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ChurchTrac

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Online church management software

(21)

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ChurchTrac Pricing

Pricing overview

Value for money rating

4.9

/5

748

Price starts from

9

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Smaller churches (up to 75 members): $6 per month
Small church (up to 125 members): $12 per month
Medium church (up to 250 members): $24 per month
Large church (up to 500 members): $48 per month
Mega church (unlimited): $60 per month

What users say

The price/value is excellent. I feel so confident as well because it is cloud based and I don’t have to keep any files on my computer that can be compromised.
Something that was easy and secure for the members, so that they would feel safe in giving online. The accounting section utilizing the creation of a budget and providing various reports.

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Reviewers who mentioned pricing said:

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Steve M.

Religious Institutions, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and AFFORDABLE Church Management

Reviewed 4 years ago

Another thing I like about ChurchTrac is they know what they do best and don't try to be everything to everyone. Doing so just adds too much complexity and makes software difficult to use. We really wanted then to add file sharing. Many of the popular ones didn't fit what we needed. They politely declines and pointed out there are a number of third parties that already do that. We eventually found...

Pros

AFFORDABLE: ChurchTrac offers unparalleled VALUE. Even the smallest of churches can afford to have a robust set of features: Member Management, Online Giving, Finances, Communications (by phone, e-mail, text) and Calendars are the ones we use most. We also are able to produce our pictorial directory of members using ChurchTrac. It's the first time we have been able to do it without a lot of extra help and expense. EASY TO USE: As a new user, I appreciated the informative pop-up help text available throughout the software. DOCUMENTATION: There are thorough guides available online that provide more detailed instructions on how to use the system. SUPPORT: They are very responsive and helpful when you need them.

Cons

I wasn't impressed with their Payroll module. It was primitive and had some peculiar glitches. They realized this, too and made the appropriate call (see below).

Vendor response

We really appreciate the feedback Steve! You're spot on regarding Payroll. After careful consideration, we decided to focus more on the core of what makes ChurchTrac great. Reach out to us anytime you need any help or if you have any ideas for the software. Take care

JR
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Jacob R.

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Top Tier Church software for Bottom Shelf Pricing

Reviewed 4 months ago

Very happy, it does way more and costs a lot less

Pros

It was designed by people who have a ministry mindset and know what churches needs are.

Cons

I feel like some of the designs require too many steps. I find myself having to look for input fields too much. I might now what information I want to record, but have difficulty finding the tab, section, location, steps, etc. to use.

Vendor response

Hi Jacob, Thank you for the kind words and the 5-star review. I may have to steal your "Top Tier Church Software for bottom shelf pricing" quote :-)  As always, don't hesitate to reach out to us if you ever need anything.  Blessings! -Wes

AB
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AARON B.

Nonprofit Organization Management, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Extremely satisfied

Reviewed 2 months ago
Pros

The cost and efficiency. Very easy to navigate and learn. All the functions for the price.

Cons

As of right now I can’t think of anything that I like least.

Vendor response

Thanks for the 5-star review, Aaron!  We're so glad that you're enjoying ChurchTrac. Aplos is a fine program, but unfortunately, it tends to be overly complex and expensive for the needs of most churches. If you think ChurchTrac's price and user-friendliness are great... just wait till you talk with our support team! If you actually ever need it that is... Blessings! 

DF
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Dwayne F.

Religious Institutions, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac is an excellent product

Reviewed 2 years ago

I have used Churchtrac since its initial version, and have had the opportunity to see its growth and inclusion of more dynamic and effective features. It is a comprehensive software designed for churches with a real understanding of the various needs - you can see that in the design. I am very happy to have discovered the software as it is affordable, as it is effective. Everything from one central dashboard, to audit trails, a fund accounting framework, member communication, notes, and processes got me sold.

Pros

The software is choc full of features: the SMS messaging integration, form letters, accounting dashboard, and the connect page are wins for the software. What stands out most though is its portability - you can use it anywhere.

Cons

I had some trouble figuring out the new worship/scheduling module.

Vendor response

Thanks for the 5-star review, Dwayne. We're so glad that you're enjoying all the features. From accounting to worship planning we've got you covered. Be blessed!

