Most popular features of all Nonprofit apps
25 reviewers had the following to say about Church Community Builder's features:
Pros
Metrics feature, Process Queues, Group Management, ability to sync calendars, mail merges, attendance tracking, Guest follow up, financial reports.
Cons
The ability to customize emails (Ex. fonts, logos, etc ) takes a bit of knowledge in coding
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Good product that keeps getting better. Happy with CCB's ongoing development directions, and support for their product.
Pros
. -> Excellent support for small groups -> Attendance recording information for groups and events -> Event invitations and RSVP management -> Search for people using gifts, skills, talents -> Good privacy support, and control of access to information -> Good website integration functionality -> Highly flexible mechanisms for defining processes -> Remotely hosted.
Cons
-> no rostering functionality -> Giving/payment functionality available but not supported outside the US. -> SMS notifications not supported outside the US
Rating breakdown
Update: Since this post, Church Community Builder has added rostering (volunteer scheduling) and has had multiple updates and improvements on it since then.
Individuals can update their own profile, group leaders can take attendance electronically, ease of managing contributions, efficiency in reporting and collecting data.
Pros
integration of donate and give into software, forms, used for registering for events, community login, group interaction, ease of searching and advanced search criteria, ability to build depth with number of fields, process queues, texting, schedules, positions, needs, invitations
Cons
Ability to report on people split out by attendance to a class level or group level.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Christopher,
Thank you for taking time to share your review, we appreciate it!
We are happy to hear our software is a huge improvement over what you previously used.
There are check-in reports that can be accessed from a manned station where you see attendance for each group/event and service times. Just turn on the reports tab within your check-in set up and you will have access to wonderful reports!
Have a wonderful week,
Pam Flanery
While we agreed to disagree about some points about support communication, at least they take criticism seriously, and that gives me a lot of cause for hope so I modified this review.
Pros
I like the group management, financial management, most things about the profiles.
Cons
Secondly, there such a lack of feature support for Facebook, especially in the API. I don't want users to access Facebook from CCB, I want them to access CCB from Facebook.
Rating breakdown
Comprehensive data management that's accessible anywhere.
We have used CCB for about 4 years and are still with them but please know you are going to want something one day that you cannot get due to limitations. If you can live with that and we have this is a pretty good system.
Member tracking, management. Great data mining capabilities.
Pros
Process Queues are key to connecting with our guests, and help us keep track of all key activities. They are an important point in differentiating this product from others available.
Cons
Metrics are tougher to get working as they made us think through our organization differently - and we then made some changes and it took us longer to roll out. Each metric has a graph, and therefore is visual - which makes a big difference in assimilation. We're rolling out more and more of them as time goes by.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
We knew we were taking on a big project when we adopted Church Community Builder as our go to management solution but the intuitive way the system works has made it a relatively stress-free process. We haven't even used all of the various modules and we feel like we are getting our monies worth and more.
Pros
vast integration of one stop shopping for church management needs Quick access to people via the Lead App.
Cons
Doesn't work with Canadian banks for interact transactions leaving only the more expensive credit card option.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
It allows you to be able to track all of data points you need, has a great event management system, a great volunteer scheduling system, a build in business intelligence system (called Metrics), and a unique system for managing manual processes.
Pros
Church Community Builder has a bunch of great features that I could list out 1 by 1, but if I had to pick what I like most about the software, it's their commitment to updates. The release a new update every 8 weeks. Sometimes the updates are bug fixes, which you expect a software company to release, but often they are new features. It's this persistence in bettering their product, that has given me the most confidence in the company. I know they are working on the features that their customers want.
Cons
Our church has worked hard on branding and Church Community Builder (CCB) doesn't support it much.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It's a good program. Flexible for churches of all sizes. The site allows smaller churches to offer "big church" features online.
Pros
Centralized database, Calendar, and Facility management.
Cons
Lack of media file management (media player for video / music files) .
Rating breakdown
Hi Jon, thanks for your review!
We hear you on the social integrations and UI. We're continually developing new features and integrations, and working to make the software as intuitive as possible.
Keep up with improvements here: http://updates.ccbchurch.com/
CCB allows our church an easy way to view and contact people who attend our church, track donations, provide a safe and secure way to check in children at events (including services), manage our room use, schedule volunteers, allow groups to communicate and share files, and solves the online sign-up and payment issues.
