Blackbaud Fundraising Features

Blackbaud Fundraising

Fundraising and relationship management for nonprofits.

4.18/5 (17 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting
Accounting Integration
Action Management
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Alumni Management
Attendance Management
Auction Management
Audit Management
CRM
Campaign Analytics
Campaign Management
Campaign Segmentation
Collaboration Tools
Committee Management
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Dashboard
Dashboard Creation
Data Import/Export
Donation Tracking
Donor Discovery
Donor Management
Electronic Payments
Email Management
Email Marketing
Email Templates
Event Management
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Grant Management
Member Database
Membership Management
Mobile Access
Mobile Giving
Online Forms
Online Giving
Payment Processing
Performance Management
Personalization
Pledge Management
Real Time Data
Real Time Monitoring
Receipt Management
Recurring Giving
Reminders
Reporting & Statistics
Social Media Integration
Third Party Integrations
Volunteer Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Action Management
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Alumni Management
Attendance Management
Auction Management
Audit Management
CRM
Campaign Analytics
Campaign Management
Campaign Segmentation
Collaboration Tools
Committee Management
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Dashboard
Dashboard Creation
Data Import/Export
Donation Tracking
Donor Discovery
Donor Management
Electronic Payments
Email Management
Email Marketing
Email Templates
Event Management
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Grant Management
Member Database
Membership Management
Mobile Access
Mobile Giving
Online Forms
Online Giving
Payment Processing
Performance Management
Personalization
Pledge Management
Real Time Data
Real Time Monitoring
Receipt Management
Recurring Giving
Reminders
Reporting & Statistics
Social Media Integration
Third Party Integrations
Volunteer Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Action Management
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Alumni Management
Attendance Management
Auction Management
Audit Management
CRM
Campaign Analytics
Campaign Management
Campaign Segmentation
Collaboration Tools
Committee Management
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Dashboard
Dashboard Creation
Data Import/Export
Donation Tracking
Donor Discovery
Donor Management
Electronic Payments
Email Management
Email Marketing
Email Templates
Event Management
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Grant Management
Member Database
Membership Management
Mobile Access
Mobile Giving
Online Forms
Online Giving
Payment Processing
Performance Management
Personalization
Pledge Management
Real Time Data
Real Time Monitoring
Receipt Management
Recurring Giving
Reminders
Reporting & Statistics
Social Media Integration
Third Party Integrations
Volunteer Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


3 reviews

Requires iOS 11.1 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Blackbaud Fundraising Feature Reviews

17 reviewers had the following to say about Blackbaud Fundraising's features:

Phyllis S.

Outstanding fundraising tool

2019-11-20

Overall, Raiser's Edge is a helpful tool and provides the information which helps me do my job.

Pros

The various modules make database management more effective (specifically EVENTS).

Cons

I also find the CSRs have a hard time comprehending exactly what I'm asking and usually give up and find another way to get the information.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacob K.

Blackbaud Review

2020-09-26

Overall Blackbaud is a great software program for donor management.

Pros

It's a great way to track analytics for fundraising activities, gifts received and manage donor portfolio.

Cons

This software does work well with an android phone and there is no app which makes it less user friendly.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 11-50 employees)

Expensive but worth it for any CRM needs

2019-05-03

We use Blackbaud Fundraising on a day to day basis to track donor records, giving, pledges, create crowdfunding pages and online donation templates.

Pros

NXT is a new feature we purchased which is expensive however it's an attractive interface to view and track donor pledge level and upgrades.

Cons

Sometimes the dashboard giving and queries show different numbers so there's some inconsistency.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeremy V.

Great for large donor databases

2021-03-19

Not all of our staff work together closely so this database allows us to access the information that others have entered about a donor or constituent.

Pros

This database helps all of our development staff to keep track of donor information, relationships and gifts.

Cons

The overwhelming amount of functions and details that can be put into running reports and entering information means that there is a big learning curve for this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric S.

CRM database essential

2019-10-22

I would not be able to do my job without it. I wish it was a little more functional and user-intuitive, but it is still more than worthy of doing the job.

