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Blackbaud CRM vs GivingFuel Comparison

Overview

Category Leaders

Blackbaud CRM is aimed at nonprofits. It regroups fundraising, online applications, actionable prospect research & analytics,...

GivingFuel is a fundraising solution that increases the ease, speed and efficiency of giving within churches or organizations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$59/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.7

(40)

5

4

3

2

1

12

16

5

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

4.8

(24)

5

4

3

2

1

20

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

One thing that stood out is that the UI is near intuitive, nice to look at and the data is well supported by a dedicated team at Blackbaud.
I compare price with the features and services provided. Raiser's Edge is easy to use, and provides good services at a good price.
We love Blackbaud and have had a great experience.

Pros

As a non profit marketer and fundraiser, the landing pages it shares are powerful, responsive, and just look so good and are easy to use.
I love that it makes it online giving so simple. It is fully customizable to make a clean, quality, layout that represents our organization.
GivingFuel has been amazing. So thankful to use it and the Webconnex family of apps.

Cons

Their service and support is awful. They make mistakes in invoicing and don't even try to fix them--corrections take months, and they'll turn off YOUR service/support for their mistakes.
Their customer service is dreadful and slow. It is impossible to speak with anyone from tech support when problems arise.
Terrible interface, terrible service, difficult to implement, closed ecosystem, expensive.

Cons

Forgot my password a few times which made for a little frustration.
The website was a little confusing when you clicked on Text to Give it gives options but not all options are for texting.
I hesitated to write this, fearing I would put the team behind GivingFuel in a tough spot.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features26
  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Bank Reconciliation
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Conversion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Import/Export
  • Design Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Engagement Analytics
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Financial Management
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Grant Management
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Location
  • Multiple User Accounts
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Personalization
  • Prospecting Tools
  • QuickBooks Integration
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • SMS Messaging
  • Sales Reports
  • Shopping Cart
  • Social Media Integration
  • Summary Reports
  • Third Party Integrations
  • Transaction History
  • URL Customization
  • Visual Analytics
  • Volunteer Management
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features63
  • "What If" Scenarios
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Bank Reconciliation
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Conversion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Import/Export
  • Design Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Engagement Analytics
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Financial Management
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Grant Management
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Location
  • Multiple User Accounts
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Personalization
  • Prospecting Tools
  • QuickBooks Integration
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • SMS Messaging
  • Sales Reports
  • Shopping Cart
  • Social Media Integration
  • Summary Reports
  • Third Party Integrations
  • Transaction History
  • URL Customization
  • Visual Analytics
  • Volunteer Management
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrations27
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations3
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Blackbaud CRM vs. GivingFuel

See how Blackbaud CRM and GivingFuel stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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