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DonorPerfect vs Snowball Comparison

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Overview

Category Leaders

No matter the size or sector, thousands of nonprofits use DonorPerfect to optimize their fundraising and track donation data...

Snowball is a cloud-based fundraising software that helps nonprofit organizations collect donations via text messages, campaigns,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

435

188

39

7

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.7

5

4

3

2

1

10

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

This is really good software that has strengthened our Donor Relations work. It's a very solid piece of software.
I really like that user friendly, easy to use and streamlined from one the beginning to the end. I like how easy it is to navigate and implement the whole software to our small organization.
If you set-up your system with having in mind the information you will like to pull in reports, then you will love the reporting as much as I do. The reports are very easy to create and understand.

Pros

Snowball is a great product that makes it that much easier to raise money via text-to-give and other useful features. They provide a great customer and user experience.
Snowball tools helped Encuentro take our fundraising activities to the next level - super easy to use and set-up campaigns and I love the text to give feature and online auctions.
Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.

Cons

Bizarrely it didn't feel this was a focus for DonorPerfect, they tout having automatic processes but this wasn't entirely accurate. It was automatic, after you processed or did a few steps.
Reporting can be complicated and difficult even for experienced users. Events management is extremely difficult and complicated, and lacking a lot of features.
The Change of Address (COA) feature that is an add-on completely messed up our database.

Cons

My organization is still charged the processing fees. I would imagine this is "industry standard.
Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with the need to refund.
Sadly, it just was not robust enough for our needs.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features112
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Appointment Management
  • Attendance Tracking
  • Auction Management
  • Audit Management
  • Audit Trail
  • Batch Processing
  • CRM
  • Calendar Management
  • Call Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Check Processing
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Recovery
  • Database Conversion
  • Direct Mail Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Interaction Tracking
  • Knowledge Base Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Social Media Integration
  • Social Media Management
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • Video Support
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Workflow Management
  • eCommerce Management
  • Total features20
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Appointment Management
  • Attendance Tracking
  • Auction Management
  • Audit Management
  • Audit Trail
  • Batch Processing
  • CRM
  • Calendar Management
  • Call Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Check Processing
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Recovery
  • Database Conversion
  • Direct Mail Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting / Tracking
  • Grant Management
  • Interaction Tracking
  • Knowledge Base Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • Online Giving
  • PCI Compliance
  • Payment Processing
  • Personalization
  • Pledge Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Social Media Integration
  • Social Media Management
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • Video Support
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations19
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

DonorPerfect vs. Snowball

See how DonorPerfect and Snowball stack up against each other by comparing features, pricing, ratings, integrations, security & more.