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No matter the size or sector, thousands of nonprofits use DonorPerfect to optimize their fundraising and track donation data...
Bloomerang is a fundraising software and database to help nonprofits of all sizes to reach, engage and retain donors
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Nonprofit Organization Management, 1-10 employees
Used other for 2+ years
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We switched to Bloomerang and like it very much.
We switched from having it on just our computers to the online version which opened up customer service help.
I found it very difficult to pull up reports. It was a cumbersome database to work with.
Nonprofit Organization Management, 11-50 employees
Used daily for 1-2 years
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Overall it's been mostly a positive experience. It is definitely an improvement over our old system (DonorPerfect) and I really enjoy using it.
The reporting abilities and interface is very easy to use even for beginners, very intuitive overall. The customer chat is also really helpful in figuring out the reporting so that makes it even easier. The only issue would be organizing existing reports as they really don't have a good way of doing that yet, but they are trying to improve it. The system itself is also easy to navigate and they are constantly trying to make it better. I also like that the email features are built in which makes it easier to report on results. I also like a lot of the free webinars.
While I like the system overall, it needs a bit more work on core functionality before they carried away on new features. Sometimes they make features that are very one-size-fits-all which often leaves us out. We know what's best for our org, so sometimes we have to opt out of something if they don't let us customize it enough to work for our donors.