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Donately
4.4
(164)

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Online fundraising for nonprofits, businesses & individuals

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Donately Pricing

Pricing overview

Value for money rating

4.4

/5

164

Price starts from

0

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

Platform fees start at 4% with multiple tiers available that scale with your organization!

What users say

The low cost of this software is probably the most attractive piece of it all. It has a beautiful, simple layout for donors to utilize.
As we raise money for our campaign, it has been incredibly easy to get fundraisers to sign up. Additionally, attracting donors has been simple, too.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A really useful tool with a great team of people running it

Reviewed 3 years ago
Pros

As a small business owner and somebody who just wants to make a difference and teach her students to do so as well this is perfect for us. The folks that donate to our program never have a problem using the software and whenever we've run into trouble someone from the team always responds and fixes the issue. I'm hoping to grow with this software and this organization.

Cons

I wish there was another option besides using striped when it comes to accepting the donations. I don't understand why it is that it should cost so much especially since this is all about charity giving back to your community. That being said the format of the software is very good as I said before and the customer service makes up for what I think is pretty hefty when it comes to how much money is taken from our organization being able to help people. Another thing I would really like is it there would be a way to make an app for Android and iPhones. It would be so much simpler for us to promote and use. But again I guess that probably will come with time.

Vendor response

Hi, Jennifer. Thank you so much for taking the time to review Donately! We are glad that our platform is meeting your needs and helping you make an impact. In regards to payment methods, please do note that we also offer PayPal as an option. We understand that keeping costs low is a vital component of fundraising, which is why we're committed to providing our platform at an affordable rate for organizations of all sizes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Simple Easy To Use Solution

Reviewed 6 years ago

Its been okay and it does serve its purpose. Customer support is slow especially when you're trying to have a conversation with someone to answer all your questions. Forms aren't able to be customized which is especially disappointing with campaigns and peer to peer fundraising. There should be more templates for options on both the campaign and fundraiser angle. More importantly I wish there was a way that our campaigns could stay on our site and not bounce to the donately url. This serves its purpose and isn't horrible and given that the other options out there are massively more expensive then this seems like the right option for smaller non profits.

Pros

Ease of use

Cons

lack of different templates and customization

Vendor response

Hi Claudia, Thanks for filling out a review! Sorry that there was some aspects of Donately that you felt needed work. The good news is that we take your suggestions very seriously and we are always trying to make Donately better. Per customizing the donation forms, by using the form embed you essentially have full control. If you are using our free hosted pages I'm happy to say that we'll...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Crowdfunding review

Reviewed 3 months ago

Not very good, but this is also due to external factors

Pros

Cheap, easy to set up with many payment options. Monthly and single donation options was the deciding factor in choosing this platform

Cons

Difficult to get donations, not enough support

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Perfect for small NGOs

Reviewed 6 years ago

We've been using Donate.ly for several years now. The 2 major things I like about it are: 1. You pay per donation processing fees, which are reasonable. There is no monthly fee. This makes it possible for small NGOs to accept online donations without it costing us an arm and a leg up front. 2. You can easily embed the donation form into your own website. This allows you to keep the brand of your...

Pros

Price and ability to embed on my site.

Cons

Limited donation tracking and donor outreach tools.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for Small Non-profits

Reviewed 4 years ago

Donately has definitely helped us get the most out of our donations. Donately allowed us to set up an easy and nice looking web form on our site and effectively helps us manage donations.

Pros

Donately is a fantastic tool to use for small non-profits. It is affordable and helps better manage donations. The web forms are also attractive and I like the custom options for email automation and receipts. Donately easily integrated with Stripe and was set-up in no time.

Cons

I was there was more options for sending automated emails after donations and getting notifications to multiple email addresses.

Vendor response

Thank you for your review, Elizabeth! We will take your feedback into account as we continue to improve the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for our gap year between CRMs

Reviewed 3 years ago
Pros

In between upgrading our CRMs, a process we knew would take a couple years, we were looking for a nimble and affordable product to manage our online donations. Donately was ideal for this purpose! Customer service was always immediate and top notch, and the product was routinely improving, inspired by what I can only assume was customer feedback. From a UX perspective I vastly prefer Donately, but ultimately a product that speaks directly to our CRM is best for our organization's fundraising goals.

