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360Alumni vs Texting Base Comparison

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Overview

360Alumni offers everything you need to engage and manage your constituents: an interactive alumni directory and map, groups,...

Texting Base is an SMS-based marketing platform that allows businesses and enterprises to send personalized, TCPA compliant...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

3500

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

5

4

3

2

1

16

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

5

4

3

2

1

27

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

360 allows us to reach out to our community just the way we wanted to. Support has been outstanding and 360 is really open and responsive to our needs.
Our organization has about 350 outstanding alumni (and growing by 70/year) located all throughout the country.
We are learning from the outreach that we have done. I am truly excited about this products potential.

Pros

I am getting more responses from my clients than through email, and that has been nice. Texting base is helping me to establish stronger relationships with my clients via personalized text options.
I have been blown away with the customer service. It is so refreshing to have very responsive technical support, and it is amazing that you incorporate suggestions.
The actual platform is outstanding. The interface is so easy to understand, and it is extremely user friendly.

Cons

Ultimately, we left because we would pay the same amount with another software that had the additional functionality.
Its expensive as it charges money together. There is no option for individual payment and not suitable for vet small group.
What I least like is the inability to know what I see as an Admin and what regular users see. This makes it difficult when updating different pieces of the platform or adding value to it.

Cons

We just turned over our IT staff so the implementation was a little shaky.
They explained that I can still respond from my phone using their mobile version and that I'll receive a notification when someone responds.
It has significantly cut down on the amount of time I have to spend when texting clients.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features114
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Anti Spam
  • Application Management
  • Authentication
  • Billing & Invoicing
  • Built-In Database
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Career Development
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Categories
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Synchronization
  • Demographic Data
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Duplicate Detection
  • Dynamic Content
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Communities
  • Employee Profiles
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Filtering
  • Full Text Search
  • Fundraising Management
  • Geographic Maps
  • Geolocation
  • HIPAA Compliant
  • Heatmaps
  • Interaction Tracking
  • Job Application Management
  • Jobs Board
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • List Management
  • Live Chat
  • Location Tracking
  • MMS
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Language
  • Newsletter Management
  • Online Booking
  • Online Forums
  • Payments Disbursement
  • Personalization
  • Polls/Voting
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Role-Based Permissions
  • SMS Marketing Managment
  • SMS Messaging
  • SSL Security
  • Scheduled Messaging
  • Search Marketing
  • Search/Filter
  • Secure Login
  • Segmentation
  • Semantic Search
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Strategic Planning
  • Subscription Management
  • Tagging
  • Template Management
  • Text-to-Win
  • Third Party Integrations
  • To-Do List
  • Unsubscribe Database
  • User Defined Attributes
  • User Management
  • User Profiles
  • User Research Analysis
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Analytics
  • Website Integration
  • Website Management
  • XML / RSS
  • eCommerce Management
  • Total features39
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Anti Spam
  • Application Management
  • Authentication
  • Billing & Invoicing
  • Built-In Database
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Career Development
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Categories
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Synchronization
  • Demographic Data
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Duplicate Detection
  • Dynamic Content
  • Electronic Payments
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Communities
  • Employee Profiles
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Filtering
  • Full Text Search
  • Fundraising Management
  • Geographic Maps
  • Geolocation
  • HIPAA Compliant
  • Heatmaps
  • Interaction Tracking
  • Job Application Management
  • Jobs Board
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • List Management
  • Live Chat
  • Location Tracking
  • MMS
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Member Accounts
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Language
  • Newsletter Management
  • Online Booking
  • Online Forums
  • Payments Disbursement
  • Personalization
  • Polls/Voting
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Role-Based Permissions
  • SMS Marketing Managment
  • SMS Messaging
  • SSL Security
  • Scheduled Messaging
  • Search Marketing
  • Search/Filter
  • Secure Login
  • Segmentation
  • Semantic Search
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Strategic Planning
  • Subscription Management
  • Tagging
  • Template Management
  • Text-to-Win
  • Third Party Integrations
  • To-Do List
  • Unsubscribe Database
  • User Defined Attributes
  • User Management
  • User Profiles
  • User Research Analysis
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Analytics
  • Website Integration
  • Website Management
  • XML / RSS
  • eCommerce Management

Integrations

  • Total integrations14
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier