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Fochs G.
Verified reviewer
Nonprofit Organization Management, 11-50 employees
Used daily for 6-12 months
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We have had to make our way through the learning process. We were expecting some functions to work like our previous program, but found that we had to take extra steps to get the results that we needed. But it is meeting our current need and the cost is economical for a non-profit : )
Some data entry is easy - although there is repetitiveness required with each entry. Also really like that we can correct errors without having to make added entries. The customer service has been great when it is needed.
Adding comments and descriptions for invoices is complicated with having to check certain boxes, enter info in one place and then another place, and then added steps to figure out what will show on the check, the check stub, the reports for leaders, etc. The way that vendors are handled in the system feels clumsy and it creates added data entry because when running reports for the teams in order to get the vendor name to show up in reports we have to type it in the description. Feels like an unnecessary extra step.
Fochs, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows
Roger W.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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We are a medium size church and I am the part time bookkeeper so my thoughts on the program are related to the parts of the software I use (as well as the integrations with the other modules) For the money, it's hard to beat how easy the program is to use and how quickly I can accomplish most tasks with it. I've looked at some slick web based programs that handle "work from anywhere" better, but they cost thousands of dollars per year when you add up all the features you need, and they don't offer the flexibility and ease of use Church Windows offers.
Church Windows does a lot of things nicely. I love the way the Donations module dumps our members donations into income accounts in Accounting with the press of a button. Payroll, which is tailored for churches (handles ministers with no problems) also integrates with Accounting automatically. The Accounting module allows me to book typical church transactions quickly and easily, but provides the ability to do complex accounting transactions as well. While lots of church management programs claim to handle fund accounting, Church Windows does true fund accounting which allows our church great flexibility in tracking designated donations and spending. While not perfect, the program is an excellent value.
Church Windows has a web based version that uses browsers to view Windows type screens and I find this clunky to use. I'd much rather have an app on my phone that I can use to pull up membership data when I need someone's phone number and an Accounting app that would let me enter transactions remotely when I'm away from the office. The Accounting module also lacks an easy way to handle credit card transactions - I'd like to see something like Quicken that let's you check off the charges when you reconcile the monthly credit card statement. It handles credit cards fine, just not as easily as Quicken or Quickbooks.
Roger, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows
Janet C.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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I feel more comfortable starting my work day as I know that it will make sense. I appreciate the online support and the quick responses that we receive which are easy to work through. I wish we had discovered this software much earlier. I appreciate that it is affordable for small churches and that we don't have to struggle with poorly written programs because that is all our budget can handle.
I am so grateful for a program that is easy to set up, easy to navigate, and easy on brain power. I was using another program that caused me daily frustration and I hated to even open the program. When we switched it was like a mental vacation. I like the 20 minutes webinars that allow us to get training to refresher courses or that give us training prior to changes.
I'm not sure how to get the online help that I need which occurred when You Tube became the source. I have not had time to investigate how to navigate. I'm sure that once I have time to investigate it will be simple as the rest of the procedures.
Janet, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support
Sharon H.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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Church windows make budgeting very easy, and when it comes to setting budget for the new year, all it takes is a few keystrokes and you can easily set a budget for the coming year based off of the spending and income from the previous year.
Church windows software is an all inclusive financial program for churches of any denomination. I found it very easy to use. Reports for finance meetings are easy to print and I can really define the reports for the different departments in the church. For example is the missions committee wants to know how much money is available I can simply key in that department number and pull up for the present year or years past how much is available and how much is spent. Very user friendly.
I'm not sure if there is anything that I don't like about it. Perhaps the cost maybe. Especially for smaller churches that could benefit from this awesome program but are unable to afford the cost.
Sharon, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows
Tammy P.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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Church Windows is a very user-friendly software. It's easy to navigate through the different modules. I use the Accounting, Payroll, Membership and Donations modules the most. I went to their location in Columbus for one day of training when I started using this software. It was very helpful and our instructor, CSR, was excellent! Since then I have been able to breeze through the accounting module with ease. It's great for printing financial reports for meetings, payables and receivables, tracking income and expenses, creating individual funds, writing checks and processing payroll. For the most part it's super easy to use! If I do have a question that I just can't figure out, I call their customer support and they're very friendly and helpful.
