Classy Features

Classy

Mobilize and Empower the World for Good

4.28/5 (106 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Alumni Management
CRM
Campaign Analytics
Campaign Management
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Donation Tracking
Donor Management
Electronic Payments
Email Reminders
Event Management
Event Ticketing
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Grant Management
Member Database
Membership Management
Mobile Access
Mobile Giving
Online Forms
Online Giving
PCI Compliance
Payment Processing
Pledge Management
QuickBooks Integration
Real Time Analytics
Real Time Reporting
Receipt Management
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Social Media Integration
Summary Reports
Third Party Integrations
Volunteer Management
Website Integration
Learn moreCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Alumni Management
CRM
Campaign Analytics
Campaign Management
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Donation Tracking
Donor Management
Electronic Payments
Email Reminders
Event Management
Event Ticketing
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Grant Management
Member Database
Membership Management
Mobile Access
Mobile Giving
Online Forms
Online Giving
PCI Compliance
Payment Processing
Pledge Management
QuickBooks Integration
Real Time Analytics
Real Time Reporting
Receipt Management
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Social Media Integration
Summary Reports
Third Party Integrations
Volunteer Management
Website Integration
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Alumni Management
CRM
Campaign Analytics
Campaign Management
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Donation Tracking
Donor Management
Electronic Payments
Email Reminders
Event Management
Event Ticketing
For Nonprofits
Forms Management
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Grant Management
Member Database
Membership Management
Mobile Access
Mobile Giving
Online Forms
Online Giving
PCI Compliance
Payment Processing
Pledge Management
QuickBooks Integration
Real Time Analytics
Real Time Reporting
Receipt Management
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Social Media Integration
Summary Reports
Third Party Integrations
Volunteer Management
Website Integration
Visit WebsiteCompare App

Classy Feature Reviews

25 reviewers had the following to say about Classy's features:

Sarah H.

Pretty, but lacking

2017-12-07

Pros

I love how easy it is to set up new fundraisers and for others outside the org to create new P2P campaigns to share with friends.

Cons

Classy does not offer good data management or reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Erin H.

Classy is good for online giving

2021-11-15

Classy is user friendly for those who don't delve deep into coding or database management but can be restrictive to those who do.

Pros

My favorite feature is the ability to duplicate a campaign. This saves tons of time in creating a new campaign for an event or ask that repeats every year or multiple times a year.

Cons

In making the platform user friendly to those who aren't coding experts, the site lost some flexibility with what you can do on a campaign site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Emma S.

Easy and Simple but not well integrated

2018-10-10

WIll continue using, but expect updates.

Pros

It's clear, concise and gets the job done. Doners love the simplicity.

Cons

For example, I have to manually export doner data to put into sites like Bloomerang.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie B.

Robust service with helpful integrations

2021-11-18

Pros

Despite other similar options, we are always inclined to use Classy as it works cleanly with our existing systems such as Salesforce, minimizing busy work for data entry and donor management.

Cons

While the plug-and-play setup can be very helpful for quick campaign creation, for some campaigns, customization options are limited.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Hannah H.

Is it the best bang for your buck?

2018-06-15

Classy meets our needs, but as an organization we are shopping around. Overall I would say it is mediocre. It’s not terrible but also not the best out there!

Pros

Classy covers most of the bases in donor engagement/ management platform.

Cons

No app. This was a huge disappointment for our organization. Also, customer service is slow and not always helpful. Classy is an investment and for small nonprofits might be too much and for large scale organization might not offer enough.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Katie L.

I'd be lost without Classy for our peer-to-peer fundraising campaigns!

2021-04-15

We also have seen an overwhelming amount of donors (74%!) cover a portion of fees, so we keep more of our contributions.

Pros

We no longer have to manually do tasks that are done automatically like: send donor recognition emails, fraud management, import donor data to our email platform, offer employer matching gifts, in honor of donation gifts...

Cons

Two big issues I have is that I need to download two reports to get all the accounting data for campaigns, and donor-paid fees show up in the fundraising total, which is misleading and has long been a user complaint.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lindsey S.

Pretty good software except for the fees!

2019-02-16

Plus we wanted something that would directly put donor information in our database versus doing exports/imports

Pros

Customizable pages that look good.

Cons

For event registrations having donors could not select if they wanted to cover fees, you have to decide one or the other.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristin B.

Classy is the go-to for peer-to-peer fundraising and ticketed events

2021-11-16

The Classy integration with Facebook has reduced friction by helping our volunteers fundraise more easily.

Pros

Classy campaigns are easy to set up, and the platform is great for peer-to-peer fundraising campaigns, especially now that it integrates with Facebook.

Cons

I wish the campaign pages had more flexibility/customization - like being able to add "impact tiles" to a ticketed event.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica S.

Excellent Fundraising Tool

2018-11-27

We needed a low-cost, online giving platform to allow for a more robust fundraising campaign.

Pros

I also like that donors can choose to cover the transaction fees for their donations.

Cons

We've had a few issues with the Salesforce API overwriting existing data.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Gina W.

