DonorDrive Features

DonorDrive

Fundraising campaign management solution for nonprofits

4.22/5 (36 reviews)

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API
Analytics
CRM Integration
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Communication Management
Customizable Branding
Customizable Templates
Electronic Payments
Email Invitations & Reminders
Email Marketing Management
Event Management
Event Scheduling
Event Tracking
Goal Setting / Tracking
Multi-Campaign
Multi-Channel Communication
Performance Metrics
Performance Reports
Presentation Streaming
Progress Reports
Receipt Management
Recurring Billing
Reporting & Statistics
Sales Analytics
Social Media Integration
Status Reporting
Summary Reports
Template Management
Third Party Integration
Video Management
Video Streaming
Video Support
Visual Analytics
Volunteer Management
Web Analytics
Website Integration
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API
Analytics
CRM Integration
Campaign Analysis
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Communication Management
Customizable Branding
Customizable Templates
Electronic Payments
Email Invitations & Reminders
Email Marketing Management
Event Management
Event Scheduling
Event Tracking
Goal Setting / Tracking
Multi-Campaign
Multi-Channel Communication
Performance Metrics
Performance Reports
Presentation Streaming
Progress Reports
Receipt Management
Recurring Billing
Reporting & Statistics
Sales Analytics
Social Media Integration
Status Reporting
Summary Reports
Template Management
Third Party Integration
Video Management
Video Streaming
Video Support
Visual Analytics
Volunteer Management
Web Analytics
Website Integration
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DonorDrive Feature Reviews

25 reviewers had the following to say about DonorDrive's features:

Wayne Baldaro

We had to move from one platform to another within 6 mos. Donor Drive was there for us!

2017-05-23

Improved from end interface for users, quicker registration process, improved data and flexibility for reporting.

Pros

The management features for admins, the data and support are top notch.

Cons

We have had to have a couple of "work around" situations which I can live with but not my field so much.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bailey Cazinha

DonorDrive Review

2018-05-01

Donor Management and no hassle payment processing.

Pros

The ability to create and manage multiple events and transactions is great.

Cons

The lack of ability to pull in already created questions while building a form is a downer. Also, no ability to upload an XML or any kind of file to auto-create sites. Hurts. My. Soul.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Colleen Veldt

Moving to DonorDrive made my work easier, faster, and more efficient.

2018-04-17

Pros

The event and constituent management features are intuitive and easy to learn.

Cons

The email functionality is difficult to use, and the scheduled messages must be written and loaded in at least one day before you want to send.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Derek Litts

DonorDrive is a great tool for peer-to-peer fundraising

2018-05-01

DonorDrive is a great resource for my students. I love many of the functions DonorDrive has available and I'm not sure if any other peer-to-peer fundraising sites can really compare. The benefits of using DonorDrive outweigh of the negatives.

Pros

Ability to schedule messages to participants and set up trigger notifications Email campaigns make it easy to reach out and connect with all participants and donors Insights for communication sent to participants and donors via email campaigns is great - looking forward to insights for scheduled messages and triggered notifications!

Cons

There is no check-in option for events. I have to run a report, export it, then either print it or have it on a shared drive for check in.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

DonorDrive is a great platform for our end users (donors & participants) and for admins too.

2018-04-09

We are able to facilitate nearly 300 P2P fundraising events (and ticketed events) with the DonorDrive platform.

Pros

The admin side has also had a lot of improvements to increase the ease of pulling reports, viewing data, and setting up automated communication.

Cons

DonorDrive has partnered with Charity Dynamics to offer a mobile experience to participants where they can ask for donations and thank their donors - which we have seen increase our participant fundraising. Our events do wish that they could have a similar mobile app where they see reporting/admin features from mobile.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick Colleran

The software is very versatile and is more than just a fundraising platform.

2018-04-17

Without this software, I'd probably need 2-3 different platforms to do my daily job.

Pros

The data and records kept over years of use comes in handy for email campaigns, demographic research, and so much more.

Cons

The user interface from a fundraiser's perspective seems a little behind as far as integration with Gmail, social media etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Great customer support team, but not on the leading edge

2018-04-17

Reporting, fund collection, some customization.

Pros

Since the team is small, there is flexibility in what you can as for. They are open to ideas and willing partners in development. Once familiar with the systems, I am able to make most changes without having to consult their team. When needed, they are very responsive.

Cons

Even when this development would clearly be a greater benefit to keeping the company up-to-date with competition in the field.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristi Wass

Helps save time, streamline communications within a user-friendly interface

2018-04-17

Saves time by automating communications and making most necessary reports easily accessible.

Pros

Most features are user-friendly on the back-end, and it saves a significant amount of time to be able to automate retention/reminder emails to current and past participants. Customer support is generally quick to help resolve any trouble.

Cons

Certain features cannot be modified and while basic features are user-friendly, some more advanced features are complicated to access and require many steps to integrate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Ted Gorodetzky

Great design capabilities. Required some arounds for unique events, but lots of functionality.