DA
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David A.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac is the cost effective, complete solution you've been looking for

Reviewed a year ago

We were using one of the other big names, and found it didn't meet our needs as well as we wanted. We set out on a journey to evaluate ChMS systems, and after webinars, demos and weeks of comparisons had settled on another solution. Putting together a presentation for the elders led us to stumble on to ChurchTrac, the difference was night and day. ChurchTrac has clearly been a labor of love for a team that has worked in churches. Intuitive, complete and powerful member engagement has been steadily increasing.

Pros

ChurchTrac does the heavy lifting to empower churches with the tools needed.-Documentation is great, and if you need more, their support is extremely fast, and super knowledgeable.-Giving is easy and cost-effective, no expensive fees.-Event planning and registrations are easy and get everyone on the same page.-ChurchConnect is member portal and app rolled in to one, enabling giving, registrations, and check-ins.-ChurchConnect isn't as customizable as we're used to, but that is actually proving to be a good thing our website was constantly out of date as it was a chore to update. Connect fixes that with powerful but simple to create cards.

Cons

-URL customization for Church Connect would be a really great addition.-Group messaging through Connect would be a good way for teams or small groups to communicate.

Vendor response

Hey David! We really appreciate those kind words and the 5-star review! Feedback like this is why we do what we do. All the "experts" tell us that we need to raise our prices or advertise more... but that's just not what we're about. LOVE the feedback. I have many thoughts and want to pick your brain more on those things. Can you create a support ticket on that and ask for Wes? Talk soon David!

JF
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JoEllyn F.

Religious Institutions, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product, price, customer support

Reviewed 3 years ago
Pros

The price is what initially drove me to ChurchTrac as a CRM since it is tiered and comparatively inexpensive. It does much of what I need. One of the things that has kept me with it is the amazing customer support -- usually have an answer within an hour. It integrates seamlessly with MailChimp and they keep developing it more and more with user feedback. The other major benefit of the software is that giving, scheduling, and database are all in one place so once people access it, they can access everything. Online giving is easy via ChurchTrac and the costs are lower than the alternative.

Cons

It is a little bit clunky in some aspects. One of my least favorite is that when you are creating an event to schedule people to serve, like weekly Sunday services, you have to create each one individually. While you can use a template, you still have to enter every single Sunday. For a church scheduling software, it seems like it should be a no-brainer that you can create weekly meetings with the same roles each time so that all you have to do is assign people. Another critique I have is that some aspects are dated -- like automatically creating a formal greeting for a family to be "Mr. and Mrs. John Smith". Few people use that designation any more so I have to go in and change it for each family I enter.

Vendor response

Thank you for the kind words JoEllyn! We do have templates that store all the roles and everything for each service. Planning each service like that should be really quick. Schedule a phone call when you get a chance so we can work on this together :-)

AH
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Alex H.

Religious Institutions, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cost Effective and Flexible Platform

Reviewed 5 months ago

The transition to ChurchTrac was smooth, the app is not unnecessarily complicated (it's quite simple, in fact, without being simplistic), it has a first class help system that makes learning easy, customer support is responsive. Our experience has been very positive.

Pros

ChurchTrac uses tags which allow you to sort information in almost unlimited ways. It's easy to create lists and filter users based on the criterion you select. It's also one of the more affordable products.

Cons

While you can have an unlimited number of users access Church Connect (what I call the 'front end' of the system), the ChMS 'back end' is limited to 10 user accounts by default. You can request more but this limit is mainly for security. I feel like it would be useful if CT included some more fine-grained security settings so we can allow more of our users to access parts of the backend, particularly worship services and documents.

Vendor response

Thanks for the review, Alex. Could you reach out to our team regarding the security settings you mentioned? We'd love to get some more insight into what it is you are looking for to see if what you're needing is already built-in or if it's something we don't yet have available. Blessings!

SM
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Shelley M.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product - better than many expensive solutions

Reviewed a year ago

This helps me streamline what I do for the church. The functionality, ease of use, intuitiveness, cost, and the heart of the men of God that designed this program make this product indispensable.

Pros

This has features I didn't know I wanted/needed. When set up properly, I can enter just the name of a payee and everything else populates (fund, allocation, etc.)

Cons

The only thing I would say is the appearance isn't as nice as other programs I've used. But the functionality outweighs this and is a mute point.

