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Buzz to the Rescues vs SignUp.com Comparison

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Overview

Buzz to the Rescues is a cloud-based pet rescue and volunteer software for animal shelters of all sizes.

Category Leaders

Volunteer scheduling solution for nonprofit organizations, schools, churches, businesses, & more – helps with event schedules, availability checks, spot confirmations, automated reminders & more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

54

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8.34

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5.0

30

5

4

3

2

1

29

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

390

5

4

3

2

1

332

46

8

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The overall ease of use and powerful built in software is what every rescue needs to streamline administrative tasks to allow us to focus on the animals in our care and finding them homes.
From conception to launch the development of our website was an exciting process. The enthusiasm and knowledge from the Buzz team was inspiring and encouraging in covering every detail.
When we finally launched, we got such amazing feedback from the users on how professional our website looked and how easy it was to access everything they needed.

Pros

I love how easy this is to use for both the administrator and the user. I love that as a user you can sign up without creating an account.
SignUp is a great tool to use. It was very easy to maneuver and all the reminders were very helpful.
As a nonprofit serving a local public school, we love that it is free for all of our parents who are trying to help our students and teachers. We use it to track volunteers for all of our projects.

Cons

It continues to be extremely slow in processing requests, lack of customizability, lack of support for integrations.
Integration with Petfinder--BUT this problem is on Petfinder's end, not on Buzz's end.
I have to think hard and long to find anything that we don't like about our Buzz software.

Cons

I hate to admit it as I've always considered myself fairly computer literate, but it may just have been my age related declining tech savvyness.
I think their communication and messaging could be tightened up more so that the administrators of the scheduling know when someone has cancelled or moved their sign up time.
Sometimes it's difficult to link to the specific sign up if the user is not registered.
  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features31
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adoption Management
  • Alerts/Notifications
  • Animal Database
  • Assignment Management
  • Attendance Management
  • CRM
  • Calendar Management
  • Campaign Management
  • Case Management
  • Communication Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Donor Management
  • Electronic Payments
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • Foster Management
  • Fundraising Management
  • Intake Management
  • Kennel Management
  • License Management
  • Medical Records
  • Member Database
  • Member Directory
  • Membership Management
  • Mobile Access
  • Personalization
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Summary Reports
  • Third-Party Integrations
  • Time Tracking
  • Volunteer Management
  • Volunteer Recruiting
  • Website Management
  • Total features30
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adoption Management
  • Alerts/Notifications
  • Animal Database
  • Assignment Management
  • Attendance Management
  • CRM
  • Calendar Management
  • Campaign Management
  • Case Management
  • Communication Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Donor Management
  • Electronic Payments
  • Event Management
  • Event Scheduling
  • For Nonprofits
  • Foster Management
  • Fundraising Management
  • Intake Management
  • Kennel Management
  • License Management
  • Medical Records
  • Member Database
  • Member Directory
  • Membership Management
  • Mobile Access
  • Personalization
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Summary Reports
  • Third-Party Integrations
  • Time Tracking
  • Volunteer Management
  • Volunteer Recruiting
  • Website Management

Integrations

  • Total integrations5
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • ChMS
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Twilio
  • Zapier
  • Total integrationsN/A
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • Bloomerang
  • ChMS
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Twilio
  • Zapier

User reviews that mention these apps

cB
AvatarImg

claire B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SignUp.com logo

SignUp.com

Wonderful to find an easy to use software that suits both the user and the customer!

Reviewed 8 years ago

The ability to create the dates and time slots was easy, and really appreciated the reminders of who was coming and the ability to report. Highly recommended!

Pros

No pros were added to this review

Cons

No cons were added to this review

AF
AvatarImg

Alicia F.

Education Management, self-employed

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SignUp.com logo

SignUp.com

SIgning UP for donations for Ronald McDonald service project

Reviewed 6 years ago

I used signup.com to create events for food donations for a service project my students were doing at the Ronald McDonald House. After I created the events--like donate 10 lbs of potatoes--Signup.com generated a link for folks to use to sign up to donate the needed items. The school administrative assistant sent the link to all the parents and all the needed items were 'signed' up for in just 5 hours! It was amazing. SIgnup also generated email reminders to those who signed up close to the day we needed the items brought to school Everything worked like a charm. Thanks

Pros

It was easy to use, and it worked flawlessly. Thanks for helping us help the families at the Ronald McDonald House.

Cons

I really did not have any issues. The program let me customize the request--allowing me to upload images which made it more personal, which I appreciated.

