Auctria Features List

Auctria

Fundraising platform for online, silent & live auctions

4.74/5 (70 reviews)

Auctria Feature Summary

  • Reserve price
  • Proxy bidding
  • Silent auction
  • Live auction
  • English auction
  • Auction management
  • Bid management
  • Automatic notifications
  • Ticket management
  • Receipt management
  • Email invitations & reminders
  • Email notifications
  • Third party integration
  • Registration management
  • Visitor registration
  • Online auction management
  • Activity dashboard
  • Data import/export
  • Reporting & statistics
  • Expense tracking
  • Forms management
  • Credit card integration
  • Credit card processing
  • Graphical data presentation
  • Sales tax management
  • Real time notifications
  • Offline client

Nonprofit Feature Comparison

Most popular features of all Nonprofit apps

API (24 other apps)
Access Control (25 other apps)
Activity Dashboard (32 other apps)
Activity Tracking (20 other apps)
Attendance Management (34 other apps)
Automatic Reminders (25 other apps)
Communication Management (22 other apps)
Contact Database (34 other apps)
Credit Card Processing (31 other apps)
Custom Fields (32 other apps)
Customizable Branding (24 other apps)
Customizable Reporting (30 other apps)
Data Import/Export (33 other apps)
Electronic Payments (33 other apps)
Email Integration (24 other apps)
Mobile Integration (26 other apps)
Receipt Management (21 other apps)
Recurring Billing (22 other apps)
Reporting & Statistics (29 other apps)
Third Party Integration (23 other apps)

Competitor Feature Comparison

Auctria Feature Reviews

25 reviewers had the following to say about Auctria's features:

Judie Fien-Helfman

Auctria software enabled our small non profit to have an event and auction that raised money

2017-10-27

Ease of management of event, auction and data collection/reports

Pros

Very robust back end support...reports/bidding/logs/ and dashboard made monitoring a breeze Ease of switching from online to silent for event allowed us to reach a broader audience for auction prior to event Have to stress support one more time....unbelievable!!!

Cons

Instfuctions on creating catalog, inserting photos could be clearer visuals in catalog could be improved for silent auction Registration instructions not clear for event purchase and bidder only individuals Ideally should be clear to registrants that best to save credit card..option needs to better noted Any issue had tho, support was there

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Auctria


Thanks for the tip on reaching a broader audience by utilizing the silent and online auction functions. We find the back-end reports vital. Glad to hear your utilization was what you were looking for.

Thanks for the feedback on the user guide- we will send this to the team for review.

Read more
Randi Curhan

Excellent user-friendly, cost-effective system

2013-10-14

Improvements come constantly and last auction, USB credit card swiping for check-out was incorporated makingcheck-out even smoother.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tom Rich

Awesome product and service!

2016-11-20

We have used Auctria for three years at our annual church auction (100-125 items, raising about $25,000 per year). The site is intuitive and very ease to use. Overall, an amazing product. Rob in tech support was also extremely helpful when we had questions.

Pros

Ease of use; features; import/export capabilities; reports.

Cons

Can't think of any.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Auctria


Thanks for the review titled Awesome Product & Service! Glad to hear Auctria helped you raise funds. Congratulations on past 3 years success and wish you well on your future auction fundraisers.

Read more
Julia L.

Excellent platform for online charity auction!

2016-03-01

The software is easy to use with intuitive interface, has all the main functions necessary to conduct the auction. Credit card integration with stripe.com is seamless and allows to process sales immediately.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sara McDonough

Charity Auction Organizer is a MUST have for any charity using the auction format for fundraising.

2015-06-24

Dashboard reports during the auction process let us keep an eye on the in-progress bids. Credit card integration with bidder registration made the collections a hands off process.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jackie Smith

Data is Crucial to Success

2016-06-16

Having accurate data is incumbent upon the committee to choose a program that supports the auction activities from start to finish and year to year.

Pros

Easy to learn, easy to teach other volunteers, easy to review data and reports.

Cons

I do wish we could attach to our PayPal account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Auctria

I would be insecure using any other auction program other than Auctria.

