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CharityTracker vs Snowball Comparison

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Overview

Easy-to-use & HIPAA-compliant human services/social services cloud case management software. Designed for nonprofits to record...

Snowball is a cloud-based fundraising software that helps nonprofit organizations collect donations via text messages, campaigns,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

20

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

605

334

62

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

5

4

3

2

1

10

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I like the barcode scanner component, it makes it really easy to find clients. I also like the way it integrates with all of the other charities in the community and helps us coordinate.
It's a great way to communicate a need to multiple agencies/users at the same time. It's a great informational database as well.
I like the ability to be able to track my events, the mobile access, and the ease of use and functionality.

Pros

Snowball is a great product that makes it that much easier to raise money via text-to-give and other useful features. They provide a great customer and user experience.
Snowball tools helped Encuentro take our fundraising activities to the next level - super easy to use and set-up campaigns and I love the text to give feature and online auctions.
Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.

Cons

Some of the features are blurry and look oldschool.
The only thing I dislike about the program is when someone posts on the board, they don't set a date for the post to be deleted, and the post just remains there forever.
I am a mobile connoisseur and primary use a phone for most things. It is very annoying scrolling and resizing pages to read each part.

Cons

My organization is still charged the processing fees. I would imagine this is "industry standard.
Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with the need to refund.
Sadly, it just was not robust enough for our needs.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features45
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Campaign Management
  • Case Management
  • Case Notes
  • Child Welfare Management
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Demographic Data
  • Document Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Electronic Signature
  • Email Alerts
  • Event Management
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • ID Scanning
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Program Management
  • Progress Reports
  • Progress Tracking
  • RFID Scanning
  • Real Time Reporting
  • Records Management
  • Recurring Giving
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Search/Filter
  • Volunteer Management
  • Total features20
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Campaign Management
  • Case Management
  • Case Notes
  • Child Welfare Management
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Demographic Data
  • Document Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Electronic Signature
  • Email Alerts
  • Event Management
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Goal Setting / Tracking
  • HIPAA Compliant
  • ID Scanning
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Program Management
  • Progress Reports
  • Progress Tracking
  • RFID Scanning
  • Real Time Reporting
  • Records Management
  • Recurring Giving
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Search/Filter
  • Volunteer Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

CharityTracker vs. Snowball

See how CharityTracker and Snowball stack up against each other by comparing features, pricing, ratings, integrations, security & more.