Classy Features

Classy

All-in-one fundraising platform for web & mobile deployment

4.19/5 (76 reviews)

Classy Feature Summary

  • Campaign management
  • Contribution tracking
  • Payment processing
  • Donor management
  • Event management
  • Mobile giving
  • Event attendance tracking
  • Customizable branding
  • Flexible payment processing across cards & merchants
  • Mobile optimization built-in to support remote donations
  • Recurring donations
  • Social media event integration
  • SSL security
  • Customizable donation receipts
  • Visual analytics
  • Full PCI compliance
  • API
  • Custom form fields, giving levels, recurring donations, etc
  • Event registration sales
  • Donation dedication & branded eCards

Competitor Feature Comparison

API
Activity Dashboard
Ad hoc Reporting
Attendance Management
Campaign Analysis
Campaign Management
Communication Management
Contact Database
Contact History
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import
Data Import/Export
Electronic Payments
Email Tracking
Gift Card System
Mobile Integration
PCI DSS Compliance
QuickBooks Integration
Receipt Management
Recurring Billing
Registration Management
SSL Security
Social Media Integration
Support Ticket Management
Visual Analytics
Website Integration
Learn moreCompare App
API
Activity Dashboard
Ad hoc Reporting
Attendance Management
Campaign Analysis
Campaign Management
Communication Management
Contact Database
Contact History
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import
Data Import/Export
Electronic Payments
Email Tracking
Gift Card System
Mobile Integration
PCI DSS Compliance
QuickBooks Integration
Receipt Management
Recurring Billing
Registration Management
SSL Security
Social Media Integration
Support Ticket Management
Visual Analytics
Website Integration
Visit WebsiteCompare App
API
Activity Dashboard
Ad hoc Reporting
Attendance Management
Campaign Analysis
Campaign Management
Communication Management
Contact Database
Contact History
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import
Data Import/Export
Electronic Payments
Email Tracking
Gift Card System
Mobile Integration
PCI DSS Compliance
QuickBooks Integration
Receipt Management
Recurring Billing
Registration Management
SSL Security
Social Media Integration
Support Ticket Management
Visual Analytics
Website Integration
Visit WebsiteCompare App

Classy Feature Reviews

25 reviewers had the following to say about Classy's features:

Sarah Hockett

Pretty, but lacking

2017-12-07

Pros

I love how easy it is to set up new fundraisers and for others outside the org to create new P2P campaigns to share with friends.

Cons

Classy does not offer good data management or reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Emma Sutter

Easy and Simple but not well integrated

2018-10-10

WIll continue using, but expect updates.

Pros

It's clear, concise and gets the job done. Doners love the simplicity.

Cons

For example, I have to manually export doner data to put into sites like Bloomerang.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Lindsey Shiroma

Pretty good software except for the fees!

2019-02-16

Plus we wanted something that would directly put donor information in our database versus doing exports/imports

Pros

Forces registrations to crowdfunding.

Cons

Looking for data (having to switch between transactions and campaigns). For event registrations having donors could not select if they wanted to cover fees, you have to decide one or the other.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Hannah Hughes

Is it the best bang for your buck?

2018-06-15

Classy meets our needs, but as an organization we are shopping around. Overall I would say it is mediocre. It’s not terrible but also not the best out there!

Pros

Classy covers most of the bases in donor engagement/ management platform.

Cons

No app. This was a huge disappointment for our organization. Also, customer service is slow and not always helpful. Classy is an investment and for small nonprofits might be too much and for large scale organization might not offer enough.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Gina Wells

Love this product! Very easy to use

2019-01-28

I have enjoyed utilizing the free and helpful tools available to organizations.

Pros

I like that there are free downloads for non-profits and fundraising/development team members. Super interesting ideas and helpful hints for fundraising plans

Cons

We are a small nonprofit and have to choose our fundraising management and planning programs with the wallet in mind

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Paige Staylor

LOVE CLASSY!

2017-10-26

Increased donations, interactions, event registrations

Pros

user friendly emphasis on branding great support has increased our event registrations has increased donations

Cons

The design guidelines (pixel dimensions and how the images change sizes per viewing screen (phone vs. computer)) could be more clear from a back end point of view

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tony McEachern

President

2018-09-20

will likely switch to someone else

Pros

integration with Salesforce and the ability to manage our donor, participant and volunteer database

Cons

fundraising parameters, the ability to separate donations from registrations was very frustrating ultimately very limiting

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Bryan Kortis

Classy has provided us an excellent online fundraising platform!

2019-02-21

Classy has provided an excellent platform for development of our online fundraising efforts and is now the centerpiece of our plans for future revenue growth. Before Classy, we received the occasional online gift from site visitors but now online giving is our second largest revenue source and has been growing at 30% annually. We highly recommend Classy and believe the platform is a great value!

Pros

They are also constantly innovating ways to raise more funds (for example, by allowing you to request credit card processing fees and set the percentage requested and by making monthly giving a more prominent option for donors).

Cons

It took a little time to get to understand how to best use the new reporting tools, but once I did learn, I was able to access and analyze much more data than before the revamp.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stefanie Richardson

My experience with Classy has been wonderful! I would highly recommend this product.

2017-10-26

We can create customized campaigns surrounding our next event or next publication and they always look good and are accessible.

Pros

I love the engagement we as an agency can have with the donors or event go-ers.

