Most popular features of all Nonprofit apps
25 reviewers had the following to say about Church Community Builder's features:
Comprehensive data management that's accessible anywhere.
Pros
Metrics feature, Process Queues, Group Management, ability to sync calendars, mail merges, attendance tracking, Guest follow up, financial reports.
Cons
The ability to customize emails (Ex. fonts, logos, etc ) takes a bit of knowledge in coding
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
CCB allows our church an easy way to view and contact people who attend our church, track donations, provide a safe and secure way to check in children at events (including services), manage our room use, schedule volunteers, allow groups to communicate and share files, and solves the online sign-up and payment issues.
Pros
Here's just a few: - Ease of Child Check-in - API's - Online Registration/Forms (with payment) - Online Giving (integration with processors like PushPay!)
Cons
Hard to find a major fault, but would love to see a more robust Room/Event Management System and "If, Then" ability on forms.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
After massive changes to one of our most needed tools using this software key features were no longer supported. Even when moving from Beta tested features to fully released functionality changes were ongoing over months making it necessary to continuously figure out how features worked and duplicating our work efforts. In my opinion working with this company has cost us valuable time and effort for a small organization.
Pros
When we originally began using the product it allowed for members to control data and volunteer rolls .
Cons
Totally changed volunteer management functions, massive software changes made training volunteers on use prohibitively difficult for our organization.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Also, integrating with social through an app would be a huge step forward - CCB is not a social platform and we don't want them to become one.
Pros
I like the group management, financial management, most things about the profiles.
Cons
An app that would let them know they have messages, show their volunteer schedule, and allow them to update contact info would be killer.
Rating breakdown
It allows you to be able to track all of data points you need, has a great event management system, a great volunteer scheduling system, a build in business intelligence system (called Metrics), and a unique system for managing manual processes.
Pros
Church Community Builder has a bunch of great features that I could list out 1 by 1, but if I had to pick what I like most about the software, it's their commitment to updates. The release a new update every 8 weeks. Sometimes the updates are bug fixes, which you expect a software company to release, but often they are new features. It's this persistence in bettering their product, that has given me the most confidence in the company. I know they are working on the features that their customers want.
Cons
Our church has worked hard on branding and Church Community Builder (CCB) doesn't support it much.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Member tracking, management. Great data mining capabilities.
Pros
Process Queues are key to connecting with our guests, and help us keep track of all key activities. They are an important point in differentiating this product from others available.
Cons
Metrics are tougher to get working as they made us think through our organization differently - and we then made some changes and it took us longer to roll out. Each metric has a graph, and therefore is visual - which makes a big difference in assimilation. We're rolling out more and more of them as time goes by.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
We have used CCB for about 4 years and are still with them but please know you are going to want something one day that you cannot get due to limitations. If you can live with that and we have this is a pretty good system.
As time has gone on, CCB's relevance within the church management industry has faded.
Pros
CCB's ability to run detailed reports and custom searches is a strong feature.
Cons
The design, interface and usability of CCB is stuck in 2010.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I don't know how we would keep track of all our guests, events, followups, volunteers, etc. without CCB.
Pros
Users can track contacts, task queues, email contacts, integrate forms and form reports, track rooms and resources, and track donations.
Cons
CCB is so robust that it can be clunky and difficult to learn all of its capabilities. I don't even have complete administrator functionalities in our corporate account, and CCB's uses are already extensive.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Good product that keeps getting better. Happy with CCB's ongoing development directions, and support for their product.
Pros
. -> Excellent support for small groups -> Attendance recording information for groups and events -> Event invitations and RSVP management -> Search for people using gifts, skills, talents -> Good privacy support, and control of access to information -> Good website integration functionality -> Highly flexible mechanisms for defining processes -> Remotely hosted.
Cons
-> no rostering functionality -> Giving/payment functionality available but not supported outside the US. -> SMS notifications not supported outside the US
Rating breakdown
Update: Since this post, Church Community Builder has added rostering (volunteer scheduling) and has had multiple updates and improvements on it since then.
It's a good program. Flexible for churches of all sizes. The site allows smaller churches to offer "big church" features online.
