be tricky at times.
HubSpot helps track, monitor and create the best content for growing my business. I have seen great strides from using this company.
Any interactions with any person who works at HubSpot. Arrogant, rude, condescending, lacking any understanding of business rules.
Lots of cool features that are quite easy to use. Great academy to learn how to take good advantage of all the features.
It's frankly disgusting that this company relies on such draconian measures as a source of revenue.
It is a basic organizer and it helps you to design perfect plans for your marketing strategy. By using this tool I saved time and increased the power of my marketing plans.
Worst experience ever with any software company.
I love the flexible nature that comes with the usage of this application and the user-friendly quality that makes it easy to read and interprete flow charts with ease.
A very strong customer support which is responsive in time ensures a stable and strong market growth. Its ability to provide a mobile app really gives my business an edge to boom.
This software supports all business sizes from small to big hence facilitating growth of the whole enterprise. A good emailing platform really makes record keeping easy and efficient.
It is my favorite CRM that I have tried. The free version is really nice and user friendly and there are more features when you upgrade.
The software has great reports and makes it easy to understand how and where you are driving leads to your business. The platform also has a very slick interface so it's easy to navigate.
I found their API really nice to work with as I had to ping pong data from our own CMS back and forth to HubSpot. Their support developer team was a great help as well.
It offers a great array of tools that are build on a solid core Platform has a fair cost with exceptional support and community.
Also, Hubspot's customer support is really amazing. You can get someone on the phone in minutes which is so important when you are trying to deliver things under a deadline.
3 days is enough to learn and understand how it's work. The value for money is good and features are great too.
Ease of use, optimal automation performances, the program is robust. It positively meets the needs of the company.
Mailchimp logo
4.5
16.8K

Email and advertising marketing automation platform

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Mailchimp users   
avatar
+15
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
Constant Contact logo
4.3
2.6K

We deliver success.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.2
Pros and Cons from Constant Contact users   
avatar
avatar
avatar
+15
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns.
But advertised as a CRM and contact management to me. It is expensive for the purpose and you can not pay per use which is unfair to most.
The interface of this tool is very excellent, clean, and easy to use. It is helping me to send emails to my customers within just a few clicks—it is fully automated.
Whenever I have a question, the techs are so helpful and can direct me to exactly what I need. I also love that it can be integrated with Donor Perfect.
The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us.
It is super easy to use and allows for quick emails out to contacts in the database. I love that you can schedule emails prior to as that allows me to plan ahead.
I love that it's so easy to use and integrates with websites, e-commerce platforms, etsy, and so much more. Customer support is awesome if you have any problems.
Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
My overall experience with constant contact is pretty good. I found it to be one of the most user friendly.
I did appreciate how the software doesn't require a lot of checkboxes stating you have consent to use the list, and just trusts you.
The customized templates and reporting features are great, and well worth the cost, which I find to be very reasonable and minimal, compared to the ROI that I receive.
I've found it to be one of the easier platforms to create email campaigns on, and the reporting and analytics are more advanced. Also customer support is great.
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns.
But advertised as a CRM and contact management to me. It is expensive for the purpose and you can not pay per use which is unfair to most.
The interface of this tool is very excellent, clean, and easy to use. It is helping me to send emails to my customers within just a few clicks—it is fully automated.
Whenever I have a question, the techs are so helpful and can direct me to exactly what I need. I also love that it can be integrated with Donor Perfect.
The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us.
It is super easy to use and allows for quick emails out to contacts in the database. I love that you can schedule emails prior to as that allows me to plan ahead.
I love that it's so easy to use and integrates with websites, e-commerce platforms, etsy, and so much more. Customer support is awesome if you have any problems.
Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
My overall experience with constant contact is pretty good. I found it to be one of the most user friendly.
I did appreciate how the software doesn't require a lot of checkboxes stating you have consent to use the list, and just trusts you.
The customized templates and reporting features are great, and well worth the cost, which I find to be very reasonable and minimal, compared to the ROI that I receive.
I've found it to be one of the easier platforms to create email campaigns on, and the reporting and analytics are more advanced. Also customer support is great.
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.
I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
The software is easy to learn, use, and the templates for the emails are nice yet simple to customize. The feedback about open rates is good and it's easy to setup follow-up campaigns.
But advertised as a CRM and contact management to me. It is expensive for the purpose and you can not pay per use which is unfair to most.
The interface of this tool is very excellent, clean, and easy to use. It is helping me to send emails to my customers within just a few clicks—it is fully automated.
Whenever I have a question, the techs are so helpful and can direct me to exactly what I need. I also love that it can be integrated with Donor Perfect.
The price at the time was good. It was our first software for emails, so this had a lot of wow factors for us.
It is super easy to use and allows for quick emails out to contacts in the database. I love that you can schedule emails prior to as that allows me to plan ahead.
I love that it's so easy to use and integrates with websites, e-commerce platforms, etsy, and so much more. Customer support is awesome if you have any problems.
Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent.
My overall experience with constant contact is pretty good. I found it to be one of the most user friendly.
I did appreciate how the software doesn't require a lot of checkboxes stating you have consent to use the list, and just trusts you.
The customized templates and reporting features are great, and well worth the cost, which I find to be very reasonable and minimal, compared to the ROI that I receive.
I've found it to be one of the easier platforms to create email campaigns on, and the reporting and analytics are more advanced. Also customer support is great.
Intercom logo
4.5
1K

