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Blackbaud Fundraising Pricing, Features, Reviews and Alternatives

Blackbaud Fundraising product overview

What is Blackbaud Fundraising?

Blackbaud Fundraising is a fundraising management solution designed to help organizations streamline their fundraising operations and reach new supporters, as well as retain existing donors all from a single platform with communication tools, dashboards, and workflows. Blackbaud Fundraising manages all fundraising and payment actions and tracks all donor information in one purpose-built solution, serving to unite disparate processes, communications and CRM data.

Key benefits of using Blackbaud Fundraising

• Manage fundraising and payment actions and track donor information all in one purpose-built solution.

• Access fundraising information anytime, anywhere via any internet-enabled device.

• Communication tools, dashboards and workflows serve to connect teams and give them quick access to important information.

• Analytics and reporting tools give users actionable insight into business performance, as well as donor finances, demographics, behaviors, and more.

• Blackbaud Fundraising offers a scalable solution to help businesses of any size.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support

Training options

Live Online
Videos
Webinars
In Person
Documentation

Blackbaud Fundraising pricing information

Value for money

4.2

/5

17

Starting from

$

119

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Blackbaud Fundraising features

Functionality

4.2

/5

17
Total Features52 5 categories

Most valued features by users

Event Management
Membership Management
Volunteer Management
Reporting & Statistics
Pledge Management
Donor Management
Online Giving
Data Import/Export

Functionality contenders

CharityTracker
Functionality
#1
Bloomerang
Functionality
#2
DonorPerfect
Functionality
#3
Blackbaud Fundraising
Functionality
#4

Blackbaud Fundraising users reviews

Overall rating

4.2

/5

17

Positive reviews

88%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.44/10
Rating distribution

5

4

3

2

1

7

8

1

0

1

Pros
Overall Blackbaud is a great software program for donor management. I would highly recommend to all fundraising professionals.

JK

Jacob K.

Now we have the best of both worlds. Most of our office now works exclusively in the web view and with it, they can now get immediate information by themselves that assists them in their work.

KS

Karen S.

The ease of use which makes training co-workers much quicker and more easily understandable. The various modules make database management more effective (specifically EVENTS).

PS

Phyllis S.

Cons
While the tools at your disposal are copious, new users will be at a complete loss. We transferred over from another system and we still required a lot of training.

AR

Anonymous Reviewer

My biggest complaint with Blackbaud is customer service. Prior to the new procedures, I was able to call and speak to a human being and explain my issue.

PS

Phyllis S.

Taking a training class can be quite costly and I missed a week of work because I was taught by a live in-person instructor.

JB

Jennifer B.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Powerful CRM that will meet your needs!

Reviewed 2 years ago
Pros

This is a powerful CRM service/software. We've expanded our utilization over the years, but I still know there are areas we don't even scratch the surface of when it comes to compiling information on donors and potential donors. A few years ago we made the leap to RE:NXT, placing our data in the cloud -- it's wonderful to be able to access data from wherever I am, whether I need a phone number or...

Cons

We've felt that there are a couple of things in the EVENTS module that we wish worked better for us/our organization, but that's a small hiccup when it comes to the functionality and quality of BB fundraising.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

very versitile

Reviewed a year ago

We have been able to move towards a more technology based fundraising using the justgiving portion of blackbaud for our jog-a-thon. Students created their own page and shared it for donations. This made tracking and acknowledging donations much more efficient.

Pros

We use etapestry and justgiving and have found it to be very useful. We have been able to easily link fundraising campaigns, event registration and forms to our website and then track information.

Cons

Extracting information can be somewhat challenging - once you learn their programing and how to create a query it becomes easier. They do provide a very large training database and a chat room for help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Great for large donor databases

Reviewed 4 months ago

Not all of our staff work together closely so this database allows us to access the information that others have entered about a donor or constituent.

Pros

This database helps all of our development staff to keep track of donor information, relationships and gifts. With thousands of donors it would be impossible without this database.

Cons

The overwhelming amount of functions and details that can be put into running reports and entering information means that there is a big learning curve for this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

RENXT helps our office to be the best it can be.

Reviewed 2 years ago

We receive immediate information that we can act on. Yes, you need to put the time in to learn how to use it. I think that what people need to understand is that the way they save data impacts their outcomes with the product. They need to work with it instead of expecting it tho exactly fit the needs of their organization.

Pros

I've been using Raiser's Edge for 15 years. My current office purchased the NXT web view in 2015. This product helps our office achieve our fundraising goals in many ways. I like that when we purchased the NXT web view we still kept the database view. Now we have the best of both worlds. Most of our office now works exclusively in the web view and with it, they can now get immediate information by themselves that assists them in their work. The new features of the web view have greatly enhanced how we do business.

Cons

I really like this product and I have a hard time coming up with anything negative to say about it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Outstanding fundraising tool

Reviewed 2 years ago

Overall, Raiser's Edge is a helpful tool and provides the information which helps me do my job.

Pros

The ease of use which makes training co-workers much quicker and more easily understandable. The various modules make database management more effective (specifically EVENTS).

Cons

My biggest complaint with Blackbaud is customer service. Prior to the new procedures, I was able to call and speak to a human being and explain my issue. Currently, I can only get a CSR via CHAT, and that is only if someone is available at that time. Even during times where someone is supposed to be available, I frequently receive a message to try again later. When I CAN get a chat session, I find...

Blackbaud Fundraising FAQs and common questions

Blackbaud Fundraising has the following pricing plans:
Starting from: $119.00/month
Pricing model: Subscription


Blackbaud Fundraising has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Blackbaud Fundraising supports the following languages:
English


Blackbaud Fundraising supports the following devices:
Android, iPhone


Yes, Blackbaud Fundraising has an API available for use.


Blackbaud Fundraising offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

Related categories