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360Alumni vs Alumni Channel Comparison

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Overview

360Alumni offers everything you need to engage and manage your constituents: an interactive alumni directory and map, groups,...

Alumni Channel is an online member database, and community platform, for alumni, schools and other membership-based organizations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

7500

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

300

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

22

5

4

3

2

1

16

4

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

58

5

4

3

2

1

33

20

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

360 allows us to reach out to our community just the way we wanted to. Support has been outstanding and 360 is really open and responsive to our needs.
The platform is powerful and is constantly enhanced, often in response to requests and feedback from clients. Did I mention that the customer service is outstanding.
Our organization has about 350 outstanding alumni (and growing by 70/year) located all throughout the country.

Pros

When we were first setting up the site, Chris was extremely responsive to our wishes and took great care to adapt the site to meet our needs. He continues to be very responsive to queries or concerns.
There is perhaps no greater challenge in a fast-growing organization, than finding great organizations capable of ensuring success. We encountered just such a challenge at Webb Institute.
I have been very pleased with the product and recommend it to other perspective clients.

Cons

Ultimately, we left because we would pay the same amount with another software that had the additional functionality.
What I least like is the inability to know what I see as an Admin and what regular users see. This makes it difficult when updating different pieces of the platform or adding value to it.
Its expensive as it charges money together. There is no option for individual payment and not suitable for vet small group.

Cons

Their loss, as no alumni would buy a product with an incorrect name on it.
Not being able to upload very large documents. I dislike making Chris take time to do this for me.
Nothing on part of Channel...problems getting members to interact, fill out bio and pay membership.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features66
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Built-In Database
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Client Portal
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Content Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Filtering
  • Fundraising Management
  • Jobs Board
  • List Management
  • Live Chat
  • Mailing List Management
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Monitoring
  • Multi-Language
  • Newsletter Management
  • Online Forums
  • Payment Processing
  • Personalization
  • Real Time Analytics
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Tagging
  • Third Party Integrations
  • User Management
  • User Profiles
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features18
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Built-In Database
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Client Portal
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Content Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Filtering
  • Fundraising Management
  • Jobs Board
  • List Management
  • Live Chat
  • Mailing List Management
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Monitoring
  • Multi-Language
  • Newsletter Management
  • Online Forums
  • Payment Processing
  • Personalization
  • Real Time Analytics
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Tagging
  • Third Party Integrations
  • User Management
  • User Profiles
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations14
  • Authorize.Net
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Zapier
  • Total integrations3
  • Authorize.Net
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Zapier

User reviews that mention these apps

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Lisa O.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

360Alumni logo

360Alumni

Innovative and Always Improving Alumni Social Platform

Reviewed 4 years ago

360Alumni has allowed me to connect with alumni and establish our first alumni relations platform at our community college.

Pros

I mostly enjoy the clean and modern feel of the platform. The staff is always looking for ways to make improvements and stay current with changes in the industry.

Cons

There are some manual tasks when it comes to managing your records. But, that comes with any alumni platform you use. It is just th nature of the industry.

BK
AvatarImg

Basant K.

Computer Software, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

360Alumni logo

360Alumni

Good way to connect

Reviewed 5 years ago
Pros

360Alumni is a very good product that has lots of potential to change the way alumni, college and employers connect each other. The best thing is there practice to improve their product all the time and keep on reaching more and more alumni. Also now we have the option of contacting our alumni for donations with specified campaigns.

Cons

There are no such cons in this tool as they keep them self updated all the time but it is little bit Expensive.

AS
AvatarImg

Ashley S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

360Alumni logo

360Alumni

Great product!

Reviewed 8 years ago

360 Alumni is an incredible product that has lots of potential to change the way alumni, employers, and colleges relate to one another. The staff is super helpful. They are always looking for ways to improve their own product and help you reach more alumni. While we haven't been able to connect with as many alumni as we all would have hoped. We are learning from the outreach that we have done. I am truly excited about this products potential.

Pros

No pros were added to this review

Cons

No cons were added to this review

TP
AvatarImg

Taylor P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

360Alumni logo

360Alumni

Just the project we were looking for

Reviewed 8 years ago

Our organization has about 350 outstanding alumni (and growing by 70/year) located all throughout the country. We worked with our alumni last summer to ask them how we could support what they are doing and we heard three things: (1) create an alumni directory (2) allow specialty job posting (3) enable engagements with alumni from across generations. We looked at a number of products to fill these gaps, and 360Alumni was the only product that truly fit our needs at a very affordable price point.

Pros

No pros were added to this review

Cons

No cons were added to this review

JM
AvatarImg

John M.

Medical Practice, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

360Alumni logo

360Alumni

great tool for effective fundraising.

Reviewed 5 years ago
Pros

This product is great for helping us fund-raise and effectively utilize out pool of previous members and alumni.

Cons

Could use some better outreach features to help make it seem less templated and more tailored to the person.

JV
AvatarImg

Justine V.

11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

360Alumni logo

360Alumni

Perfect for connecting alumni

Reviewed 5 years ago
Pros

Program makes it very easy to connect alumni and employees to one another. It also provides the ability to connect via events and condenses the reaching out process.

Cons

I don't feel that the software has any cons. For some organizations, the price may be difficult, but for others it will suit their alumni management capacity.

