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Donately vs MobileCause Comparison

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Overview

Category Leaders

Donately is an online, mobile-optimized fundraising platform designed for nonprofits, organizations & individuals who want...

Category Leaders

MobileCause is an event management and fundraising solution for nonprofits that aids users in planning and executing virtual...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

588

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

62

58

10

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

106

85

12

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

The user interface for the giver is easy to use and clean, and looks good on our website. We love that there's an option to make a recurring gift and that we can fairly easily change the interface.
Most features we needed were included out of the box, and we were able to customize other functions with help from support to get exactly what we wanted. Customer support is just outstanding.
Donately has been a great resource to help our nonprofit designate specific projects for fundraising campaigns. It is easy to use and connects securely with the Stripe payment platform.

Pros

Our experience has been very good because we were able to work directly with people who help us set up exactly what we needed at a very affordable rate.
We couldn't have moved forward after the shutdown without it. The event page looks great and the text to donate or buy a raffle ticket, etc., is awesome.
The ease of use for the end user is great. We are also happy that the Mobile Cause team helped us to integrate the data into our current database with a small fee.

Cons

I don't like the administrative aspects...they can be confusing.
We were loosing donations due to our clients problems with Paypal's support of immoral policies. I didn't know what to do, I didn't know that other options existed.
No email notifications when donations are made.

Cons

We have been through periods of severe understaffing and a lack of resources. MobileCause allowed us to fill a gap in our online giving presence with little investment of staff time.
There customer service is terrible. You cannot call anyone to work something out, they only do email which can take hours for a response.
No email communication possible. No graphics in text messaging.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features35
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Communication Management
  • Contribution Tracking
  • Conversion Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Multi-Campaign
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Pledge Management
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Social Media Integration
  • Social Media Management
  • Subscription Management
  • Third Party Integrations
  • Visual Analytics
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Total features55
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Communication Management
  • Contribution Tracking
  • Conversion Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Giving
  • Multi-Campaign
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Pledge Management
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Social Media Integration
  • Social Media Management
  • Subscription Management
  • Third Party Integrations
  • Visual Analytics
  • Volunteer Management
  • Web Forms
  • Website Integration

Integrations

  • Total integrations6
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations6
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MobileCause logo

MobileCause

Good product

Reviewed 2 years ago

I like it. It's easy to use and the customer service is super responsive and helpful. We have "text to donate" signs in our email signatures, at our events and fundraisers, on our social media, in newsletters and mailers-- basically everywhere! It really helps us capture every opportunity to get a donation/ new donor.

Pros

People can easily donate any time, any where! Easy to use, great customer service, versatile.

Cons

I'm not sure how they determine their pricing, but I feel like it could be less expensive, but so far it's paid for itself. We've been using it for a year.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MobileCause logo

MobileCause

Great application

Reviewed 3 years ago

It’s helped streamline our events and honestly has made it an ease to donate!

Pros

The ease of mobile cause is amazing! I’ve used other fundraising tools and this is the best!

Cons

It’s a bit confusing at first but overall it’s great. Once you get the hang of it, it’s amazing!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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MobileCause logo

MobileCause

MC review

Reviewed 2 years ago

It has been great for our main fundraiser event - love the ease of capturing donations via credit card, as prior to it was all manual entry. Also love being able to communicate to donors via text and giving us more options.

Pros

Easy for registering guests for events, love the thermometer and interactive possibilities; texting to donate is a new option for our donors

Cons

I still seem to have a hard time finding where to make alterations to certain details on the backend, like where to change a fulfillment response, or remove a donation, etc. I also wish they would change the thermometer details where someone's name automatically shows up if they haven't entered other details - the system remembers their number and associates the name, but some people want to be anonymous on the thermometer, so i wish it would default to no details being shown. I also am disappointed with the large jump in pricing from Yr 1 to Yr 2, but trust that it won't happen again beyond this initial increase or it might be come hard to justify.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MobileCause logo

MobileCause

Memorial Medical Center Foundation

Reviewed a year ago

MobileCause has been a Godsend for our organization since we began using it in 2018 for all of our campaigns. Our donors appreciate the ease and straightforwardness of our donation forms, and we in turn appreciate the incredible array of engagement tactics and services the platform offers that has played a huge role in the success we've had in some of our campaigns and events.

Pros

I like the unlimited campaign forms we can create and ability to customize each to fit our appeal message, including the awesome text-to-donate option.