EG
AvatarImg

Elizabeth G.

Religious Institutions, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SignUp.com logo

SignUp.com

Easy to use for all users

Reviewed 5 years ago

I use signup.com to sign up church volunteers. The volunteers are mostly older church members that can easily use the signup. I like the printed reports and the ability to communicate with volunteers within the Signup.

Pros

Easy to use for people not tech savvy, ability to duplicate signups, love the email reminders for users, like to see all spots that a single user has signed up for

Cons

Limited themes with the free version. Ad free option too expensive for small group quarterly signups.

Vendor response

Thanks for being a leader in your church and for sharing your feedback, Elizabeth. Please keep in mind that most people (80%) will be signing up on their smartphones and there is very limited screen real-estate for themes. We hope our proven and attractive options will meet your needs. We also offer an ad-free version for $9.99 per month covering unlimited SignUps, Group Pages and notifications (discounted annually offering 2 months free). Perhaps we can fit in a future budget.

JL
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Jennifer L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SignUp.com

A life saver for chairpersons of volunteer events!

Reviewed 9 years ago

This was the first time I used Volunteer Spot to organize a potluck banquet. I'm not the most computer savvy person and the set up was even easy for me! No complaints either from the parents who used it to sign up! This is the only way to organize events! Such a time saver! Plan to use it again in the future! Thanks Volunteer Spot! You've made the lives of busy parents much easier!

Pros

No pros were added to this review

Cons

No cons were added to this review

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Amy W.

Environmental Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SignUp.com logo

SignUp.com

Perfect for event volunteer management

Reviewed 6 years ago

We host an annual conference that moves around the county, so we set up the event, the shifts, and job descriptions and gave local partners the SignUp link to send to their volunteers. It was so turnkey and easy for everyone to understand.

Pros

You can access a free version, which had all the functionality we needed. The automatic shift reminders, the ability to let volunteers schedule themselves and the comprehensive reporting made this an ideal solution for us. It's also super simple to set up and use.

Cons

Anything I didn't like or wanted to see was available in the paid upgrade, so I really can't complain when I was getting everything for free.

lh
AvatarImg

liz h.

Entertainment, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SignUp.com logo

SignUp.com

Easy for volunteers to use, easy for me to set up and (importantly) modify.

Reviewed 7 years ago

Volunteers have control over their shifts, get reminders, and I get a roster for the day. It's easy to send out the link to invite people to volunteer.

Pros

Signup sends out reminders when a person signs up, when they change their shifts, and then at the time of the event. I organize an event once a year and Signup lets me duplicate the prior signup, then modify it with new dates.

Cons

It's pretty perfect. But I wish there were a more straightforward way to carry over a list of past volunteers to recruit them for the following year. I can do it, but it's a few steps and I worry about double mailing some of them.

LH
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Lisa H.

Education Management, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SignUp.com logo

SignUp.com

SignUp.com is very easy to use, easy to navigate, & easy for volunteers and volunteer coordinators.

Reviewed 7 years ago

The ease for my volunteers to sign up for the available slots.

Pros

The reminders that go out automatically to your volunteers! This is extremely helpful for anyone in charge of an event.

Cons

No cons were added to this review

cz
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christian z.

Nonprofit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SignUp.com logo

SignUp.com

Staffing a large not for profit event

Reviewed 5 years ago

Singup.com allowed me to manage the volunteers I got, communicate with them and reconfigure the functions as the event planning evolved.

Pros

Signup.com was easy to set up, figure out how to use and had all the features that we needed to sign up, assign and manage about 80 volunteers for about 150 different functions

Cons

No complaints, actually. Sometimes I had to poke around a bit to figure out how best to accomplish what I needed but I was quickly able to determine that what I needed was available and how best to get it done.

Vendor response

Thanks for sharing your generous feedback, Christian - we're thrilled to hear your event was a success! To keep the momentum going next year, please note that your SignUp plans will be saved and you can quickly refresh them with new dates or pass them to next year's event organizers! Thanks for your Good work in partnering to fund cerebral palsy research!

JC
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Jill C.

Government Administration, 1,001-5,000 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SignUp.com

Will 100 percent be using again for our Giving Tree each year!

Reviewed 4 years ago

From beginning to end, the assistance I received from the company was a tremendous help and made it quite simple to achieve a successful outcome! Even the billing is quick, easy and flexible!

Pros

The online assistance was phenomenal, they answered all my questions quickly and in full. They also allowed me to set up a 1on1 with a trainer on how best to utilize the program. The autonomy of the individuals was a huge plus as well as the ability to customize the verbiage for both signing up as well as theyconfirmation email the individuals received was an added bonus!