Vendor response

WOW! Sorry It took a few days to respond Shelly because we were PICKING OUR JAWS UP OFF THE FLOOR when we saw how much your church was paying previously. Welcome to the ChurchTrac family! As a ministry partner, you'll get Amazing church software (that's actually affordable) with SUPER support. The only tough decision you have now is figuring out what to do with the $2,000+ you saved every year switching! Wowzers... -Wes

ME
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Megan E.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect Church Management Software

Reviewed 4 years ago

I've been able to do everything I've been asked. We are using Quickbooks for our gov't-required accounting, but for the day-to-day bookkeeping, ChurchTrac even handles that! I especially love how it intgrates giving with bookkeeping so well.

Pros

ChurchTrac integrates everything I could possibly need for all aspects of church administration: people tracking, attendance, giving, receipting, income, expenses, processes, follow up, tracking screening, messaging (email & text), people reports, budget tracking & reporting, online directory (I print only as needed now), congregational access to their own giving record & contact information, ... the list goes on. I haven't found any other software that does as much as ChurchTrac. I recommend it to everyone. The price is also outstanding for what you get. Can't find anything more reasonably priced!

Cons

Would love to be able to sort people on the people screen by membership status & attendance, and would love to see individual attendance on the people screen. Giving vs. Attendance is also a report that is requested often, but I haven't figured out how to easily do that.

Vendor response

Hi Megan, Merry Christmas!!! It's awesome to see that you are finding so much usefulness out of our ministry tool. I have taken your suggestions about the sorting and report to our Development Team to further explore. Please do not hesitate to reach out to us if you have any questions at all!!!

TH
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Teresa H.

Religious Institutions, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Loving ChurchTrac!

Reviewed a year ago

It's been a bit of a learning curve for me (a middle-aged person who has been doing things the old-school way for 20+ years), but I'm loving the ease of...everything really. ChurchTrac is so much easier to use than the two previous services we've had. It is saving me a lot of time and a lot of headaches! Everything is what and where it should be - I'm not hunting for transactions in different places, I can zero out a check and tag it as voided, it has a great search feature, giving imports are easier. It has been a game changer and I love it! And it is less expensive than both of our previous providers.

Pros

Fund accounting, ease of use, responsive and kind customer service, they seem to care about helping their customers have a good experience instead of just getting money out them

Cons

Sometimes I think I would like more customizable reports (the ability to select multiple categories), but it's really not a huge deal for us.

Vendor response

Thank you for the kind words and the 5-star review, Teresa! We're so glad that you're enjoying ChurchTrac. Don't hesitate to reach out if you need any help with anything. We are here for you! -Lorri

LD
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Lowrey D.

Religious Institutions, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Small Church and ChurchTrac

Reviewed 5 months ago

I have been incredibly surprised at the scope of ChurchTrac and the fact that our small, rural congregation has such an incredibly affordable option. I wholeheartedly recommend ChurchTrac to any church in need of all-in-one software to manage their church membership information and finances.

Pros

I love the ease of use most of all. ChurchTrac program is well-designed and provides the resources needed to do the work of our church. Having been the Administrative Pastor of a Houston area mega church using popular, sophisticated, well-known large church name brand software, I can say ChurchTrac has everything we need without all the complication. It doesn't take a team of people to keep it updated. The accounting software portion of the software is amazing! Of course, I can't say enough about the Customer Service. They are always available and quick to respond, usually within minutes. You don't get that with other major software programs.

Cons

Sometimes, the reports may not have the ability to provide a specific bit of information and the reports can't be altered. However, the basics are there and they are always working to improve the program. Those requests aren't ever critical needs, just a minor preferences.

Vendor response

Thank you so much for the kind words and the 5-star review!  We're so glad that you're enjoying ChurchTrac. We may have to steal that quote "everything we need without all the complication". Make sure you buckle your seatbelt... because it's a new year and we're crafting up some pretty awesome features to release in the coming months!  Blessings to you and your ministry Lowrey!

TH
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Tawanna H.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank God for Churchtrac!

Reviewed 2 years ago

The product is an exceptional value and provides our small congregation with a platform that we would not be able to normally afford. From the beginning, Churchtrac has been true to their mission and have consistently introduced new features accompanied by quality support. Because of Churchtrac, we had a familiar platform to help us maintain communication with our members and supporters during the...

Pros

What I like most about Churchtrac is it's value. I don't know of another "Church" platform that offers the features and the consistent platform development they offer for the price point.

Cons

Churchtrac is a bit "clunckie" and has a learning curve. But Churchtrac's support provides step-by-step instructions and is responsive when the videos and documentation aren't enough.