Making internet business personal

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.3
Pros and Cons from Intercom users   
avatar
avatar
avatar
+15
Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.
Their customer service has been incredible poor. They caused a completely preventable service disruption that caused several hours of outage for our team, and have been difficult to get in touch with.
Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.
We have stuck with intercom for 4 years at this point and no plans to leave.
When we were first started using them, they were flexible, had great customer service, and seemed genuinely invested in helping us succeed.
Updates may be lost, updates may be rejected by intercom because of server side exceptions, or mysterious thing called "concurrent updates" when there is just a single update.
Integrations are just fabulous and once done, every marketer or even customer care folks will be so happy, if trained properly.
The customer support and account management is absolutely horrible.
The product really has a good user experience for the end-user. Fantastic that you can have the same customer support on both website and in the app, which all are linked up together.
This has been a great product for communicating things to our users. Easy to use and has a great support team.
Inside the company, we use the intercom as our support chat. In general is a pretty good, nice interface, easy to use in general.
Intercom is great for tracking user engagement, support, and marketing. I love that you can see what a user is doing on your site and send messages (email or chat) based on specific criteria.
It feels like the team at intercom has come into it's stride. New features like Series, Guides ect and most importantly - how they all work together - has made it a much better experience.
Makes your team very accessible, also makes the support process simple for the end users. Good integrations and useful statistics provided.
I really like how it lets my team assist our customers in real-time. Aside from that, it lets us send pictures, links, etc and tours to help the customer troubleshoot with ease.
Intercom is simple, easy to use, and great for website chats. It is very easy for customers to interact with.
Very nice software with only positive experiences so far.
It has fair amount of rich content options, though they cost extra.
Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.
Their customer service has been incredible poor. They caused a completely preventable service disruption that caused several hours of outage for our team, and have been difficult to get in touch with.
Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.
We have stuck with intercom for 4 years at this point and no plans to leave.
When we were first started using them, they were flexible, had great customer service, and seemed genuinely invested in helping us succeed.
Updates may be lost, updates may be rejected by intercom because of server side exceptions, or mysterious thing called "concurrent updates" when there is just a single update.
Integrations are just fabulous and once done, every marketer or even customer care folks will be so happy, if trained properly.
The customer support and account management is absolutely horrible.
The product really has a good user experience for the end-user. Fantastic that you can have the same customer support on both website and in the app, which all are linked up together.
This has been a great product for communicating things to our users. Easy to use and has a great support team.
Inside the company, we use the intercom as our support chat. In general is a pretty good, nice interface, easy to use in general.
Intercom is great for tracking user engagement, support, and marketing. I love that you can see what a user is doing on your site and send messages (email or chat) based on specific criteria.
It feels like the team at intercom has come into it's stride. New features like Series, Guides ect and most importantly - how they all work together - has made it a much better experience.
Makes your team very accessible, also makes the support process simple for the end users. Good integrations and useful statistics provided.
I really like how it lets my team assist our customers in real-time. Aside from that, it lets us send pictures, links, etc and tours to help the customer troubleshoot with ease.
Intercom is simple, easy to use, and great for website chats. It is very easy for customers to interact with.
Very nice software with only positive experiences so far.
It has fair amount of rich content options, though they cost extra.
Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.
Their customer service has been incredible poor. They caused a completely preventable service disruption that caused several hours of outage for our team, and have been difficult to get in touch with.
Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.
We have stuck with intercom for 4 years at this point and no plans to leave.
When we were first started using them, they were flexible, had great customer service, and seemed genuinely invested in helping us succeed.
Updates may be lost, updates may be rejected by intercom because of server side exceptions, or mysterious thing called "concurrent updates" when there is just a single update.
Integrations are just fabulous and once done, every marketer or even customer care folks will be so happy, if trained properly.
The customer support and account management is absolutely horrible.
The product really has a good user experience for the end-user. Fantastic that you can have the same customer support on both website and in the app, which all are linked up together.
This has been a great product for communicating things to our users. Easy to use and has a great support team.
Inside the company, we use the intercom as our support chat. In general is a pretty good, nice interface, easy to use in general.
Intercom is great for tracking user engagement, support, and marketing. I love that you can see what a user is doing on your site and send messages (email or chat) based on specific criteria.
It feels like the team at intercom has come into it's stride. New features like Series, Guides ect and most importantly - how they all work together - has made it a much better experience.
Makes your team very accessible, also makes the support process simple for the end users. Good integrations and useful statistics provided.
I really like how it lets my team assist our customers in real-time. Aside from that, it lets us send pictures, links, etc and tours to help the customer troubleshoot with ease.
Intercom is simple, easy to use, and great for website chats. It is very easy for customers to interact with.
Very nice software with only positive experiences so far.
It has fair amount of rich content options, though they cost extra.
Lead Gen & CRM (formerly SharpSpring) logo
4.6
760

