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ChMS vs Subsplash Comparison
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Overview
Church Community Builder is an online church management software focused on connection and communication inside and outside of the church
Subsplash is a complete cloud-based solution that allows churches around the world to host, manage, & publish files, using...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Logan M.
Cons
Cons
Key features
- Total features23
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Attendance Management
- Attendance Tracking
- Child Check-in
- Communication Management
- Contact Database
- Contact Management
- Credit Card Processing
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Donation Management
- Donation Tracking
- Donor Management
- Electronic Payments
- Email Management
- Email Marketing
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Financial Reporting
- For Nonprofits
- For Religious Organizations
- Forms Management
- Member Communication
- Member Directory
- Member Portal
- Membership Management
- Mobile Access
- Mobile Giving
- Multi-Location
- Online Calendar
- Online Forms
- Online Giving
- PCI Compliance
- Payment Processing
- Personalization
- Pledge Management
- Real Time Data
- Recurring Giving
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting/Analytics
- Small Group Management
- Social Media Integration
- Third Party Integrations
- Transaction History
- Volunteer Management
- Website Integration
- Website Management
- Worship Planning
- Total features53
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Attendance Management
- Attendance Tracking
- Child Check-in
- Communication Management
- Contact Database
- Contact Management
- Credit Card Processing
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Donation Management
- Donation Tracking
- Donor Management
- Electronic Payments
- Email Management
- Email Marketing
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Financial Reporting
- For Nonprofits
- For Religious Organizations
- Forms Management
- Member Communication
- Member Directory
- Member Portal
- Membership Management
- Mobile Access
- Mobile Giving
- Multi-Location
- Online Calendar
- Online Forms
- Online Giving
- PCI Compliance
- Payment Processing
- Personalization
- Pledge Management
- Real Time Data
- Recurring Giving
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting/Analytics
- Small Group Management
- Social Media Integration
- Third Party Integrations
- Transaction History
- Volunteer Management
- Website Integration
- Website Management
- Worship Planning
Integrations
- Total integrations19
- Authorize.Net
- Blackbaud CRM
- Blackbaud Raiser's Edge NXT
- Bloomerang
- Constant Contact
- DonorHub
- Gmail
- Google Analytics 360
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- PayPal
- Planning Center
- QuickBooks Online Advanced
- Quickbooks Online
- Salesforce Sales Cloud
- Salesforce.org Nonprofit Cloud
- Stripe
- Zapier
- Total integrations5
- Authorize.Net
- Blackbaud CRM
- Blackbaud Raiser's Edge NXT
- Bloomerang
- Constant Contact
- DonorHub
- Gmail
- Google Analytics 360
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- PayPal
- Planning Center
- QuickBooks Online Advanced
- Quickbooks Online
- Salesforce Sales Cloud
- Salesforce.org Nonprofit Cloud
- Stripe
- Zapier
Alternatives
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User reviews that mention these apps
Dave A.
Religious Institutions, 11-50 employees
Used weekly for 2+ years
Review source
Share this review:
It met our needs for a while but we became disappointed after several years and have recently moved to Planning Center.
CCB was the first ChMS we used as a new church start-up 13 years ago. It met our needs. Check-in was essential as well as online contributions.
Over time we became disappointed by the slow progress in rolling out product improvements. Service planning / scheduling in CCB was inadequate so we used Planning Center. There was no integrated mobile app so we used Subsplash. Process queues and reporting was very cumbersome to use. The merger with Push Pay was the catalyst for us to look at alternatives due to our negative experience with Push Pay when search for a mobile app solution.
Tiffanie L.
Religious Institutions, 1-10 employees
Used monthly for 1-2 years
Review source
Share this review:
Horrible. Customer Service is awful and they are unwilling to work with you. Basically a scam for churches.
Never even used it. They took forever to set it up so by the time we got to use it and realize we don't like it, it was too late to cancel. They are scamming churches.
We have had church community builder for almost 2 years. Part of that was the setup time, then we launched... We hated it. It was challenging to use and didn't work for our church. I tried to reach out and figure out what we could do to fix it. They never respond! I have been trying to cancel my services for over a year. As soon as someone responds, they find out what's going on and stop responding. We have never used the software at our church, other than the giving, and we don't want to. I have never had worse customer service in my life. If you are thinking about using this company, don't. Use Breeze or Subsplash or literally anyone else.
Jonathan A.
Religious Institutions, 11-50 employees
Used weekly for 1-2 years
Review source
Share this review:
Great external communication and mobile app platform, but became too expensive and time consuming to manage it along with the rest of our data.
You can easily set up a mobile app that has great media management and push notification options.
User info can’t be linked to any external database (i.e. giving, account info, user notes, etc), so you have to run everything through them (which currently is not robust enough of a ChMS).
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