Cons

More developed self-help resources would have been useful when we first implemented Donately, but customer service was so expedient that this never really caused any issues.

Vendor response

Thank you for your feedback, Ali! We were happy that we could fit the needs of Curtis!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great option for P2P fundraising

Reviewed 3 months ago
Pros

Extremely easy for participants to create their own P2P page and for our team to see their progress. There was a good amount of customization without being overwhelming

Cons

I didn't realize Zapier would require its own subscription in order to integrate Donately into SalesForce, which was an additional unexpected cost but not necessarily Donately's fault

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Movement for Water Equityin Pakistan

Reviewed 6 years ago

Water is a source of life and its distribution and management should abide by the values of equity and social justice. Equity alludes to notions of distributive and procedural justice and transparency. Equity in water implies the right to a minimum amount of water for basic human needs plus the assurance of procedural fairness and transparency in the provision of this basic human right. YLP attempts...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great support, and a pricing model that works for us

Reviewed 6 years ago

We were drawn to Donate.ly because we are rebuilding our online donation and for the volume of expected donations it made a lot of sense. Our backend CRM is salesforce and so we needed to use Zapier to create opportunities and contact records. Bryan Shanaver was quite helpful in getting that set up for us. I want to give features and functionality a 4 but no doubt it will get there with a more advanced recurrent donation logging and foreign currency, a 5 would be non-cash gifts. Make no mistake though it is great value for money, so as they grow I am sure it will be well made. I would recommend it for small to midsize non-profits at its current form.

Pros

Great value for money, awesome support.

Cons

Great if we can do multi-currency as we are a global org. Also if it can note down it is Xth recurrent donation somehow it can make our backend record keeping better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Top level platform!

Reviewed 6 years ago

The customer support has been fantastic, always offering a solution any setback I face. As an admin, the back end dashboard is easy to use and free of distraction.

Pros

UI and ease of back end admin

Cons

Entry pricing is steep.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love the company/service! Software could be better!

Reviewed 6 years ago

We have had a great experience with people at donately! We had a couple of issues early on in the process (our fault) that were attended quickly by a real human which was great! The software is missing some functionality that would make it so much better. PayPal integration would be amazing but even Deeper integration with swipe would ok. A mobile app for events would kill all birds with one stone for us. After my experience with other platforms, we recommend donately all the time and are loyal customers.

Pros

Pricing!!! Simple interface

Cons

Lack of integration with PayPal.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy and affordable!

Reviewed 3 months ago

We love having the professional form and donor experience on our website.

Pros

We are small nonprofit and needed something that would allow us to take recurring donations. This was a great option for us and we are very happy with it.

Cons

Easy to use and navigate so we don't need extensive training.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use-seamless way to raise funds!

Reviewed 6 years ago

We tried many site to help us raise funds, but many were complicated and costly. This has been a seamless way to achieve the financial goals we have with minimal upkeep.

Pros

SImple, easy to use, able to create multiple campaigns for ongoing donor involvement, low fees, able to have reoccurring donations. Easy for DONOR to access and sign up! Best reason is our donor love it.

Cons

I do not to not have the option to turn off the donors ability to see how much funds are raised and the goal. Its great for special project, but if we are raising support on an ongoing basis, I would like to have a main account and the ability to have other small campaigns for special projects.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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More expensive than some, but pays itself off than its competition

Reviewed 6 years ago

I've done a ton of research for our nonprofit, and I like donate.ly because they do not charge a monthly fee, they hook up to my existing stripe account, and although their fees stack up more than other alternatives, their interface is so incredibly simple and easy I have found that if just ONE more donor is gained BECAUSE of their easy interface It pays for the fees for an entire year! Also it's incredibly easy to implement on a website. No HTTPS security certificate needed Though highly recommended of course!

Pros

Clean, simple interface. Extremely easy to implement on websites.