Vendor response

Thank you so much for the 5-star review, Tawanna. One of our core values is affordability :-) Please reach out via a support ticket and give us some more feedback on what you meant by "clunckie". Our devs are always pushing up changes to ensure that our software is fast and easy to use. Can't wait to hear back. Blessings!

KM
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Kari M.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All in One Church Software

Reviewed a year ago

We pay one price and get SO much! I would highly recommend it. All my interaction with staff has been great!

Pros

I like that keeping all information in one place. I love Church Connect that allows us to create a webpage and "app" and online giving. I love that I don't have to be a very computer savvy person to learn this software. And Customer service has been wonderful and the helpful articles for training are really good.

Cons

Well, I don't use the accounting features, so I cannot comment on those. Other ladies use that portion. For me, I would like to see background checks added to ChurchTrac. Also, a very small detail is that I would like to able to have bullet points or numbered points under a heading in the service schedule that I print each week.

Vendor response

Thank you for the 5-star review, Kari. We're so glad that you're enjoying ChurchTrac. All churches should have the software tools they need without having to sell the church van! Thank you very much for your feedback on the background checks. I've added that to our list. Don't hesitate to reach out to us if you need any assistance or anything. We're just a quick support ticket away. Blessings!

MS
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Mike S.

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best church management tool for the price!

Reviewed a year ago
Pros

I would say that the thing that I like the most about ChurchTrac are the videos on YouTube that are provided for training.

Cons

I would like there to be an option to provide a separate way for people to donate through text without having to be registered.

Vendor response

Hey Mike! Your review makes me happy for so many reasons... 1. That we're providing great value for you. 2. That you've found our support helpful 3. That you feel like you're partnering with us. That last one really encouraged me because it's one of our core values. We appreciate you, Mike. As always, don't hesitate to reach out for anything. For anyone reading this response that wants to know what we believe as a company and what we're about, you can check out our about us page here: https://www.churchtrac.com/about_us

CJ
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Callie J.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So Many User-Friendly Features at an Amazing Price

Reviewed a year ago

Churchtrac has allowed us to digitalize our accounting which has helped tremendously. It has allowed us to reach our members and the community using digital means like Church Connect and the online giving portal.

Pros

Churchtrac allows our church to combine so many things into one online software program such as giving (both online and in person), attendance, event coordination, accounting, and website through Church Connect. I can access our church data from any device by simply logging in.

Cons

I feel that the financial reports could be improved.

Vendor response

Thank you for the 5-star review, Callie. It really means a lot to know that ChurchTrac has been such a help for your ministry. Church Connect has been such a blessing for our church too! Thank you for the feedback on the reports. When you get a chance, could you submit a feature request ticket on what you would like to see in the reports? This really helps our developers when they create all the things with their code :-) Look forward to hearing back! -Vernel

NC
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Nate C.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A review worth the read, a product worth the price

Reviewed a year ago
Pros

Churchtrac allows my team to access the database at anytime to make needed changes. These changes range from financial account management, to printing reports that allow transparency and a checks and balances, and database management on the people. One feature that I found to be a hidden gem is church connect. If your church is considering on making a switch, this feature is a game changer. It provides the look of an app! The cards in this feature provide flawless navigation and event registration for any and all upcoming events your church or organization may hold.

Cons

Churchtrac possibly could have this feature and as I write this, I most likely will discover it soon in the software. The easiest way to explain is pointing you to what this feature would look like. One feature that I would love to see is a reporting feature like church metrics provided. It provides graphics and charts of weekly attendance.

Vendor response

Thanks for the 5-star review, Nate! Have you customized your dashboard yet? There are a few graphs and data tiles you can add to really customize the experience to show things like attendance, giving totals, etc... We do have plans to further this across more screens too. Don't hesitate to reach out if there's anything additional we can do for you. Blessings!

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April M.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wow! Excellent, incredibly affordable software for the mainline micro-church

Reviewed 2 years ago

Amazing experience so far. ChurchTrac is going to be such a huge help to us as we transition into whatever-is-next for our ministry. It really has been a wonderful thing for me as preacher, administrative assistant, worship planner, and chief bottle-washer to be able to enter info and know where it is and how to access it.

Pros

ChurchTrac is obviously designed to assist larger congregations, but it is incredibly versatile for our small church. We were driven to find a database program by our need for accounting and budgeting software. Even if that was all ChurchTrac provided, it would be worth the cost for our little congregation. But the member management platform, the event and scheduling features, the calendaring options,...