Attract, Win, and Grow with Lead Gen & CRM

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Lead Gen & CRM (formerly SharpSpring) users   
avatar
+15
Not only is it affordable for a small agency like mine, who works with small businesses, but it's extremely powerful, and capable of executing any strategy my team or my clients require.
The constant failure of the system, the automations fail. They are not fixing the bugs.
I love the ease of use, interface, but most importantly all of Sharpspring employees, and how quickly they respond with tips, ideas, and help with support.
Their billing platform is absolutely ridiculous. They bill your clients directly, and not the agency using the platform saying that the client is the end user, not the agency managing the account.
This allows us to better understand and track our users and help determined the best platforms to promote our campaigns.
We are now remarketing to leads that were missed during the initial buying cycle and reclaiming that lost revenue on top of increasing our close rate on new clients.
I love all the metrics it provides me which helps me cater my newsletter and make adjustments as needed. This is so important so I can actually alter my content for my audience.
The only con I can think of is the lack of display/functionality options in the form and landing page builder.
Very good experience, easy to use, they were helpful on the CRM integration. Overall a very positive experience.
Very pleasant experience so far. Great service and some keen insights about our audience and site visitors.
The price and support speak a lot about the company. The fact that its packed full of features that are easy to use makes it a great product for good value.
Sharpspring is a very powerful program and well worth the price. The integration team was very helpful in getting us up and going and the support team has been available for questions along the way.
SharpSpring has been a successful decision for our agency since we got it in 2017. Within the first month it was making a huge positive difference for us and our clients.
SharpSpring has great customer support team that is always there to answer my questions and help me to get a solution.
Great product with a good cost benefit ratio and a great support.
I have improved in my ability to navigate and save time. It would seem that every day I find a new trick or workflow that saves me time and makes money for my company.
The customer service of our account reps are outstanding. They helped us create some things that were never done before.
I find this product is relatively user friendly, I especially like all the details in the analytics. All the information you ever needed and more.
Not only is it affordable for a small agency like mine, who works with small businesses, but it's extremely powerful, and capable of executing any strategy my team or my clients require.
The constant failure of the system, the automations fail. They are not fixing the bugs.
I love the ease of use, interface, but most importantly all of Sharpspring employees, and how quickly they respond with tips, ideas, and help with support.
Their billing platform is absolutely ridiculous. They bill your clients directly, and not the agency using the platform saying that the client is the end user, not the agency managing the account.
This allows us to better understand and track our users and help determined the best platforms to promote our campaigns.
We are now remarketing to leads that were missed during the initial buying cycle and reclaiming that lost revenue on top of increasing our close rate on new clients.
I love all the metrics it provides me which helps me cater my newsletter and make adjustments as needed. This is so important so I can actually alter my content for my audience.
The only con I can think of is the lack of display/functionality options in the form and landing page builder.
Very good experience, easy to use, they were helpful on the CRM integration. Overall a very positive experience.
Very pleasant experience so far. Great service and some keen insights about our audience and site visitors.
The price and support speak a lot about the company. The fact that its packed full of features that are easy to use makes it a great product for good value.
Sharpspring is a very powerful program and well worth the price. The integration team was very helpful in getting us up and going and the support team has been available for questions along the way.
SharpSpring has been a successful decision for our agency since we got it in 2017. Within the first month it was making a huge positive difference for us and our clients.
SharpSpring has great customer support team that is always there to answer my questions and help me to get a solution.
Great product with a good cost benefit ratio and a great support.
I have improved in my ability to navigate and save time. It would seem that every day I find a new trick or workflow that saves me time and makes money for my company.
The customer service of our account reps are outstanding. They helped us create some things that were never done before.
I find this product is relatively user friendly, I especially like all the details in the analytics. All the information you ever needed and more.
Not only is it affordable for a small agency like mine, who works with small businesses, but it's extremely powerful, and capable of executing any strategy my team or my clients require.
The constant failure of the system, the automations fail. They are not fixing the bugs.
I love the ease of use, interface, but most importantly all of Sharpspring employees, and how quickly they respond with tips, ideas, and help with support.
Their billing platform is absolutely ridiculous. They bill your clients directly, and not the agency using the platform saying that the client is the end user, not the agency managing the account.
This allows us to better understand and track our users and help determined the best platforms to promote our campaigns.
We are now remarketing to leads that were missed during the initial buying cycle and reclaiming that lost revenue on top of increasing our close rate on new clients.
I love all the metrics it provides me which helps me cater my newsletter and make adjustments as needed. This is so important so I can actually alter my content for my audience.
The only con I can think of is the lack of display/functionality options in the form and landing page builder.
Very good experience, easy to use, they were helpful on the CRM integration. Overall a very positive experience.
Very pleasant experience so far. Great service and some keen insights about our audience and site visitors.
The price and support speak a lot about the company. The fact that its packed full of features that are easy to use makes it a great product for good value.
Sharpspring is a very powerful program and well worth the price. The integration team was very helpful in getting us up and going and the support team has been available for questions along the way.
SharpSpring has been a successful decision for our agency since we got it in 2017. Within the first month it was making a huge positive difference for us and our clients.
SharpSpring has great customer support team that is always there to answer my questions and help me to get a solution.
Great product with a good cost benefit ratio and a great support.
I have improved in my ability to navigate and save time. It would seem that every day I find a new trick or workflow that saves me time and makes money for my company.
The customer service of our account reps are outstanding. They helped us create some things that were never done before.
I find this product is relatively user friendly, I especially like all the details in the analytics. All the information you ever needed and more.
Keap logo
4.1
1.2K

