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Blackbaud CRM vs Network for Good Comparison

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Overview

Category Leaders

Blackbaud CRM is aimed at nonprofits. It regroups fundraising, online applications, actionable prospect research & analytics,...

Category Leaders

Network for Good is a fundraising software that helps small non-profit organizations manage event ticketing, task scheduling,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$200/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.7

(40)

5

4

3

2

1

12

16

5

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

5

4

3

2

1

133

38

16

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

One thing that stood out is that the UI is near intuitive, nice to look at and the data is well supported by a dedicated team at Blackbaud.
I compare price with the features and services provided. Raiser's Edge is easy to use, and provides good services at a good price.
We love Blackbaud and have had a great experience.

Pros

The support from Network for Good staff was very friendly and made the user experience a good one. They are mindful of the smaller organizations and their capacity.
Network for Good is aesthetically pleasing and makes every effort to be clear in where data is held. The live graphics of fundraising goals and the website integration are amazing.
I personally love the way it looks like our website for donating. The first day we opened it, I received a donation from a brand new, first time donor.

Cons

Their service and support is awful. They make mistakes in invoicing and don't even try to fix them--corrections take months, and they'll turn off YOUR service/support for their mistakes.
Their customer service is dreadful and slow. It is impossible to speak with anyone from tech support when problems arise.
Terrible interface, terrible service, difficult to implement, closed ecosystem, expensive.

Cons

It is very pricey, so if you are a new or small non-profit it might be hard to pay for it, so consider the return on your investment.
They take the decision making away from the customer about important aspects of how we run our organization and they don’t seem concerned about our frustration.
I am still struggling a little with the usage of the filters.
  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features26
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • CRM
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Migration
  • Donation Tracking
  • Donor Management
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Engagement Analytics
  • Event Management
  • Event Ticketing
  • Filtering
  • Financial Management
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Location
  • Online Forms
  • Online Giving
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Pledge Management
  • Prospecting Tools
  • QuickBooks Integration
  • Real Time Analytics
  • Receipt Management
  • Recurring Giving
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Volunteer Management
  • Website Management
  • Workflow Management
  • Total features48
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • CRM
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Data Migration
  • Donation Tracking
  • Donor Management
  • Email Distribution
  • Email Marketing
  • Email Templates
  • Engagement Analytics
  • Event Management
  • Event Ticketing
  • Filtering
  • Financial Management
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Location
  • Online Forms
  • Online Giving
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Pledge Management
  • Prospecting Tools
  • QuickBooks Integration
  • Real Time Analytics
  • Receipt Management
  • Recurring Giving
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Volunteer Management
  • Website Management
  • Workflow Management

Integrations

  • Total integrations27
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations1
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Blackbaud CRM vs. Network for Good

See how Blackbaud CRM and Network for Good stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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