The only draw back to Church Windows is when you call customer support, they can't help you right away. Someone has to call you back, normally it's within the hour. But sometimes it can be longer depending on the day and time you call. By the time you get a call back you're on to something else and you have to go back and remember why you needed them to help you. There have been times that I have figured it out before I get a call back. I believe you can pay more for immediate assistance, however I don't call very much so it's not worth the extra cost to our church. Some may want to pay the extra to get immediate assistance until you're more familiar with the software, then you can switch to the lower cost. Because it won't be long you'll be proficient and won't require much support!
Tammy, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows
Stephanie W.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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I recently spend about 3 months evaluating other church software programs for our church. We wanted something to reach a younger audience more quickly and something more integrated with a modern web-design. I read online, talked to people on the phone and evaluated lots of other Church-oriented software. None of them had all of the components that Church Windows had. Most did not have an integrated...
The best thing about Church Windows is that it is integrated and fairly inexpensive. You can get a donations module, payroll, accounting, membership AND scheduling with online access for a low monthly fee. AND for only a little more per year, get unlimited phone support. The support is amazing. Never have I called and not gotten an answer to any issue that I was having. The modules are all integrated...
Unfortunately, Church Windows is not always intuitive. There are tons of things that it can do and it can generate tons of data and reports, but you to know EXACTLY how to ask it for what you want. There is quite a steep learning curve to really get the most out of the program. The accounting software does use different terminology and reports than most professional accountants are used to. And...
Stephanie, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows
Fred M.
Religious Institutions, 1-10 employees
Used weekly for 2+ years
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I have been using this product for many years and have, despite the "cons" I have listed, found it to be a very usable and functional product. When our church was audited we came away with a very positive review. I have recommended this software to several churches that were using QuickBooks. ps. I have used other church accounting software in the past and I know there is church accounting (fund accounting) software that handles fund accounting with great ease but the price of this software is far beyond what a small church could easily afford. Church Windows is a far better product for church operations than QuickBooks.
Solid software. Software provides a solid foundation for small church accounting operation at a cost that a small church can afford. It is easy to use with flexible reports. It's focus is built around churches and church activity. It does not try to be all things to all like QuickBooks does. Because of this, in my opinion it is a much better product for church fund accounting and member needs than QuickBooks. Customer support is good. When there is an issue or question I have found the support team to be very knowledgeable of their product and easy to deal with.
Because of the way fund accounting is implemented in Church Windows a great deal of work, caution and consistence must be observed to keep Church Windows balances matched to multiple actual bank accounts. Making payments from multiple bank accounts different bank accounts does not work. All payments must be made from the same account and then funds must be transferred to cover payments. Some improvements should be done to provide more information in some screens. Tech support has not been open to providing additional information to some reports and screens. There are some inconsistency between application modules layouts that take a little "getting used to." These are minor issues though.
Fred, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows
Joseph M.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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We are a small, small town congregation. We use the program for all our membership and financial records of the church. In general we have had a positive experience with the Church Windows program and helpline.
The Customer support is one of the best selling points of this program - professional, helpful, patient, and prompt in their replies. In regards to the program it is great how the system for Members, Donations, and Accounting are woven together, there is the ability in detail to establish security settings, and the system creates a trail for every action. For Accounting the system is robust for Fund accounting and provides a number of reports with the click of a button. We are glad to see the most recent overhaul to the software that has made significant improvements to the program.
The online mobile version is cost prohibitive for a small and medium sized congregations limiting its value for less centralized congregations and use in the mission field. Though the report creation tool is powerful, it is complicated to the point of needing to relearn how to create new reports each time one is needed (a definite time sink limiting the ability to readily create new reports). At times...
Joseph, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support
George M.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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We use church windows to manage our parishioners’ records and all donations. We have been using this solution for more than 15 years. While it has served us well, it has not grown with changing technology. We are in the process of moving to a cloud-based solution.
Robust church management solution from a well established provider. Cost of maintenance is negligible. Feature-rich.
Single platform (Windows only). No viable cloud option (they offer cloud service, but it is really just their regular software on VM). Difficult UI, not intuitive.
George, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows
Jennifer F.
Religious Institutions, 11-50 employees
Used daily for 2+ years
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One of the most exciting new options of Church Windows that we are utilizing is accepting donations through our website and with a mobile app. You don't have to be a tech genius to install and use this feature and it is affordable!
