Church Community Builder Features

Church Community Builder

Web-based church management software

4.35/5 (404 reviews)

Church Community Builder Feature Summary

  • Volunteer scheduling
  • Outreach & follow-up
  • Donation management
  • Event management
  • Private online groups
  • File upload and sharing
  • Mass SMS
  • Online giving
  • Public church calendar
  • Check-in system
  • Attendance tracking
  • Custom reporting
  • Invites by email
  • Group calendars
  • Name badge printing
  • Discussion forums
  • Event summaries
  • Drag-and-drop form creation
  • API access
  • Online photo directory
  • Individual and family profiles
  • Role-based access permissions

Competitor Feature Comparison

API
Access Control
Attendance Management
Automatic Notifications
Barcode Scanning
Customizable Reporting
Drag & Drop Interface
Email Integration
Label Printing
Labeling
Online Forums
Personalized Profiles
Reminders
Summary Reports
Tagging
User Photos
Learn moreCompare App
API
Access Control
Attendance Management
Automatic Notifications
Barcode Scanning
Customizable Reporting
Drag & Drop Interface
Email Integration
Label Printing
Labeling
Online Forums
Personalized Profiles
Reminders
Summary Reports
Tagging
User Photos
Visit WebsiteCompare App
API
Access Control
Attendance Management
Automatic Notifications
Barcode Scanning
Customizable Reporting
Drag & Drop Interface
Email Integration
Label Printing
Labeling
Online Forums
Personalized Profiles
Reminders
Summary Reports
Tagging
User Photos
Visit WebsiteCompare App

Church Community Builder Feature Reviews

25 reviewers had the following to say about Church Community Builder's features:

Mark Einersen

Full featured software that can really benefit your ministry if you use it intentionally.

2017-10-26

Comprehensive data management that's accessible anywhere.

Pros

Kids check-in, forms, reports, comprehensive people profiles, contributions, groups, and mobile platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Micah Fauscett

This software has become the backbone of our ministry

2017-10-19

Pros

Metrics feature, Process Queues, Group Management, ability to sync calendars, mail merges, attendance tracking, Guest follow up, financial reports.

Cons

The ability to customize emails (Ex. fonts, logos, etc ) takes a bit of knowledge in coding

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Santy

CCB Rocks!

2018-11-13

CCB allows our church an easy way to view and contact people who attend our church, track donations, provide a safe and secure way to check in children at events (including services), manage our room use, schedule volunteers, allow groups to communicate and share files, and solves the online sign-up and payment issues.

Pros

Here's just a few: - Ease of Child Check-in - API's - Online Registration/Forms (with payment) - Online Giving (integration with processors like PushPay!)

Cons

Hard to find a major fault, but would love to see a more robust Room/Event Management System and "If, Then" ability on forms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alan Gates

Worked great until massive changes to key functions in my opinion

2019-12-05

After massive changes to one of our most needed tools using this software key features were no longer supported. Even when moving from Beta tested features to fully released functionality changes were ongoing over months making it necessary to continuously figure out how features worked and duplicating our work efforts. In my opinion working with this company has cost us valuable time and effort for a small organization.

Pros

When we originally began using the product it allowed for members to control data and volunteer rolls .

Cons

Totally changed volunteer management functions, massive software changes made training volunteers on use prohibitively difficult for our organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Adrian Gates

Needs work on support and social

2012-12-11

Also, integrating with social through an app would be a huge step forward - CCB is not a social platform and we don't want them to become one.

Pros

I like the group management, financial management, most things about the profiles.

Cons

An app that would let them know they have messages, show their volunteer schedule, and allow them to update contact info would be killer.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Robert Horton

A great overall product that is absolutely necessary for our church.

2018-02-07

It allows you to be able to track all of data points you need, has a great event management system, a great volunteer scheduling system, a build in business intelligence system (called Metrics), and a unique system for managing manual processes.