Source: Capterra
Helpful?   Yes   No

Response from Auctria


Jackie, we concur; data is crucial and when using Auctria year after year it's easy to share past data with new auction team members.
We appreciate the EASY theme of this review too! Thanks for your time.

Read more
Kelly Fennelly

Easy to navigate, build out auction website and load images

2017-11-29

Pros

I like how easy it is to navigate on the dashboard, build out a live auction website and load all images for sponsorship and in-kind donors.

Cons

Credit card swipers for swiping credit cards during the event.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No

Response from Auctria


Thanks for 5-stars Kelly.

YES, Auctria is compatible with several credit card swipers and most are under $20. We do suggest using swipers for check in if the bidder did not pre-register.

Good luck on your next event.

Read more
Belinda Rossiter

Community choir, first time user

2017-04-02

Auctria was affordable for us, and yet provided a robust product that allowed us to not only do better what we were already doing (track items, bidders, donors), but also do new things that we couldn't have managed before (automatically produce bid sheets, pre-register credit cards, batch check-out, invoice preparation, generate reports).

Pros

User interface. Customer support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Auctria


We are so glad to see you upgraded from excel spreadsheets to Auctria. Welcome to the Auctria family! There are lots of features to help fundraise use year round too. Thanks for sharing your Houston Choral Showcase feedback.

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Christy Spencer

Some okay features, some great features; overall worth the price for sure!

2018-03-07

Simple format, ease of use, some useful reports post-event.

Pros

Definitely easy to enter data before, during, and even edit after an event.

Cons

I do wish I could easily have extracted a report detailing how each bidder spent their money on specific items and not just a type or category.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Auctria


Thanks for the comments "overall worth the price for sure" & "easy to to enter data". Both helpful pieces of information. Thank you so much for the time you took to provide this review.

Read more
Therese Colby

Low cost for value provided.

2018-05-02

Pros

Feedback from our volunteers praised software for ease of use and wide range of capabilities. Reporting and tracking bids/bidders very convenient.

Cons

Acknowledgement/donor letters still being processed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Auctria


Congratulations on the fundraising event.

Thanks for the feedback regarding 'ease of use'for volunteers. We know their time is precious and when things are easy they come back again to volunteer.

By the way--since you are still working on acknowledgement/donor letters this is a good time to remind; this too can be streamlined with Auctria. Print, or email, use the templates or customize with stationery.

Lastly, thank you Therese for YOUR time in providing this review.

Read more
Lindsey Splendorio

I like ALL the features

2016-06-16

Auction co-chair. We started using Auctria this past year and instantly made our auction activies more organized!

Pros

So easy to produce receipts, payment reports, etc, etc.

Cons

You should advertise more, we have been running an auction for 7 years and we just found Auctria.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Auctria

The site as a whole was very easy to navigate.

Source: Capterra
Helpful?   Yes   No

Response from Auctria


Lindsey, we know what you mean about choosing one favorite feature. It's like going into the ice cream store and having to choose one flavor!

Hope all your auctions have great donations and high bids!

Read more
Linda Farmer

Terrible experience. Too difficult to make credits or back out a transaction. Learningcurvesteep

2018-03-24

Pros

Seemed like a good solution for people who would be able to pay with their own credit card and then check out using that same credit card.

Cons

IF everyone would have bought their own ticket with their own credit card and then if they had wanted to do self-checkout with that same credit card THEN this software would have been a dream.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No

Response from Auctria


Sorry that your experience was clearly not what we want groups to experience with Auctria.

From reviewing the transactions it looks like the anti-fraud settings on your credit card processing account were too high and the charges were blocked downstream because of this. Unfortunately this isn't something we can directly control or make changes to ourselves.

However, I'm happy to waive our credit card fees for the charges that were processed.

For refunding a transaction there is a Refund link on the bidder activity tab which can be used to trigger a refund.

Please let us know at help@auctria.com if you have any other questions about resolving any transactions.