Cons

A bit more expensive in fees compared to it's competent

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent

Reviewed 6 years ago

I have never had any problems or difficulties and feel like it's a great interface for my nonprofit.

Pros

Easy to use and cost effective.

Cons

N/A

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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High Automation

Reviewed 6 years ago

I love the fact we can create our donation form and in minutes embed it into our website. No other product offers this level of seamless integration. For small and medium-sized nonprofits with resourceful teams, Donate.ly is the perfect product. We don't need a lot of hand-holding. What we need is reliable, cost-efficient products that provides appropriate acknowledgments to donors. Donate.ly's product's do just that.

Pros

Cost. Integration. Clean design.

Cons

Considering price, none.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Too new to know

Reviewed 2 months ago

Like the product...not helpful in getting it online and functional.

Pros

Price and ability to customize the donor form are the most compelling features of this software so far.

Cons

Customer support is minimal...VERY disappointing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Annual Donations

Reviewed 6 years ago

Very easy and minimal amount of work to do on our end. Like the summary downloads we can call when we want to review all donations.

Pros

It's just easy and we don't really need to think about if our money will get to us. Cheaper than paypal, too.

Cons

Nothing, we only use for the basics

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Donate.ly Solves Need

Reviewed 3 years ago

Donate.ly has allowed me to collect donations easily, both on the giver's end and on the administration end. I'm not sure right now what we would be using without it.

Pros

The user/giver has no problem navigating to make a donation, and the interface looks very professional. It's very easy for the giver to use, and I appreciate there not being monthly fees for times when slow donations may not have covered the cost. The per-donation fees are reasonable and at or below what a competitor might charge. I'm just getting into the donation tracking tools now but they appear easy to navigate as well.

Cons

I haven't been able to associate multiple bank accounts but that's a relatively minor issue.

Vendor response

Thank you for your review! We look forward to continuing to serve your organization.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great way to raise donline donations!

Reviewed 6 years ago

This has helped out ministry raise awareness to our cause and take online payments. Highly recommend for anyone looking for a payment database online.

Pros

Ability to accept online payments easily

Cons

Payment percentage is high but expected for low dose of credit card donation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Strong Value; Clean Layout

Reviewed 3 years ago

Donately has allowed us to receive donations for our non-profit arm of our organization.

Pros

The low cost of this software is probably the most attractive piece of it all. It has a beautiful, simple layout for donors to utilize. Furthermore, it only costs a fraction of the price some its competitors charge.

Cons

For our purposes, it was a perfect platform. (Any of the functionalities that we would have liked to have used were available with the upgraded version.)

Vendor response

Thank you for your review! We look forward to continuing to serve your organization.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very Satisfied

Reviewed 6 years ago

We are very pleased with the Robly service and are happy with our move from Constant Contact. It is easy to use and we feel as though the value for the money is superb.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recommend for any small nonprofit

Reviewed 6 years ago

As a startup nonprofit, Donatello helped us provide an avenue to secure funding easily with easy plugin integration. The small processing fees can't be beat which keeps our administration budget low (which everyone loves). The customer service is quick and personal. The only negative I've found is the campaign pages are limited in their design ability, which can also be a pro for those with little experience in design and coding.

Pros

Easy to use, analytics, exports data, plugin integration easily with Wordpress

Cons

Campaign pages - the formatting options a minimum.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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all good

Reviewed 2 months ago

it give the trust to my work

Pros

all is good for both side, the charity org and the volunteer

Cons

pricing, for the youth nonprofit, as we do not having enough of budget on the technologies, to support mission

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great fundraising platform at a great price that scales with you!

Reviewed 6 years ago

I've worked with several start-up organizations over the past couple years and found that Donately fits the goal every time for those org's that need a professional and functional platform that is priced to scale with you. It seems that the creators of Donately get what most nonprofits need with easy-to-create donation forms that are responsive, embed into Wordpress, and equipped with peer-to-peer campaign functionality. Thank you for a great platform at a great price!

Pros

No pros were added to this review

Cons

No cons were added to this review