Beacon Pricing Plan & Cost Guide

Beacon

Cloud-based CRM solution for small to large charities

4.84/5 (25 reviews)

Beacon Pricing

Starting from: £20.00/month

Pricing model: Subscription

Free Trial: Available

• Basic - £20 per user per month (up to 5 users)
• Professional - £50 per user per month
• Premium - £100 per user per month

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Beacon Pricing Reviews

Pros

  • We like that the platform was built specifically for non-profits and with smaller teams in mind. Beacon is customisable and is super easy to build and great for a team with limited resources.Sarina H.Read the full review
  • The integrated donation forms (using Stripe and GoCardless) and sign-up forms are excellent. I like how Beacon is always trying to improve their product and listen to customers like us.Paul T.Read the full review
  • Excellent care and customer service, as well as a very good piece of software.Lizzie B.Read the full review

Cons

  • With the product being so new there have been some teething problems and barriers where critical functionalities are not yet built, such as integration to gmail and calendar.Sarina H.Read the full review
  • This particular problem will be short lived as Beacon are now working on an automated system for inputting addresses so this should be up and running very soon.Jane E.Read the full review
  • Genuinely can't think of anything that I dislike about the platform.Sophie S.Read the full review
100%
recommended this to a friend or a colleague

6 reviewers had the following to say about Beacon's pricing:

Holly S.

Great database ready to grow with us

Used daily for less than 6 months
Reviewed 2019-09-10
Review Source: Capterra

Excellent experience so far, and looking forward to working with Beacon as we grow our fundraising and charity.

Pros
- Level of customisation - Fantastic customer support - Ease of integrations - High level of automation - Very competitively priced

Cons
We've been working with Beacon since the spring and haven't come across anything we like least so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Andrew S.

Refreshing new approach to charity crm / donation software

Used daily for 6-12 months
Reviewed 2019-09-04
Review Source: Capterra

From the first call Beacon are different. No pressure sales people, not complex requirements interviews, just good software with human support by people who know the product and understand the sector. Having used the market leading platforms in the past, this is a fraction of the cost and a far better product,

Pros
This is a ground up re think of software for the third sector. Gone are the laborious and expensive setups, gone are the complex endless menus and table of data and settings. Beacon provides clean, simple and highly customisable functionality across a range of functions from CRM to donation management all seamlessly integrated. Brilliantly simple. Certainly the stand out platform in the third sector.

Cons
For us this platform is more geared towards online donations, donor management and reporting rather than a CRM as such, it has the functionality integrated in, but there are better pure CRMs out there if you just need that function, which if you are in the third sector, it’s unlikely you just need that.

Response from Beacon


Thanks so much Andrew! Really glad that Beacon is working for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Megan C.

Beacon for a small charity

Used daily for less than 6 months
Reviewed 2021-06-17
Review Source: Capterra

Pros
Beacon was easy to implement and to bring in data from our legacy server based CRM. It has been an excellent cloud based alternative as a CRM database for our donor and supporter data, as well as allowing us to offer simpler online donation and purchase options, and simplifying Gift Aid. Helpful, and very quick to respond, customer service. Good pricing options for part time staff.

Cons
No downsides so far, software does all that is needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jane E.

Beacon CRM

Used daily for 6-12 months
Reviewed 2021-07-12
Review Source: Capterra

We have the ability now to record a lot more donor information. We can now tag our donors to learn more about their journey and what interests they have. We could not manage without it now, I really don't know how we coped before Beacon it has just made life much easier and accessible.

Pros
We started using Beacon nearly 12 months ago and it has been a complete game changer for our medium sized charity. It can do so much that our previous CRM could never have done. It is very intuative and easy to navigate which is a real positive, it is like one of the team! It works out much cheaper than other CRMs we looked at because we have a small team of users. We can take payments through an embedded form on our website which is then recorded directly into Beacon, something we had to do manually previously saving so much time and resource. Event ticketing is a new feature which is also really useful. The Beacon support is so good, they are always on hand to answer queries and help with any problems.

Cons
Beacon does not have an auto address fill function so our analytics for demographic are not very precise. However if you need something that Beacon does not currently provide then just ask their support team. This particular problem will be short lived as Beacon are now working on an automated system for inputting addresses so this should be up and running very soon. We have also had some teething problems with duplicate records but I believe this would be a problem for every CRM and after a bit of training and input from the support team this is much improved over time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Laura D.

Great New CRM Option for Charities

Used daily for less than 6 months
Reviewed 2020-04-08
Review Source: Capterra

It has been excellent. It is allowing us to build up our database and is easy to use. Great value for money.

Pros
The integrations are great and save so much admin time. The flexibility and personalisation features are also very useful. Plus the customer service is great, always friendly and helpful.

Cons
Its still fairly new so there are some things it doesn't do but the team are excellent at taking ideas on-board and implementing them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Paula B.

Excellent Service

Used daily for 1-2 years
Reviewed 2020-07-28
Review Source: Capterra

First rate - a really collaborative approach that has allowed us the functionality we need and the time saving value that we required. From start to finish the team have been on hand to advice about the obvious and problem solve the more unusual problems. Brilliant Customer Experience.

Pros
The software is intuitive and easy to demonstrate for others and use. We use the system in a slightly different way to other Charities - the Beacon Team has always been on hand to help us with the slightly more modified system that we have developed.

Cons
We use the system in a slightly different way to other Charities - for example we collect members as "organisations" that has at times meant the system has been a little trickier to apply to what we need. But, help has always been on hand.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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