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Blackbaud CRM vs MobileCause Comparison

Overview

Category Leaders

Blackbaud CRM is aimed at nonprofits. It regroups fundraising, online applications, actionable prospect research & analytics,...

Category Leaders

MobileCause is an event management and fundraising solution for nonprofits that aids users in planning and executing virtual...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.7

(40)

5

4

3

2

1

12

16

5

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

5

4

3

2

1

105

85

11

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

One thing that stood out is that the UI is near intuitive, nice to look at and the data is well supported by a dedicated team at Blackbaud.
I compare price with the features and services provided. Raiser's Edge is easy to use, and provides good services at a good price.
We love Blackbaud and have had a great experience.

Pros

Setup for new fundraising projects is easy, the donor wall is wonderful, donors love seeing their names as it scrolls through and seeing a thermometer with overall fundraising dollars.
We couldn't have moved forward after the shutdown without it. The event page looks great and the text to donate or buy a raffle ticket, etc., is awesome.
The customer service provided is outstanding and response times to issues are very quick. The knowledge base provided is amazing for being able to solve any questions quickly.

Cons

Their service and support is awful. They make mistakes in invoicing and don't even try to fix them--corrections take months, and they'll turn off YOUR service/support for their mistakes.
Their customer service is dreadful and slow. It is impossible to speak with anyone from tech support when problems arise.
Terrible interface, terrible service, difficult to implement, closed ecosystem, expensive.

Cons

I really dislike the organization of their campaigns as well as how difficult it is to customize different aspects of a crowdfundraising campaign.
There are some limitations on what information is made available to each group that has caused some disappointment.
The character limit, inability to use emojis, and the inability to hyperlink are all unfortunate and make coming up with good content a challenge.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features26
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Contribution Tracking
  • Conversion Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Email Marketing
  • Engagement Analytics
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Financial Management
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Grant Management
  • Membership Management
  • Mobile Alerts
  • Mobile Giving
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Location
  • Online Forms
  • Online Giving
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Pledge Management
  • Prospecting Tools
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • SMS Messaging
  • Sales Reports
  • Social Media Integration
  • Social Media Management
  • Subscription Management
  • Third Party Integrations
  • Visual Analytics
  • Volunteer Management
  • Web Forms
  • Website Management
  • Workflow Management
  • Total features55
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Contribution Tracking
  • Conversion Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Email Marketing
  • Engagement Analytics
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Financial Management
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Grant Management
  • Membership Management
  • Mobile Alerts
  • Mobile Giving
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Location
  • Online Forms
  • Online Giving
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Pledge Management
  • Prospecting Tools
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • SMS Messaging
  • Sales Reports
  • Social Media Integration
  • Social Media Management
  • Subscription Management
  • Third Party Integrations
  • Visual Analytics
  • Volunteer Management
  • Web Forms
  • Website Management
  • Workflow Management

Integrations

  • Total integrations27
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations6
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Blackbaud CRM vs. MobileCause

See how Blackbaud CRM and MobileCause stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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