Cons

None of the features were truly difficult although the initial understanding of exactly what the program was capable of required a meeting with and assistance from one of the trainers. But that was also very quick and simple as once I provided all the info, they set the rest of it up from their end and was so fast and easy!

Vendor response

Jill, Thank you for the positive feedback! We love being able to support do-gooders like yourself - Giving Tree SignUps are especially near and dear to our hearts since they help bring a little joy to many families during the holidays. "Quick, easy and flexible" is what we strive for in our tool, and our amazing customer support team goes above and beyond to make sure it is. I'm so glad to hear you had such a great first experience and that you plan to return for future event planning! Please reach out if we can be of assistance. Tara M. Marketing Manager

JC
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Jennifer C.

Nonprofit Organization Management, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SignUp.com logo

SignUp.com

Signup.com for Volunteer and Donated Item Management

Reviewed 7 months ago

Overall, I prefer this site to signup genius. I would love to use more of the features available under the paid version of the sulfur, but the cost of those features would not pay itself off for our small organization. The free version works well enough for us.

Pros

This site is great for creating sign ups for volunteers and donated items. The list are easy to set up on the web version. The sign-up list are archived and can be copied for future use, which is a huge time savings for planning future events! I love that the site automatically send an email three days before an event date to remind people of their commitment. It also provides the ability to mass email anyone on the sign-up list with any additional information about the event or need. I also use the mass email feature to think volunteers and donors at the end of the event. They also have the ability to link several sign-up list under one URL to be shared with the outside world, creating a one stop shop for sign-up list for a given organization.

Cons

Character spacing limits cause me to be creative when posting the sign-up list description and volunteer/donated item titles. The mobile version of the site is tricky to use, but on your phone, you can choose to view the desktop version for greater functionality.

AB
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Aaron B.

Electrical/Electronic Manufacturing, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SignUp.com logo

SignUp.com

Very easy to use, lots of other features available. We pay for the added features ans is worth it.

Reviewed 7 years ago

The waiver part of it being integrated in and the ability to copy from year after year.

Pros

Easy of use. The paid features, especially the waivers is nice. We have over 200 volunteers and having to do the paper waivers was time consuming.

Cons

Mobile app is different and takes some getting used to. It does not work the same as the web interface.

JM
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John M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SignUp.com

A No Brainer

Reviewed 8 years ago

If you need to track volunteer hours and activities this is the product to use. Very simple to set up and use. Great reports. And the customer service department is very responsive . I took over as the administrator for our schools volunteer program, and signup.com made the transition very painless while still ensuring that they didn't turn over our schools data to just anyone.

Pros

No pros were added to this review

Cons

No cons were added to this review

BB
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Becky B.

Primary/Secondary Education, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SignUp.com logo

SignUp.com

Great experience!

Reviewed 4 years ago

I’ve used SignUp to organize the appointments for my PTCs. I felt that it made everything run smoothly and that it took so much off my shoulders. I like the updates it sends to me as well as the reminders to the parents. It made a very tedious job run much more smoothly. Thank you!

Pros

The ease of individuals signing up for an appointment time that worked well for them.

Cons

I had trouble with managing the slots when a parent emailed me about a needed change. I’m sure it’s possible, I just didn’t see how to do it easily.

Vendor response

Thanks for using SignUp and for taking the time to share your experience, Becky! To take some of the manual appointment management off your plate, we allow participants to change their own spots. (See https://signuphelp.zendesk.com/hc/en-us/articles/202193314--How-do-I-make-changes-to-my-spots-or-cancel-my-shift-or-appointment-for-Participants) We'd love to share some best practices to speed up/simplify your process. Please contact Diana Schlott, our Customer Champion, the next time you're getting ready to plan a SignUp and she can assist. Diana can be reached at Support@SignUp.com. In the meantime, our Help Center also provides lots of useful info for organizers: https://signuphelp.zendesk.com/hc/en-us/categories/200044579-I-am-an-Organizer-Coordinator-Teacher Thank you for all you do. We love our teachers! Tara Marketing Manager

DM
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Dawn M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SignUp.com

Vancouver International Women in Film Festival 2017

Reviewed 8 years ago

This is the third year in a row that I have used Signup for the volunteer requirements at the festival. It is easy to use, easy to manage and makes my life as volunteer coordinator so simple.

Pros

Ease of use and the fact that it's free to use.

Cons

Nothing

JH
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Jill H.

