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Donorbox Logo

Online fundraising platform & website donate button

Donorbox Reviews - Page 7

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240 reviews

JK
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Jonathan K.

Apparel & Fashion, 1-10 employees

Used daily for 1-2 years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for getting started with online donations

Reviewed 6 years ago
Pros

Easy setup for nonprofits or churches with recurring giving and low costs. Combined with Stripe, you can get pretty decent rates for payment processing. Easy to use interface and multiple giving pages can be setup.

Cons

Lacks a lot of the donor management features that other tools offer.

Vendor response

Thank you so much for your kind words! We're glad you are having a good experience with Donorbox. We'd love to learn your thoughts on what donor management features you'd like to see in Donorbox. Any input you could give us would help our Development team. We're always looking for ways we can get better, so your feedback would be very much appreciated.

CQ
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Chris Q.

Civic & Social Organization, 1-10 employees

Used monthly for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy for everyone

Reviewed 5 years ago

We're very satisfied. But we're not really taking full advantage of what Donorbox can do. All we really needed was a simple, clean donation process that takes place on our website, rather than having donors go to and return from PayPal.

Pros

We needed a donation process that was more professional-looking than PayPal buttons. Donorbox turned out to be as easy to set up as promised, and it looks great on our website, which is built on a Weebly template and maintained by a volunteer webmaster. The automated email receipts are saving lots of time for our part-time finance staffer, which means larger donations can get real thank-you letters, and not form letters with a few personal words tacked on. Also, a lot of our donors also cover the fees.

Cons

Some of our nitpickers would have liked a larger form size. Personally, I think it's fine. I would also settle for some sort of phased fee structure. As much as I like running no charges for months when we raise less than $1000, if we raise $1001 we get charged 1.5% for the full amount.

Vendor response

Hi, Chris! Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and our team has made note of it. We're thrilled that you're enjoying your experience with us. If you ever need our help or have any ideas on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!