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Apricot Social Solutions vs Casebook Comparison

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Overview

Apricot is a case management solution for nonprofit organizations of any size which supports a secure case management database,...

Web-based solutions for human & social services providing case management, intake & referrals and reporting. Started by the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

70

5

4

3

2

1

21

31

9

6

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.2

16

5

4

3

2

1

9

5

0

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

It has been a pleasure working with Apricot. If you are a small organization moving from Access or Excel, this is an affordable good first step.

SH

Stacy H.

Kudos to Apricot for designing a system that is flexible, powerful, and affordable.

CS

Christopher S.

Having the capability to build graphics and bulletins on the fly is great for communicating importance/ sense of urgency with the data and goals.

CH

Christy H.

Pros

The advantage of using Casebook is that you will capture data on all of your clients smoothly and effectively. Thanks, Casebook, for such amazing software.

WR

Warren R.

We have had a wonderful experience from our first interaction with the team at Casebook. We highly recommend this platform for anyone that wants ease of use and superb customer service and support.

RR

Rebecca R.

Casebook staff have been great. They respond promptly to my many questions as well as welcome feedback to improve the product.

SB

Shelby B.

Cons

It was bad about not saving material and you had to put the same information in multiple times. It would freeze up a lot.

HT

Holly T.

Poor customer service experience/ Lack of communication.

EO

Emma O.

The only thing I struggle with is setting up new users. It' s just not as intuitive as the rest of the product.

SB

Stephanie B.

Cons

This was a horrible experience and a waste of thousands of dollars.

LK

Leah K.

We would rather have to work around this lack of flexibility than have the product devolve into something over-complicated.

JR

Justin R.

Having to store custom data in Form.io forms, which are rigid to work with and difficult to report on, is by far our biggest limitation right now.

JR

Justin R.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features64
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Child Welfare Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Alerts
  • Employee Management
  • Event Scheduling
  • For Nonprofits
  • Forms Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Interaction Tracking
  • Mobile Access
  • Multi-Location
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking
  • Training Management
  • Volunteer Management
  • Website Integration
  • Workflow Management
  • Total features64
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Child Welfare Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Alerts
  • Employee Management
  • Event Scheduling
  • For Nonprofits
  • Forms Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Interaction Tracking
  • Mobile Access
  • Multi-Location
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking
  • Training Management
  • Volunteer Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • ChMS
  • Constant Contact
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Zapier
  • Total integrations5
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • ChMS
  • Constant Contact
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Zapier