An all-in-one CRM, sales and marketing automation software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.5
    Features
    4.1
    Customer support
    4.1
Pros and Cons from Keap users   
avatar
+15
The interface is clean and easy to use. On first impressions it looked like the re-brand from InfusionSoft was a move good to keep things more simple.
When you leave it idle, rather than timing out gracefully, you lose any unsaved info. I know that's more of a "my workflow, why the hell aren't you saving your work" issue, but it's still annoying.
I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation.
Sick and tired of paying money for something no one can make function and do what I need.
I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation.
Infusionsoft refuses to make simple fixes. Terrible for business to business.
Technical support for the most part has been great, they are very patient and friendly.
The system is horribly confusing so much so that their own people have no idea what they are doing. They don't test or check their own work.
It is a good tool for marketing campaigns and generating insights. Their CRM tool is also good and a have the required functionalities.
As someone in business for 10+ yrs, this is a terrible experience.
I like how easy it is to use. I like that you can change the dashboard and main screen to show only the information you want to see.
Poor integrations, could not load the data on an ongoing basis as we wanted to.
It especially great for startups (my case), since the price point is very reasonable and the customer service is exceptionally helpful. I would reccomend it to other colleagues 100.
This can make it difficult to manage if you have multiple types of tags.
This was easy to integrate with fix your funnel which i absolutely loved using. You were able to send multiple texts to gym members very easy and do a lot of cool things such as make groups etc.
I loved the tags and advanced segmentation I can do with my marketing funnel. I can tag users based on their actions.
Lots of third party integrations, and a robust API. Very helpful community for questions with actual developers there.
Over all very satisfied. It does exactly what we need it to do for our company and for the clients.
The interface is clean and easy to use. On first impressions it looked like the re-brand from InfusionSoft was a move good to keep things more simple.
When you leave it idle, rather than timing out gracefully, you lose any unsaved info. I know that's more of a "my workflow, why the hell aren't you saving your work" issue, but it's still annoying.
I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation.
Sick and tired of paying money for something no one can make function and do what I need.
I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation.
Infusionsoft refuses to make simple fixes. Terrible for business to business.
Technical support for the most part has been great, they are very patient and friendly.
The system is horribly confusing so much so that their own people have no idea what they are doing. They don't test or check their own work.
It is a good tool for marketing campaigns and generating insights. Their CRM tool is also good and a have the required functionalities.
As someone in business for 10+ yrs, this is a terrible experience.
I like how easy it is to use. I like that you can change the dashboard and main screen to show only the information you want to see.
Poor integrations, could not load the data on an ongoing basis as we wanted to.
It especially great for startups (my case), since the price point is very reasonable and the customer service is exceptionally helpful. I would reccomend it to other colleagues 100.
This can make it difficult to manage if you have multiple types of tags.
This was easy to integrate with fix your funnel which i absolutely loved using. You were able to send multiple texts to gym members very easy and do a lot of cool things such as make groups etc.
I loved the tags and advanced segmentation I can do with my marketing funnel. I can tag users based on their actions.
Lots of third party integrations, and a robust API. Very helpful community for questions with actual developers there.
Over all very satisfied. It does exactly what we need it to do for our company and for the clients.
The interface is clean and easy to use. On first impressions it looked like the re-brand from InfusionSoft was a move good to keep things more simple.
When you leave it idle, rather than timing out gracefully, you lose any unsaved info. I know that's more of a "my workflow, why the hell aren't you saving your work" issue, but it's still annoying.
I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation.
Sick and tired of paying money for something no one can make function and do what I need.
I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation.
Infusionsoft refuses to make simple fixes. Terrible for business to business.
Technical support for the most part has been great, they are very patient and friendly.
The system is horribly confusing so much so that their own people have no idea what they are doing. They don't test or check their own work.
It is a good tool for marketing campaigns and generating insights. Their CRM tool is also good and a have the required functionalities.
As someone in business for 10+ yrs, this is a terrible experience.
I like how easy it is to use. I like that you can change the dashboard and main screen to show only the information you want to see.
Poor integrations, could not load the data on an ongoing basis as we wanted to.
It especially great for startups (my case), since the price point is very reasonable and the customer service is exceptionally helpful. I would reccomend it to other colleagues 100.
This can make it difficult to manage if you have multiple types of tags.
This was easy to integrate with fix your funnel which i absolutely loved using. You were able to send multiple texts to gym members very easy and do a lot of cool things such as make groups etc.
I loved the tags and advanced segmentation I can do with my marketing funnel. I can tag users based on their actions.
Lots of third party integrations, and a robust API. Very helpful community for questions with actual developers there.
Over all very satisfied. It does exactly what we need it to do for our company and for the clients.
Campaign Monitor by Marigold logo
4.5
492

Cross-channel marketing made simple and stress-free

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.5
Pros and Cons from Campaign Monitor by Marigold users   
avatar
avatar
avatar
+15
Campaign Monitor is an excellent email automation tool that is user-friendly and easy to use. It has an intuitive interface, great customer support, and comprehensive analytics.
We disliked that the platform seemed to be split between different names. Sometimes the login would redirect us to another website which was a bit weird.
Although testing on the likes of litmus is great, Campaign monitor gives the ability to test emails EXACTLY. This has been excellent for development and my learning about email code.
Some parts of the UI are cumbersome and feel stuck in another internet era. Some services can be very pricey if you don't have a subscription.
The ease of use, depth of reporting, and helpful support team. I like the ability to change and alter the campaign up until the last minute, even if delivery has been scheduled.
Some features and configurations can be a bit hard to figure out without a fairly technical background. Email builder templates felt a bit restrictive in terms of styling and formatting options.
Campaign Monitor lets me create, send, manage and track eblasts with great ease. It has a high number of quality templates and automation is very easy.
Plus, not being able to marry together the email insights into our customer actions/deals/leads was a big hindrance.
The great thing with this is the Price is very competitive and it offers a bit more than the others.
Campaign Monitor is wonderful. I recommend it enthusiastically to anyone looking for a full service, easy to use email platform.
I liked the documentation, it's nice and easy to read as well as follow.
I realized that it is much easier to create a campaign that contain a good design visuals. Thanks to its templates.
Campaign Monitor has great integrations that allow us to use it throughout our platforms and connected to other software we are using.
Analytics: powerful and easy to understand which has evolved out marketing team to be able to properly target and understand our marketing strategy.
I love that this software lets you either upload your own custom coded emails OR you can use their email builder.
Campaign Monitor recently bought Conversio Emails. The price is very competitive for all the things it offers.
Dashboards and analytics are all intuitive and easy to use. Automation journeys are easy to build and update.
We've had the same code running for years and have never run into issues. The API is very stable and after 5 years we haven't had any issues, no breaking changes or anything related to it.
Campaign Monitor is an excellent email automation tool that is user-friendly and easy to use. It has an intuitive interface, great customer support, and comprehensive analytics.
We disliked that the platform seemed to be split between different names. Sometimes the login would redirect us to another website which was a bit weird.
Although testing on the likes of litmus is great, Campaign monitor gives the ability to test emails EXACTLY. This has been excellent for development and my learning about email code.
Some parts of the UI are cumbersome and feel stuck in another internet era. Some services can be very pricey if you don't have a subscription.
The ease of use, depth of reporting, and helpful support team. I like the ability to change and alter the campaign up until the last minute, even if delivery has been scheduled.
Some features and configurations can be a bit hard to figure out without a fairly technical background. Email builder templates felt a bit restrictive in terms of styling and formatting options.
Campaign Monitor lets me create, send, manage and track eblasts with great ease. It has a high number of quality templates and automation is very easy.
Plus, not being able to marry together the email insights into our customer actions/deals/leads was a big hindrance.
The great thing with this is the Price is very competitive and it offers a bit more than the others.
Campaign Monitor is wonderful. I recommend it enthusiastically to anyone looking for a full service, easy to use email platform.
I liked the documentation, it's nice and easy to read as well as follow.
I realized that it is much easier to create a campaign that contain a good design visuals. Thanks to its templates.
Campaign Monitor has great integrations that allow us to use it throughout our platforms and connected to other software we are using.
Analytics: powerful and easy to understand which has evolved out marketing team to be able to properly target and understand our marketing strategy.
I love that this software lets you either upload your own custom coded emails OR you can use their email builder.
Campaign Monitor recently bought Conversio Emails. The price is very competitive for all the things it offers.
Dashboards and analytics are all intuitive and easy to use. Automation journeys are easy to build and update.
We've had the same code running for years and have never run into issues. The API is very stable and after 5 years we haven't had any issues, no breaking changes or anything related to it.
Campaign Monitor is an excellent email automation tool that is user-friendly and easy to use. It has an intuitive interface, great customer support, and comprehensive analytics.
We disliked that the platform seemed to be split between different names. Sometimes the login would redirect us to another website which was a bit weird.
Although testing on the likes of litmus is great, Campaign monitor gives the ability to test emails EXACTLY. This has been excellent for development and my learning about email code.
Some parts of the UI are cumbersome and feel stuck in another internet era. Some services can be very pricey if you don't have a subscription.
The ease of use, depth of reporting, and helpful support team. I like the ability to change and alter the campaign up until the last minute, even if delivery has been scheduled.
Some features and configurations can be a bit hard to figure out without a fairly technical background. Email builder templates felt a bit restrictive in terms of styling and formatting options.
Campaign Monitor lets me create, send, manage and track eblasts with great ease. It has a high number of quality templates and automation is very easy.
Plus, not being able to marry together the email insights into our customer actions/deals/leads was a big hindrance.
The great thing with this is the Price is very competitive and it offers a bit more than the others.
Campaign Monitor is wonderful. I recommend it enthusiastically to anyone looking for a full service, easy to use email platform.
I liked the documentation, it's nice and easy to read as well as follow.
I realized that it is much easier to create a campaign that contain a good design visuals. Thanks to its templates.
Campaign Monitor has great integrations that allow us to use it throughout our platforms and connected to other software we are using.
Analytics: powerful and easy to understand which has evolved out marketing team to be able to properly target and understand our marketing strategy.
I love that this software lets you either upload your own custom coded emails OR you can use their email builder.
Campaign Monitor recently bought Conversio Emails. The price is very competitive for all the things it offers.
Dashboards and analytics are all intuitive and easy to use. Automation journeys are easy to build and update.
We've had the same code running for years and have never run into issues. The API is very stable and after 5 years we haven't had any issues, no breaking changes or anything related to it.
Robly logo
4.6
412

