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Donorbox Logo

Online fundraising platform & website donate button

Donorbox Reviews - Page 4

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240 reviews

DH
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Dymond H.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Speedy Efficient Customer Service!

Reviewed 2 years ago
Pros

I really enjoy the informative videos to help with understanding how to set up DonorBox. Also, the customer service I received was superior! The staff was very friendly and helpful.

Cons

I did not like the increase in processing fee less than one month after joining without any time to meet the minimum requirement to keep the processing fee I was promised when signing up.

AT
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Andrew T.

Religious Institutions, 1-10 employees

Used monthly for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Appreciation

Reviewed 5 years ago

It has been excellent so far.

Pros

Your response to Covid with supporting us with a percentage decrease and the ability to track online gifts.

Cons

I'm not completely clear on how it integrates with PayPal and Stripe.

Vendor response

Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any ideas on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!