Cons

I wish there was a way to download reports and see all donor activity and history, by donor name, in one report (perhaps that is possible and I am just not aware?).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MobileCause logo

MobileCause

Easy to use text to donate solution

Reviewed 2 years ago

We needed a simple, secure donation form on our website. We actually do not use the primary feature of text to donate very often.

Pros

A broad feature set. The web donation form is embedded to our web site as a modal window. Event management functionality and survey functionality are useful as well. Desktop and Mobile form emulator is excellent for previewing forms. The text to donate gets around the $5 or $10 limitation for mobile giving, by sending a web-based donation form in response to your keyword.

Cons

Reporting could use some improvement. Only three shortcodes available which can make it challenging to get a keyword that isn't already used by someone else.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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MobileCause logo

MobileCause

Review for MobileCause

Reviewed 2 years ago
Pros

I like the text to donate function the most. It has helped us bring in additional donations we otherwise wouldn't have received. I also like that it integrates with DonorPerfect.

Cons

First, the software is not very user-friendly. I find it difficult to create new campaigns/forms and it takes me a while to figure out all of the moving pieces. I especially dislike that you cannot adjust the email reply subject when someone registers for an event. The reply email reads "Thank you for your donation," but the individual DIDN'T donate. This has caused a lot of confusion and we have stopped using MobileCause for event registration because of it. This is disappointing because one of the selling points for me was having MobileCause integrate into DonorPerfect to lessen my coordination with different softwares.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MobileCause logo

MobileCause

Great Software

Reviewed 2 years ago

I would say one of the best parts about mobile cause is the customer service. They respond very quickly with questions and anytime I needed help they were around to help!

Pros

I really enjoy how professional looking in the website can be with just a few clicks and customizations. It’s also very easy and modern way for people to be able to donate

Cons

I wish we could see more analytics and customize further.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MobileCause logo

MobileCause

Great Experience

Reviewed 2 years ago

The experience was very good - the MobileCause staff was always helpful.

Pros

The ease of use for our staff was the biggest plus. We used it for your early Fun Drive and it makes donating quick and fun. Easy to pull a report to send to corporate.

Cons

I was unfamiliar with product but it was easy once given advice.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MobileCause logo

MobileCause

Gift Intake Manager

Reviewed 3 years ago

Overall, I have been using MobileCause for a couple of years and it has been a good time. I enjoy being able to customize our giving page, setting up campaigns for various events, and the growth. I would suggest Mobile Cause to various companies that fundraise.

Pros

The ability to customize the giving page for our donors and monitoring the analytics. In addition, Mobile Cause is a fun software to use for fundraising, from its text to donate to its reoccurring donations features.

Cons

The least feature that I like about the Mobile Cause software is the interaction for the donors. I suggest allowing the donor to make a profile on the website, allowing them to have some involvement on the website.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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MobileCause logo

MobileCause

Liked the program wish for a few more features

Reviewed 2 years ago

Good but no cigar

Pros

Love the graphics and the look of the product. Peer to Peer was super easy to set up.

Cons

There was a glitch with some of the email companies (verizon, aol etc) Did not like the fact that there were NO email reminders on the Peer to Peer just on text to donate.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MobileCause logo

MobileCause

Easy to set up, easy to use

Reviewed 2 years ago

It allows us to reach donors we wouldn't ordinarily reach by allowing users to be fundraisers and spread the word (or campaign) to their networks. Their customer service is always fast, friendly, and very helpful.

Pros

Ease of use. You can create attractive looking campaign pages quickly and easily. It's also easy for users to donate AND to invite their friends to support as well. Great for crowdfunding. Easy to share on social media.

Cons

None at this time. I wish the software talked directly to our database but although it doesn't it utilizes Authorize.net as the processor which is our normal processor so it's still convenient.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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MobileCause logo

MobileCause

Disappointed with Ease of Use

Reviewed 2 years ago

I would not recommend this platform to small organizations that rely on volunteer support at the special events. The system is not intuitive to quickly train a volunteer. There are also too many levels to set up the system for a small organization with limited staff to dedicate their time to navigating the platform. The videos, and support provided by Mobile Cause were helpful during the set-up process, but could not help during the day of event issues that we encountered, thus causing our guests, volunteers, and staff much stress and disappointment.

Pros

Our organization selected Mobile Cause as donation platform based on the text to donate features demonstrated from our Sales Representative. For the most part, this feature works well when a donor has full understanding of their personal smart phone and texting features.