Love this product! Very easy to use

2019-01-28

I have enjoyed utilizing the free and helpful tools available to organizations.

Pros

I like that there are free downloads for non-profits and fundraising/development team members. Super interesting ideas and helpful hints for fundraising plans

Cons

We are a small nonprofit and have to choose our fundraising management and planning programs with the wallet in mind

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Bryan K.

Classy has provided us an excellent online fundraising platform!

2019-02-21

Classy has provided an excellent platform for development of our online fundraising efforts and is now the centerpiece of our plans for future revenue growth.

Pros

They are also constantly innovating ways to raise more funds (for example, by allowing you to request credit card processing fees and set the percentage requested and by making monthly giving a more prominent option for donors). Their customer service is also timely and well-informed and reporting tools have become quite sophisticated.

Cons

It took a little time to get to understand how to best use the new reporting tools, but once I did learn, I was able to access and analyze much more data than before the revamp.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Grace S.

Good fundraising product for non-profits

2021-11-23

Pros

We've been able to increase the information we disseminate to our donors

Cons

The design template is limited without coding experience

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Courtney O.

Best investment we made as a small non-profit

2019-02-21

Classy has helped us diversify our donor base, it has helped us build and brand a monthly donor program, and it has helped us increase our online fundraising substantially.

Pros

Classy is user friendly, it communicates to our donor database so our Salesforce account stays up to date, it sends receipts automatically, and as a team of only 3 people serving 100s of teens a month, that helps us out so much.

Cons

The only complaint I have is that I wish we could switch between campaign templates without having to rebuild the design.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stefanie R.

My experience with Classy has been wonderful! I would highly recommend this product.

2017-10-26

This software allows to easily and securely engage with donors via the online platform which is becoming more and more popular.

Pros

I love the engagement we as an agency can have with the donors or event go-ers.

Cons

I wish this product had a Raiser's Edge feature as that is the program we use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Allison E.

Classy

2021-11-17

Pros

Classy allows us to create various campaigns for different events.

Cons

Some of their column criteria cannot be found in certain reports resulting in manual entries or adding/removing columns.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kaitlyn M.

Several of our clients use Classy as their primary online fundraising software

2018-03-26

It allows individuals to easily set up fundraisers on our behalf.

Pros

You can make visually appealing campaigns with relative ease.

Cons

For this reason, I would recommend it only for crowdfunding or "friendraising" events because it is easy for others to sign up and fundraise on your organization's behalf.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Tony M.

President

2018-09-20

will likely switch to someone else

Pros

integration with Salesforce and the ability to manage our donor, participant and volunteer database

Cons

fundraising parameters, the ability to separate donations from registrations was very frustrating ultimately very limiting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rachel C.

Consider Classy

2021-11-30

Pros

Everything syncs to your CRM and we gained over 100 new donors in our first Classy campaign.

Cons

Classy is fairly expensive, so make sure to do the math to see how many of your donors are giving online or who are ready to mobilize in digital giving before purchasing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Beautiful product

2018-01-09

Pros

It's incredibly easy and intuitive to use.

Cons

It is not meant to be used as a "robust" donor database and as such integrates with salesforce which may be too big an operation for some and unless you are tech savvy or are good at importing data into your database it will create data silos.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kris J.

Effective Tool and Consultative Team to Help Grow Donations

2021-11-29

Pros

As an organization, Classy transactions sync with Salesforce, enabling us to centralize donation activity.

Cons

., when a donor registers for an event and is unable to attend, rather than being able to edit the mode of the transaction (e.g., from event ticket to donation), a new transaction must be created.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachael B.

Perfect online fundraising solution for small nonprofits

2019-10-20

We love hosting all our online giving through one platform and giving our fundraisers tools like classy to raise money on their own.

Pros

I love the all the different fundraising campaigns, especially the peer to peer campaigns!

Cons

There are paid plans and also a fee per transaction that can be difficult for small nonprofits, but the rates are competitive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kamryn L.

Great for fundraising in teams and has user-friendly reports

2019-02-21

Allows us to more easily track our fundraising of individuals and teams and employ simultaneous campaigns.

Pros

Additionally, the versatility of the different campaign types for our other initiatives is super helpful, too.

Cons

We've had a few donor complaints and I would like the ability to customize a bit more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Diana O.

Classy is wonderful!

2021-11-16

We have been able to significantly increase our online giving and outreach.

Pros

Classy's platform allows us to showcase the different needs of our organization and gives donors various opportunities to further our mission through online giving.

Cons

There are a few things on the backend that would make the setup of campaigns more user-friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kenton L.

Classy is #1 for Nonprofit Payment/Fundraising Online

2017-04-18

Pros

Classy is super easy to use. Integrates great into a website.

Cons

Classy is not the most fashionable payment processor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nick S.

Great for Small Non-Profit

2019-07-29

Pros

Classy has been great for helping us set up fundraising pages for individuals who want to use events or campaigns to raise money for us.

Cons

I wish it was a little more customizable and had better email functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more