Church Helpmate Features List

Church Helpmate Reviews

Church Helpmate

Cloud based church management software

4.2/5 (10 reviews)
7

Church Helpmate Feature Summary

  • Daily automatic backup
  • Reminders
  • Web based training
  • Integration with QuickBooks
  • Track attendance
  • Phone, text and email communication tools
  • Bulk emails
  • Track contributions and pledges
  • Flexible reports and outputs
  • Groups & group membership management
  • Contact database
  • Manage meetings
  • Data transfer services
  • API
  • Technical support via phone, email
  • Time-attendance reports
  • Track visitors
  • Membership management
  • Integration with QuickBooks

Nonprofit Feature Comparison

Most popular features of all Nonprofit apps

API (24 other apps)
Access Control (25 other apps)
Activity Dashboard (31 other apps)
Activity Tracking (20 other apps)
Attendance Management (33 other apps)
Automatic Reminders (24 other apps)
Communication Management (21 other apps)
Contact Database (33 other apps)
Credit Card Processing (29 other apps)
Custom Fields (32 other apps)
Customizable Branding (23 other apps)
Customizable Reporting (29 other apps)
Data Import/Export (33 other apps)
Electronic Payments (33 other apps)
Email Integration (24 other apps)
Mobile Integration (26 other apps)
Receipt Management (21 other apps)
Recurring Billing (21 other apps)
Reporting & Statistics (28 other apps)
Third Party Integration (23 other apps)

Competitor Feature Comparison

Church Helpmate Feature Reviews

10 reviewers had the following to say about Church Helpmate's features:

Becky Loughridge

Church Helpmate 2010 is Outstanding

2010-10-12

Extremely satisfied with HelpMate. After the review of several other programs, we found HelpMate to be superior in outcfome and cost.

Pros

Ease of use, fabulous e-support, Instant update to related fields, organized features, uploads to Outlook, reports, phone directory, ability to modify to meet our needs, better use of time, flexible program features, reliable output, easy to populate fields, drop down features, contributions, reports and groups can be updated easily. data transfer options, and accuracy of programs.

Cons

It would be great if each input had a box to select that would automatically transfer that information.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
John Wartman

Helpmate 2010 review

2010-10-20

Excellent, excellent program

Pros

Able to create specialized contact lists and conduct email campaigns directly to that group.

Cons

Cannot do receipts for non-tax receipt items.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jennie Tewell

Not very Mac friendly

2011-09-02

Also, I don't recommend this software if you need to access your database from several different locations or from your mobile device.

Pros

You can access it online.

Cons

No mobile app. The online version is great, except for half the time it is not compatible with a mac.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Helpmate Technology Solutions


While we respect the reviewer's opinions, we believe this review is a bit misleading. We have many Church Helpmate Online customers very successfully accessing utilizing the product from Mac computers.
We have been working with this customer to get this printing issue resolved as quickly as possible. Unfortunately their printer is a specialized printer that includes password protection before it accepts a print job....which is currently preventing our product from successfully sending print jobs to the printer. We have provided a work-around to the issue (which was not to switch to a Windows computer) that involves just one extra step of saving the report as a PDF - and then printing - which works perfectly fine.
As far as accessing Church Helpmate Online (CHO) from mobile devices (such smart phones, iPads, etc.), we expect to add this capability at some point in 2012.
Finally, accessing CHO from multiple remote locations is simple and easy - and really the main advantage of CHO.

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Christina Ennen

On a scale of 1-10, Church Helpmate gets an 11 !

2010-10-12

After two very poor results with other church database programs we decided to make a switch at the end of 2004.

Pros

*The multiple tasks of the single program (contributions, groups, attendance, etc.) makes our lives so much easier because we arent having to move between programs.

Cons

Overall, we have been very satisfied and cant find anything to complain about.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Henry A Page

Very Pleased

2010-10-12

I highly recommend this product from Helmate especially churches

Pros

It meets all of our needs being a small church, Other Church Management Programs had so many requirements that a small church really did not need.

Cons

None as of yet

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Bruce Konkle

A great buy

2010-10-12

I would recommend this software to any church of any size

Pros

We tried a number of church management software packages and this was he best.

Cons

Doesn't work on MAC, but they are working a solution for that.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Helpmate Technology Solutions


With the introduction of Church Helpmate Online (March 1st), our customers are now able to run Church Helpmate from any PC or Mac that's connected to the Internet.

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MAURACE THOMPSON

Problem Solver

2010-10-12

It is a very good database that is just a click away at all times

Pros

Church Heplmate have help us to have both our members and non-members in one location, It also help us easly get incontact with the broader community members who visit our church on a regullar basis and we can call them to wish them a happy birthday when that time comes,

Cons

I have not found any as yet

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jason Young

No good, to confusing, to cumbersome, to much

2016-04-29

You have to go through four or five different dialogue boxes and menu changes just to do a simple command or print a simple field. It is far from simple.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Helpmate Technology Solutions


Hi Jason. We're so sorry to hear about your dissatisfaction with the Church Helpmate product.

Your complaints regarding our product are really puzzling to us - as they really don't describe at all what should really be happening. Church Helpmate is a fully relational database system. Changes are ALWAYS reflected throughout the product - your examples regarding changes to membership and baptism are completely inaccurate. What you are describing would certainly be cumbersome and confusing! :-)

We did not have your name (Jason) as a contact for Hannibal First Church of the Nazarene, so perhaps you are new there and new to the Church Helpmate product. Also, we don't show your church ever using our support or training services. While that is not all that uncommon (since the product is very intuitive), I encourage you to contact our support dept. so that we can clear up the obvious confusion here and get you off to a proper start with Church Helpmate. We want to help you!

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Tamera Durbin

Helpmate at The Bridge

2010-10-12

Very user friendly, cost effective, and invaluable tool for our church. I highly recommend Church Helpmate!

Pros

All our team leaders use the database and we interface with our accounting program as well.

Cons

I wish online synchronization were available. We have multiple users at the church site and pastors/leaders also use the program at home. Right now you must synch files with a central computer at the church. It would be more convenient to synch to a central file online.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Helpmate Technology Solutions


With the introduction of Church Helpmate Online, users can now share a common data file from any PC or Mac connected to the Internet...thus eliminating the need to sync data files.

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Greg Robinson

Excellent Software

2010-10-15

Highly recommended.

Pros

Even though we only use a small portion of the product (contribution tracking), there is so much more available.

Cons

There is nothing in this software package that I would list as a con.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more