DONATION vs Salsa CRM Comparison

Overview

DONATION is used by small to mid-sized churches and charities to track their donors and donations and issue receipts. With...

Salsa CRM is a donor management and engagement solution, designed to boost donor acquisition and retention for nonprofit...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$80.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

211

24

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

107

74

23

8

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

I even got my Dad, a treasurer at his small church in Eastern Canada, to use it and he is a true fan as well. Just an outstanding program, easy to use, and the customer service is top notch.
I have used Donation at our church for over five years and I highly recommend it. This program is very clear and easy to use, their customer service is excellent and the price is great.
Dan Cooperstock seems to be very familiar with the not for profit sector and what we are trying to do. He has produced an excellent piece of software at a great price with great service.

Pros

Our staff all agree it's easier to learn, easier to use, and we have all really liked our Customer Support, and Customer Success Coach. They have helped grow to really thrilled with this CRM.
Salsa is that software for us. This CRM is user friendly, looks great, super intuitive, and the seals people were really kind and patient with my five zillion questions.
In the beginning I kept trying to make it Network for Good - which I left because they were so non-responsive, but they do have good interfaces and options, and their donation processing is a breeze.

Cons

I'm reluctant to give access to another operator as I have slight fear it may be hard to find errors in data entry. My motto is: If you want it done right, do it yourself.
It is still not intuitive to generate and use. In spite of this one weakness I do not hesitate to recommend it to all, especially at it's low cost.
Even past years were available if needed to reprint receipts. The only downside relates to the set up of categories (for our various cause collections) which we had to do a couple of times.

Cons

They promise you if their system does not work with your data you can cancel. They say if you are unhappy with the customer service you can cancel at anytime.
A few small formatting restrictions for email creation were bothersome to me but not enough for me to really dislike the software.
However, we felt a bit neglected as a previous client, slipping through the cracks of the transition and experiencing a number of problems because of this.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features1
  • A/B Testing
  • ACH Payment Processing
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Auto-Responders
  • Built-In Database
  • CRM Integration
  • Campaign Segmentation
  • Communication Management
  • Contact Database
  • Contact History
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer Segmentation
  • Customizable Reporting
  • Data Visualization
  • Database Conversion
  • Database Integration
  • Direct Mail Management
  • Drag & Drop Interface
  • Drip Marketing
  • Duplicate Detection
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Event Calendar
  • Event Ticketing
  • Event Triggered Actions
  • Filtered Views
  • Forms Management
  • Goal Setting / Tracking
  • Grants Management
  • Historical Analysis
  • History Tracking
  • Mail Merge
  • Mailing List Management
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Permission Management
  • Personalized Profiles
  • Prospecting Tools
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Billing
  • Recurring Tasks
  • Role-Based Permissions
  • Rules-Based Workflow
  • Secure Data Storage
  • Social Network Marketing
  • Summary Reports
  • Transaction History
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Total features69
  • A/B Testing
  • ACH Payment Processing
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Auto-Responders
  • Built-In Database
  • CRM Integration
  • Campaign Segmentation
  • Communication Management
  • Contact Database
  • Contact History
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer Segmentation
  • Customizable Reporting
  • Data Visualization
  • Database Conversion
  • Database Integration
  • Direct Mail Management
  • Drag & Drop Interface
  • Drip Marketing
  • Duplicate Detection
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Event Calendar
  • Event Ticketing
  • Event Triggered Actions
  • Filtered Views
  • Forms Management
  • Goal Setting / Tracking
  • Grants Management
  • Historical Analysis
  • History Tracking
  • Mail Merge
  • Mailing List Management
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Permission Management
  • Personalized Profiles
  • Prospecting Tools
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Billing
  • Recurring Tasks
  • Role-Based Permissions
  • Rules-Based Workflow
  • Secure Data Storage
  • Social Network Marketing
  • Summary Reports
  • Transaction History
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Bloomerang
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • SendGrid
  • Stripe
  • Twitter
  • Zapier
  • Total integrations2
  • Authorize.net
  • Bloomerang
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • SendGrid
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

DONATION vs. Salsa CRM

See how DONATION and Salsa CRM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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