Cons

As a small non-profit, we had hopes that Mobile Cause would be a streamline platform that would allow us to capture donations without having to have a registration/auction service to process payments, manage registration, etc. If I had not had the excellent support of rep from the Mobile Cause Support Team, I would have been able to set up our event or manage all the day of issues we encountered with Text to Donate, ticketing, and payment. The issues we encountered are too many to list in this review. I have attempted to rectify our concerns with the Mobile Cause management with no success. We lost money due to the glitches in the system that have not been addresses to date.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MobileCause logo

MobileCause

What we needed during COVID

Reviewed a year ago

This is perfect for digital fundraising. We started with nothing and this has ramp up our giving. We went with the basic package for our first year. Maybe we will add the peer to peer and crowdfunding next!

Pros

This was our first foray into digital fundraising and we chose MobileCause before COVID. We couldn't have moved forward after the shutdown without it. The event page looks great and the text to donate or buy a raffle ticket, etc., is awesome.

Cons

Because we operate with all volunteers and no paid staff, it took us a little longer to get up and running, but their support staff is very helpful. There are so many different options with MobileCause, it can take a bit to wrap your mind around what you need or want. We aren't as impressed with the auction software company integration.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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MobileCause logo

MobileCause

Nice features but not completely worth the price

Reviewed 2 years ago

See if the extra features you use are useful for your organization. If you have a donor base that is unlikely to donate through texting or online than I think some of the more valuable features may not be adding enough of a return on your investment.

Pros

Mobile cause does make fundraising and donor record keeping easier for non-profits and features like the ability to raise funds by texting is a great feature. The design and control of web forms for fundraising looks nice and is easy to use.

Cons

For the amount, there are cheaper options for small non-profits. I think MobileCause works better for maybe more medium sized organizations or organizations that have a younger donor base.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MobileCause logo

MobileCause

Non Profits Need to Meet Donors where they are at... in today's Mobile Society.

Reviewed 10 months ago

Excellent Tech support... good people. This platform scales for beginners and fast growing non profits.

Pros

The MOBILE in MobileCause is the key. The text to donate... text to register... test to subscribe function is effective and still a differentiation among other more expensive competitors. The product does what it promises. It has great flexibility and reliability. Highly recommend to charities who want to create granular real time action with donors or constituents.

Cons

They have some limitations in custom programming of building poles or responses in their forms, but they are working on it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MobileCause logo

MobileCause

Capturing ALL of the people in the room!

Reviewed 2 years ago
Pros

MobileCause is fantastic for capturing all donations at fundraising events. MobileCause text to donate provided an easy and effective way to learn about all the people in the room at our Mardi Gras Gala. We raised an additional $50,000 in just a few hours! It is well worth our investment in the product. The visible thermometer and scrolling donations make for an exciting event!

Cons

I have no cons, but if I had to make one up, I'd say we under-utilize the product. We should be using it at ALL of our events.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MobileCause logo

MobileCause

Easy Credit Card Processing

Reviewed 2 years ago

We are processing donations for our organization as well as payments for events and sponsorships. The funds are quickly deposited in our bank account and that is a blessing.

Pros

I like the ability to create donation forms quickly for special projects.

Cons

I REALLY wish donors could easily donate to multiple programs at the same time. Currently, they can only choose from one program. If their donation needs to cover a second program they have to write a note in the comments section. Most often, they fail to tell us how much goes to each program. That creates follow up calls, etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MobileCause logo

MobileCause

A Sleek, User Friendly and Modern Fundraising Platform

Reviewed 3 years ago
Pros

We have really enjoyed using MobileCause for the ease of use and the simple to learn functionality. The Text to Donate and Peer-to-Peer fundraising tools have helped us modernize and expand our fundraising activities. The option to have donors cover the credit card processing fee is great and in our experience, most donors have chosen to do so, saving us on operating costs. The customer service has been stellar and the numerous packages make it easy to find a good fit for our organization.

Cons

The only downside I have found is that the automated email notifications I receive when a donation is made are too generic and don't contain all the information I need to see at a glance, so I find myself logging in to pull reports to find that information. It is certainly not a deal breaker, but it adds an extra step which would be nice to eliminate.

Donately vs. MobileCause

See how Donately and MobileCause stack up against each other by comparing features, pricing, ratings, integrations, security & more.