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Agilon One Donor CRM vs Snowball Comparison

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Overview

Category Leaders

Agilon One Donor CRM is a cloud-based donor relationship management and fundraising solution which assists nonprofits in...

Snowball is a cloud-based fundraising software that helps nonprofit organizations collect donations via text messages, campaigns,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

100

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

5

4

3

2

1

16

22

7

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.7

5

4

3

2

1

10

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Customer service ranks at the top for me. Agilon has always exceeded expectations in providing help in a friendly, courteous, prompt and positive way.
The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic.
They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.

Pros

Snowball is a great product that makes it that much easier to raise money via text-to-give and other useful features. They provide a great customer and user experience.
Snowball tools helped Encuentro take our fundraising activities to the next level - super easy to use and set-up campaigns and I love the text to give feature and online auctions.
Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.

Cons

Also non data entry staff refuse to learn the product and they complain about it not working.
In our organization, lack of quality control in terms of data entry made the database prone with errors. Garbage in and garbage out.
No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.

Cons

My organization is still charged the processing fees. I would imagine this is "industry standard.
Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with the need to refund.
Sadly, it just was not robust enough for our needs.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features49
  • Accounting
  • Activity Dashboard
  • Alumni Management
  • Appointment Management
  • Attendance Tracking
  • Auto-Responders
  • CRM
  • Calendar Management
  • Campaign Management
  • Collaboration Tools
  • Committee Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customization
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Email Marketing
  • Email Tracking
  • Event Calendar
  • Event Management
  • Feedback Management
  • For Nonprofits
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Grant Management
  • Help Desk Management
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Marketing
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Project Management
  • Prospecting Tools
  • Receipt Management
  • Recurring Giving
  • Reporting/Analytics
  • SMS Messaging
  • Social Media Integration
  • Social Media Monitoring
  • Support Ticket Management
  • Volunteer Management
  • Total features20
  • Accounting
  • Activity Dashboard
  • Alumni Management
  • Appointment Management
  • Attendance Tracking
  • Auto-Responders
  • CRM
  • Calendar Management
  • Campaign Management
  • Collaboration Tools
  • Committee Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customization
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Email Marketing
  • Email Tracking
  • Event Calendar
  • Event Management
  • Feedback Management
  • For Nonprofits
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Grant Management
  • Help Desk Management
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Marketing
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Project Management
  • Prospecting Tools
  • Receipt Management
  • Recurring Giving
  • Reporting/Analytics
  • SMS Messaging
  • Social Media Integration
  • Social Media Monitoring
  • Support Ticket Management
  • Volunteer Management

Integrations

  • Total integrations2
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Agilon One Donor CRM vs. Snowball

See how Agilon One Donor CRM and Snowball stack up against each other by comparing features, pricing, ratings, integrations, security & more.