Read more
Gina Levine

Faubion School PTA has had an exceptional experience with Auctria software!

2018-02-28

Auctria does everything we need including -*organizing and selling items *offering receipts to donors and buyers *offering customizable website that is easy to create and share *allowing for many check out options including online, in person and push text notifications *option to pass credit card fees on to buyer so that our school can keep more money for our kids.

Pros

Hint -- there is also a way to pass on credit card sales fees to credit card users which saved us those fees.

Cons

Our auction chair had a few questions and couldn't find a number to call. She emailed and got a response back in 24 hours, which is their promise. For what it's worth, our software company before this one had the same policy and cost 10 times more so I don't feel like this is a deal breaker for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Auctria


Gina, thanks for providing such a detailed review. I'm certain there are lots of others out there that can benefit from your expert analysis and HINTS! Also, thanks for fundraising for education!

Read more
Martha Schneider

The Very Best!

2016-12-29

Setting up pages is easy, easier than the more popular site I had used.

Pros

Ease of use. The reporting features are great.

Cons

Sometimes I have difficulty linking pages in a way that works for me and some design elements are difficult for me to add.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Auctria


When the Program Director states Auctria is "the very best," it makes us very proud! Thanks for spreading the word and doing good things for your non-profit.

Read more
Abigayle Tobia

Good Platform, but not intuitive. A wise investment for us.

2018-04-15

Pros

This was our first attempt to use a software package for our silent auction and event management. The pricing meant we really couldn't pass it up.

Cons

The system didn't auto check-out folks after the event, I had to initiate every checkout, even when cards were on file. When a card was on file, it was easy to accidently click "pay by cash" and then I couldn't undo to cash payment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Auctria


Abigayle we hear this over and over-"So many of the competitors wanted to send their team to our event, work the crowd and charge us thousands."

Auctria was born out of the need to handle an annual school auction that had grown too big to be shuffling pieces of paper or Excel files around. Cost was a factor, so we needed something that didn't cost an arm and a leg.

We couldn't find an answer so we built Auctria.

For handling checkout with registered cards there is a batch checkout feature under Checkout -> Batch Checkout that will process all the accounts with a registered card at once. There are some more details on how it works at http://docs.auctria.com/v3/checkout/batch-checkout

Existing payments that were recorded in error you can delete them from the Activity tab of the bidder details page.

We wish you well in all your future fundraising endeavors!

Read more
Cindy Carpenter

GREAT auction software for the price. Customer Support is fantastic!!

2016-12-05

We are going on our third year using this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Auctria


Thanks Cindy for the review. Financial reports are usually the last piece of the auction puzzle but certainly one of the most important. Glad to hear they were easy to pull.

Read more
Candace Tranter

First time using this program and found it to be fairly intuitive after referencing the User Guide

2018-05-22

Pros

It made it easy to manage inputting donors and items.

Cons

I don't like the check in feature as it is easy for volunteers to click around outside of simply swiping the credit card. Other software doesn't require the CVV which Auctria does and that adds to check in time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No

Response from Auctria


Thanks for your feedback - we are always appreciative of your time in sharing specifics like this.

It is possible to disable the CVV requirement on the 'credit cards' page, but I'd hesitate to do that: you are more likely to see rejected credit card charges if this information is missing.

For a kiosk mode check-in, are you looking for something that the guest themselves would use to check-in, or just a more streamlined experience for the volunteers?

Read more
Valeri Bishop

Great all-around software for on-line auctions

2015-07-01

Everyone on our administration team had easy access to whatever data needed to startup, run, monitor, track and closeout the auction.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alicia Jahn

This is our second year using Auctria and we love it.

2018-03-07

Pros

Best features include copying our old auction as a starting point for the next year's, ease of entering items and donors, the reports available, and the ease of billing and checking out our bidders.

Cons

We always seem to have a few little hiccups printing materials but nothing that we couldn't resolve. In the end, everything looked just the way we wanted.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No

Response from Auctria


Love seeing the repeat use and repeat success in using Auctria. Thanks for sharing the 'copy-auction' feature as one of your faves.

