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Donorbox Reviews - Page 5
240 reviews
Recommended
Elizabeth C.
Media Production, 1-10 employees
Used daily for 6-12 months
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Integration with Salesforce NPSP, Pardot, and Wordpress - after a small learning curve, it's all seamless.
I can't say enough good things about Donorbox. We were struggling to sync our data to Salesforce and manage recurring donors in prior systems. It was time consuming and inaccurate. We implemented Donorbox and bam - it just works. Their support is responsive. The integration is excellent. The interface is easy. Our recurring donors can manage their own profiles. It's been such a good fit that I recommended it to another client and helped them implement it. I don't usually write reviews but I had to do it here - it's just excellent and if it ever goes away I will cry.
There's a learning curve. But it's small, and worth learning for our purposes.
Hi Elizabeth! Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!
Rowan N.
Nonprofit Organization Management, 1-10 employees
Used daily for less than 6 months
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We are a small volunteer animal rescue charity based in the south of France. We needed a straightforward way to manage our membership programmes and also ad hoc fundraising campaigns by us and our supporters. Donorbox fits the bill perfectly, and I would thoroughly recommend it to similar organisations.
The ease of setting up, visual simplicity and ease of use, particularly on mobile was what initially attracted me. Also, the flexibility over cost, and how payment can be passed to donor and be adapted according to the campaign.The more I use it, the more I appreciate it's powerful reporting, ability to segment supporters and the fact it can be integrated into other packages like Zapit.We have also just started campaigns, both set up by ourselves, and also on behalf of our supporters. We can give the fundraiser access just to their campaign, so they can post update stories.
Very few cons we have come across, just a few functionality that we had previously or decided it would be useful, for example, having honorary members (currently there is a $1 minimum fee for members). But in the grand scheme of things, this is very minor. And the response came back quickly that they thought a useful function and would consider it :)