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Chariot Reviews

Overall rating

5.0

/5

10

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Reviews by rating

Pros and cons

The team is fantastic and readily available to answer any and all questions.
Chariot was very easy to integrate with our GiveButter fundraising campaign. They also are very proactive in sending supporting marketing materials, tips and virtual follow-ups.
How easy it is for our donors to make their gift.
No features that I think are missing or can be improved.
Chariot doesn't have an option yet for the donors to pay the processing fees.
I feel as though the target audience is difficult to reach. Those with DAF's are not easily reachable.
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10 reviews

Recommended

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Jody W.

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DAF Processor

Reviewed 2 months ago

Positive, easy and user-friendly.

Pros

Chariot was very easy to integrate with our GiveButter fundraising campaign. They also are very proactive in sending supporting marketing materials, tips and virtual follow-ups.

Cons

We just started using it so I'm not sure yet what I like least.

LC
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Latasha C.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Making gift giving easy as 1,2,3

Reviewed 3 months ago

Everyone at Chariot has been very easy to work with. The setup of the program was quick and easy.

Pros

How easy it is for our donors to make their gift.

Cons

Chariot doesn't have an option yet for the donors to pay the processing fees.

ML
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Mikaela L.

Nonprofit Organization Management, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chariot is helping us get to DAF Zero!

Reviewed 2 months ago
Pros

The product is really easy to set up and to use, and the fees charged are minimal-- on par with regular credit card processors

Cons

Thus far I haven't found any missing features. They're continuing to integrate more popular DAFs, so I'd say I'm eager for the expansion of the integration list

SF
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Sherri F.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chariot is a game changer!

Reviewed 3 months ago

The team is fantastic and readily available to answer any and all questions.

Pros

As a small non-profit, Chariot has opened doors for me to easily receive small donations from donor-advised funds. Their product is easy to use on my end and includes all of the information that I need when a check is received to properly and easily thank my new donors.

Cons

Currently, it is still new. I look forward to it being part of all donor-advised funds in our community so it makes giving easier for people to give small amounts more frequently.

KO
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Kwaku O.

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool for nonprofits trying to tap into DAFs

Reviewed 3 months ago
Pros

Very easy to use once connected to stripe. Very helpful and easy to send a link around to potential donors without having to do much explaining. Even though it takes a fee only on donations received, it's a very reasonable one that's comparable to other payment processing software.

Cons

Still doesn't have integrations with Donorbox and other platforms we use, but that will hopefully come in a future update!

KL
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Keven L.

Biotechnology, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We're rooting for Chariot!

Reviewed 3 months ago
Pros

Set up and integration was really easy. The Chariot team was gracious with their time to walk us through the product. The system is evolving really quickly.

Cons

We have nothing bad to say at the moment.

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Briana F.

Nonprofit Organization Management, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Opening up so many avenues!

Reviewed 2 months ago

Great--helpful team and very early on in our use, we were able to team up with Chariot for our early year fundraising efforts

Pros

Love that we can now account for our DAF-issued contributions real-time, something we've never been able to do since our inception

Cons

Donors have to choose between contributing through DAF on our giving page or making their gift recurring

NF
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Nate F.

Financial Services, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Seamless DAF Integration!

Reviewed 3 months ago
Pros

- Easy to onboard my nonprofit and embed DAF donations in website / solicitations- Making donations from my DAF directly is now much quicker and simpler

Cons

No features that I think are missing or can be improved.

SM
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Shua M.

Nonprofit Organization Management, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great and Helpful Product

Reviewed 3 months ago

Amazing

Pros

It's so easy to use, and really fixes a flaw in donor advised giving. It makes the process simple and easy!

Cons

Excited for even more intuitive embeddment

EM
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Eli M.

Food & Beverages, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of Chariot

Reviewed 3 months ago
Pros

Chariot helps us reach donors with ease!

Cons

I feel as though the target audience is difficult to reach. Those with DAF's are not easily reachable.