Pros

Church Community Builder has a bunch of great features that I could list out 1 by 1, but if I had to pick what I like most about the software, it's their commitment to updates. The release a new update every 8 weeks. Sometimes the updates are bug fixes, which you expect a software company to release, but often they are new features. It's this persistence in bettering their product, that has given me the most confidence in the company. I know they are working on the features that their customers want.

Cons

Our church has worked hard on branding and Church Community Builder (CCB) doesn't support it much.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Judy Gilleland

Excellent software. Professionally managed. Easy to use. Well documented. Well supported.

2018-03-28

Member tracking, management. Great data mining capabilities.

Pros

Process Queues are key to connecting with our guests, and help us keep track of all key activities. They are an important point in differentiating this product from others available.

Cons

Metrics are tougher to get working as they made us think through our organization differently - and we then made some changes and it took us longer to roll out. Each metric has a graph, and therefore is visual - which makes a big difference in assimilation. We're rolling out more and more of them as time goes by.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Easy to use but limited

2018-12-12

We have used CCB for about 4 years and are still with them but please know you are going to want something one day that you cannot get due to limitations. If you can live with that and we have this is a pretty good system.

Pros

Open API access.

Cons

Features are limited to what they have and are not as customizable as some other management systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacob Sanders

A clunky powerhouse

2020-02-11

As time has gone on, CCB's relevance within the church management industry has faded.

Pros

CCB's ability to run detailed reports and custom searches is a strong feature.

Cons

The design, interface and usability of CCB is stuck in 2010.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Religious Institutions company, 11-50 employees)

Very Robust

2019-05-03

I don't know how we would keep track of all our guests, events, followups, volunteers, etc. without CCB.

Pros

Users can track contacts, task queues, email contacts, integrate forms and form reports, track rooms and resources, and track donations.

Cons

CCB is so robust that it can be clunky and difficult to learn all of its capabilities. I don't even have complete administrator functionalities in our corporate account, and CCB's uses are already extensive.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Rod Hennegan

CCB Church Management System

2011-02-08

Good product that keeps getting better. Happy with CCB's ongoing development directions, and support for their product.

Pros

. -> Excellent support for small groups -> Attendance recording information for groups and events -> Event invitations and RSVP management -> Search for people using gifts, skills, talents -> Good privacy support, and control of access to information -> Good website integration functionality -> Highly flexible mechanisms for defining processes -> Remotely hosted.

Cons

-> no rostering functionality -> Giving/payment functionality available but not supported outside the US. -> SMS notifications not supported outside the US

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Church Community Builder


Update: Since this post, Church Community Builder has added rostering (volunteer scheduling) and has had multiple updates and improvements on it since then.

Read more
Jon Rich

Gets the job done

2012-12-11

It's a good program. Flexible for churches of all sizes. The site allows smaller churches to offer "big church" features online.

Pros

Centralized database, Calendar, and Facility management.

Cons

Lack of media file management (media player for video / music files) .

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Church Community Builder


Hi Jon, thanks for your review!

We hear you on the social integrations and UI. We're continually developing new features and integrations, and working to make the software as intuitive as possible.

Keep up with improvements here: http://updates.ccbchurch.com/

Read more
Tony Zaki

Simple to use yet very capable tool to manage our church people processes.

2018-01-11

scale church processes, more effective record management, and improvement to assimilation and communities.

Pros

Best feature is now their new free mobile app experience for church leaders to truly manage everything from tracking engagement, taking care of the needs of their groups or ministries, to helping drive the work of the church on a day to day basis.

Cons

I know it's already part of the roadmap and coming soon, but I can't wait to see 2 additional smaller features in the mobile platform - to handle event management and volunteer scheduling.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe Hohman

Highly Recommended!

2013-01-16

We've been very happy with CCB over the past several years and highly recommend them for churches of all sizes. They've helped us get a lot more organized and take better care of people.

Pros

Everything is easy to find and use, and tons of free training videos are available for people who need a little help. API access is available for certain core services (though some additional API access would be nice).