Mobile-ready email marketing automation with smart features

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Robly users   
avatar
avatar
avatar
+15
I love the feature where you can resend your email to a batch of subscribers who didn't open the first email. I also love that they recommend exactly when your email will most likely be opened.
I HATE that you have to break up the text to add photos - if they insist that photos have to be full-width, just do that, it was a dumb decision to force user to add a new text box after every photo.
The best thing that i like about this software is its ability to segment audience quickly and exporting information to database from external sources.
We have had a lot of small issues with Robly. The most concerning issues being emails never arriving to subscribers and emails going directly into spam folders.
I love the templates and options for sending and then resending when the first isn't opened. I love the helps to increase percentage of readers too.
Sometimes, I find the design options a little confusing.
I like the ease of use of this software. Robly (and its helpful learn more buttons) demystify powerful marketing features and make sending emails a breeze.
With every "update" Robly gets harder and harder to use and now I can't even upload or import photos anymore. The design functions are limited and slow to load, that's when they're not glitching.
My organization has really come to enjoy Robly and how easy it is to us. Favorite features include: contacts are very easy to upload, OpenGen feature and the campaign overviews and analytics.
Ease of use, simplicity of the platform, great integration with social media.
Their customer service is responsive and kind.
Robly is one of good email management platform based on WYSIWYG edition. It has variety of customizable templates and I used some of for my marketing campaign.
The pricing of the software is just right. That makes it very attractive to me.
How easy it is to add pictures, colors, buttons, etc. to create a visually appealing newsletter or email campaign.
Probably my favorite thing, though: integration with Zapier. We have cobbled together our own MarTech stack, and Zapier is a key element that ties it all together.
I feel Robly is much easier tool to use with drag and drop, list features, contact building, branding, and the chat support is amazing.
Originally, we were attracted to the price, which was half the price of what we had been paying.
Designing emails with Robly is straightforward and fast with an easy to use interface.
I love the feature where you can resend your email to a batch of subscribers who didn't open the first email. I also love that they recommend exactly when your email will most likely be opened.
I HATE that you have to break up the text to add photos - if they insist that photos have to be full-width, just do that, it was a dumb decision to force user to add a new text box after every photo.
The best thing that i like about this software is its ability to segment audience quickly and exporting information to database from external sources.
We have had a lot of small issues with Robly. The most concerning issues being emails never arriving to subscribers and emails going directly into spam folders.
I love the templates and options for sending and then resending when the first isn't opened. I love the helps to increase percentage of readers too.
Sometimes, I find the design options a little confusing.
I like the ease of use of this software. Robly (and its helpful learn more buttons) demystify powerful marketing features and make sending emails a breeze.
With every "update" Robly gets harder and harder to use and now I can't even upload or import photos anymore. The design functions are limited and slow to load, that's when they're not glitching.
My organization has really come to enjoy Robly and how easy it is to us. Favorite features include: contacts are very easy to upload, OpenGen feature and the campaign overviews and analytics.
Ease of use, simplicity of the platform, great integration with social media.
Their customer service is responsive and kind.
Robly is one of good email management platform based on WYSIWYG edition. It has variety of customizable templates and I used some of for my marketing campaign.
The pricing of the software is just right. That makes it very attractive to me.
How easy it is to add pictures, colors, buttons, etc. to create a visually appealing newsletter or email campaign.
Probably my favorite thing, though: integration with Zapier. We have cobbled together our own MarTech stack, and Zapier is a key element that ties it all together.
I feel Robly is much easier tool to use with drag and drop, list features, contact building, branding, and the chat support is amazing.
Originally, we were attracted to the price, which was half the price of what we had been paying.
Designing emails with Robly is straightforward and fast with an easy to use interface.
I love the feature where you can resend your email to a batch of subscribers who didn't open the first email. I also love that they recommend exactly when your email will most likely be opened.
I HATE that you have to break up the text to add photos - if they insist that photos have to be full-width, just do that, it was a dumb decision to force user to add a new text box after every photo.
The best thing that i like about this software is its ability to segment audience quickly and exporting information to database from external sources.
We have had a lot of small issues with Robly. The most concerning issues being emails never arriving to subscribers and emails going directly into spam folders.
I love the templates and options for sending and then resending when the first isn't opened. I love the helps to increase percentage of readers too.
Sometimes, I find the design options a little confusing.
I like the ease of use of this software. Robly (and its helpful learn more buttons) demystify powerful marketing features and make sending emails a breeze.
With every "update" Robly gets harder and harder to use and now I can't even upload or import photos anymore. The design functions are limited and slow to load, that's when they're not glitching.
My organization has really come to enjoy Robly and how easy it is to us. Favorite features include: contacts are very easy to upload, OpenGen feature and the campaign overviews and analytics.
Ease of use, simplicity of the platform, great integration with social media.
Their customer service is responsive and kind.
Robly is one of good email management platform based on WYSIWYG edition. It has variety of customizable templates and I used some of for my marketing campaign.
The pricing of the software is just right. That makes it very attractive to me.
How easy it is to add pictures, colors, buttons, etc. to create a visually appealing newsletter or email campaign.
Probably my favorite thing, though: integration with Zapier. We have cobbled together our own MarTech stack, and Zapier is a key element that ties it all together.
I feel Robly is much easier tool to use with drag and drop, list features, contact building, branding, and the chat support is amazing.
Originally, we were attracted to the price, which was half the price of what we had been paying.
Designing emails with Robly is straightforward and fast with an easy to use interface.
Agile CRM logo
4.1
519

