Classy Features

Classy

All-in-one fundraising platform for web & mobile deployment

4.22/5 (30 reviews)

Classy Feature Summary

  • Campaign management
  • Contribution tracking
  • Payment processing
  • Donor management
  • Event management
  • Mobile giving
  • Social media event integration
  • Flexible payment processing across cards & merchants
  • Customizable branding
  • Custom form fields, giving levels, recurring donations, etc
  • SSL security
  • Customizable donation receipts
  • Donation dedication & branded eCards
  • Event registration sales
  • API
  • Visual analytics
  • Mobile optimization built-in to support remote donations
  • Full PCI compliance
  • Event attendance tracking
  • Recurring donations

Nonprofit Feature Comparison

Most popular features of all Nonprofit apps

API (28 other apps)
Access Control (29 other apps)
Activity Dashboard (35 other apps)
Activity Tracking (22 other apps)
Attendance Management (34 other apps)
Automatic Notifications (22 other apps)
Automatic Reminders (25 other apps)
Communication Management (26 other apps)
Contact Database (37 other apps)
Credit Card Processing (33 other apps)
Custom Fields (35 other apps)
Customizable Branding (25 other apps)
Customizable Reporting (31 other apps)
Data Import/Export (35 other apps)
Electronic Payments (35 other apps)
Email Integration (26 other apps)
Mobile Integration (26 other apps)
Recurring Billing (23 other apps)
Reporting & Statistics (32 other apps)
Third Party Integration (25 other apps)

Classy Feature Reviews

21 reviewers had the following to say about Classy's features:

Sarah Hockett

Pretty, but lacking

2017-12-07

Pros

I also love how easily and efficiently it integrates with MailChimp.

Cons

Classy does not offer good data management or reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Beautiful product

2018-01-09

Pros

On top of that, it's really robust in terms of customization and making something look sharp and professsional.

Cons

It is not meant to be used as a "robust" donor database and as such integrates with salesforce which may be too big an operation for some and unless you are tech savvy or are good at importing data into your database it will create data silos.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kenton Lee

Classy is #1 for Nonprofit Payment/Fundraising Online

2017-04-18

Pros

Classy is super easy to use. Integrates great into a website.

Cons

Classy is not the most fashionable payment processor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Pete Peterson

Inaccurate reporting. Possible Legal issues.

2017-10-31

Donations

Pros

Easy to set up and use.

Cons

The amounts are reported wrong. Recurring donations often do not recur.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Lindstrom

Not very transparent about pricing.

2017-08-17

Pros

Intuitive designs for those who want something simple and quick to setup to start taking online donations.

Cons

Doesn't integrate well with your own website as far as design goes. For custom designers, they will find the frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Hannah Hughes

Is it the best bang for your buck?

2018-06-15

Classy meets our needs, but as an organization we are shopping around. Overall I would say it is mediocre. It’s not terrible but also not the best out there!

Pros

Classy covers most of the bases in donor engagement/ management platform.

Cons

No app. This was a huge disappointment for our organization. Also, customer service is slow and not always helpful. Classy is an investment and for small nonprofits might be too much and for large scale organization might not offer enough.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Stefanie Richardson

My experience with Classy has been wonderful! I would highly recommend this product.

2017-10-26

We can create customized campaigns surrounding our next event or next publication and they always look good and are accessible.

Pros

I love the engagement we as an agency can have with the donors or event go-ers. Classy's platform is wonderful and interactive. Additional, their customer support is out of this world amazing. Not once has a question gone unanswered from me to them. I truly appreciate how they are changing the game for fundraising and staying with the times.

Cons

I wish this product had a Raiser's Edge feature as that is the program we use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
McKenzie Ball

Classy is a great platform.

2018-06-21

Pros

Salesforce integration is key.

Cons

Not really anything except that we have not found a way to gain a lot of impact from crowdfunding. It just seems like a novel idea that never delivers. It functions perfectly, it just doesn't drive donations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Paige Staylor

LOVE CLASSY!

2017-10-26

Increased donations, interactions, event registrations

Pros

user friendly emphasis on branding great support has increased our event registrations has increased donations

Cons

The design guidelines (pixel dimensions and how the images change sizes per viewing screen (phone vs. computer)) could be more clear from a back end point of view

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashley Nicole

I absolutely LOVE Classy!

