Apricot vs Casebook Comparison

Overview

Apricot is a case management solution for nonprofit organizations of any size which supports a secure case management database,...

Casebook is a human services management software that helps welfare organizations handle inspections, documentation, tasks,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.8

(32)

5

4

3

2

1

13

8

4

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

4.4

(7)

5

4

3

2

1

3

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Having the capability to build graphics and bulletins on the fly is great for communicating importance/ sense of urgency with the data and goals.
Easy to use and very friendly, great application and integrates well with other applications.
Although I haven’t had the chance to try out all that many products focused on non-profits exlcusively, I would have to say this one is my favorite.

Pros

Cons

Although frustrating, this was digestible and perhaps the transition would work itself out. We recently learned that this isn't the only problem.
Poor customer service experience/ Lack of communication.
Not knowing where we are with issues that are in development for fixing problems.

Cons

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features36
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Applicant Tracking
  • Application Integration
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Audit Trail
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Case Management
  • Certification Management
  • Certification Tracking
  • Client Management
  • Compliance Management
  • Contact Database
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Dashboard Creation
  • Data Filtering
  • Data Visualization
  • Digital Signature
  • Document Management
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Employee Onboarding
  • Event Management
  • Filtered Views
  • Forms Management
  • Forum / Discussion Board
  • General Ledger
  • Geolocation
  • Heatmap
  • History Tracking
  • Incident Management
  • Inspection Management
  • Learning Management
  • Location Tracking
  • Mobile Integration
  • Mobile Signature Capture
  • Multimedia Support
  • Newsletter Management
  • On-Demand Recording
  • Prioritizing
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Data
  • Real Time Reporting
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Requirements Management
  • Requirements Review
  • SOAP notes
  • Scheduling
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Task Management
  • Task Planning
  • Task Tracking
  • Training Management
  • Volunteer Management
  • Total features46
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Applicant Tracking
  • Application Integration
  • Applications Management
  • Appointment Management
  • Assignment Management
  • Attendance Management
  • Audit Trail
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Case Management
  • Certification Management
  • Certification Tracking
  • Client Management
  • Compliance Management
  • Contact Database
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Dashboard Creation
  • Data Filtering
  • Data Visualization
  • Digital Signature
  • Document Management
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Employee Onboarding
  • Event Management
  • Filtered Views
  • Forms Management
  • Forum / Discussion Board
  • General Ledger
  • Geolocation
  • Heatmap
  • History Tracking
  • Incident Management
  • Inspection Management
  • Learning Management
  • Location Tracking
  • Mobile Integration
  • Mobile Signature Capture
  • Multimedia Support
  • Newsletter Management
  • On-Demand Recording
  • Prioritizing
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Data
  • Real Time Reporting
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Requirements Management
  • Requirements Review
  • SOAP notes
  • Scheduling
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Survey Management
  • Task Management
  • Task Planning
  • Task Tracking
  • Training Management
  • Volunteer Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • SendGrid
  • Stripe
  • Twitter
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • SendGrid
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Apricot vs. Casebook

See how Apricot and Casebook stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.