Sales and marketing CRM for growing businesses

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.0
    Features
    4.1
    Customer support
    4.0
Pros and Cons from Agile CRM users   
avatar
+15
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Drift logo
4.5
195

Live chat & in-app messaging for sales & marketing

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.4
Pros and Cons from Drift users   
avatar
avatar
avatar
+15
The option to also use converstional pages is awesome and integrating those into ABM programs has been exciting.
For users, there were just so many options on the admin side of things, and using it, I immediately felt lost and confused.
They've built an awesome product, which does everything you need it to - but the fact that it is fun to use DRIFT makes it an even more compelling product.
Just an awful approach to customer service and the worse experience with a vendor after 15 years in IT.
We really had good opinion on drift and we're happy to serve our customers realtime with the help of drift chat widget and qualify the leads instantly.
Drift was buggy, did not work as described with segment.io and had numerous usability problems for end-users (customers).
Drift is so simple to use and great for those individuals who are responsible for following up on leads like myself. It is so easy to track and reach out to those who are on your site.
By getting all the unique features and functionalities I can not think of anything offensive in it that could worsen my experience on it. I failed to find anything to complain about it.
Not only is it extremely easy-to-use and intuitive, but they come out with awesome tools, like the pdf feature for ebooks.
The people are incredible. They are helpful, involved, and genuinely enthusiastic.
We've been using it for a few months and it was so easy to launch - lots of great help from the support team as well.
I inherited drift from my predecessor, and immediately found it to be a very powerful and useful platform.
It looks nice when integrated into the site and has some cool features to automate the sales process.
This software was easy to setup and flawlessly integrated with our web-pages both on our site as well through another service providers.
Happy we on-boarded this product. We have definitely seen the value and a return on our investment.
Started using drift for our startup after moving away from HubSpot. It has been a great learning curve for us.
Drift also includes support chat built right into the product, meaning every time I get stuck, I'm able to reach out and get a hand from one of their product experts right away.
A good onboarding tool but with steep pricing plans.
The option to also use converstional pages is awesome and integrating those into ABM programs has been exciting.
For users, there were just so many options on the admin side of things, and using it, I immediately felt lost and confused.
They've built an awesome product, which does everything you need it to - but the fact that it is fun to use DRIFT makes it an even more compelling product.
Just an awful approach to customer service and the worse experience with a vendor after 15 years in IT.
We really had good opinion on drift and we're happy to serve our customers realtime with the help of drift chat widget and qualify the leads instantly.
Drift was buggy, did not work as described with segment.io and had numerous usability problems for end-users (customers).
Drift is so simple to use and great for those individuals who are responsible for following up on leads like myself. It is so easy to track and reach out to those who are on your site.
By getting all the unique features and functionalities I can not think of anything offensive in it that could worsen my experience on it. I failed to find anything to complain about it.
Not only is it extremely easy-to-use and intuitive, but they come out with awesome tools, like the pdf feature for ebooks.
The people are incredible. They are helpful, involved, and genuinely enthusiastic.
We've been using it for a few months and it was so easy to launch - lots of great help from the support team as well.
I inherited drift from my predecessor, and immediately found it to be a very powerful and useful platform.
It looks nice when integrated into the site and has some cool features to automate the sales process.
This software was easy to setup and flawlessly integrated with our web-pages both on our site as well through another service providers.
Happy we on-boarded this product. We have definitely seen the value and a return on our investment.
Started using drift for our startup after moving away from HubSpot. It has been a great learning curve for us.
Drift also includes support chat built right into the product, meaning every time I get stuck, I'm able to reach out and get a hand from one of their product experts right away.
A good onboarding tool but with steep pricing plans.
The option to also use converstional pages is awesome and integrating those into ABM programs has been exciting.
For users, there were just so many options on the admin side of things, and using it, I immediately felt lost and confused.
They've built an awesome product, which does everything you need it to - but the fact that it is fun to use DRIFT makes it an even more compelling product.
Just an awful approach to customer service and the worse experience with a vendor after 15 years in IT.
We really had good opinion on drift and we're happy to serve our customers realtime with the help of drift chat widget and qualify the leads instantly.
Drift was buggy, did not work as described with segment.io and had numerous usability problems for end-users (customers).
Drift is so simple to use and great for those individuals who are responsible for following up on leads like myself. It is so easy to track and reach out to those who are on your site.
By getting all the unique features and functionalities I can not think of anything offensive in it that could worsen my experience on it. I failed to find anything to complain about it.
Not only is it extremely easy-to-use and intuitive, but they come out with awesome tools, like the pdf feature for ebooks.
The people are incredible. They are helpful, involved, and genuinely enthusiastic.
We've been using it for a few months and it was so easy to launch - lots of great help from the support team as well.
I inherited drift from my predecessor, and immediately found it to be a very powerful and useful platform.
It looks nice when integrated into the site and has some cool features to automate the sales process.
This software was easy to setup and flawlessly integrated with our web-pages both on our site as well through another service providers.
Happy we on-boarded this product. We have definitely seen the value and a return on our investment.
Started using drift for our startup after moving away from HubSpot. It has been a great learning curve for us.
Drift also includes support chat built right into the product, meaning every time I get stuck, I'm able to reach out and get a hand from one of their product experts right away.
A good onboarding tool but with steep pricing plans.
OnceHub logo
4.6
129