Church Windows is designed specifically for churches and has integrated tracking membership, donations, payroll and accounting into a very user-friendly package. Because fund accounting is so unique to churches, you need software that is specifically designed to track it, and it is why we initially chose this software package. I love the accounting module and having payroll linked directly to it, and tracking the funds, income and expenditures is a breeze! For any problems or questions, Church Windows is only a phone call away. I have never had an issue that could not be resolved by one of their technicians. They are friendly, kind, and they know their stuff!
Making the move from Financial to Accounting and Contributions to Donations is a learning curve that takes time and patience.
Jennifer, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support
Leslie S.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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Overall the program is excellent. I appreciate the ease of reconciling bank statements and maintenance of member records. Also, remote access is well worth the price.
The amount of training and backup material for learning the programs is top-notch. Customer service support goes above and beyond. An illustration: while I was on vacation recently, my office assistant had a problem with re-installing the program on an older computer. It turns out that the problem was internal. Your tech person spent a great deal of time walking her through the network problem that affected the installation of your software. Your remote access is a blessing.
It's too big a program for a small church and your options for purchasing particular modules are limited. My personal opinion is that a less complicated modified version for smaller churches would be a profitable option moving into a future where churches are continually decreasing in attendance and increasing in budgetary restrictions.
Leslie, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows
Donna W.
Religious Institutions, 1-10 employees
Used weekly for 2+ years
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As mentioned above, the software has been meeting our needs - but we're not totally sold on it. For the cost of the software, we're having to make this work for the next few years at least. Honestly, at this point I don't feel I could readily recommend this software to another church.
We use the Accounting, Donations and Membership modules mostly. While we don't use the software to its fullest potential, it meets our needs. I can say the software opens well and pulls up our data consistently.
It is not super user friendly at all. There are wayyyyy too many cumbersome steps to do simple tasks - and wayyyyyy too many tabs to figure out what you need accomplish a task. Three members of our finance team (including myself) have had to call Customer Support numerous times over the past 2 years to try to get issues resolved. The support cost is overpriced - even if you get the "cheaper support" where someone has to call you back before you can speak to someone. That's pretty ridiculous. I'm the office administrator, and I've had to have our professional IT rep call customer support to figure out an update issue. Even our IT rep was frustrated with the "help" that the Church Windows support personnel were giving.
Donna, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support
Debbie B.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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I have had a very positive experience with this software and the developer. I have used similar software in the past, but I prefer this software overall.
The basic functions are fairly easy to use. You can learn as you go without any major issues. They offer "coffee break" sessions monthly on more advanced uses of the software. Their customer support is outstanding. They respond fairly quickly when a request for help is made. The end of the year is their busiest time for support, but they will let you know how long it will be before a tech will be able to assist you.
In our busy office it is hard for me to keep up on the updates. If the latest update is not available on the main part of the website, they will create a link for me to go to the update that I need to catch up on all the updates.
Debbie, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support
Joy T.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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We had an antiquated software package prior to Church Windows and the data which we can now maintain and the unlimited reports that we can achieve with it is 110% better than where we were.
The flexibility of using the data to make reports is unending ie. if you can think of something you want to know, you can make a report for that!
Support for the program is essential and has a cost each year, which also includes program software updates. Our company was not used to having an annual cost for software and they are still adjusting to it. Also, the company is very good about calling back if you have a question but sometimes you have to wait for possibly 30 minutes and in our day and age of immediate answers, sometimes this seems like a long time.
Joy, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows
Linda G.
Religious Institutions, 11-50 employees
Used daily for 2+ years
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The value for this software is outstanding. The payroll system takes into account the pastor requirements and transfers everything over to payroll. I can find information easily in all modules--even for years past--should an issue ever come up. 1099 reporting is easy; W-2s are easy.
I like the integration of all the modules, i.e., accounting, donations, payroll, and membership. I like how you have worked with VANCO to download online giving directly into the database eliminating data entry. The software is easy to use and learn.
The reports--they are more difficult for me than I would like. I learned before how to custom write reports but certainly have forgotten it all.
Linda, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support
Sandra S.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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It has been a learning experience, because you are constanty learning. As new programmers change how the information is entered and seen, you have to add on to your prior knowledge and go from there. But customer service is great.
It is a basic database for information about your church members and visitors. It can mail merge and export files to different programs. Access to information can be customized as you like it, with whatever info you need that is saved for your members or visitors.
It is a database so it only has the information that you put in. The program must be updated as new versions are released, which can make your old forms obsolete. Very expensive!!!