2018-04-23

Simple integration of donor data into display results.

Pros

Good design, modern feel, nice responsive optimization.

Cons

There were few ways to truly customize the event structure, the ticket sales, or the display of some data/information throughout.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Davis

Easy to use software with great tech support to back up the product

2018-04-17

Pros

I appreciate the reports that compare this year's events to previous years events.

Cons

Occasionally the search feature for a constituent does not work properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Darrin Olsen

impossible to get their dev team to do anything

2018-04-18

They process the money for us.

Pros

easy to create api end points to pull data from, i can go in and create a list of the data i want and have access to it.

Cons

Getting api's to pull efficiently is like pulling teeth. The support team often takes months to figure out how to fix an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Smith

Good P2P Fundraising software

2018-02-05

Pros

Donor Drive makes it simple to manage multiple P2P fundraising events at once.

Cons

Sometimes a donor uses a credit card but wants to be recognized as a couple and not the name of the card.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Megan Dawley

Makes managing fundraising so much easier

2017-05-23

Pros

I like how easy it is to navigate the backend and the control I have managing my constituents and participants

Cons

The email system needs some work and there are a few limitations in regards to reporting and promo code use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Karen Fordyce

Not a fan of this database.

2018-04-17

N/A

Pros

You can schedule reports to be pulled on a regular basis.

Cons

(Former database the reports were instantaneous.)

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenna Bundy

DonorDrive is almost the total package!

2018-04-17

Pros

The front end user experience is great and easy to use.

Cons

The reporting and the ability to customize back end things is still lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Linda Sanders

Donor Drive is somewhat confusing at times on the back end, but very much so on the front end.

2018-04-17

It allowed people to register and fundraise for this event, but not without problems along the way.

Pros

Like the ability for participants to customize their page, albeit limited.

Cons

When entering an Organization, I don't think a name should be a required field, especially when inputting a donation Need a way to track if incentive items have been received by a participant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Overall, the platform serves the purpose our organization is looking for.

2018-04-17

Pros

The data analytics are the most useful feature of this software.

Cons

The communication features really need to be reevaluated and updated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Laura Haas Maguire

Working with DonorDrive has been a dream!

2018-04-17

DonorDrive gave use incredibly flexible and customizable fundraising software at an amazing price.

Pros

I love the user-friendliness of this software, but what I love the most is the incredible amount of patience and support I get from the uber-wise customer service team.

Cons

In an ideal world, I would like the ability to have human-readable URLs in place. I also think that it would be really helpful if the administrator knows a bit of coding -- sometimes that seems to be the quickest route to solving a problem, and I am not skilled in that area at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kendall Nichols

Has potential to be great!

2018-04-17

Helps us utilize and execute events from our regular website.

Pros

Love that we can utilize our pages for specific events and add characters like a thermometer, recreate events from the previous year to mainstream things, data tracking and clientele information.

Cons

The software is very difficult and confusing to use - especially when starting out or using it for minimal events. Could be simplified and tabs made more clear.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Shelby McGarry

From ease of use, to the multitude of features - DonorDrive is a phenomenal product

2018-04-18

Pros

The DonorDrive team truly listens to its consumers and is constantly rolling out product updates and adding features that they have created in direct response to consumer feedback.

Cons

The email campaigns vs. notifications can sometimes be confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Michael Ringenbach, MPH

Great experience, helped us transform our program.

2018-04-19

More money for our organizations.

Pros

The participant fundraiser experience is top notch, and the notifications are really good.

Cons

With the volume that we have, sometimes it can be a bit difficult to make every event page perfect and find issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Angelica Johnson

When we our organization decided on DonorDrive it was at the forefront of peer to peer technology.

2018-04-17

Pros

There is definitely an ease of use for event participants.

Cons

There are limitations to the design aesthetic for our our Affiliates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 501-1000 employees)

Fantastic in helping with personalization

2018-06-28

Pros

Personalization and ease of use for user and admin Customer service was always immediate and extremely helpful

Cons

Design options are limited Offline donations are tough for clients to use Using DD profile for different events

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

We have been working with Donor Drive for Peer to Peer fundraisers for 5+ years.

2018-04-17

All in all, we have had a good experience with Donor Drive. We have had the ability to support many different types of Peer to Peer fundraising on the platform. They have always been great about helping us to understand the roadmap that they are building against and see where are needs can fit into that roadmap.

Pros

As we have worked with them over the years they have steadily improved the technology and options that are a part of their platform. There is a lot of flexibility in the platform.

Cons

We also have not had any luck working with them to consume data from an API we have created to remove a manual process

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dawn Wright

Great Customer Service!

2018-04-17

Pros

The ease of use of the product and how easy it is to navigate.

Cons

Additional functions that would help with creating emails or running reports. I think the wysiwyg should have additional features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more