Pros
Here's just a few: - Ease of Child Check-in - API's - Online Registration/Forms (with payment) - Online Giving (integration with processors like PushPay!)
Cons
Hard to find a major fault, but would love to see a more robust Room/Event Management System and "If, Then" ability on forms.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Order and Communication and Team Unity
Pros
My favorite is the mix of features, specifically the process queues and forms, with the capability of automations.
Cons
Reports. The attendance and events reports are challenging to pull information that makes our tech team happy.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Very intuitive and easy to use, regardless of one's age (very important in church environments).
Pros
Very easy to use, snd well thought out (like it was actually designed through input from many different church workers - from small to very large congregations).
Cons
Mobile interface could use improvemrnt, especially on smaller devices so that UI/UX is more similar across devices/platforms.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
We've been very happy with CCB over the past several years and highly recommend them for churches of all sizes. They've helped us get a lot more organized and take better care of people.
Pros
Everything is easy to find and use, and tons of free training videos are available for people who need a little help. API access is available for certain core services (though some additional API access would be nice).
Cons
A full report generator would be a nice additional feature, or possibly read-only SQL query access.
Rating breakdown
Ease of use and powerful reporting
Pros
We love that it doesn't have the look or feel of typical database and how user friendly it is.
Cons
As the data guru I still find some frustration with how certain reports are built or why I can't include certain fields or columns when I am building a custom report.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Effective Church Management tool that enables the organization to care for the individuals who walk through our doors.
Pros
Actively improving the mobile experience.
Cons
Some of the feature are a "light" version which requires us to continue to use 3rd party solutions for specific applications such as email campaigns and some volunteer scheduling.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
CCB is a terrific platform with intuitive controls and a wide range of possibilities.
Pros
The platform is beautiful and easily customizable.
Cons
CCB is very selective. They want to partner with churches, but only ones whose vision will fit the kind of ministry they have built CCB to support. They are not snobs by any stretch, but they take a few conversations to make sure you are a fit for each other.
Rating breakdown
Time used: Less than 6 months
Likelihood to recommend
Recommendations to others considering Church Community Builder
It's a great investment for any church, but it's intensive. Have the first few conversations to see if the fit is there first, then see if the other details fall into place.
Drew,
Thank you for your feedback!
Now our attendees and give electronically in the services using our church app, and their giving is automatically recording in CCB.
Pros
Database Church directory Volunteer scheduling
Cons
Mobile-friendliness
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you for your review Leah.
We are excited about the upcoming releases that will definitely make us more mobile friendly!
Thank you for all you do to impact the Kingdom,
Pam Flanery
Pros
Ease to interface with Secure Give and we live the giving feature for automatic gifts.
Cons
Our members have found CCB to not be very intuitive, but the recent updates have made a bit easier.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
scale church processes, more effective record management, and improvement to assimilation and communities.
Pros
Best feature is now their new free mobile app experience for church leaders to truly manage everything from tracking engagement, taking care of the needs of their groups or ministries, to helping drive the work of the church on a day to day basis.
Cons
I know it's already part of the roadmap and coming soon, but I can't wait to see 2 additional smaller features in the mobile platform - to handle event management and volunteer scheduling.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Pros
The software is constantly being improved with feature enhancements and more robust mobile capabilities.
Cons
It is definitely user-friendly church management software, but advanced searches are still somewhat confusing.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Pros
Set up process, capabilities, simple design, communication tools and integration of other tools such as online giving
Cons
It's not an inexpensive system and we've experienced issues with the limit on customer service contacts
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
I love the check-in process. I also like the Process Queues.
Cons
The scheduling of volunteers and the mobile experience for our regular members.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
As an example of ease-of use, our children/youth check-in was running well with another application but we wanted our full attendance in CCB.
Cons
A few things that are already on their list to improve: - full mobile features - already rolling these out - Improved/Full giving capabilities (app, text-to-give, web, kiosk) so that we don't need a separate vendor/app for this
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Church community builder is continually improving efforts making church data management simple.
Cons
I would love to be able to complete or register multiple people at one time and have an electronic signature feature for forms
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