Pros
Centralized database, Calendar, and Facility management.
Cons
Lack of media file management (media player for video / music files) .
Rating breakdown
Hi Jon, thanks for your review!
We hear you on the social integrations and UI. We're continually developing new features and integrations, and working to make the software as intuitive as possible.
Keep up with improvements here: http://updates.ccbchurch.com/
scale church processes, more effective record management, and improvement to assimilation and communities.
Pros
Best feature is now their new free mobile app experience for church leaders to truly manage everything from tracking engagement, taking care of the needs of their groups or ministries, to helping drive the work of the church on a day to day basis.
Cons
I know it's already part of the roadmap and coming soon, but I can't wait to see 2 additional smaller features in the mobile platform - to handle event management and volunteer scheduling.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
We've been very happy with CCB over the past several years and highly recommend them for churches of all sizes. They've helped us get a lot more organized and take better care of people.
Pros
Everything is easy to find and use, and tons of free training videos are available for people who need a little help. API access is available for certain core services (though some additional API access would be nice).
Cons
The check-in system requires that several settings be entered every time, which confuses volunteers. Custom reporting is somewhat limited.
Rating breakdown
Otherwise, a more robust service may be necessary for integration purposes.
Pros
It offers a lot of functionality and options for small to medium size churches, including forms with good database management and a decent UI.
Cons
It has some pretty limited integration options if you're a larger church who may be creating custom web applications.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Pros
The software is constantly being improved with feature enhancements and more robust mobile capabilities.
Cons
It is definitely user-friendly church management software, but advanced searches are still somewhat confusing.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Pros
Church community builder is continually improving efforts making church data management simple.
Cons
I would love to be able to complete or register multiple people at one time and have an electronic signature feature for forms
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Effective Church Management tool that enables the organization to care for the individuals who walk through our doors.
Pros
Platforms for communicating with congregation, managing events, groups and facilities.
Cons
Some of the feature are a "light" version which requires us to continue to use 3rd party solutions for specific applications such as email campaigns and some volunteer scheduling.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We knew we were taking on a big project when we adopted Church Community Builder as our go to management solution but the intuitive way the system works has made it a relatively stress-free process.
Pros
vast integration of one stop shopping for church management needs Quick access to people via the Lead App.
Cons
Doesn't work with Canadian banks for interact transactions leaving only the more expensive credit card option.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Individuals can update their own profile, group leaders can take attendance electronically, ease of managing contributions, efficiency in reporting and collecting data.
Pros
integration of donate and give into software, forms, used for registering for events, community login, group interaction, ease of searching and advanced search criteria, ability to build depth with number of fields, process queues, texting, schedules, positions, needs, invitations
Cons
Ability to report on people split out by attendance to a class level or group level.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Christopher,
Thank you for taking time to share your review, we appreciate it!
We are happy to hear our software is a huge improvement over what you previously used.
There are check-in reports that can be accessed from a manned station where you see attendance for each group/event and service times. Just turn on the reports tab within your check-in set up and you will have access to wonderful reports!
Have a wonderful week,
Pam Flanery
Great cloud church management system
Pros
Cloud based Profile , Financial Management and Calendar have been very helpful in congregational management.
Cons
Getting users to understand and change communication settings is cumbersome.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Records management
Pros
They have great support, but honestly it's a pretty average system compared to some of the other choices available to churches.
Cons
Does not easily integrate into your existing website.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Financial reporting, tracking of members and other events. Calendar use and facility management.
Pros
The ability to do everything in one place is a huge benefit when running reports and comparisons year over year.
Cons
The vastness of it. It is sometimes overwhelming training new people the ins and outs of the software. Sometimes, it is difficult for new members and staff to navigate through the many levels.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
People management is really robust & fairly intuitive.
Cons
When new features are released & the interface is changed, I'd prefer to have to option of sticking with the old format on a more permanent basis.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
CCB made my life as a leader easier! I can track better, plan better, and execute better bc of the features offered!!
Pros
CCB is simply the best option for church management solutions!
Cons
CCB could offer better ability to move a group into a process que automatically.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