2018-09-12

Pros

I absolutely love how you can further customize the templates to match your branding or even your donation form needs.

Cons

They do call and email often, so if you don't want to use their service I highly recommend being upfront and stating that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Online Fundraising Made Beautiful and Easy

2018-01-18

Pros

Since you can export all the purchaser info, it allows you to go green with your ticketing -- there's no need for purchasers to print out the email confirmation they receive when you have easy access to all buyer info.

Cons

The user dashboard is not the easiest to navigate through.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Coordinator International Humanitarian Assistance (Nonprofit Organization Management company, 51-200 employees)
Verified Reviewer

Overpriced cold contact sales driven product

2017-11-10

Pros

Many customizable features and the ability to do serious peer to peer fundraising.

Cons

Super high fixed fees. Do not attenpt this if you have less than coming in through social media-driven campaign donations. It's not worth it if you just need a pretty donation button.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: GetApp
Helpful?   Yes   No
Read more
Kristina Bostick

Fully Featured Nonprofit Fundraising Software - with a price to match - but not a CRM

2018-07-19

Pros

You can make really beautiful and functional things with Classy, there is lots of room to customize and design. The peer to peer fundraising pages as part of event registration is great (this is what we are using it for).

Cons

It's pricey, almost 3k/year - we've just launched our fundraising campaign and it remains to be seen if we can increase donations enough to cover the cost - but the biggest downside is you can't move your donor database in - at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Kaitlyn Murphy

Several of our clients use Classy as their primary online fundraising software

2018-03-26

It allows individuals to easily set up fundraisers on our behalf.

Pros

The software can also be customized to send out receipts to online donors.

Cons

They charge an additional fee on top of your payment processor (Stripe, Paypal, etc.) which can really eat into your funds raised if all of your online donations are being funneled through a Classy fundraising page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Kara Dornish

Great For Fundraising Events

2018-08-01

Pros

I love how easy it is to setup and design beautiful pages for fundraising events in minutes.

Cons

I wish they had more options when it comes to their coupons options. For example, we are holding a bar crawl fundraiser and I would like to set it up so it someone bought 3 tickets they would get the 4th free. They don't allow an option for that. Instead, I will have to e-mail the person who purchased 3 tickets a coupon code that they will then have to go back and enter in to get a 4th ticket free.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Stephanie Bidegain

Great base, but far from perfect functionalities

2015-02-27

Pros

Easy to use to set up events and track information.

Cons

The functionality between registration and fundraising.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

5/10

Recommendations to others considering Classy

Really be aware as to why you are using this. Just registration for events? Team building for events? Team fundraising for events? Individual fundraising for events?

Source: Software Advice
Helpful?   Yes   No
Read more
Mick Wright

Classy puts the fun in fundraising

2017-10-30

Classy makes it easy to create reliable and professional looking online fundraising pages.

Pros

Beyond the ease of use and wide array of features, Classy's customer service is outstanding. They always go above and beyond to provide value to the non-profit community. Their toolkits, whitepapers and blog posts are available free to all, and the customer and technical support is always available and helpful. All around great service.

Cons

That said, Classy support can sometimes offer a custom work-around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chase Jones

From $0 to $2MM in 3 years w/ Classy - because they are LEGIT

2015-10-23

That's cool for our bottom line while we reap benefits. - INTEGRATION WITH SALESFORCE >>>> THANK YOU - If you have a problem, they get back to you instantly.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alana Buffington

We use Classy for peer to peer fundraising and managing short term trips.

2017-08-08

Pros

Classy is incredibly easy to use from a creative standpoint. The design options are clean and simple and the registration pages match up with our current website as well.

Cons

Everything runs pretty smoothly, but you really have to spend time with the program before you master it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Will Tober

Classy instrumental in our success!

2015-10-23

Whether you're an established nonprofit looking to supplement your existing online fundraising or a brand new organization just looking to get started, Classy is an essential part of bringing your work to the next level.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Shelley Gibson

Great product so far

2018-06-28

Pros

Their platform is easy to use and beautiful.

Cons

The fees added to the gift amount feel a little steep. It it a trade off for a great user experience? We will see.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more