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Eleo vs Blackbaud Fundraising Comparison

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Overview

Category Leaders

Eleo is a cloud-based donor management software which allows nonprofit organizations to track donors, enter gifts, create...

Blackbaud Fundraising is a fundraising management solution designed to help organizations streamline their fundraising operations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

119

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

91

14

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.2

5

4

3

2

1

7

8

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Customer service is great - migration from other systems is easier than expected and price is great. I would recommend this software to any nonprofit.

LR

Linda R.

We love being able to make notes about donors to help us remember relationships and other crucial bits of information. But the best thing is the Customer Service.

BD

Beth D.

The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me.

BG

Bill G.

Pros

Overall Blackbaud is a great software program for donor management. I would highly recommend to all fundraising professionals.

JK

Jacob K.

Now we have the best of both worlds. Most of our office now works exclusively in the web view and with it, they can now get immediate information by themselves that assists them in their work.

KS

Karen S.

The ease of use which makes training co-workers much quicker and more easily understandable. The various modules make database management more effective (specifically EVENTS).

PS

Phyllis S.

Cons

Label function is limited. And I had issues with missing information when did my first download.

MJ

Maria J.

There has been only one instance where I found it difficult to organize a list.

WB

Wendy B.

This program can be difficult to navigate if the user is not trained properly.

CA

Carol Ann R.

Cons

While the tools at your disposal are copious, new users will be at a complete loss. We transferred over from another system and we still required a lot of training.

AR

Anonymous Reviewer

My biggest complaint with Blackbaud is customer service. Prior to the new procedures, I was able to call and speak to a human being and explain my issue.

PS

Phyllis S.

Taking a training class can be quite costly and I missed a week of work because I was taught by a live in-person instructor.

JB

Jennifer B.

  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features77
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Attendance Management
  • Auction Management
  • Audit Management
  • Automatic Backup
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Tracking
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Grant Management
  • Historical Reporting
  • Interaction Tracking
  • Mail Merge
  • Mailing List Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Multiple User Accounts
  • Online Forms
  • Online Giving
  • Opportunity Management
  • Payment Processing
  • Performance Management
  • Personalization
  • Pledge Management
  • Real Time Data
  • Real Time Monitoring
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Skills Tracking
  • Social Media Integration
  • Summary Reports
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • To-Do List
  • Transaction History
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Workflow Management
  • Total features52
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Attendance Management
  • Auction Management
  • Audit Management
  • Automatic Backup
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Document Storage
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Tracking
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Grant Management
  • Historical Reporting
  • Interaction Tracking
  • Mail Merge
  • Mailing List Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Multiple User Accounts
  • Online Forms
  • Online Giving
  • Opportunity Management
  • Payment Processing
  • Performance Management
  • Personalization
  • Pledge Management
  • Real Time Data
  • Real Time Monitoring
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Skills Tracking
  • Social Media Integration
  • Summary Reports
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • To-Do List
  • Transaction History
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations10
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrations2
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier