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Classy vs EveryAction Comparison

Overview

Classy is an online fundraising platform providing an all-in-one solution spanning crowdfunding, event registration, peer-to-peer...

EveryAction is a unified CRM for nonprofits including tools to manage donation websites, email, fundraising, and advocacy in one simple platform

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$499/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$109/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(76)

5

4

3

2

1

41

21

6

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.6

(55)

5

4

3

2

1

38

13

1

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

There are lots of moving parts so it is good that they have such great customer service - people on the phone have been great, also chat and email options.
Working with Classy is SO easy and the templates that they have are wonderful. I absolutely love how you can further customize the templates to match your branding or even your donation form needs.
We are early in our relationship with them trying to see if this powerful tool will bring in enough extra donations to be worth the added cost. No doubt its a good product with good service.

Pros

But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team.
The interface is elegant. It's given us an amazing ability to create engaging and effective campaigns that are impactful and have helped us grow.
EveryAction is an incredibly user-friendly CRM with excellent email and form building, great source code building, great segmentation tools, and very useful reporting-making tools.

Cons

Also, they did not honor the contract. The contract stated one fee but they charged higher fees and they refused to go back.
Account servicing is bad. Our account exec barely responds to messages.
Price is WAY over market; customer service reps LIED about pricing offers; vendor lock is tough to get out.

Cons

Product is limited and customer service is the worst.
We do know we one of the negatives in the selection process was the inability to embed video in outbound emails.
Functionality for surveying constituents is currently very limited, but this is something they are currently working to develop.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features14
  • API
  • Action Planning
  • Attendance Management
  • Call List Management
  • Compliance Management
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Visualization
  • Deadline Management
  • Document Management
  • Electronic Payments
  • Email Marketing Management
  • Email Templates
  • Gift Card System
  • Grants Management
  • Lead Nurturing
  • Lifecycle Management
  • Mobile Integration
  • Monitoring
  • PCI DSS Compliance
  • Performance Reports
  • Personalized Profiles
  • Prospecting Tools
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Reporting & Statistics
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Social Media Integration
  • Support Ticket Management
  • Third Party Integration
  • Visual Analytics
  • Volunteer Management
  • Website Management
  • Total features34
  • API
  • Action Planning
  • Attendance Management
  • Call List Management
  • Compliance Management
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Visualization
  • Deadline Management
  • Document Management
  • Electronic Payments
  • Email Marketing Management
  • Email Templates
  • Gift Card System
  • Grants Management
  • Lead Nurturing
  • Lifecycle Management
  • Mobile Integration
  • Monitoring
  • PCI DSS Compliance
  • Performance Reports
  • Personalized Profiles
  • Prospecting Tools
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Reporting & Statistics
  • SMS Integration
  • SMS Marketing Managment
  • SSL Security
  • Social Media Integration
  • Support Ticket Management
  • Third Party Integration
  • Visual Analytics
  • Volunteer Management
  • Website Management

Integrations

  • Total integrations11
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations8
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Classy vs. EveryAction

See how Classy and EveryAction stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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