This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

CanadaHelps Donor Management System

Built for Canadian Charities by a Canadian Charity

see alternatives

CanadaHelps Donor Management System Pricing, Features, Reviews and Alternatives

CanadaHelps Donor Management System product overview

Price starts from

$

99

/momonth
Other

What is CanadaHelps Donor Management System?

CanadaHelps Donor Management System is purpose-built for small to medium-sized charities. Save time and unlock opportunities for more donations. By automating manual tasks like processing donations, sending receipts and managing spreadsheets, your entire team has more time to spend on the thing that matters most: your cause. CanadaHelps DMS provides a 360-view by integrating all donor and donation data including powerful reporting, audience segmentation, email capabilities and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
Documentation
Videos
Live Online

CanadaHelps Donor Management System pricing information

Value for money

4.5

/5

10

Price starts from

$

99

/momonth
Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CanadaHelps Donor Management System features

Functionality

4.6

/5

10
Total Features25 4 categories

Most valued features by users

Reporting & Statistics
Donor Management
Activity Dashboard
Data Import/Export
Campaign Management
Third Party Integrations
Contact Management
Contact Database

Functionality contenders

CanadaHelps Donor Management System users reviews

Overall rating

4.6

/5

10

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.6/10
Rating distribution

5

4

3

2

1

6

4

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Another Home Run for CanadaHelps

Reviewed 2 months ago

The CanadaHelps team has been an incredible partner and a significant resource for our charity. They are personable, responsive and capable. We feel privileged to have a partner that truly "gets" the charitable sector, understands our challenges and promotes our causes.

Pros

Modern, intuitive, powerful, backed by a technical and customer service team that is second to none.

Cons

The Opportunities tab has lots of room for development as a recurring grant management tool.

Vendor response

Thank you for leaving a review Alistair, our Product Team always appreciate your thoughtful feedback. We are so happy to hear that you regard us as a partner and the feelings are mutual - we look forward to our continued partnership!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Guild of the Royal Canadian Dragoons

Reviewed 2 months ago

We looked at commercial software and we stumbled across the DMS after asking CanadaHelps if they knew of a a provider. Perfect solution for our charity given those who work for us are located across Canada. We needed something simple to understand, cloud based and flexible.

Pros

Ease of use, cost, flexibility and support .

Cons

Took a little while to become comfortable using it - takes time to learn anything!

Vendor response

Thank you Dave for leaving a review. We're proud to be serving Canada's charitable sector. We look forward to continuing to support you and the Guild of the Royal Canadian Dragoons.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

New to DMSing

Reviewed 17 days ago

We are able to start generating regular newsletter and fundraising campaigns with greater ease. The on boarding process was longer than expected but the support staff have been great in helping us get to where we need to go.

Pros

It is great to have all our contacts in one place. There is a steep learning curve but I am hopeful it will be worth all the effort! I am grateful for the super support staff helping us along.

Cons

We are working to create new business processes around the DMS. There are a few key part of the software that I would like to see improved including uploading new contacts in bulk (without having to use another email communication program). The placement of 'unsubcribe' feature of the bulk email templates needs to become more flexible so people are unsubscribing to communication without taking the time to even scan it.

Vendor response

Hi Kathy, thank you so much for leaving us a review. We're happy to hear our support team is helping you with the learning curve, that's what we're here for. Also great to hear that newsletter and fundraising campaigns have gotten easier with the CanadaHelps DMS. The feedback you are providing us is very useful. I'm happy to share that we are working on a bulk import tool for the DMS in the near future and the placement of the unsubscribe position should be fixed this or next week so stay tuned! Do reach out to us if you have any other feedback. Thanks again for taking the time to leave a review.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Quick customer service

Reviewed 2 months ago

Sending out our newsletter to over 1400 people is easy and efficient. This is much improved from the system we were using before.

Pros

This software is easy to use. It makes sending out our quarterly newsletter fast and efficient. Responding to donors from the Donor Management System is a breeze as is the ability to customize letters. I would highly recommend the CanadaHelps system to colleagues.

Cons

It can be difficult to customize reports and the information I have to sift through is very extensive.

Vendor response

Thank you for taking the time to leave us a review Kimberley! It's great to hear that we're helping to make things like donor communication easier for your organization and that you would recommend the DMS. We have heard your feedback and improving the reports is in the pipeline! Thanks again for this feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Happy with the switch!

Reviewed 2 months ago

We're really enjoying it and look forward to the improvements that are to come that we don't even know we need yet. We are so happy with the way Canada Helps has taken our feedback to make the system better and I would recommend it to any small charity in a heartbeat.

Pros

As a charity that uses CanadaHelps.org to collect donations, I love that the Canada Helps DMS has a seamless connection to the .org. Our previous CRM did not interact with CanadaHelps.org which led to a lot (I mean a lot) of manual inputting of gifts (including every recurring monthly gift). We also love that Canada Helps DMS is a lot cleaner than our old software, it's relatively user-friendly, and only gets better with time. We have greatly benefitted from the support of our main contact who onboarded our team to the system, and continue to ask questions as they come up. Canada Helps DMS is eager to make our experience as a charity better, and are very open to feedback/suggestions of how to make the product better for charities.

Cons

As with anything new, it took some time to get on board with the DMS, and Canada Helps was still tweaking things to make the system better. It is in a much better place now after working on some improvements, and was WELL worth the time to switch from our old system.

Vendor response

Hi Danielle, thank you for taking the time to leave a review. We're so happy to hear you're enjoying our fundraising tools and DMS. We've definitely come a long way and will continue to take feedback from our charity partners! We have many features and improvements in store.

CanadaHelps Donor Management System FAQs and common questions

CanadaHelps Donor Management System has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription


CanadaHelps Donor Management System has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


CanadaHelps Donor Management System supports the following languages:
English, French


No, CanadaHelps Donor Management System does not have an API available.


CanadaHelps Donor Management System offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Most popular CanadaHelps Donor Management System comparisons

Related categories