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Eleo vs Snowball Comparison

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Overview

Category Leaders

Eleo is a cloud-based donor management software which allows nonprofit organizations to track donors, enter gifts, create...

Snowball is a cloud-based fundraising software that helps nonprofit organizations collect donations via text messages, campaigns,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

85

14

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

5

4

3

2

1

10

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Customer service is great - migration from other systems is easier than expected and price is great. I would recommend this software to any nonprofit.
We love being able to make notes about donors to help us remember relationships and other crucial bits of information. But the best thing is the Customer Service.
The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me.

Pros

Snowball is a great product that makes it that much easier to raise money via text-to-give and other useful features. They provide a great customer and user experience.
Snowball tools helped Encuentro take our fundraising activities to the next level - super easy to use and set-up campaigns and I love the text to give feature and online auctions.
Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.

Cons

Label function is limited. And I had issues with missing information when did my first download.
There has been only one instance where I found it difficult to organize a list.
This program can be difficult to navigate if the user is not trained properly.

Cons

My organization is still charged the processing fees. I would imagine this is "industry standard.
Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with the need to refund.
Sadly, it just was not robust enough for our needs.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features77
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alumni Management
  • Attendance Tracking
  • Automatic Backup
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Tracking
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Grant Management
  • Historical Reporting
  • Interaction Tracking
  • Mail Merge
  • Mailing List Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Multiple User Accounts
  • Online Forms
  • Online Giving
  • Opportunity Management
  • Payment Processing
  • Personalization
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Search/Filter
  • Skills Tracking
  • Summary Reports
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • To-Do List
  • Transaction History
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Total features20
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alumni Management
  • Attendance Tracking
  • Automatic Backup
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Tracking
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Grant Management
  • Historical Reporting
  • Interaction Tracking
  • Mail Merge
  • Mailing List Management
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Monitoring
  • Multi-Campaign
  • Multiple User Accounts
  • Online Forms
  • Online Giving
  • Opportunity Management
  • Payment Processing
  • Personalization
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Search/Filter
  • Skills Tracking
  • Summary Reports
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • To-Do List
  • Transaction History
  • Volunteer Management
  • Web Forms
  • Website Integration

Integrations

  • Total integrations10
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Church Community Builder
  • Constant Contact
  • Eventbrite
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Raiser's Edge NXT
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Eleo vs. Snowball

See how Eleo and Snowball stack up against each other by comparing features, pricing, ratings, integrations, security & more.