Be where it matters. Bring your A game and sell.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.2
    Features
    4.5
    Customer support
    4.6
Pros and Cons from OnceHub users   
avatar
+15
I recommend it to anyone and everyone who facilitates meeting scheduling of any kind. There are comparable tools out there, so in general, I encourage the adoption of this technology as a whole.
The software always booked the wrong time. Support was unable to figure out the issue and they would not provide a refund AND were not able to turn off automatic billing.
This is awesome for our clients to easily schedule through our website. It integrates great with different calendars and our CRM.
I can't point to any on thing I dislike about the platform. Digging for invoices each month for an expense report can sometimes be a hassle.
You can do almost everything with this product. And the customer support are really great, fast and good answears.
While it has made the normal scheduling of appointments easier, because of the difficulty in dealing with problems, and problems do come up, I'm looking for another provider of this service.
ScheduleOnce is a great scheduling tool that allows prospects and clients to book appointments conveniently. It saves me a lot of time going back and forth to locate a mutually good time.
Complicated back-end makes it hard to know how to get set up.
Affordable and easy to use. Its integration with Google is really helpful as that's what I (and all my clients) are using.
Very pleased with this service. I am glad we have utilized it for our scheduling needs as it has lightend the burden of our support staff to focus on current client servicing.
ScheduleOnce is solving exactly what we need it to do which is why we continue to use it. I wish tweaks were made to simplify the interface and give the ability to customize more within the tool.
Right balance between all the important features (practicality) and ease of use (usability).
ScheduleOnce - powerful and integrates with Zoom.
I liked that this software could use different calendars and be customized to include different forms for each type of appointment.
Amazing features and product but not intuitive UI or customization.
I can send a link to my customers for them to make an appointment with me, which will appear on my calendar during times that I have pre-selected. It makes scheduling calls at a convenient time easy.
Easy to use, live people support when I need it, cost/value.
Kind of ugly, dated tool with incredible features at a great price.
I recommend it to anyone and everyone who facilitates meeting scheduling of any kind. There are comparable tools out there, so in general, I encourage the adoption of this technology as a whole.
The software always booked the wrong time. Support was unable to figure out the issue and they would not provide a refund AND were not able to turn off automatic billing.
This is awesome for our clients to easily schedule through our website. It integrates great with different calendars and our CRM.
I can't point to any on thing I dislike about the platform. Digging for invoices each month for an expense report can sometimes be a hassle.
You can do almost everything with this product. And the customer support are really great, fast and good answears.
While it has made the normal scheduling of appointments easier, because of the difficulty in dealing with problems, and problems do come up, I'm looking for another provider of this service.
ScheduleOnce is a great scheduling tool that allows prospects and clients to book appointments conveniently. It saves me a lot of time going back and forth to locate a mutually good time.
Complicated back-end makes it hard to know how to get set up.
Affordable and easy to use. Its integration with Google is really helpful as that's what I (and all my clients) are using.
Very pleased with this service. I am glad we have utilized it for our scheduling needs as it has lightend the burden of our support staff to focus on current client servicing.
ScheduleOnce is solving exactly what we need it to do which is why we continue to use it. I wish tweaks were made to simplify the interface and give the ability to customize more within the tool.
Right balance between all the important features (practicality) and ease of use (usability).
ScheduleOnce - powerful and integrates with Zoom.
I liked that this software could use different calendars and be customized to include different forms for each type of appointment.
Amazing features and product but not intuitive UI or customization.
I can send a link to my customers for them to make an appointment with me, which will appear on my calendar during times that I have pre-selected. It makes scheduling calls at a convenient time easy.
Easy to use, live people support when I need it, cost/value.
Kind of ugly, dated tool with incredible features at a great price.
I recommend it to anyone and everyone who facilitates meeting scheduling of any kind. There are comparable tools out there, so in general, I encourage the adoption of this technology as a whole.
The software always booked the wrong time. Support was unable to figure out the issue and they would not provide a refund AND were not able to turn off automatic billing.
This is awesome for our clients to easily schedule through our website. It integrates great with different calendars and our CRM.
I can't point to any on thing I dislike about the platform. Digging for invoices each month for an expense report can sometimes be a hassle.
You can do almost everything with this product. And the customer support are really great, fast and good answears.
While it has made the normal scheduling of appointments easier, because of the difficulty in dealing with problems, and problems do come up, I'm looking for another provider of this service.
ScheduleOnce is a great scheduling tool that allows prospects and clients to book appointments conveniently. It saves me a lot of time going back and forth to locate a mutually good time.
Complicated back-end makes it hard to know how to get set up.
Affordable and easy to use. Its integration with Google is really helpful as that's what I (and all my clients) are using.
Very pleased with this service. I am glad we have utilized it for our scheduling needs as it has lightend the burden of our support staff to focus on current client servicing.
ScheduleOnce is solving exactly what we need it to do which is why we continue to use it. I wish tweaks were made to simplify the interface and give the ability to customize more within the tool.
Right balance between all the important features (practicality) and ease of use (usability).
ScheduleOnce - powerful and integrates with Zoom.
I liked that this software could use different calendars and be customized to include different forms for each type of appointment.
Amazing features and product but not intuitive UI or customization.
I can send a link to my customers for them to make an appointment with me, which will appear on my calendar during times that I have pre-selected. It makes scheduling calls at a convenient time easy.
Easy to use, live people support when I need it, cost/value.
Kind of ugly, dated tool with incredible features at a great price.
LeadMaster logo
4.1
37