Pros

Querying and Exports are tough to pick up from the start, but so helpful once you have the knowledge.

Cons

Adding custom fields can be hard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeffery C.

Powerful CRM that will meet your needs!

2019-12-17

Pros

A few years ago we made the leap to RE:NXT, placing our data in the cloud -- it's wonderful to be able to access data from wherever I am, whether I need a phone number or address, or some data on donation history.

Cons

We've felt that there are a couple of things in the EVENTS module that we wish worked better for us/our organization, but that's a small hiccup when it comes to the functionality and quality of BB fundraising.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara P.

very versitile

2020-03-03

We have been able to move towards a more technology based fundraising using the justgiving portion of blackbaud for our jog-a-thon. Students created their own page and shared it for donations. This made tracking and acknowledging donations much more efficient.

Pros

We have been able to easily link fundraising campaigns, event registration and forms to our website and then track information.

Cons

They do provide a very large training database and a chat room for help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 201-500 employees)

A powerful tool for a small nonprofit

2019-12-02

Our small not-for-profit organization grew membership by more than 50% the first year we used Blackbaud to keep our fundraising and membership efforts organized.

Pros

We imported a rather large constituent database, and the software made it possible for us to categorize, sort, and target our communications efforts much more precisely than we were previously capable.

Cons

It is not user-friendly. While the tools at your disposal are copious, new users will be at a complete loss. We transferred over from another system and we still required a lot of training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Beth R.

Review

2020-01-02

Pros

The ability to add as much data about a constituent as you want, in regards to giving, organizational, family relationships.

Cons

The inflexibility in the ability to change/adding fields content.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda L.

Built to be used everyday

2019-08-20

Pros

It's user friendly, the tabs for each constituent are very thorough, you have the ability to keep a lot of information for each donor should you choose to, you can make notes, you can set people up to be on the do not solicit list which is great.

Cons

The queries are hard to create. It's easier to copy from an existing one than start from scratch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Maree S.

Could not do what we do without Blackbaud.

2019-12-05

Very positive. The customer service team has always been responsive to my inquires.

Pros

The robust software allows the user to manage and track constituents, donors, grants in a relatively easy to use platform.

Cons

When I was first learning to use Blackbaud, I was challenged with the GUI. It was not as intuitive as I had hoped. After spending more time in the platform, I quickly learned the system.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Beth S.

One Stop Shop for Donor Tracking

2019-05-30

Pros

Makes donor tracking simple and cohesive between fundraising department and accounting department.

Cons

Not very intuitive but they do offer numerous tutorials which are great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen S.

RENXT helps our office to be the best it can be.

2019-12-17

I think that what people need to understand is that the way they save data impacts their outcomes with the product.

Pros

I like that when we purchased the NXT web view we still kept the database view.

Cons

I really like this product and I have a hard time coming up with anything negative to say about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Grant G.

Industry Leaders For A Reason

2019-08-05

Pros

I was able to set up a nice tracking system for publications in addition to our fundraising activities.

Cons

Can be a bit clunky and glitchy at times.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer B.

#keepingtrackofeverypenny

2019-08-27

Overall, I think this software is exceptional and I would recommend it to anyone working in development. I thought it was dependable and well-organized. It would not only meet but far exceed any organizations expectations.

Pros

It is also very user-friendly and keeps your important data stored securely.

Cons

At first, this software can be intimidating because there is so much to learn. I was required to take a week long training class. Afterward, I still felt like there was so much I wanted to learn and be able to do. Taking a training class can be quite costly and I missed a week of work because I was taught by a live in-person instructor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chelsia D.

Great Database

2019-10-15

Pros

Easy to use, accurate calculations and prompt tech support.

Cons

Research Point should open In a different tab.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa S.

Verified Reviewer

Contract

2021-01-05

Horrible

Pros

The sales presentation was great and looked easy. I signed the contract, I spent hours trying to get it going and could not.

Cons

Our organization found their software extremely difficult. Once in the contract they would not let us out of the contract. I would not recommend.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more