Of course smooth billing and checkout is a priority in fundraising satisfaction so thanks for that feedback too!

Read more
Sherrod Blankner

I love this product! So easy to use!!!! All the volunteers managed it quickly.

2018-03-28

Made doing the auction sane.

Pros

Easy to print out a nice looking receipt that makes people calm.

Cons

Left nav very long. Sometimes hard to scroll down and click the thing you want. But a minor detail. Mostly great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Auctria


Thanks for the sanity comment! We know how it feels sometimes running such a large event and glad to see that Auctria was easy to use for volunteers and ease of payments & documentation.

As a side note: Auctria is active on FB and Twitter if you ever want to connect with other auction fundraising leaders. It takes a village.

Read more
Barry Barnhart

We do two auctions for two organizations each year. Auctria is easy and saves us lots of time!

2018-03-08

Shortened the amount of time needed to prepare, run and get full reports on the auction.

Pros

The many reports available are easy to use and provide clear information.

Cons

Would be nice to be able to "hide" sections that we don't use when entering information on items and bidders. We've sent a request in to see if there's a way to enter tickets (as tickets vs as items) with numbers and assign them to specific bidders.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Auctria


So happy to see Auctria repeat use for multiple auctions, for multiple years. The "quick and easy item and bidder entry" combined with "cashing out bidders...smoothly" is what we strive for at Auctria in streamlining the entire auction fundraiser. Thanks for the positive feedback.

Read more
JaneEllen Rawdon

Awesome!

2018-05-23

Pros

I retired from a career of managing a team of programmers who created software for a Fortune 500 company, plus a part of my job was choosing and implementing software from various vendors. The support we receive from Auctria exceeds any that I experienced in my 35 years in the business world. As a volunteer now for a non profit, I could not be happier with both the quality of the software and the exceptional customer service. Highly recommend!

Cons

I wish for more robust reporting. It would be nice to have the ability to create formulas in the reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No

Response from Auctria


Wow JaneEllen, thanks for the comment "The support we receive from Auctria exceeds any that I experienced in my 35 years in the business world". We strive really hard to excel in customer service.
Yes- we are always adding on more standard reporting based on feedback like yours.

Thanks for your commitment to fundraising. The Great Smoky Mountains Heritage Center is lucky to have you!

Read more
Julie Spier

Software is intuitive and quick to navigate.

2018-03-06

Ease of customizing specialty forms and track to specific items was a learning process.

Pros

Customer support was tremendous. They helped through the learning curve and we were able to hold a very successful two day silent (paper) auction.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No

Response from Auctria


Thanks for the comment "software is intuitive and quick to navigate". So happy you found our support "tremendous"

Your time for writing this review with specifics is truly appreciated!

Read more
Sarah Avink

SO GLAD we found Auctria.

2016-06-16

I co-chair the auction to fundraise for our school. In the past we used to do our auction almost manually, our registration and check out last year was frustrating and complicated. With Auctria this year's was soooooooooooo much smoother.

Pros

I LOVED the reporting capabilities, and the fact that items were easy to enter, to change/amend, to track, and everything happened at a push of a button.

Cons

We were still getting used to the program and didn't use all the features, we ran out of time. We did not actually use the website portion this year but hope to do so next time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Auctria

We did research a couple of options before going with Auctria. It seemed to us that Auctria had everything that we needed (and more!), and for a much better price than some of the competitors.

Source: Capterra
Helpful?   Yes   No

Response from Auctria


We are glad you found us too Sarah. Keep up the great fundraising work.

Read more
Carlo Tiu

Amazing Auction Software!!!

2018-03-07

The ease of use is great. Customer/Technical Support is topnotch.

Pros

The integration with CC processing is very convenient.

Cons

The security model can be further improved. The statement for linked bidders could be further enhanced by indicating line items by bidder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Auctria


Nice job Hero Carlos! Thanks for pointing out the specific pieces that earn you the cape. Keep in mind that you can always customize any stationery including statements. I will forward your suggestion
to the product development team.

Read more