DonorDrive Features

DonorDrive

Fundraising campaign management solution for nonprofits

4.22/5 (36 reviews)

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Customizable Branding
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Fundraising Management
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Learn moreCompare App
ACH Payment Processing
API
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alumni Management
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Collaboration Tools
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard
Data Import/Export
Donation Tracking
Donor Management
Electronic Payments
Event Management
Event Scheduling
For Nonprofits
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Grant Management
Mail Merge
Mailing List Management
Member Database
Membership Management
Mobile Giving
Online Forms
Online Giving
Payment Processing
Pledge Management
QuickBooks Integration
Real Time Analytics
Real Time Reporting
Receipt Management
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reporting & Statistics
Reporting/Analytics
Search/Filter
Social Media Integration
Social Media Management
Summary Reports
Third Party Integrations
Volunteer Management
Web Forms
Visit WebsiteCompare App
ACH Payment Processing
API
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alumni Management
CRM
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Collaboration Tools
Communication Management
Contact Database
Contact Management
Contribution Tracking
Credit Card Processing
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard
Data Import/Export
Donation Tracking
Donor Management
Electronic Payments
Event Management
Event Scheduling
For Nonprofits
Fundraising Management
Gift Matching Management
Goal Setting / Tracking
Grant Management
Mail Merge
Mailing List Management
Member Database
Membership Management
Mobile Giving
Online Forms
Online Giving
Payment Processing
Pledge Management
QuickBooks Integration
Real Time Analytics
Real Time Reporting
Receipt Management
Recurring Giving
Recurring/Subscription Billing
Registration Management
Reporting & Statistics
Reporting/Analytics
Search/Filter
Social Media Integration
Social Media Management
Summary Reports
Third Party Integrations
Volunteer Management
Web Forms
Visit WebsiteCompare App

DonorDrive Feature Reviews

25 reviewers had the following to say about DonorDrive's features:

Bailey C.

DonorDrive Review

2018-05-01

Tons. Donor Management and no hassle payment processing.

Pros

The ability to create and manage multiple events and transactions is great.

Cons

The lack of ability to pull in already created questions while building a form is a downer. Also, no ability to upload an XML or any kind of file to auto-create sites. Hurts. My. Soul.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

DonorDrive is a great platform for our end users (donors & participants) and for admins too.

2018-04-09

We utilize it to pull reports on fundraising and donor data, communicate with participants, and provide landing pages/personal fundraising pages to nearly 300k participants.

Pros

What I like most about DonorDrive is their responsiveness and willingness to improve the donor and participant experience on the platform.

Cons

DonorDrive has partnered with Charity Dynamics to offer a mobile experience to participants where they can ask for donations and thank their donors - which we have seen increase our participant fundraising.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Wayne B.

We had to move from one platform to another within 6 mos. Donor Drive was there for us!

2017-05-23

Improved from end interface for users, quicker registration process, improved data and flexibility for reporting.

Pros

The management features for admins, the data and support are top notch.

Cons

We have had to have a couple of "work around" situations which I can live with but not my field so much.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Colleen V.

Moving to DonorDrive made my work easier, faster, and more efficient.

2018-04-17

Pros

The event and constituent management features are intuitive and easy to learn.

Cons

The email functionality is difficult to use, and the scheduled messages must be written and loaded in at least one day before you want to send.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Derek L.

DonorDrive is a great tool for peer-to-peer fundraising

2018-05-01

DonorDrive is a great resource for my students. I love many of the functions DonorDrive has available and I'm not sure if any other peer-to-peer fundraising sites can really compare. The benefits of using DonorDrive outweigh of the negatives.

Pros

Ability to schedule messages to participants and set up trigger notifications Email campaigns make it easy to reach out and connect with all participants and donors Insights for communication sent to participants and donors via email campaigns is great - looking forward to insights for scheduled messages and triggered notifications!

Cons

There is no check-in option for events. I have to run a report, export it, then either print it or have it on a shared drive for check in.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick C.

The software is very versatile and is more than just a fundraising platform.

2018-04-17

Without this software, I'd probably need 2-3 different platforms to do my daily job.

Pros

The data and records kept over years of use comes in handy for email campaigns, demographic research, and so much more.

Cons

The user interface from a fundraiser's perspective seems a little behind as far as integration with Gmail, social media etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ted G.

Great design capabilities. Required some arounds for unique events, but lots of functionality.

2018-04-23

Simple integration of donor data into display results.

Pros

The integration of data throughout the various parts of the platform is excellent, offering some good cross-reference and dynamic display with donors/participants, goals reached, etc.

Cons

There were few ways to truly customize the event structure, the ticket sales, or the display of some data/information throughout.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristi W.

Helps save time, streamline communications within a user-friendly interface

2018-04-17

Saves time by automating communications and making most necessary reports easily accessible.

Pros

Most features are user-friendly on the back-end, and it saves a significant amount of time to be able to automate retention/reminder emails to current and past participants. Customer support is generally quick to help resolve any trouble.