Nonprofit Organization Management, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SignUp.com logo

SignUp.com

Signup.com has made a very difficult job (keeping up with signup lists) so much easier.

Reviewed 7 years ago

The ability to schedule our events effortlessly and flawlessly.

Pros

It tracks, reports, and emails once you setup the occasion. A brilliant system that assists with time management.

Cons

There isn't a manual! I "locked" myself out of my own form. The support required so much information that I re-created the report!

JL
AvatarImg

Jenie L.

Libraries, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SignUp.com logo

SignUp.com

Organizing volunteers for Library Book Sale with ease

Reviewed 6 years ago

The product is easy to setup and our volunteers find it simple to use. We have been using this service for 3 years and have found it to be a BIG time saver. We shotgun out an email through sign-up.com to all of our registered volunteers. They can go the the sign-up area and choose which shifts they wish to volunteers. We have an active record of our volunteers spots that are filled and the volunteer receives a reminder email a few days before their volunteer shift. The biggest benefit is that I can clone previous events where we typically have the same need for volunteers. Simply change the dates for the event and all of the open shifts are automatically placed into the cloned event. WOW! Love this service!

Pros

The best thing about this product is that it is SO easy to use and setup. Our volunteers enjoy the ease of online sign-ups and the helpful reminders when their shift is near.

Cons

I love everything about the service. I have nothing negative to share.

CK
AvatarImg

Cherry K.

Primary/Secondary Education, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SignUp.com logo

SignUp.com

Outstanding Site to help with volunteer coordination!

Reviewed 5 years ago

I have been using Signup.com (formerly VoluneerSpot.com) for 9 years now in my volunteer role as the International Baccalaureate (IB) & Advanced Placement (AP) Exam Proctor Coordinator for our high school. It has been an excellent tool for me and I am most grateful to your team. Signup.com has allowed me to successfully help my kids’ school find parent proctors to help administer the IB and AP tests for the past 9 years. On an average, I needed to fill about 160 proctor spots every exam season which is over a 5-week period in the months of April and May. Signup.com allows me to connect with the parents effectively and efficiently months before the exam period starts. It also helps me manage with ease once the parents start signing up. I especially like the option of being able to lock dates to avoid parents arbitrarily canceling their spots the day before their assignment.

Pros

Ease of use; flexibility in setting up spots; option to lock signups; reports created especially the export feature; being able to monitor who has read the emails sent via the site; being able to send messages and invitations so easily - choose recipients

Cons

The limitation on the number of emails that you can upload all at once.

Vendor response

Thanks for your Good work supporting the IB and AP students, Cherry! We appreciate your generous feedback and loyalty to our service. For future reference, you may upload an email list of any size to a Contact List and then invite people to your SignUp directly from the Contact List. Thanks for your review!

PC
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Paul C.

Political Organization, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SignUp.com

Sign up for SignUp

Reviewed 6 years ago

I needed to get volunteers to sign up for one-hour sessions over three days. It was easy to set up and 80% of people found it easy to use. I ended up with l 64% of my slots filled and easily.filled.in the rest by talking to the existing volunteers.

Pros

It's easy to use and has many good features.

Cons

Some people failed to find there way around it. For example they didn't see that I was.looking for volunteers in several days.

BS
AvatarImg

Bill S.

Fund-Raising, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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SignUp.com

Yarmouth Tennis Loves SignUp.com!

Reviewed 2 years ago

We have used this program for three years to sign up volunteers to work at our non-profit parking site during the Yarmouth Clam Festival. It has provided us an easy way for sign ups, reminders, and verification. We definitely will use it again. We couldn't do this with out it!!

Pros

Exceptionally easy signup process! Love the reminders to volunteers and the print out sheets of the schedule are great!

Cons

As the organizer, it took a little time to get use to the sequence needed to set up the schedule, but nothing major.

Vendor response

Bill, thank you for taking the time to leave your feedback. We are thrilled to hear that SignUp has made volunteer management for your Clam Festival easier over the past few years, and look forward to doing so for many years to come! Tara M. SignUp Marketing Manager

JM
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Julie M.

E-Learning, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SignUp.com

Useful for Online appointments

Reviewed 4 years ago

Thank you so much for your incredibly easy to use website. The parents of my students were able to sign up for testing time slots without a hitch. Being able to print the schedule really helped me as well.

Pros

Easy to set up Easy to share Easy to check

Cons

No current complaints. I would love to be able to create one day of appointments and copy it to the next but I am not fully sure this is not possible as I have not explored the site in full.