Cons

I wish this product had a Raiser's Edge feature as that is the program we use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cassandra Agredo

Easy to use for donors and organizations, seamless integration, and a helpful support team!

2019-02-21

The integration with Salesforce has been a big win for us.

Pros

We have integrated Classy with our Salesforce database, which is a huge plus for us.

Cons

We also need volunteer registration functionality, which Classy doesn't provide, so we do still have to use our old platform for that piece.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Beautiful product

2018-01-09

Pros

On top of that, it's really robust in terms of customization and making something look sharp and professsional.

Cons

It is not meant to be used as a "robust" donor database and as such integrates with salesforce which may be too big an operation for some and unless you are tech savvy or are good at importing data into your database it will create data silos.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Philanthropy company, 1-10 employees)

Happy customers

2019-04-30

Pros

Super easy to use, functional reporting, and syncs with Salesforce so we never have to manually create any new campaigns. The customer service has been spectacular as well.

Cons

It would be great if they implemented a text-to-donate function down the line for events.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nick Shoff

Great for Small Non-Profit

2019-07-29

Pros

Classy has been great for helping us set up fundraising pages for individuals who want to use events or campaigns to raise money for us.

Cons

I wish it was a little more customizable and had better email functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kamryn Lewis

Great for fundraising in teams and has user-friendly reports

2019-02-21

Allows us to more easily track our fundraising of individuals and teams and employ simultaneous campaigns.

Pros

Additionally, the versatility of the different campaign types for our other initiatives is super helpful, too.

Cons

We've had a few donor complaints and I would like the ability to customize a bit more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Courtney Osterfelt

Best investment we made as a small non-profit

2019-02-21

Classy has helped us diversify our donor base, it has helped us build and brand a monthly donor program, and it has helped us increase our online fundraising substantially.

Pros

Classy is user friendly, it communicates to our donor database so our Salesforce account stays up to date, it sends receipts automatically, and as a team of only 3 people serving 100s of teens a month, that helps us out so much.

Cons

The only complaint I have is that I wish we could switch between campaign templates without having to rebuild the design.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kaitlyn Murphy

Several of our clients use Classy as their primary online fundraising software

2018-03-26

It allows individuals to easily set up fundraisers on our behalf.

Pros

You can make visually appealing campaigns with relative ease.

Cons

For this reason, I would recommend it only for crowdfunding or "friendraising" events because it is easy for others to sign up and fundraise on your organization's behalf.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie Bidegain

Great base, but far from perfect functionalities

2015-02-27

Pros

Easy to use to set up events and track information.

Cons

The functionality between registration and fundraising.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

5/10

Recommendations to others considering Classy

Really be aware as to why you are using this. Just registration for events? Team building for events? Team fundraising for events? Individual fundraising for events?

Source: Software Advice
Helpful?   Yes   No
Read more
Nikicha Nieto Rosas

Simple, modern platform that makes processing online gifts a breeze!

2019-02-21

Pros

We love Classy's modern design for it's fundraising and event pages. We love how simple it is to edit the design of these pages and doesn't require any knowledge of HTML or really graphic design experience.

Cons

Another small con is that we have donors who sometimes mail in their credit card information to us but with no email address.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica Seitz, CAE

Excellent Fundraising Tool

2018-11-27

We needed a low-cost, online giving platform to allow for a more robust fundraising campaign.

Pros

The basic functionality was plug and play which was appreciated. As donations are received I am instantly notified of the gift amount and money is transferred to our bank account daily. I also like that donors can choose to cover the transaction fees for their donations.

Cons

We've had a few issues with the Salesforce API overwriting existing data.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Online Fundraising Made Beautiful and Easy

2018-01-18

Pros

Since you can export all the purchaser info, it allows you to go green with your ticketing -- there's no need for purchasers to print out the email confirmation they receive when you have easy access to all buyer info.

Cons

It lists the names of donors and the amounts, but not what campaign they donated to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Coordinator International Humanitarian Assistance (Nonprofit Organization Management company, 51-200 employees)
Verified Reviewer

Overpriced cold contact sales driven product

2017-11-10

Pros

Many customizable features and the ability to do serious peer to peer fundraising.

Cons

Do not attenpt this if you have less than coming in through social media-driven campaign donations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: GetApp
Helpful?   Yes   No
Read more
Lauren Sapp

The best there is

2019-03-22

We have used other companies, as well as tried to have a custom software made for us.

Pros

It is so user friendly on both sides as an administrator and a donor. Also great support if you have questions.

Cons

That I didn't find it before now. How have I gone this long without Classy?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kenton Lee

Classy is #1 for Nonprofit Payment/Fundraising Online

2017-04-18

Pros

Classy is super easy to use. Integrates great into a website.

Cons

Classy is not the most fashionable payment processor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ashleigh Kincaid

Classy Review

2019-03-19

Pros

I've used Classy to run fundraising campaigns for 4 years now and it couldn't be an easier user interface.

Cons

More integrated marketing communications would be helpful!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristina Bostick

Fully Featured Nonprofit Fundraising Software - with a price to match - but not a CRM

2018-07-19

Pros

The peer to peer fundraising pages as part of event registration is great (this is what we are using it for).

Cons

It's pricey, almost 3k/year - we've just launched our fundraising campaign and it remains to be seen if we can increase donations enough to cover the cost - but the biggest downside is you can't move your donor database in - at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more