Cons

Certain features cannot be modified and while basic features are user-friendly, some more advanced features are complicated to access and require many steps to integrate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer D.

Easy to use software with great tech support to back up the product

2018-04-17

Pros

I appreciate the reports that compare this year's events to previous years events.

Cons

Occasionally the search feature for a constituent does not work properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen F.

Not a fan of this database.

2018-04-17

N/A

Pros

You can schedule reports to be pulled on a regular basis.

Cons

On front of database where it has Event Insights, Participants, Companies, Teams and Transactions; wish there would also be Sponsors and Donors that you can click on.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Darrin O.

impossible to get their dev team to do anything

2018-04-18

They process the money for us.

Pros

easy to create api end points to pull data from, i can go in and create a list of the data i want and have access to it.

Cons

Getting api's to pull efficiently is like pulling teeth. The support team often takes months to figure out how to fix an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Angelica J.

When we our organization decided on DonorDrive it was at the forefront of peer to peer technology.

2018-04-17

Pros

We definitely want as few barriers as possible between our donors and their ability to give.

Cons

There are limitations to the design aesthetic for our our Affiliates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Great customer support team, but not on the leading edge

2018-04-17

Reporting, fund collection, some customization.

Pros

Since the team is small, there is flexibility in what you can as for. They are open to ideas and willing partners in development. Once familiar with the systems, I am able to make most changes without having to consult their team. When needed, they are very responsive.

Cons

There are features that should be standard for online fundraising packages and have not yet been developed by this company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer S.

Good P2P Fundraising software

2018-02-05

Pros

Donor Drive makes it simple to manage multiple P2P fundraising events at once.

Cons

Not having the ability to change the donor name. Sometimes a donor uses a credit card but wants to be recognized as a couple and not the name of the card.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

We have been working with Donor Drive for Peer to Peer fundraisers for 5+ years.

2018-04-17

All in all, we have had a good experience with Donor Drive. We have had the ability to support many different types of Peer to Peer fundraising on the platform.

Pros

As we have worked with them over the years they have steadily improved the technology and options that are a part of their platform. There is a lot of flexibility in the platform.

Cons

One of the challenges that we have had is that ability to identify a user over multiple instances of Donor Drive. We also have not had any luck working with them to consume data from an API we have created to remove a manual process

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Overall, the platform serves the purpose our organization is looking for.

2018-04-17

Pros

Also, having access to years of donor data which I can download in a very clean way is invaluable.

Cons

The communication features really need to be reevaluated and updated. It is difficult to make any email from the software look attractive. Furthermore, it would be helpful if as a user, we were able to update who the email was "sent from".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Deanna K.

helpful, organized, a good user experience for our donors

2018-04-17

We get to onboard each program to this software and allow the students to be users for the program.

Pros

tracking donations, easy to teach our students who use the software daily, the help desk is very efficient and fast

Cons

venmo/quick pay feature would be really helpful for our students to be able to send money quickly to each other rather than having to enter in donor data each time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kendall N.

Has potential to be great!

2018-04-17

Helps us utilize and execute events from our regular website.

Pros

Love that we can utilize our pages for specific events and add characters like a thermometer, recreate events from the previous year to mainstream things, data tracking and clientele information.

Cons

The software is very difficult and confusing to use - especially when starting out or using it for minimal events. Could be simplified and tabs made more clear.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenna B.

DonorDrive is almost the total package!

2018-04-17

Pros

The front end user experience is great and easy to use.

Cons

The reporting and the ability to customize back end things is still lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Linda S.

Donor Drive is somewhat confusing at times on the back end, but very much so on the front end.

2018-04-17

It allowed people to register and fundraise for this event, but not without problems along the way.

Pros

It does what it needs to do, but not always without a struggle. Like the ability for participants to customize their page, albeit limited. Like the fact that we can ask for fees.

Cons

The one day delay in sending notifications is not good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Shelby M.

From ease of use, to the multitude of features - DonorDrive is a phenomenal product

2018-04-18

Pros

The DonorDrive team truly listens to its consumers and is constantly rolling out product updates and adding features that they have created in direct response to consumer feedback.

Cons

The email campaigns vs. notifications can sometimes be confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Megan D.

Makes managing fundraising so much easier

2017-05-23

Pros

I like how easy it is to navigate the backend and the control I have managing my constituents and participants

Cons

The email system needs some work and there are a few limitations in regards to reporting and promo code use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Michael R.

Great experience, helped us transform our program.

2018-04-19

More money for our organizations.

Pros

The participant fundraiser experience is top notch, and the notifications are really good.

Cons

With the volume that we have, sometimes it can be a bit difficult to make every event page perfect and find issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 501-1000 employees)

Fantastic in helping with personalization

2018-06-28

Pros

Personalization and ease of use for user and admin Customer service was always immediate and extremely helpful

Cons

Design options are limited Offline donations are tough for clients to use Using DD profile for different events

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dawn W.

Great Customer Service!

2018-04-17

Pros

The ease of use of the product and how easy it is to navigate.

Cons

Additional functions that would help with creating emails or running reports. I think the wysiwyg should have additional features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more