Vendor response

Julie, thank you for leaving a positive review! Teachers (and room parents) are the reasons we started SignUp and we love hearing how our tool is making your role a little easier. You can copy a day of appointments to a new day or SignUp! This helpdesk article will walk you through the process: https://signuphelp.zendesk.com/hc/en-us/articles/202840320-Can-I-copy-a-day-s-plan-ToDo-ToBring-items-to-a-new-day-or-new-SignUp- If you need further assistance, feel free to peruse the Knowledge Base or reach out to our amazing customer support team at support@signup.com. Tara McAdams SignUp Marketing Manager

TR
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Tracey R.

Events Services, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SignUp.com

SignUp.com made planning our even much easier

Reviewed a year ago

This was our first time using this tool, and everything went very smoothly. It was helpful to have automated reminders, and an email summarizing who had signed up for each item. Our event was a great success!

Pros

The automated communications are tremendously helpful!

Cons

It was a bit challenging to order the items we were requesting people to bring. I had to name the categories alphabetically.

KL
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Karen L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SignUp.com

Fantastic Customer Service Help!!

Reviewed 9 years ago

I have been coordinating our school carnival volunteers for 4 year now and have used volunteerspot from the very beginning. It is perfect for our needs and very easy to use. I love that I can copy the year before and create a duplicate with new dates so I only have to update the current years games/volunteer needs rather than starting over from the beginning. This year I was almost finished and the day before we were going to put the link live for volunteers to sign up the page was inadvertently deleted and panic set in. I contacted customer service and they were able to recover the information that I lost almost instantly and also addressed and corrected some major issues I was having with the sites speed! I would recommend using this site to anyone in need of a sign up site! It is awesome!!

Pros

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Cons

No cons were added to this review

LK
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Linda K.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Another very satisfied SignUp.com User

Reviewed 8 years ago

I have been using this software for about 3 years now to organize the over 200 volunteers who manage our annual charitable event, a used book sale sponsored by the Friends of the Guelph Public Library. Although retired now (and volunteering!) I have worked with LOTS of software people in my nearly 30 years of IT work, and the SIGNUP support team are a notch way above the average in absolutely every way. They answer questions quickly. The FAQ's are actually helpful. The videos are sometimes all you need to understand a set-up issue. As well, they understand that most of the people who use their software are not made of money, and so are willing to allow some flexible payment adjustments if you cannot afford to "Drive the Cadillac" all year round. One thing that is very important is product consistency or improvement. This was a solid product when it was Volunteerspot, but it just keeps getting better. The transition to SignUp was completely seamless, no glitches at my end, and the new features that came along with the change to SignUp make this an excellent volunteer management tool. Do not hesitate to give this a try!

Pros

ease of set-up and use flexibility of set-up options reliability - no down time communication "hooks" (messaging) that is built in uploads of external contact lists very easy and error free

Cons

some of the reporting could be improved, and I am not thrilled that I have to pay the top price to be able to do cross-signup reports. Maybe someday that will become a standard feature.

JW
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Janet W.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Covid Mass Vaccination Centres - Rural Wales

Reviewed 9 months ago

Amazing! It was easy to set up, relatively inexpensive, great customer service. Our volunteers loved the phone app. What a system! If we were short of a volunteer to cover a shift at a particular centre we sent a message to the apps, it pinged on hundreds of phones and usually someone offered to fill the slot in seconds. Ours was one of the first counties in Wales to meet covid vaccination targets - ensuring there were enough wayfinder volunteers at each site to help process people safely was crucial to that success, and Sign Up ensured we could do it. Thank you!

Pros

Initially we tried tracking volunteer using spreadsheets and phone calls. Considering we had three vaccination sites across a rural area and a a very ambitious programme to vaccinate the population in a short timescale and had many hundreds of volunteers, we needed a system which offered effective scheduling, rapid communication and good reporting systems. Sign Up was the ONLY commercially available system to offer this for volunteers - HR software might have worked but was too expensive as it contained lots of features you do not need when mobilising volunteers.

Cons

Nothing! The software is perfect for the application it is designed for - mobilising and managing volunteering!

AC
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Amy C.

Primary/Secondary Education, 11-50 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Parent Teacher Sign Ups

Reviewed 2 years ago
Pros

Easy to use, Saved me time, gives participants the ease of signing up at their convenience, allows participants to see all the time options, sends me the final list in an organize fashion.

Cons

Takes a while to enter in all the times for people to sign up. However, if you repeat the event, you can copy/paste the schedule to a different date.