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DonorPerfect vs Bloomerang Comparison

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Overview

Category Leaders

No matter the size or sector, thousands of nonprofits use DonorPerfect to optimize their fundraising and track donation data...

Category Leaders

Bloomerang’s fundraising software and donor database helps nonprofits acquire, engage, and retain donors.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

826

5

4

3

2

1

534

232

43

9

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.7

1.2K

5

4

3

2

1

876

301

20

2

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I like the great bio and dashboards too. The processing reports are easy-to-use and very helpful.
Love how organized it is and searching and reports capabilities. Love how quickly I can pull reports.
It is definitely user friendly. They also have a great customer service who is ready to chat and provide solutions for you when you need help.

Pros

I appreciate having such a comprehensive database of my constituents. The reports are so useful for gathering data for comparison or building reports for the Board and fairly easy to figure out.
I love how user-friendly this CRM is, and have really been enjoying its reporting and analytical abilities. Getting the information I need from the constituent data we have has never been easier.
We migrated our records seamlessly into Bloomerang and have hit the floor running. The customer service is top notch, super responsive and helpful.

Cons

Bizarrely it didn't feel this was a focus for DonorPerfect, they tout having automatic processes but this wasn't entirely accurate. It was automatic, after you processed or did a few steps.
Reporting can be complicated and difficult even for experienced users. Events management is extremely difficult and complicated, and lacking a lot of features.
The Change of Address (COA) feature that is an add-on completely messed up our database.

Cons

After pleading with them for weeks for having missed the window by a couple of days they have not returned dozens of calls and just say "it's policy" even during a global pandemic and recession.
They have predatory contracts and very shady renewal schemes that lock you in and give you no way to cancel.
Working with Bloomerang has been the most frustrating experience. Every week there is a new excuse for why they are behind.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features78
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Advocate Management
  • Alerts/Notifications
  • Alumni Management
  • Attendance Management
  • Auction Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Ticketing
  • Filtering
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Interaction Tracking
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Social Media Integration
  • Social Media Management
  • Social Promotion
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Workflow Management
  • Total features78
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Advocate Management
  • Alerts/Notifications
  • Alumni Management
  • Attendance Management
  • Auction Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Ticketing
  • Filtering
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Interaction Tracking
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Social Media Integration
  • Social Media Management
  • Social Promotion
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations23
  • Authorize.Net
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • ChMS
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Zapier
  • Total integrations41
  • Authorize.Net
  • Blackbaud CRM
  • Blackbaud Raiser's Edge NXT
  • ChMS
  • Constant Contact
  • DonorHub
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Zapier

User reviews that mention these apps

JB
AvatarImg

Judy B.

Nonprofit Organization Management, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

DonorPerfect logo

DonorPerfect

Issues with Donor Perfect

Reviewed 3 years ago

We switched to Bloomerang and like it very much.

Pros

We switched from having it on just our computers to the online version which opened up customer service help.

Cons

I found it very difficult to pull up reports. It was a cumbersome database to work with.

JG
AvatarImg

Jacquelyn G.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Bloomerang logo

Bloomerang

Great for Small Teams!

Reviewed 3 years ago

Overall it's been mostly a positive experience. It is definitely an improvement over our old system (DonorPerfect) and I really enjoy using it.

Pros

The reporting abilities and interface is very easy to use even for beginners, very intuitive overall. The customer chat is also really helpful in figuring out the reporting so that makes it even easier. The only issue would be organizing existing reports as they really don't have a good way of doing that yet, but they are trying to improve it. The system itself is also easy to navigate and they are constantly trying to make it better. I also like that the email features are built in which makes it easier to report on results. I also like a lot of the free webinars.

Cons

While I like the system overall, it needs a bit more work on core functionality before they carried away on new features. Sometimes they make features that are very one-size-fits-all which often leaves us out. We know what's best for our org, so sometimes we have to opt out of something if they don't let us customize it enough to work for our donors.