Sandra, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support
Patricia S.
Religious Institutions, 1-10 employees
Used weekly for 2+ years
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The church Session likes the Income and Expense Statement that they are given each month. Also, reports for individual committees.
I have used Church Windows at two different churches. Compared to other church software I have used, Church Windows is superior in ease of use, and support. The cost is very affordable. . Support is excellent, especially using e-mail.
I would like to see more ability to build reports. Sometimes it is frustrating trying to get the information needed.
Patricia, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows
Scott Prunty P.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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Very helpful and timely customer service.
Customer service is excellent and the price is very reasonable.
Updates can sometimes have glitches that need to be corrected.
Scott, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows
Kristin S.
Religious Institutions, 11-50 employees
Used daily for 2+ years
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Overall, we are very pleased with Church Windows!
I really like the accounting, donation and payroll modules. I like the newer membership module, but find it a little cumbersome to have to assign a directory report order on visitor records. I like all the reports and labels we are able to print from the membership module.
We have cloud based service through Virtual Office Systems to all access to work from home occasionally, and for back up & update ease. That is all great in concept, but the delay of the host server is sometimes very painfully slow. I wish CW would transfer to a true online platform.
Kristin, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support
Robin M.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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Love the ease of use, and the customer support is wonderful!
What cons there were have been fixed by newer versions
Robin, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows
Arthur G.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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We have been users of the entire system and the Payroll System since the mid-nineties. It allows us to handle all of our church record-keeping, processing, and mandatory reporting. It is easy to handle request for past-year requests and government reporting. We can be assured that the Payroll System is always current and satisfies all regulations. The screens are attractive, easy to use and to teach others to learn. The overall product is reliable and excellent.
I like the fact that it is very economical and has great flexibility. It never goes down, and if it does, Technical Support is readily available.
The Membership family and individual links are a bit hard to understand.
Arthur, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support
Anonymous Reviewer
Verified reviewer
Religious Institutions, 11-50 employees
Used daily for 2+ years
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I have nothing but great things to say about the customer service. They are always helpful and never make me feel dumb when I make a silly mistake or a HUGE one. The software itself is so easy to use! Very intuitive.
I love the ease of reporting! Having all of my accounts, givers, and budgets in one place makes assisting the finance committee so easy. Catching coding mistakes and correcting them is painless. Thanks for making this program so user friendly. I am not a CPA!!
I wish the cost of the cloud based subscription were a lot more affordable for this small church. Other than that, this program is great.
Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support
Ellen P.
Religious Institutions, 11-50 employees
Used daily for 2+ years
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Does a great job with our database.
When we first reviewed 17 different packages in 1998 and 1999, Church Windows was by far the easiest to use and the value was right there. Have been a fan of the program ever since. The areas for the support package and help topics are great and even tho' I don't get to do the webinars that often the fact that they are available later is very helpful.
Once in a while when the new upgrades come about and haven't had time to review the webinars, it is tricky getting around to find out how to get done what we want.
Ellen, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support
Philip N.
Religious Institutions, 1-10 employees
Used weekly for 2+ years
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As assistant treasurer, I record offerings, compile annual summaries of contributions to various church funds and issues tax receipts. . I can heartily endorse this software.
I have been using Church Windows for four years, having switched from Membership Plus, which we had been using for many years, because it was becoming expensive. I found CW much easier to use than Membership Plus, especially for things like adding a contribution or correcting an entry error after saving a collection report. Tax receipts are correctly formatted to fit into window envelopes (something that was a problem with Membership Plus). The technical support people at CW are knowledgeable, friendly and helpful.
Renumbering tax receipts in case of errors is not easy. The option for printing a tax receipt or a donation summary should be given at the beginning of the printing process rather than at the end.
Philip, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows
Pat B.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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We create our own photo directories with church windows so now we have an online directory that can be kept current.
The membership data is easy to search. I can create searches for various groups in the church. A list of members for the choir or a list of children going into Junior High or a list of inactive members without valid addresses.
The last version change (v20) used checkmarks for inactive members and include on directory. It was easier to see on the screen with the y/n.
Pat, Thank you for taking the time out of your day to submit a review of Church Windows Software. Your input is truly appreciated and helps make Church Windows better software. Please let us know if you have questions by calling us at 800-533-5227 or email us at support@churchwindows.com Thanks again, Church Windows Support