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Aware3

A Member Engagement Platform for churches: Mobile App + Text

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Aware3 Reviews - Page 3

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362 reviews

Recommended

RP
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Rachel P.

Religious Institutions, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellence

Reviewed 5 years ago

Excellent experience. Superb customer service!!!

Pros

I appreciate that this software is easy to use and that the layout is user friendly for everyone of every age in our church family.

Cons

The back end of updating things can be a little tricky to initially figure out. I would like to be able to rearrange "list links" without deleting and manually reordering them. I also wish it was compatible with our existing database for attendance and check-in purposes.

Vendor response

Hi Rachel- thank you for taking the time to leave a review! We are glad to hear that your aware3 tools are easy to use and help you connect with your church family. We appreciate your partnership!

KB
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Kyle B.

Religious Institutions, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Church App

Reviewed 5 years ago

The most frustrating part has been not being able to "talk" to someone when I'm trying to make a change or do something i haven't done before. (We've had it going on two years and I havn't been able to talk to a human via phone since we went live.) I have to email and always get a reply that is most likely a link to a 'help page' that may or may not help. Consequently, I probably don't use all the functions the app offers.

Pros

We like our app. it is predominately used for worship notes, bible, giving, and sign-ups.

Cons

It's not very intuitive. (Please see my comments in overall experience.)

Vendor response

Hi Kyle - We appreciate your feedback about this! Please know that you can reach out to our team at support@aware3.com and we can schedule a call with you at any point. Hopefully we can connect soon for a brainstorming/retraining call, if you're up for it!