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DonorPerfect vs Blackbaud eTapestry Comparison

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Overview

Category Leaders

No matter the size or sector, thousands of nonprofits use DonorPerfect to optimize their fundraising and track donation data...

eTapestry is a cloud based fundraising and donor management software for small and medium sized non-profit organizations

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

477

206

42

7

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

74

76

37

14

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

This is really good software that has strengthened our Donor Relations work. It's a very solid piece of software.

JG

Joe G.

I really like that user friendly, easy to use and streamlined from one the beginning to the end. I like how easy it is to navigate and implement the whole software to our small organization.

HP

Hillary P.

If you set-up your system with having in mind the information you will like to pull in reports, then you will love the reporting as much as I do. The reports are very easy to create and understand.

JT

Joshua T.

Pros

The auto reminders and calendaring are super helpful. The seamless integration with online giving was also a blessing.

KS

Kerri S.

There are preset reports and queries, but we have the ability to design our own reports and queries as well. Also, the customer support by phone, email, and chat is outstanding.

JL

Janette L.

The product is easy to use, intuitive, and very easy to manipulate into reporting what you need to know. The vendor offers so many amazing training courses and really set's you up for success.

EW

Emily W.

Cons

Bizarrely it didn't feel this was a focus for DonorPerfect, they tout having automatic processes but this wasn't entirely accurate. It was automatic, after you processed or did a few steps.

MB

Megan B.

Reporting can be complicated and difficult even for experienced users. Events management is extremely difficult and complicated, and lacking a lot of features.

AR

Anonymous Reviewer

The Change of Address (COA) feature that is an add-on completely messed up our database.

BT

Beth T.

Cons

I rarely write bad reviews but this product made my job miserable. Even as a nonprofit with limited funds, I chose to use another product just because I couldn't get eTapestry to do what I needed.

LC

Linda C.

When you get it, you can be completely surprised because you have no idea of what they will be delivering because they did no layouts to have you approve.

KQ

Kathleen Q.

I was shocked that after paying for training that they would do this.

DB

Daniel B.

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features112
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Appointment Management
  • Attendance Tracking
  • Auction Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Batch Processing
  • CRM
  • Calendar Management
  • Call Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Check Processing
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Recovery
  • Database Conversion
  • Direct Mail Management
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Interaction Tracking
  • Knowledge Base Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Search/Filter
  • Social Media Integration
  • Social Media Management
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • User Management
  • Video Support
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Workflow Management
  • eCommerce Management
  • Total features28
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Appointment Management
  • Attendance Tracking
  • Auction Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Batch Processing
  • CRM
  • Calendar Management
  • Call Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Check Processing
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Recovery
  • Database Conversion
  • Direct Mail Management
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drip Campaigns
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Interaction Tracking
  • Knowledge Base Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Search/Filter
  • Social Media Integration
  • Social Media Management
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • User Management
  • Video Support
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations20
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations8
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier