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DonorPerfect vs Kindful Comparison
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Overview
No matter the size or sector, thousands of nonprofits use DonorPerfect to optimize their fundraising and track donation data...
Kindful helps you build deeper relationships with your donors and keeps you from wasting time on administrative tasks.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
99
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
119
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
I like the great bio and dashboards too. The processing reports are easy-to-use and very helpful.
Love how organized it is and searching and reports capabilities. Love how quickly I can pull reports.
It is definitely user friendly. They also have a great customer service who is ready to chat and provide solutions for you when you need help.
Pros
It feels like we moved to a whole new level. Our donors love it, the staff love it, and the board really appreciates the real-time data.
Steve L.
I have never used a "perfect" CRM and we know that there isn’t such a thing, so if you can't have perfect its really nice to have good, with great customer service.
It has all the features of any of the competitors and has an aesthetically pleasing, easy to use interface. I love the follow up tasks option, which helps for good donors stewardship.
Cons
Bizarrely it didn't feel this was a focus for DonorPerfect, they tout having automatic processes but this wasn't entirely accurate. It was automatic, after you processed or did a few steps.
Reporting can be complicated and difficult even for experienced users. Events management is extremely difficult and complicated, and lacking a lot of features.
The Change of Address (COA) feature that is an add-on completely messed up our database.
Cons
Attempting to prepare and issue "tax receipts" for ALL donors - has been extremely difficult and frustrating.
Very rarely and only early on, we had trouble linking some of our previous software programs with Kindful.
Lack of ability to setup and link different paypal / payment accounts to each of the different campaigns. Awkward interactions when you are both an admin and a donor.
Key features
- Total features78
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Alumni Management
- Auction Management
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Document Storage
- Donation Tracking
- Donor Discovery
- Donor Management
- Drag & Drop
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Event Management
- Event Ticketing
- For Nonprofits
- Forms Management
- Fundraising Management
- Gift Matching Management
- Goal Setting/Tracking
- Grant Management
- Interaction Tracking
- Member Database
- Membership Management
- Mobile Access
- Mobile Giving
- Online Forms
- Online Giving
- PCI Compliance
- Payment Processing
- Personalization
- Pledge Management
- QuickBooks Integration
- Real Time Analytics
- Real Time Notifications
- Real Time Reporting
- Receipt Management
- Recurring Giving
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Social Media Management
- Summary Reports
- Task Management
- Task Scheduling
- Third Party Integrations
- Volunteer Management
- Web Forms
- Website Integration
- Workflow Management
- Total features50
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Alumni Management
- Auction Management
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Contribution Tracking
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Document Storage
- Donation Tracking
- Donor Discovery
- Donor Management
- Drag & Drop
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Email Tracking
- Event Management
- Event Ticketing
- For Nonprofits
- Forms Management
- Fundraising Management
- Gift Matching Management
- Goal Setting/Tracking
- Grant Management
- Interaction Tracking
- Member Database
- Membership Management
- Mobile Access
- Mobile Giving
- Online Forms
- Online Giving
- PCI Compliance
- Payment Processing
- Personalization
- Pledge Management
- QuickBooks Integration
- Real Time Analytics
- Real Time Notifications
- Real Time Reporting
- Receipt Management
- Recurring Giving
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Social Media Management
- Summary Reports
- Task Management
- Task Scheduling
- Third Party Integrations
- Volunteer Management
- Web Forms
- Website Integration
- Workflow Management
Integrations
- Total integrations26
- Authorize.Net
- Blackbaud Raiser's Edge NXT
- Bloomerang
- Constant Contact
- DonorHub
- Gmail
- Google Analytics 360
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- PayPal
- Planning Center
- QuickBooks Online Advanced
- Quickbooks Online
- Salesforce Sales Cloud
- Salesforce.org Nonprofit Cloud
- Stripe
- Zapier
- Total integrations45
- Authorize.Net
- Blackbaud Raiser's Edge NXT
- Bloomerang
- Constant Contact
- DonorHub
- Gmail
- Google Analytics 360
- Mailchimp
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- PayPal
- Planning Center
- QuickBooks Online Advanced
- Quickbooks Online
- Salesforce Sales Cloud
- Salesforce.org Nonprofit Cloud
- Stripe
- Zapier
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