SA
AvatarImg

Shayna A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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360Alumni logo

360Alumni

Great Customer Support

Reviewed 8 years ago

360Alumni was a great answer to the needs of our alumni community. The features on this platform are easy to use for all generations. We needed a platform for our alumni to connect with each other, both personally and professionally. This platform does all that. Additionally, each time we have a question or need assistance with the platform, the customer service is friendly, helpful and efficient. I would highly recommend 360alumni to alumni professionals.

Pros

No pros were added to this review

Cons

No cons were added to this review

SS
AvatarImg

Supreeth S.

Mechanical or Industrial Engineering, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

360Alumni logo

360Alumni

Great way to connect

Reviewed 5 years ago
Pros

Its a great product where all people like alumni, colleagues, employees can connect and also reaching out and invite many others.

Cons

There are no much cons but just keep updating and upgrade the software and also I feel it is bit expensive.

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Corey R.

Philanthropy, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

360Alumni logo

360Alumni

WorkForce Multiplier !

Reviewed 4 years ago

I've enjoyed my time using the platform to help connect teachers around the state and the nation.

Pros

360 has turned from a provider to a thought partner as we have grown and expanded out alumni offerings and supports.

Cons

As of right now, I would like to see an improvement in the accessibility of automated tools with the email marketing system. As of right now, it's a bit heavy handed but it's not a deal breaker in the least bit.

Vendor response

Hi Corey, thanks for the review! We've loved partnering with Golden Apple for the past four years. I'll check with Meg to make sure you and your team are well trained on the many automated tools in 360Alumni's integrated Emma email system, especially the ability to synchronize dynamic lists. As always, we'll update our product roadmap with anything else you need to be successful. We'll be in touch! - Christina Balotescu, Founder & CEO

GH
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Grant H.

Nonprofit Organization Management, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

360Alumni logo

360Alumni

360 Alumni Review

Reviewed 4 years ago

Overall it's been a great add to our organization and something I see us using for the foreseeable future. LinkedIn groups didn't work, Facebook was too informal, and every other platform was either too expensive or not feature rich enough. 360 makes a platform that is reachable in terms of cost while also giving tons of functionality that is needed.

Pros

I enjoy the ability to have everything our organization does with Alumni in one single location. It has been a huge benefit in giving our Alumni a place where they know they can to if they need information about what's currently happening or need to get in touch with a current member of the organization.

Cons

What I least like is the inability to know what I see as an Admin and what regular users see. This makes it difficult when updating different pieces of the platform or adding value to it. It would be great to understand what they see so there's not a break in communication with what we think is being translated and what isn't.

JP
AvatarImg

Jonathan P.

Higher Education, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

360Alumni logo

360Alumni

360Alumni is helpful, but better options are available for same price.

Reviewed 4 years ago

360Alumni is useful for alumni departments, but there are other software services that offer additional functionality for the same cost.

Pros

The ease of use in getting an alumni network started. People can easily create a profile, post jobs, post community events, RSVP for events, etc.

Cons

Additional functionality is not as robust as other software at this price point. Ultimately, we left because we would pay the same amount with another software that had the additional functionality.

AvatarImg
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Oscar B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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360Alumni logo

360Alumni

Amazing Product for Student Organizations

Reviewed 8 years ago

We've been using 360Alumni for Los Hermanos de Stanford to help simplify and manage the data for our roughly 300 alumni member group. Before, we used an outdated spreadsheet to manage contacts and often it was incomplete. It was almost impossible to contact alumni with accurate information. With 360Alumni, we've been able to update our information and have an easy to use way to search them and their careers. In addition, their integrated emailing system has allowed us to contact all our alumni at once, simplifying our original process. We now have the option of contacting our alumni for donations with specified campaigns. Lastly, their integrated ticketing system allows us to sell tickets to events we may have in the future.

Pros

No pros were added to this review

Cons

No cons were added to this review

JW
AvatarImg

Josh W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

360Alumni logo

360Alumni

360Alumni saved my job

Reviewed 8 years ago

I am so happy that we chose 360Alumni to serve as our online community. It is a wonderful way to connect to our thousands of alumni around the world. The staff at 360Alumni is always open to hearing suggestions and is always very quick to respond when I email them a question.

Pros

No pros were added to this review

Cons

No cons were added to this review

NR
AvatarImg

Natalia R.

Nonprofit Organization Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

360Alumni logo

360Alumni

Helpful team and Easy To Use

Reviewed 4 years ago
Pros

The customer service is excellent! The client success team at 360Alumni are attentive and supportive. I have a monthly call with 360Alumni team member who helps me think about how we can use the platform to achieve our goals. The whole team is eager to help clients (big and small) and always open to receiving feedback. We have used the event feature to manage all types of events from a ticketed gala dinner to happy hours to group hikes to museum tours. I also like the Lists function which allows you to create static or dynamic lists of alumni and then easily send a message to everyone on that list. The Lists also sync with the email marketing platform My Emma (a great tool in its own right!), making it easy to send marketing-type emails to specific groups of alumni.

Cons

There are a number of bugs and technical issues on the platform which will arise, especially when new functions and features are added. However, I suppose this would be true to some extent on every platform.