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Bloomerang is a fundraising software and database to help nonprofits of all sizes to reach, engage and retain donors
Aplos is a powerful cloud-based CRM suite for churches & nonprofits, offering fund accounting, donor & member management,...
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Individual & Family Services, 1-10 employees
Used weekly for less than 6 months
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I love this product! It is easy (and fun) to use, and the interface looks great.
I serve in a dual role, so I needed donor management software that saved me time. Bloomerang not only saves me time and readily provides key metrics and insights, it helps me to serve and communicate with our constituents far more effectively.
I like that it integrates with our FireSpring website, but I don’t like that the integration doesn’t extend to our payment gateway with PaymentSpring. Also, we have our account integrated with APLOS, but I don’t feel like I have a good understanding of how that is working.
Used weekly for 6-12 months
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It's relatively easy to use out of the box. It's not very customize-able, which is a good thing if you are new to databases and a frustrating thing if you need the software to do anything beyond the very basics. And you can get a 1-year license through Tech Soup if you're a nonprofit. That's the biggest plus.
I've spoken with folks at Bloomerang, and find them incredibly inflexible and unhelpful when it comes to taking customer feedback. They have a product that only works for the most basic kind of record keeping. For example, we used it with a client that works exclusively with LGBTQ folks, and there was no way to alter the gender options. They also REFUSE to create an integration for QuickBooks Online,...
Hey Amy! Thanks so much for the feedback. I am so sorry you had the experience with us that you did! Customer support is typically the area where we get the highest marks. You'll be happy to know that we do now have a QuickBooks Online integration: https://bloomerang.co/blog/new-feature-quickbooks-online/ We've also added a third user permission as of 3/26/18 that will allow only certain users to add, edit, and delete transactions, and are actively building more! I'd love to know more about your ideas for how we can improve the gender options in Bloomerang. We?re sensitive to this (it's why we've done things like adding the honorific "Mx" as an option).
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