Cons

I wish I could more easily use the Worship Planning tools as a small, mainline church with a traditional hymnal. It's not a big deal, because, as I said elsewhere, we purchased this program for the accounting and budgeting program. But I do sort of wistfully wish I could use it, too. I would like to use some of the communication tools with ChurchTrac without it costing us more. We have 25 average...

Vendor response

Hi April! Thank you soo much for the kind words and the 5-star review. We're so glad that ChurchTrac has helped you and your ministry. We love helping equip churches of ALL sizes. Please schedule a phone call and ask for Wes. He can walk you through how to use the software to plan worship using traditional hymnals. It's actually pretty easy (and will make your life much easier). Talk soon. Be blessed!

GH
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Greg H.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We Love ChurchTrac

Reviewed 3 years ago

I'm the pastor of a small church and needed help with the administration, accounting and budget work. I obviously wanted to go with a software based option. A "Google" search revealed ChurchTrac and it appeared to be a good price. It was certainly competitively priced. ChurchTrac was been an amazing tool for our church. It provides our church with everything we need and even more. There are a lot of features we hope to use as we grow. Accounting and budgeting related work is easily tracked. At any moment I can report in detail to the congregation on these matters. ChurchTrac is so user-friendly, but they also offer helpful technical support if needed.

Pros

We really love the accounting and budget features in ChurchTrac. I began using ChurchTrac specifically for this function, but soon realized it was also a great way to track people and attendance. It's difficult to say what I like most, but I do love the new Church Connect feature. Basically our church has an app now. Members can login and update their own information. It might seem like a small thing, but I'm excited about the fact that members can login and see their own giving. They can literally download the giving report weI generate for tax purposes. We are loving the new features. Oh, and "bulk emailing" options. We definitely hope to use this function more.

Cons

ChurchTrac continues to improve and evolve so we haven't used every feature yet. Honestly, I really can't think of anything we don't like. Of course, I don't really have much experience with other products for a comparison. The church was using "Churchsoft" before I became the pastor and I found it very difficult to use. ChurchTrac seems so simple and we love it.

Vendor response

Thank you for the 5-star review, Greg! We're glad to hear that the software is helping you and your ministry. As always, feel free to reach out to us for help anytime. Be blessed!

JW
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Jerrod W.

Religious Institutions, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software at the best price.

Reviewed 4 years ago

Churchtrac has helped us keep track of members much easier - including birthdays, addresses, and phone numbers. All of the person's information is in one place (we used to keep it on a spreadsheet). The accounting and giving records part fits our church better than quickbooks, since we are a smaller church.

Pros

I did a lot of research before choosing a solution for our church. Churchtrac had by far the most options included for the price. And their price is at least half of most companies. The monthly subscription includes not only management tools for people, but also accounting as well (which is a huge bonus). We also were able to create printed church directories for people in our church (and can reprint them at any time through the software). We moved our financials into churchtrac, and it is proving to be a great option as well, We are a smaller church, but the software and service have been great. Highly recommend giving them a try. You won't find a better price around - and you won't sacrifice quality for what you get.

Cons

Most of the help is through tutorials, or through videos. It is hard to talk to a live person. But they respond very quickly to any questions, and will schedule a phone call if needed. My bookkeeper is taking a little time to adjust from Quickbooks to this software, as it runs a little differently.

Vendor response

Thanks for the kind words Jerrod. We're always working hard to improve our software and keep it at a price point that's actually affordable for smaller ministries. Reach out to us anytime we can be of assistance!

GS
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George S.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Church Membership Software

Reviewed 5 years ago

I have been able to do keep up the information, set up records, print reports, communicate with members, print out yearly contribution reports, etc. I do not have a church secretary to take care of this information for me so I have to do it myself. I love having this software. To be totally frank, it offers much more than I am able to utilize. My goal is to learn even more of what it provides and enjoy additional benefits.

Pros

I am a pastor of a small church and had never been able to afford the "big church software" products. When I discovered ChurchTrac I found a great treasure of opportunities at a very affordable price. First of all, the product is simple to use. As with all programs it takes time to set up the membership information but after that it is very easy to keep the information up to date. The home screen...

Cons

My preference has always been to call for tech support when I have an issue. ChurchTrac does not offer tech support by phone initially. You must send and email with a description of the problem and wait until they respond. I have utilized this free service several times. I always get a response and the information I need.