CRM & Lead Management Solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    3.9
    Features
    3.9
    Customer support
    4.2
Pros and Cons from LeadMaster users   
avatar
+14
The ability to now expand on the simplicity of the product that we began with, will open up even more opportunities for our sales people.
Likewise, if these things are not addressed prior to setup, you can end up with a mess of useless data and reports.
When we have a question, the answers are provided immediately. It is a great tool and a great service.
Priority lists were a little complicated and difficult to set up. Support team is difficult to get in touch with after launch.
Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.
The problem was it was not a lead generation, lead distribution solution. This meant we were looking out the rear view mirror instead of the front windshield.
When I discovered LeadMaster, not only could I customize the interface for each client, it had excellent reporting and the pricing was amazingly affordable.
The reason for going to the market place for new software was we were looking for a solution that could manage a number of pain points.
Ask lots of questions early on from your team. Understanding everyone's needs early on is a great way to figure out whether LeadMaster is a good fit for your company.
Lead master could have more options when it comes to their drop down at the capabilities. Also scaling to company size.
I liked that there were tons of reports and that I could create custom reports. I liked the ability to schedule actions and have the system automatically send reminders and/or emails.
I was in search of an online CRM that was easy to use, affordable, and provided great reporting tools.
They have excellent customer service. I like the email integration with Outlook.
Leadmaster has allowed us to easily integrate the data from admissions to our institutional management system with great ease.
It allows our company to manage customers and leads efficiently. The sales and customer service support is fantastic as well.
It the crm that include marketing automation and help desk not only tha but also it is easy and fast crm. It organizes leads and sources and feed them in callers in priotized order.
All in all it is good crm which have morden features and people should use this for business purposes.
The ability to now expand on the simplicity of the product that we began with, will open up even more opportunities for our sales people.
Likewise, if these things are not addressed prior to setup, you can end up with a mess of useless data and reports.
When we have a question, the answers are provided immediately. It is a great tool and a great service.
Priority lists were a little complicated and difficult to set up. Support team is difficult to get in touch with after launch.
Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.
The problem was it was not a lead generation, lead distribution solution. This meant we were looking out the rear view mirror instead of the front windshield.
When I discovered LeadMaster, not only could I customize the interface for each client, it had excellent reporting and the pricing was amazingly affordable.
The reason for going to the market place for new software was we were looking for a solution that could manage a number of pain points.
Ask lots of questions early on from your team. Understanding everyone's needs early on is a great way to figure out whether LeadMaster is a good fit for your company.
Lead master could have more options when it comes to their drop down at the capabilities. Also scaling to company size.
I liked that there were tons of reports and that I could create custom reports. I liked the ability to schedule actions and have the system automatically send reminders and/or emails.
I was in search of an online CRM that was easy to use, affordable, and provided great reporting tools.
They have excellent customer service. I like the email integration with Outlook.
Leadmaster has allowed us to easily integrate the data from admissions to our institutional management system with great ease.
It allows our company to manage customers and leads efficiently. The sales and customer service support is fantastic as well.
It the crm that include marketing automation and help desk not only tha but also it is easy and fast crm. It organizes leads and sources and feed them in callers in priotized order.
All in all it is good crm which have morden features and people should use this for business purposes.
The ability to now expand on the simplicity of the product that we began with, will open up even more opportunities for our sales people.
Likewise, if these things are not addressed prior to setup, you can end up with a mess of useless data and reports.
When we have a question, the answers are provided immediately. It is a great tool and a great service.
Priority lists were a little complicated and difficult to set up. Support team is difficult to get in touch with after launch.
Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.
The problem was it was not a lead generation, lead distribution solution. This meant we were looking out the rear view mirror instead of the front windshield.
When I discovered LeadMaster, not only could I customize the interface for each client, it had excellent reporting and the pricing was amazingly affordable.
The reason for going to the market place for new software was we were looking for a solution that could manage a number of pain points.
Ask lots of questions early on from your team. Understanding everyone's needs early on is a great way to figure out whether LeadMaster is a good fit for your company.
Lead master could have more options when it comes to their drop down at the capabilities. Also scaling to company size.
I liked that there were tons of reports and that I could create custom reports. I liked the ability to schedule actions and have the system automatically send reminders and/or emails.
I was in search of an online CRM that was easy to use, affordable, and provided great reporting tools.
They have excellent customer service. I like the email integration with Outlook.
Leadmaster has allowed us to easily integrate the data from admissions to our institutional management system with great ease.
It allows our company to manage customers and leads efficiently. The sales and customer service support is fantastic as well.
It the crm that include marketing automation and help desk not only tha but also it is easy and fast crm. It organizes leads and sources and feed them in callers in priotized order.
All in all it is good crm which have morden features and people should use this for business purposes.
Sendloop logo
4.5
11

Email marketing and marketing automation tool

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.5
Pros and Cons from Sendloop users   
No pros & cons found