Cons

The check-in system requires that several settings be entered every time, which confuses volunteers. Custom reporting is somewhat limited.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Religious Institutions company, 51-200 employees)

Good for small to medium churches

2019-02-12

Otherwise, a more robust service may be necessary for integration purposes.

Pros

It offers a lot of functionality and options for small to medium size churches, including forms with good database management and a decent UI.

Cons

It has some pretty limited integration options if you're a larger church who may be creating custom web applications.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Lonnie Moore

CCB is a great church management software that is simple and powerful.

2017-12-14

Pros

The software is constantly being improved with feature enhancements and more robust mobile capabilities.

Cons

It is definitely user-friendly church management software, but advanced searches are still somewhat confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Matthew Walker

Ever improving

2018-04-19

Pros

Church community builder is continually improving efforts making church data management simple.

Cons

I would love to be able to complete or register multiple people at one time and have an electronic signature feature for forms

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lorna Ahlberg

Excellent Church Management CRM. Consistent easy to use experience with a lot of functionality.

2017-12-07

Effective Church Management tool that enables the organization to care for the individuals who walk through our doors.

Pros

Platforms for communicating with congregation, managing events, groups and facilities.

Cons

Some of the feature are a "light" version which requires us to continue to use 3rd party solutions for specific applications such as email campaigns and some volunteer scheduling.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Danny Stebeck

Church Community Builder is the solution I've been searching for

2018-11-15

We knew we were taking on a big project when we adopted Church Community Builder as our go to management solution but the intuitive way the system works has made it a relatively stress-free process.

Pros

vast integration of one stop shopping for church management needs Quick access to people via the Lead App.

Cons

Doesn't work with Canadian banks for interact transactions leaving only the more expensive credit card option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher Barron

Huge Improvement over previous people database

2017-06-28

Individuals can update their own profile, group leaders can take attendance electronically, ease of managing contributions, efficiency in reporting and collecting data.

Pros

integration of donate and give into software, forms, used for registering for events, community login, group interaction, ease of searching and advanced search criteria, ability to build depth with number of fields, process queues, texting, schedules, positions, needs, invitations

Cons

Ability to report on people split out by attendance to a class level or group level.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Church Community Builder


Hi Christopher,

Thank you for taking time to share your review, we appreciate it!

We are happy to hear our software is a huge improvement over what you previously used.

There are check-in reports that can be accessed from a manned station where you see attendance for each group/event and service times. Just turn on the reports tab within your check-in set up and you will have access to wonderful reports!

Have a wonderful week,

Pam Flanery

Read more
Stephen Cooke

We had an excellent implementation and training process

2017-09-20

Great cloud church management system

Pros

Cloud based Profile , Financial Management and Calendar have been very helpful in congregational management.

Cons

Getting users to understand and change communication settings is cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff Brigman

Could Be Better

2018-04-02

Records management

Pros

They have great support, but honestly it's a pretty average system compared to some of the other choices available to churches.

Cons

Does not easily integrate into your existing website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Doug Meyers

We have been with CCB for many years. They work hard to keep current to today.

2017-11-30

Financial reporting, tracking of members and other events. Calendar use and facility management.

Pros

The ability to do everything in one place is a huge benefit when running reports and comparisons year over year.

Cons

The vastness of it. It is sometimes overwhelming training new people the ins and outs of the software. Sometimes, it is difficult for new members and staff to navigate through the many levels.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Todd Tyson

Continually improving & good support

2018-12-15

Pros

People management is really robust & fairly intuitive.

Cons

When new features are released & the interface is changed, I'd prefer to have to option of sticking with the old format on a more permanent basis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Josh Bennett

Simply the best

2020-02-18

CCB made my life as a leader easier! I can track better, plan better, and execute better bc of the features offered!!

Pros

CCB is simply the best option for church management solutions!

Cons

CCB could offer better ability to move a group into a process que automatically.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more