JP
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Jeremy P.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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ChurchTrac Online - good value for money, not perfect but does most of what you need to do

Reviewed 8 years ago

We switched to this software from PowerChurch, which is old and outdated. The difference was huge. Compared to outdated software like that, this software is very easy and enjoyable to work with. However, I also tried out Breeze, which is significantly better than ChurchTrac from what I could see. Their pricing is a flat rate, however, so for a small church like ours ChurchTrac provided more value.

Pros

1) Very easy to use 2) A good amount of functionality 3) Above all, the price is better than other online options I found 4) Mobile website works quite well - the online functionality is a big plus for any church who is not already using an online database

Cons

I have not had the best experience with their support people. Getting our database integrated into ChurchTrac was a bit of a hassle, it took us a while to do as we are a smaller church without a ton of staff resources to dedicate to this. We were constantly losing access to the database because our free trial had ended and it was time to pay for a software that we weren't even sure we would use. They...

DP
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Don P.

Religious Institutions, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Satisfied

Reviewed 4 years ago

Very pleased. And it saves us a lot of money. Our old computer based system from another company charged us an annual fee much higher than Churchtrac, and then every couple years required us to pay for an “upgraded version”, at a cost of around $350.00. Since Churchtrac is web based, there are no upgrades required. In addition to its “people tracking” system (addresses, phone, membership level, etc), it really simplified our “giving” tracking system, which is also included in the basic package. We have not used their upgraded “Plus Plan” as of yet (worship planning, scheduling, Accounting & Budgeting) so I cant speak to those features.

Pros

Initially it was the cost savings. They are very reasonable and based on your congregation size which really helps smaller churches. Plus it is web based. Our older system, from a different company, was stored on our server. When it crashed we were unable to retrieve the data. This system has no need for a server. Lastly their tech support is included and has been very responsive. Very impressed.

Cons

We gave it a slightly lower rating on “Ease of Deployment”. The nice thing about Churchtrac is also it’s most challenging. It has a lot of useful features, but they take a little time to figure how to use them all. I’m sure someone who is more tech literate and who uses the varied features more regularly would have no problem.

Vendor response

Thanks for the kind words Don! ChurchTrac does have a LOT of features...but you will be a pro in no time at all. As you continue to learn how to navigate through everything, don't hesitate to reach out for any help. Talk soon!

TT
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Terri T.

Religious Institutions, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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affordable easy to use program with incredible features and great support! You won't be disappointed

Reviewed 7 years ago

This software will make our church more excellent in serving God.

Pros

We have used this program for a year and love it. We use it to track our membership, attendance, finances and calendaring, but there is much more to it. They recently had an upgrade, we were concerned we would not like it, but wow! This is what you call an upgrade! It is even easier to learn and navigate. It has so many new features, I haven't even learned then all yet. I appreciate that members...

Cons

No cons were added to this review

CB
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Chad B.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very extensive and affordable!

Reviewed a year ago

Im honestly not sure what we would do without churchtrac. It’s fingers are in almost everything we do.

Pros

It’s great that all of the different aspects of churchtrac integrate with each other and help each other. And the price for everything they do is incredible!

Cons

It would be nice if the transactions could auto link to the software, but it’s not difficult to import and reconcile transactions.

Vendor response

We really appreciate the 5-star review, Chad! We are looking into the possibility of linking transactions. I can't make promises, but it's looking very.... well... promising :-) In the meantime, don't hesitate to reach out to us if there's anything we can do for you. Blessings!

JM
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Jana M.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Program

Reviewed a year ago

Having to remember only one password

Pros

I like the fact that this program brings everything together in one place. I was previously using one program for the bank register, another for the app/website, and still another for church management. Now I only have to open one program!

Cons

I've lost the functionality to create groups and message within the app, but that is a small price to pay for the smooth operation between Android and IOS. I wish I had the ability to view and perhaps print a month calendar instead of clicking each individual day to change anything.Lots of "clicking" to get things done sometimes. (e.g. assigning nursery workers have to create the calendar, then assign the workers, then invite them, etc. The whole time having to open and close the side panel for each individual service)

Vendor response

Thank you for the 5-star review, Jana. We're so glad that you've found ChurchTrac and are able to have everything in one place! Don't hesitate to reach out to us if there's anything additional we can do for you.